Great pharmacy...staff is very helpful and friendly! Great prices on prescriptions and OTC products.read more

I have never been to a pharmacy where the people are so rude and incompetent!! Waited over an hour…read morefor the pharmacist to tell me that he would not fill my prescription. (Not that he did not have the medication, but he did not approve of the drug that my doctor prescribed and was unwilling to fill the prescription.) I have never been treated so poorly in any retail environment, and I will absolutely never go back! I thought a smaller, locally-owned pharmacy would provide better service than the larger chains, but that is NOT TRUE of Wood Pharmacy. AVOID AT ALL COSTS.

1 star -- only because zero isn't an option I used the…read moreso‑called photo kiosk today, which is nothing more than an ordering terminal pretending to be a real kiosk. It doesn't print anything on the spot -- it just sends your order into the back for someone to maybe get around to eventually. I placed my order at 3:50 PM. The screen told me it would be ready at 6:00 PM. I came back at 7:00 PM, and the photo counter was moving at the speed of a DMV line during a power outage. One customer ahead of me took 40 minutes because the employee behind the counter was working like he was underwater. When I finally got to the counter, I was told they "hadn't gotten to it yet because they were busy." There was nobody there when I placed the order, and only one person ahead of me when I returned. That excuse doesn't fly. I left, came back two hours later, and the same employee told me he still hadn't started it. Not "it's almost done," not "we're printing it now," but hadn't even started. AVOID AT ALL COSTS. This is the worst "customer service" I've ever seen. These funployees have zero urgency, zero awareness, and zero interest in doing the job they're standing there getting paid for.

Everything about this pharmacy sucks... their customer service is garbage, the staff always seems…read moreto have an attitude, a lot of medications are out of stock... nothing but problems here. You have a prescription sent in by a provider days in advance, attempt to call to make sure it's ready, they tell you it will be ready two days later at 11 am, you drive 20 miles one way to pick it up, get to the window to be told "we have nothing for you"... this is a constant problem here and it's not only me having this issue. Even my neurologist says she has constant issues with this pharmacy.