Informative and thorough electric heat pump/furnace/air conditioning tune up. Detailed notes written on what the tech (TC Fielder) performed during the visit. He was extremely knowledgeable and answered all of our questions, as we bothered him as he worked. Much Appreciated!!! We asked for a quote for additional work and we were provided 3 separate options, based on our budget and if we wanted to do it all at once or in stages. There may be heating/air conditioning places closer to us, BUT we will only use Davis now. Their service is light years ahead of the other local company! read more

Twice the price of everyone else. The rep who came out was a bit in love with himself and Davis. Rude. Wouldn't even let me keep the copy of the estimate! read more

Called to have kitchen sink faucet replaced. They were quick to schedule me for an 89.00 initiation fee. The whole experience turned into a high pressure sales pitch for a whole house repipe, water softener and kitchen faucet replacement. Cost of this would have been 11501.00. Given other options of water softener at cost of 5626.00 which they indicated was with a 500.00 discount. Still would have needed to replace the kitchen faucet. When I opted only to do faucet that day and think on other 2 options, it was made clear they would not guarantee any work without the full recipe option with softener. Ultimately still chose to just do faucet. Their technician wrote up the options and that's when I ended up sending them away after finding out this alone was going to cost me 1618.59. I asked how much this faucet itself was and how much their actual hourly rate was. I was told they did not know the actual cost of the faucet nor did they have an actual hourly rate they could give me. He explained they used price point pricing. Can't say I understand this approach but essentially they have a set price depending on what the job is. He pulled it up on his phone telling me this was the set price for a particular job, in this case a kitchen sink replacement whether it took an hour or 3 the cost is the same to be fair to all their customers. So after almost 2 hours where no actual work was done I paid their 89.00 initiation fee and declined the service. So I essentially paid them for a high pressured sales pitch. The job has since been done by family member. Cost of faucet 129.00 1 new shut off valve 13.00. Took about an hour. Could add so much more to this review but ultimately just want to say beware the high pressure sales pitch. I chose 1 star on this review but that is being very generous. I would not consider using this company anytime in the future. read more

Huge thank you to the awesome team at Davis!! We had been having a really hard time just getting a tech to come out to look at our HVAC. We finally got referred here by a friend and we are so happy we did! Seth came out to service our struggling unit and had the sad task of telling us our 30+ year old unit wasn't doing so great anymore. He was so great and when we said we would rather replace the whole unit than get nickel and dimed for the next several years, Justin came right over to talk us through the process. On a Friday. At 4:30pm. He's the first consultant I've ever worked with that has had the courtesy to step away, out of earshot, for my husband and I to talk things over before making a decision. Less than a week later we have our new unit installed and we could not be happier! The techs here today were absolutely fantastic and took the time to talk to us about the new unit and answer questions. We have had amazing service at every turn so far and would highly recommend this company for your HVAC needs!! read more

Davis Heating, Cooling, Plumbing & Electric - New unit installed - Heating & Air Conditioning/HVAC Near Me - Rocky Mount, Virginia

See all

We contracted with Davis to replace our boiler. My wife casually asked the three technicians if they had been vaccinated; none had. I talked to the manager who told me it was my responsibility to have asked for technicians who had been vaccinated. We are both over 75 and have conditions. Seems to be irresponsible on the part of the company. Our nurse called the company to determine if there were some specials actions we ought to take. She wanted to know if there were any recent COVID cases in the company or in the families of the three technicians. The manager refused to return her call. read more

These people are scammers!!!! They tried to charge my 96 year old aunt $13,000 because they said her unit was not functioning. She had AC and she had heat so I told her to get another opinion. Guess what???? There is absolutely nothing wrong with her unit. These people need to be put out of business for scamming seniors. Shame on YOU!!!!!! read more

Excellent service from start to finish. The office staff was friendly, responsive, and efficient in setting the appointment and following up. Jonathan and Lee, the technicians, arrived on-time and were polite and professional. They diagnosed the problems and got everything fixed and performing well. We are very happy with Davis and will call them for all of our heating and A/C services. Highly recommend! read more