Twice the price of everyone else. The rep who came out was a bit in love with himself and Davis…read more Rude. Wouldn't even let me keep the copy of the estimate!

Called to have kitchen sink faucet replaced. They were quick to schedule me for an 89.00…read moreinitiation fee. The whole experience turned into a high pressure sales pitch for a whole house repipe, water softener and kitchen faucet replacement. Cost of this would have been 11501.00. Given other options of water softener at cost of 5626.00 which they indicated was with a 500.00 discount. Still would have needed to replace the kitchen faucet. When I opted only to do faucet that day and think on other 2 options, it was made clear they would not guarantee any work without the full recipe option with softener. Ultimately still chose to just do faucet. Their technician wrote up the options and that's when I ended up sending them away after finding out this alone was going to cost me 1618.59. I asked how much this faucet itself was and how much their actual hourly rate was. I was told they did not know the actual cost of the faucet nor did they have an actual hourly rate they could give me. He explained they used price point pricing. Can't say I understand this approach but essentially they have a set price depending on what the job is. He pulled it up on his phone telling me this was the set price for a particular job, in this case a kitchen sink replacement whether it took an hour or 3 the cost is the same to be fair to all their customers. So after almost 2 hours where no actual work was done I paid their 89.00 initiation fee and declined the service. So I essentially paid them for a high pressured sales pitch. The job has since been done by family member. Cost of faucet 129.00 1 new shut off valve 13.00. Took about an hour. Could add so much more to this review but ultimately just want to say beware the high pressure sales pitch. I chose 1 star on this review but that is being very generous. I would not consider using this company anytime in the future.