Travis came promptly, evaluated the issue, made the extra effort to ensure the vehicle was properly…read moremanaged. Dropped it off at the garage (after hours) with the key and a note. I called the garage to learn, everything was done decently and in order. Priced reasonably. Call him!

From the owner: I am a well trained professional technician with 15 + years experience offering fast and affordable…read moreservices. I will treat your vehicle as if it were my own.

State Farm sent me this company and me and my daughter was sitting waiting for help and then he…read moreshowed up and saw I was waving at him hour or so later and he was at the entrance of my apartment complex where I lived. He told me he couldn't help and abandoned me and Annabelle there. She walked towards him when he showed up so she saw that he drove away after he said he couldn't help. I called State Farm because I wanted to follow through because he said he called for another towing to come. They canceled thrice and I was afraid my car was going to be hit by a vehicle trying to pull out in front of me. It just kept getting closer at the time. I ended up interrupting my friend at work who showed up about two hours later. He had a pickup about a little smaller and barely a tower and got me out and parked me near the fire hydrant on the curb. I told the guy when he was there he could park it anywhere close to the curb so it would not get struck hopefully. Now what I don't get is why is the towing guy claiming he helped me when he spoke to me from afar and then abandoned me? Then he said my car was in the pileup? I don't think he's understanding that he's not getting the facts straight about the interaction. I didn't expect him to retaliate with a text this morning. He said: STOP LYING ON PEOPLE, IT REALLY REALLY HURTS SMALL BUSINESSES What are you talking about? I very clearly tried to help you and got stuck myself, I went back to help another customer in the area the very next day and seen your vehicle at the very bottom of a 8 car pile up so how'd your friend pull you out of that???? If we show up and see that the job isn't safe to do we mark it as unsuccessful after that it's out of our hands. I have 6 children to make it back home to safely. And I never even showed up in a truck.... Please add the photos of your friend pulling you out for further proof. You're the first 1 star review out of over 120 5 star reviews. Make it make sense!!!!!!!!!!! You WILL NEVER EVER RECEIVE ASSISTANCE FROM ME AGAIN AND YOU BETTER HOPE YOU DON'T NEED IT EITHER BECAUSE I HELP A LOT OF PEOPLE HERE IN WINSTON SALEM ON A DAILY BASIS I responded because I was being disrespected. No you didn't! I waved to you then you told me you couldn't help me ! My friend had to stop his work and get me and he had the same truck and a cotton belt to pull me out! You make it make sense! I don't forget harassment Well this is not helping the situation for both parties and I did end up notifying State Farm for the situation. I think everyone was stressed but all he had to do was apologize and be on his way because I didn't matter to him then and in the present.

Thank you so much Randy for coming out in the Rain and from Greensboro to Kernersville!!! You were…read moreso honest , value and got my truck going to get home. You guys are highly recommended.

I nor my husband called parkway towing/wrecker service after an accident November 2024. I have AAA…read moreand contacted them before going to the accident scene. I informed the driver from parkway and he not only refused to stop and allow the people I called to handle my vehicle but also refused to take my vehicle where I wanted it to go. We live less than half a mile from the accident location and requested the vehicle be taken to our house. There was a pistol in the car that we made prior arrangements with parkway to place in their safe upon arrival of the vehicle until we could secure transportation to retrieve it. I had the pistol with me on my walk to the accident scene and placed it in the glovebox as we had made plans to go to the hospital where it would not have been allowed. The driver with parkway was informed. The car was/is involved in a federal investigation due to possible non deployment of the air bags and recalls concerning such. I was told at the time the car would be safe and to take as long as needed to complete the investigation by an authorized representative from parkway. The car was placed in an "out of the way" area for that specific reason. My husband went by parkway and Mr grubbs informed him he wasn't allowed on the property after Mr grubbs threatened to crush the car before the investigation had taken place. He also quoted a ridiculously inflated storage fee after we had been assured of the cars safe keeping. Needless to say my husband and I weren't happy. Mr grubbs has made no attempt to contact me although he had my mailing address ( as indicated by the simple fact papers were served to my address) and I had notified him of my phone number. We attempted to contact Mr grubbs on numerous occasions however I never received a response. I have call logs with proof of attempts to speak with Mr grubbs and/or an authorized representative from parkway. Even the insurance company had difficulty reaching Mr grubbs. From November 2024 to today's date of April 14, 2026 we have received one (1) return call from Mr grubbs. Parkway is now suing me even though the department of justice has still not completed their investigation.

Parkway was called out by the company my insurance uses to provide roadside assistance. I've never…read morehad an issue with a USAA provider and this was no different. They were timely; I only had to wait about 45 minutes on a Sunday night, and they came when they were estimated to. We talked about the car and he tried to jump it (I was pretty sure that wouldn't work but you never know). And after towing me to my car care place of choice, he made sure that I had a ride home, which was nice. Great service.

The towing company provided qualityand friendly service, the price was fair…read more We will recommend their service to friends and family.

I needed a tow from my house to a shop and was trying to deal with one of the national auto clubs…read moreto get it done. It was a total bust. I ended up making a call to Twin City Towing. They answered the phone on the second ring, named a fair price and showed up when they said they would. Simple and easy, the way it should be.

I had an excellent experience with this towing company.Their response time was impressively fast,…read moreand the driver was professional, courteous, and very knowledgeable. My vehicle was handled with care, and the whole process was smooth and stress-free. I especially appreciated how clear the pricing was upfront--no surprises at all. Highly recommend for anyone needing reliable and efficient towing service!

My niece broke down in a horrible location in a turning lane leaving the mall. I called the tow…read moreservice and told them about the dangerous location she was in and they got there so fast. The driver was friendly and helpful. I appreciate the excellent service.

Great customer service and very reasonable price of service. I'll definitely recommend to friends…read moreand family and call again when I need you!

They are a very responsive and reasonable priced service! We will continue to use them and…read morerecommend them to other companies as well.

I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

Great guy, takes care of you like your family. Doesn't rush, drives careful as if it's his vehicle…read more Service was great, and he was on time. Highly recommend him over some large company that only cares about the money. Very fair with price.

From the owner: We're a family-owned and operated business, taking pride in our work…read more Always offering a personal, affordable and professional service to our customers.

It was a great and painless experience. the tow driver Kaleb did a great job and treated my car…read morewith care and respect. .

I received excellent service. Care was taken to ensure that the front bumper did not scrape the…read moreground as my car was loaded. Would definitely recommend.

I got towed from King into Winston, and barely had to wait 15 for the driver to arrive. Very…read morefriendly and fast!

They are simply wonderful! They cleared away an issue that was complicating our disposal of our…read moresemi-totaled vehicle. They were incredibly helpful and understanding. I don't know the name of the woman I spoke to on the phone, but she is the absolute BEST. Highly recommend!