Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

They really helped me out when I was in a jam with my car. They were very knowledgeable and…read moretechnically proficient and went the extra mile to fix my car.

I'm glad I came across H&H. New to town and unsure where to take my car for an oil change & 4 wheel…read morealignment. According to other reviews they're hard to catch on the phone so I drove over to make an appointment. After a long chat, I felt confident they would have my car's best interest & would be competent. On the day of my services, I had to stay there and wait on my car (didn't seem to be the typical). They were friendly and thorough with me and everyone who came in. I recommended this auto shop to my mom for her future needs, I felt so good about it & the value was better than a dealership, for sure.

Another pleasant experience with this company. Brake job this time. I buy the parts when I know…read morewhat's needed. When I went to pick-up my car, I was given back the rear drum brakes. I assumed they were needed. They were not. "Here. Go get your money back. The backs are in good shape." Cool. The auto parts store is a block away. Refund already on my card. CV joints are next. Yes. I'LL Be Back

I had an issue that I won't get into here however I would like to shine a light on the important…read morepart of it, the resolution. This company is professional, timely, and after having a misunderstanding over a job , I had a conversation with a lady who works there and she gave me a master class breakdown. The customer service is A+, knowledgeable, informative and the lady who handles customer service is a mechanic herself (after speaking with her, there's little doubt that she herself is well informed and has specialized training herself in what she is dealing with and if something doesn't seem right, she checks into it herself to ensure the customer is being taken care of properly.) The people who work here take pride in their shop, skills, customer service, and work. I have witnessed professionalism at every level in dealing with this company. If you want a job done right, this is the place, this is where I send my mother...

When my BMW broke down, I had it towed here as it was just a few minutes down the road from me…read more Within 24 hours, they diagnosed my issue, provided me with an estimate, and got to work! Their staff are all so kind and educated. There is a reason this place is generally regarded as the premier BMW mechanic in the Triad... I can't recommend this place enough!

I had an incredible experience buying a new 2024 Subaru BRZ tS from Mark Manning at Flow Subaru of…read moreBurlington. This is also perhaps the ONLY dealership I've ever purchased from that didn't relentlessly try to squeeze every penny out of me. If you're looking for a new Subie, I can't recommend Mark enough! I first spoke with Lee the sales manager over email and he put me in touch with Mark for a test drive and to answer any questions. I was apprehensive because I hadn't driven stick in well over a decade, and Mark (nor anyone else there) never once made me feel uncomfortable and was so generous and patient with me relearning on the spot. I fell in love with the car, and started all the paperwork to make it happen. Their finance guy Randy was also so wonderful to work with, and was so genuinely kind and understanding with any concerns I had before finalizing the deal. If it weren't for Mark and Randy's notable patience and customer service, I think I might've walked just because I didn't have a lot of time to decide. Even with that knowledge, neither Randy nor Mark ever pressured me into deciding. Once I did agree to the deal, they didn't try to force a bunch of extras down my throat like most dealerships have and made the process very easy and painless. I came the next day to take delivery and continued to receive the same level of customer service and kindness as I expected, and Mark took lots of time to go out of his way to answer questions he wasn't sure about and make sure I was happy before leaving. I had a wonderful experience overall, and the biggest takeaway is that they're just good people who aren't judgmental or shady or misleading. Big kudos to them for how they operate their dealership.

Avoid this dealership... Flow Subaru of Burlington NC! I picked up a fleet vehicle from the fleet…read moremanager, Jason. The front passenger seat had a stain and mold. His was solution was to detail it, wiped his hands of the car and pass the vehicle off as new. This dealership is shady and doesn't take any responsibility. Now I have to deal with a stained seat and foul order in a supposedly new car. Additionally, as I was waiting for a resolution, I overheard another salesperson giving a high pressure sales pitch to an elderly woman and trying to pressure her into signing a contract today. This is what gives car dealers a bad reputation. RUN from this dealership!!

I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.

Falls Automotive was a great experience. I took my car to the flow dealership on Wednesday bc I…read morehad a flat tire. While I was there they did an inspection and came back to tell me that I had 1000 dollars worth of issue with my car. I could not afford that so I took my car to Falls Automotive and they inspected my car and were so kind and told me that nothing was wrong with car. I can't express how Lovley my experience was at falls Automotive. I would recommend them to everyone!

Copying my review from Google:…read more Wow. What a great experience. I usually have really bad experiences with mechanics, with few exceptions, Falls being one of them. They're respectful, quick, professional, and good quality. I couldn't believe how quickly they fixed my car. Nothing like driving away in your car with a huge smile on your face because you know it's been taken care of. Prices were super reasonable. I'll be taking my truck to Falls for everything from now on.

On March 15, 2025, I dropped my 1946 Chevy truck off at Allen Automotive (also known as The Hot Rod…read moreShop). I was told the repairs would take a few weeks. The requested work included addressing a hard-start issue, a carburetor running rich, a fuel tank ventilation issue, and checking the passenger-side door. Instead, my truck remained at the shop for over three months and later had to be returned for additional repairs after I received it back in June 2025. Communication throughout this process was extremely poor, and I was informed there were staffing issues and too much work. Unauthorized work was also performed and charged to me. I was told the truck needed to be rewired due to electrical drain issues. During this process, several new problems occurred that were not present when I dropped the truck off, including malfunctioning door poppers, blown amplifier, non-working brake lights and cab light, fuel gauge, and tachometer. Interior components were removed and reinstalled improperly, resulting in the driver's-side door no longer closing correctly--an issue that did not exist before. While there, the truck also sustained clearcoat damage and paint chips on the driver's-side door. Multiple distributors and sending units were installed because I was told parts did not work, though it is unclear whether this was due to faulty parts or improper installation by Allen Automotive. After initially receiving the truck back, the newly installed gas tank leaked severely and had to be returned again, at which point I was told the wrong hose had been used. I was later informed the carburetor was bad, despite it being only a few years old with minimal mileage. After contacting the owner, Candace Bongiovanni, the truck was towed back to the shop due to safety concerns, including fuel pouring from the new gas tank, no brake lights, and stalling. When the truck was returned to me again, it continued to cut off. Additional issues remained, including door poppers not working correctly, the driver's-side door requiring force to shut, a non-working truck bed light, grease and paint dust in the interior, and loose interior parts left inside the truck. I later had the truck towed to another classic car repair shop for inspection of Allen Automotive's work and to get the truck running. At that time, the truck was completely dead and had to be winched onto the wrecker--an issue I never experienced before Allen Automotive worked on it. The second shop determined the carburetor and timing were severely out of adjustment after being adjusted by Allen Automotive and confirmed the carburetor was in good condition and did not need replacement, contrary to Allen Automotive's recommendation. They also stated the truck now requires a complete rewire, despite my having paid Allen Automotive to rewire it. Although the second shop was able to get the truck running as I requested, I am still left with unresolved issues that were not present prior to taking my vehicle to Allen Automotive, including the driver's-side door shutting hard, door poppers not working properly, cab brake light not working, and paint damage. Due to the amount of money I paid Allen Automotive (and in other fees like having my amp tested by an expert, towing, additional work elsewhere, etc...), I am having to have the repairs to damage caused by Allen Automotive done in increments. I am extremely disappointed with the quality of work, lack of communication, unauthorized repairs, and damage to my vehicle while it was in your care.

Today is December 22nd 2025. I took my 1995 Chevy C1500 to Allen Automotive "The Hot Rod Shop" 14…read moremonths ago to be lowered, fenders rolled, undercoat, engine bay painted, a 700 hp 6.0 LS stage 2 4L60E, and everything factory option to be hooked up to work as it should. Jerry Taylor was the guy in charge at that time but it was after the management change that they brought me in and Erik basically told me to take the truck like it is or they'll start racking up storage fees and eventually just keep the truck. I've had it for an hour and so far we have a front main seal leaking, cruise control don't work, the fenders were not rolled which ended up rubbing groves around all four brand new tires, it cuts off when i stop, it idles up/down and surges while driving or parked, the shifter cable came loose from the transmission otw home, the heat doesn't work, turn signals don't work, and it doesn't shift like it should. They knowingly put the engine in my truck with cross threaded bolts and bolts broken off in the engine. I overheard Billy say that when he was behind me in line at Oreillys. All of this was brought to their attention before I left with the truck and they refused to fix it. They knocked $2k off of the over $32k bill to put towards someone that might know how to fix it to fix it. They gave me no info on the engine except they verbally told me the cam that they think might be in it. This is only after having it for an hour. I will be making a video of us taking the engine apart and comparing the internals to the list of parts that they told me in an older email that was put in the engine and I'll be posting it on several hot rod pages, YouTube, and my own personal fb page. I'm one of MANY that have had these issues. I recommend staying away from this shop. I'm going to have to go through everything that they've done in order to know what I've got and $2k isn't gonna come close to fixing everything. I hope that this review can help save a lot of others from spending their hard earned money in a place that does not care about their customers or take pride in their work. This is the worst business I've ever dealt with in my 40 years of life. I don't wish bad on anyone but this shop needs to be shut down.

Fast .,good prices good service good location. You get in and out pretty quick too. They work on a…read morelot of older cars.

This is a family owned business and their work is reliable and professional. This is my to-go auto…read moreshop place when it comes to get my personal vehicles maintenance done. I highly recommend this business!