Davis responded to an accident that we were involved in. The driver was very Informative of what to…read moreexpect and what to do. After the insurance advised us that the car would be totaled, Davis let us come and take our things out of the car and supplied us with tools to remove the plate. We were happy under the circumstances.

Needed a tow for a dead battery. Dispatcher Ed was very professional and Jon the driver was at my…read morelocation within 30 minutes and did a fantastic job. The price was reasonable. Definitely would recommend.

My son was in an accident and his car needed towing, so I called AAA. AAA…read moresent Tazz towing from Madison. The first guy was new very professional, and honest, he even told me today was my fourth day. He had to call his Boss his Boss had to use his tow truck to pull the car. All n all from the time I called AAA until the car was gone they did all of this within an hour. Call Tazz they know what they are doing.

These guys are awesome! My car broke down, they came and evaluated and help me decide what needed…read moreto be done. Car was fixed in 2 days and great price. Thanks Guys!!

Rico has to be one of the best tow truck guys I've met. He was quick to respond, incredibly…read morehelpful, and went above and beyond to get us the help we needed. His knowledge and advice was the most valuable part of a difficult night. Thank you Rico! Your help will not be forgotten.

I needed a car recovered with some urgency. Rico from EZ Tow arrived quickly and expertly removed…read morethe car and delivered it where I needed. Recommend them highly!

We were stranded on the side of highway 74, no luck with AAA sending a tow within 3 hrs. It was…read morecold and dark. We called Ultimate Towing and spoke with a wonderful woman, Maryanna, who calmly talked us through, and was able to get a tow truck to us very quickly. Gage showed up, found us, because we weren't sure where we were, and flawlessly got our car and us back to Mount Airy. We are so grateful to this company who was there in our time of need. We will use them again if the need arises. Also, the charge for the service was very reasonable.

Title: Paid $1,600 for Tow - Our Truck Came Back Damaged & They Took No Responsibility…read more Review: On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery. We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

No one likes getting in their car to find it won't start, but if it happens to you I would…read morerecommend Alexander's based on my experience today. I called around before arranging a tow, and other places told me I would have to wait up to 5 days for them to get to it! Alexander's was available to take me right away. They got right to my car as soon as we arrived, and I was out within a half hour. They replaced the battery and didn't overcharge or try to make up other maladies to run up the bill. Maybe they would be busier at other times, but they were lightning fast at 9am on a Thursday. I'm grateful it was a simple repair and I was able to get back on the road and on with my day!

Went for a safety inspection for my car, and they found my tag lights were out. The waiting area…read morewas comfortable and pleasant. The owner was very informative and helpful. I went as a walk in and was out in around 40 minutes, which to me was very reasonable! Will be taking my husband's car back for the same inspection!

Horns helps many of my clients when they are in need of a tow or roadside assistance. Give them a…read morecall. Great customer service.

I go to Horn's garage every year to get my RV inspected since it is one of the few places that has…read morea garage door make enough. They're always there willing to help and quick. It's a simple thing, but it makes a big difference when you can rely on the company.

Very quick and reliable service. Super friendly. I would…read moredefinitely refer them anytime.

Yes Yes YESSSS! Lemme just say it's not often your car gets totalled while you have a car full of…read moregroceries but......it happened to me. I was towed off in an ambulance and the dreamsicle,orange HHR was towed to Steve Veneable. They called to inform me my vehicle was in their lot and they had removed, refrigerated and frozen all my items left in the car. Roughly $150 of groceries. I mean come on ya'll if that isn't top notch love....customer service for ya! They even tried saving my freshly baked box of Insomnia cookies but they were full of glass. I had the pleasure of listening to the dispatcher multi-task between myself and 2 more customers that were on the phone with ease and professionalism. Before I exit stage left I have to tell you. The cleanest most organized garage I've EVER stepped these lil twinkle toes in. An overall dope experience!!

Quick to respond to messages. He towed our car in a timely manner. Reasonable towing fee.read more

What a great towing service the gentleman was very polite…read morehe got to me very quick he asked me if I needed to stop and get anything cuz I told him I have three boys I definitely highly recommend him he has nice tow truck and quality service for sure