I was looking for a mobile service. I will use Paws on the gears from now on. They did an awesome…read morejob. I was very pleased.

If I could give 0 stars I would. Such poor customer service. Originally it was going to take over 2…read moremonths to get my dog a grooming appointment, but apparently the owner hired a new groomer and got us scheduled right away. Nothing wrong with that, however, the "new" groomer shaved way to close to my dog's skin within her sanitary region. A bad razor burn with swelling and oozing resulted a day later. I took her to the vet, and the doctor said the close shave caused irritation which resulted in an infection. When I confronted the owner, she denied any responsibility for the infection that resulted from the razor burn and wouldn't reimburse us anything because apparently they were not "liable." This is an absolute degradation to their services and an extreme disappointment. We have enjoyed taking our dog there in the past, but I'm not about to let something like this happen again just to have to take my dog to the vet again. The grooming fee is already expensive enough without the addition of an unexpected vet bill. The owner showed little sympathy and didn't seem to care about our dog's well being at all. I would expect a good groomer to take the health and well being of the animals of the upmost importance, but money and pride seemed to have gotten in the way. I guess its too hard to take care of your customers and take responsibility for an issue that one of your staff members caused. I expect better treatment from a "Professional" grooming service.

While living in Leesville, Louisiana, my Chihuahua suffered a slipped disc in her C-spine. My local…read moreveterinarian had known Dr. Lofton for years and strongly recommended University Animal Clinic to treat her dire medical condition. I arrived at the clinic EARLY on a Monday morning after leaving the animal emergency room. Dr. Lofton immediately examined my Chihuahua. He clearly explained her complex ailment and possible courses of action for her care. I chose surgery and a chance for my pup to live. Dr. Lofton made no promises and did not pressure me to choose surgical intervention. He operated on her that very morning. My pup, Dubie, recovered in the clinic for almost two weeks. The clinic called and updated me every day and I was able to call and check on her overnight. Over five years later, Dubie is a happy and healthy Chihuahua! Dr. Lofton took over her routine care and later cared for both of my Chihuahuas. If not for this doctor, I have no doubt Dubie would not be alive today. Later, Dr. Lofton performed both of her knee surgeries. I cannot thank Dr. Lofton and his staff enough for their compassion and exceptional care during a distressing time. If you are looking for a loving and professional veterinarian clinic in the Lake Charles area, look no further than University Animal Clinic!

My favorite place to bring my dog! They are so good to your pets. They love them like their own…read more My dog doesn't give me any trouble when I bring her. They keep us updated on what is needed to keep the animals healthy. I also use their boarding services. All the staff are kind and attentive. Front desk ladies are the best!!!

Black Bayou Grooming has great and very caring groomers. My miniature poodle seems to like it…read morethere and I would not hesitate to recommend them. They are very busy so my puppy has a standing appointment.

I highly recommend bringing your babies here! They are always so accommodating with last minute…read moredrop offs for whatever I need. Murphy loves going to see his friends!

The moment I walked in the door my dog and I were greeted warmly. My Aussie is always happy to see…read morethe staff so I know she's treated well. I bring her often for a bath. I know she isn't the easiest dog to bathe and dry but each time they do an excellent job on her! They are patient with her even though she's overwhelmed by the blow dryer. The quality of care given to the fur babies here is top tier!! I highly recommend you giving them a try!

I travel often and needed a place I could trust to take care of my sweet babies while I was gone. I…read moream so happy to have found the Dog Stop! I have been bringing my dogs there for quite some time now. (they also do grooming and daycare). when my dogs are there I can relax, knowing that they are being treated with loving care. I am also able to tune in to the properties cameras to see what my pups are up to. If you are looking for somewhere, you can put your mind at ease that your babies are being looked after how you would want them to be looked after, look no further and come on over to The Dog Stop. You'll be glad you did! Thank you to EVERYONE at the Dog Stop for your loving kindness! It is greatly appreciated!

Please send some love to our sweet boy Archie. He suffered a chemical burn for his eyes today at…read morethe DOG STOP in Lake Charles. The Dog Stop used a shampoo made in Korea that should be diluted with water at 20-1. Should!!! Archie was in pain when I picked him up and when I put him in the car. He could not open his eyes and licked his paw. HE SMELLED LIKE STRONG CHEMICALS. He was bleeding from cuts by the groomer on his both paws . I took him straight to the vet from the dog stop. The vet immediately diagnosed him with a chemical burn from the shampoo. The Dog Stop owner blew it off as just a common thing that happens. IT IS NOT COMMON FOR A DOG TO GET A CHEMICAL BURN FROM GETTING WASHED!!! It is not common for us to bring our dog home and hope and pray that he is not blind for the rest of his life. It is not common for us to watch him suffer so much! He can barely open his eyes. The color in his eyes has faded, The vet does not know if he will be blind or not. We just have to wait and hope ! The Dog Stop - Lake Charles - be aware if you visit the The Dog Stop - Lake Charles. We informed the owner how serious this situation was and he reminded us that we signed a waiver. They are heartless and will never touch our dog again. Who saw my baby knows that he is healthy and playful wonderful dog, look at him now My heard is breaking for him. I brought a perfectly healthy dog at 8 am, and by the lunch my baby is almost blind. How possible do not see it?! Ignore it?! .. This is their phone number. 337-246-9194 Please please share and be aware!!!!

Very kind and patient with me and my daughter. We were very nervous about our pet. Helped our cat…read morefeel much better!

Don't bring your mini pigs here - my died from improper handling by them. Had to leave a star in…read moreorder to write this but I wouldn't have left one otherwise. They even had the audacity to charge me for the cremation... Ms Christi is the best thing about this place but if she wasn't there I honesty don't see how they stay open.

The only place that I trust for my furbabies! I have been taking my babies here ever since they…read moreopened! They really take care of your babies. Very professional and I love the new addition of being able to go online to see UR babies on the computer. Helps put UR mind to ease especially when UR out of town! Highly recommend the place! Best place in the whole Leesville/Fort Polk/Derrider area!! My dogs agree too!! ^_^ P.S. they give military discount :)

We go out of town a lot on the weekends and always trust them with our pup. He comes back clean and…read morehappy every time! They are very flexible with us when we come back at weird times and even offer a Military discount. They're great!

Very please with my first visit with the staff in the back and the vet doctor he was very helpful…read moreand knowledgeable!

Despite Yelp being a garbage, corrupt service, I nevertheless cannot help but use it to extend my…read morepraise to this veterinary clinic. I've lived in the area my entire life and they have been the best veterinary clinic I've ever used. To the rest of the staff, please disregard all of the negative reviews on Yelp, some might be legitimate but considering Yelp's reputation most of them are going to be fraudulant.

The best thing I ever did is bring my puppy here. They work with her one on one and if I have any…read moreconcerns they are willing to put effort on my concern and usually within a hour Crystal is better. Crystal is treated like she is their dog with love & respect and that makes me happy. Betina is awesome and I appreciate he.

From the owner: Obedience, Tracking, Bite Work, Sports, Service, Medical Alert, ESA, Therapy, CGC certification and…read morecustomized training.