I love this place! The owner is always helpful and is knowledgeable! We have pet rats and it's not…read morealways easy to find someone (even in pet stores) who know much or just aren't grossed out! We've experienced nothing but care at this little shop and will continue to go!

Cute store with cute animals. Just kinda small.read more

do not go here!!!!!!!! such rude people I've came here twice and left both times unsatisfied,…read morealmost to the point of tears. They completely ignored my request how I wanted my puppy to be groomed. I requested a puppy cut. I even explained it to her in depth of how I want it done. I come back to pick her up. They skinned her!!!!!!!!!! I was so upset but I maintained my composure. My puppy had 1-1.5 inch of hair all around. Now only hair left is on her head and tail. It's ridiculous. They are so lazy. They didn't want to go through the extra trouble so they skimmed my beloved puppy.

Friendly staff, and funny cats that walk around the place. Good selection of dog/cat foods, and…read moreplay toys.

ZERO STARS! Never in my life have I been so disappointed in a petsmart store. five groomers…read morestanding in the corner of the groomer room on there phones, and not one would accept my dog in this store due to the fact I don't Cary my dogs vet records everywhere I go. I assure you she is current on all inoculations and her records are available through her chip app. But that still was not acceptable. I guess it was easier to catch cartoon characters on the devices in their hands than to do the job they were getting paid for. I just did the shampooing myself and saved the hundred dollar tip I normally give to the petsmart groomers who tend to my 47 lbs fur baby at home in Texas, I just dont usually have the time due to the 7/12 work schedule.

Customer service is terrible, especially when getting fish. Cashier was rude as well. Evening…read moretime.

I travel often and needed a place I could trust to take care of my sweet babies while I was gone. I…read moream so happy to have found the Dog Stop! I have been bringing my dogs there for quite some time now. (they also do grooming and daycare). when my dogs are there I can relax, knowing that they are being treated with loving care. I am also able to tune in to the properties cameras to see what my pups are up to. If you are looking for somewhere, you can put your mind at ease that your babies are being looked after how you would want them to be looked after, look no further and come on over to The Dog Stop. You'll be glad you did! Thank you to EVERYONE at the Dog Stop for your loving kindness! It is greatly appreciated!

Please send some love to our sweet boy Archie. He suffered a chemical burn for his eyes today at…read morethe DOG STOP in Lake Charles. The Dog Stop used a shampoo made in Korea that should be diluted with water at 20-1. Should!!! Archie was in pain when I picked him up and when I put him in the car. He could not open his eyes and licked his paw. HE SMELLED LIKE STRONG CHEMICALS. He was bleeding from cuts by the groomer on his both paws . I took him straight to the vet from the dog stop. The vet immediately diagnosed him with a chemical burn from the shampoo. The Dog Stop owner blew it off as just a common thing that happens. IT IS NOT COMMON FOR A DOG TO GET A CHEMICAL BURN FROM GETTING WASHED!!! It is not common for us to bring our dog home and hope and pray that he is not blind for the rest of his life. It is not common for us to watch him suffer so much! He can barely open his eyes. The color in his eyes has faded, The vet does not know if he will be blind or not. We just have to wait and hope ! The Dog Stop - Lake Charles - be aware if you visit the The Dog Stop - Lake Charles. We informed the owner how serious this situation was and he reminded us that we signed a waiver. They are heartless and will never touch our dog again. Who saw my baby knows that he is healthy and playful wonderful dog, look at him now My heard is breaking for him. I brought a perfectly healthy dog at 8 am, and by the lunch my baby is almost blind. How possible do not see it?! Ignore it?! .. This is their phone number. 337-246-9194 Please please share and be aware!!!!

The staff was very rude. They told me I could bring my hamster in to give back to them because I…read moredidn't want to just let him go in the woods and the girl on the phone told me I could bring him in and then the long haired girl at the front desk was very rude to me and the other girl said I've done enough. do not recommend coming back to this place. I recommend PetSmart.

Petco is a chain of retail stores that offers pet supplies and services such as grooming and dog…read moretraining. I've never been there for the grooming or the training, or ever actually brought my pet there with me, but I'm a fan....they always have what I need. Nice selection of items for dogs, fish, and also cats..if that's your thing. The store reward card (called Petco PALS) gives the best discounts, coupons, and rewards...I got a $100 item the other day for $48 with the card. Every 10th bag of dog food is free, and if you have to buy it anyway, you may as well get one free now and again.

Very helpful at register. They have the dog food that I like to buy for my dog. Also, there is an…read moreassortment of toys and beds for pets. The grooming is hard to get an appointment but when I did, everything went well.

I wish there were a rescue that would help the starving injured cat behind coushatta. The cats…read moreeyes are encrusted over and he looks like he has been beat up. Breaks my heart. There are lots of starving cats behind casino but this one needs help so bad

Rude lady answered the phone and after I told her what I was calling for she hung up on me.read more