I have no idea what GrOcK is talking about. I have been going here for the past 2 1/2 years since I…read moregot my dog. Before that my sister was coming here (still does) for her dog. Everyone who works here is friendly & most of them know my dog on sight. The facility is clean, and I have never had trouble getting an appointment when I needed to. If my dog comes in sick they will call me several days later to check on him & see how he is doing. I had trouble once getting into my account online to get a copy of my dog's records, but I called & they emailed me a copy within 5 minutes. We use the boarding kennel side as well, and I feel perfectly safe leaving him there when we go out of town. The first time we left him there I asked if I could see the facility & they had no problem letting me come back and check it out for myself. They do push their pet "plans" but if you have a puppy it's actually a pretty decent deal. Your mileage may vary depending on your dog though. I do buy his heartworm med here vs online but as I live nearby it's very convenient for me. I don't get my frontline from them & they've never given me a problem about it.

I have been with Gull Lake Animal Hospital for over 10 years. Their services have plummeted and…read moreprices have exploded. I called today because our boy has an injury and was met with terrible service over the phone. An "I don't care" attitude and matter of factly indicated I cannot get in for a week if I can't come within the next 1.5 hours. Very disappointing and I'll be leaving with my two boys to find another vet.

My dog has a blast here! Every time we pull up he is so excited, and returns to me exhausted at the…read moreend of the day from playing. I began brining him as a puppy, and it has done wonders for his ability to socialize with other dogs. The owners are super friendly and provide a doggy report card at the end of each day. Prices are reasonable. I have taken a few of the dog obedience courses and have learned a lot!

From the owner: Day care for dogs who like to play with other dogs.read more

The phone says it is disconnected. Could you please update the phone. I would to make an appoinment.read more

Growing up, my family always took our pets here. The vet there is really knowledgable and…read moretrustworthy. He always recommended what was best for our pets, not just what would make him money. You can tell he's been in the business a long time!

Though the care has been good in the past, the communication fairly cordial, and the response time…read morefor booking fairly good, I can't recommend this service/company because of 1) high pricing for multiple pet households and 2) they have no contingencies for last-minute cancellations for what I would consider "true, legitimate exceptions." In our case, with a severe weather warning/storm on the way, if I've booked their care but now can't travel because of the severe/dangerous roads/weather headed in, the $120 for one day is gone (the price for two 1-hour visits where one person lets out four dogs into a fenced yard/plays with them). According to a message conversation with the head of the company (and the site), there are no emergency situations where they'd give a refund, including severe weather, accident, loss of power to the home, illness, death of a close friend or family member, and more. I nicely urged a reconsideration of the current policy with the owner and the creation of a more nuanced emergency cancellation policy but received a short response. (Update: in a later phone call, the owner said they occasionally make exceptions on a case-by-case basis, but severe weather/warnings not to drive on the roads are not accepted reasons for cancellation.) As a business owner myself, I can't be on board with their current policy. If you have multiple pets, beware of the high prices; if you must cancel (for what I would think to be "valid reasons"), you may not receive flexibility. I'd love to see perhaps a partial refund, at least, for "legitimate reasons" and a human-centered approach. I hope they reconsider the strict policy because I do believe "life happens," and balanced policies that benefit both the client and the owner are helpful to all.

We started out having Tami help us with letting our dogs out and taking them for walks. However…read moreover the last year she has focused on reinforcing their training with commands such as sit / down, stay, and recall and the difference she has made in their behavior is beyond amazing. They are not only getting good exercise but also are the best behaved they have ever been. In addition to doing amazing work with the dogs (and they love her and look out the window for her in the morning), she is reliable, flexible, and goes above and beyond to help meet our needs and be there whenever we need her support. There is no one better to trust your dogs with - she is one of a kind and we don't know what we would do without her!