I've had an amazing experience at Ridley on Main! From the very beginning, the entire leasing…read moreprocess was smooth, professional, and genuinely welcoming. A huge thank you to Property Manager Michon and Leasing Agent Marie Diggs -- they were both incredibly helpful, responsive, and made me feel valued every step of the way. Their attention to detail and customer service truly set this community apart. One of the first things I noticed was how immaculately clean the hallways and common areas are at all times. When I walked into my apartment for the first time, it was absolutely spotless and move-in ready -- everything was perfect. You can tell the team takes great pride in maintaining the property. Another highlight is the sense of community. In just two weeks, there have already been three resident events, which is amazing! It really shows how much effort the staff puts into creating a fun, engaging environment for residents. If you're looking for a place that is beautiful, well-maintained, and managed by a team that truly cares, Ridley on Main is it. I'm so happy to call this home!

In the last 48 hours this location has decided to start charging fees for things that are not…read morelisted in lease. This location is going downhill. For those living here that don't work a 9-5 job, there's no way to use the valet trash service which is a mandatory charge each month. Trash cannot be placed outside door in receptacle before 5pm, without a $25 charge. So I can no longer use that valet service that I'm forced to pay. Parking used to be free, now it's $5 a day for guests and you can only get a guest pass during office hours. That wasn't noted on the lease. Amazon lockers are now $5 a day after 48 hours. I'm at a loss for words, I used to rave to my friends about this place and try to get them to move here, but this is a sham. How is it that in the last 48 hours this complex has decided to start charging for amenities that were never noted in signed lease??? If you don't have a 9-5 Monday-Friday job be prepared to park on the 7th floor of the garage, walk 10 minutes to take your trash to a separate building, and be charged for a trash valet service you are unable to use.

This is a long read, but it's worth it to save yourself from this place. If I could give 0 (or even…read moreNEGATIVE stars), I would. This is the absolute worst place I have ever lived. I should have known from day one when our move-in process was delayed (thanks to the office staff) that this place was a major red flag. (Context: My husband and I did everything required of us, got our approval for move-in, and our move-in date was confirmed. Long story short, we never received correspondence from them even after trying to contact them multiple times. We showed up on our CONFIRMED move-in day and were told our application hadn't been approved - even though we had emails stating that it was. My husband had to sit in the office doing paperwork for 2 hours while our moving truck just sat outside, costing us an additional $300+. Oh, how I wish we hadn't gotten approved. But as you'll read below, this company clearly doesn't reject anyone). Here are just a FEW issues with this place: 1). We decided to move to this complex to be closer to our jobs. It was more expensive than our previous place in Mount Dora, but we didn't mind, considering we'd be paying less in gas and have a bigger place (with a garage AND in a gated community - both necessities considering the area). Well, the gates have NEVER worked since we moved in - and based on other reviews, haven't worked for the past TWO YEARS. We were told they were fixed and would be in use after July 4th (to allow residents enough time to get their fobs, by request of "upper management"). Guess what? The gates are still open. Don't classify yourself as a "gated community" when they haven't been in use for YEARS. This leads to the next issue... 2). The number of people loitering around here is astounding, but not surprising considering the fact that the gates are never closed - allowing any and all foolery to just waltz their way into the neighborhood. Incredibly unsafe and disturbing environment. Thank goodness we installed a video security system so we have proof of just how often people stand outside our apartment/cars slow down (and even stop) in front of it in the middle of the night. Security patrols of the complex have barely increased, and of course never seem to be around during suspicious activity. Additionally, "quiet hours" (described in the lease) are nonexistent here. Our surrounding neighbors yell outside WEEKLY in the middle of the night. We have another neighbor who stands outside talking (yelling) on the phone multiple times a week, sometimes as late as 3 a.m. Cars and trucks with loud engines roll through at all hours. Does management do anything about the noise? No. 3). THE BUGS. The pictures I attached say it all. We have found bugs (dead and alive) inside on a daily basis. My husband and I take pride in keeping our space clean - we don't leave food out, always clean/sanitize areas, etc. -- there is NO WAY this number of bugs (or any, for that matter) should be getting in. We have had pest control come multiple times to no avail. We have had FIVE lizards make their way inside in a span of three months. These are truly disgusting, unlivable conditions. My husband has complained about all of these issues multiple times, and nothing has changed. We know nothing will be done and are counting the days until our lease is up (as they will probably try to charge us an exorbitant amount of money if we attempt to get out of our lease). Expecting the typical "we apologize," "reach out to our regional manager," "our top priority" non-responsive response. News flash: Apologies don't solve problems. Actions speak louder than words. Property and company staff: Do better. Bottom line: Do yourself a favor and STAY FAR AWAY from this place. Your wallet and well-being will thank you.

ROACHES ROACHES ROACHES!!!! Please don't be fooled by the…read morename because there isn't anything luxury about these apartment. This is more like the projects with garages. If I can give 1 star I would. Your packages will always get stolen if you don't purchase a ring camera. Valet trash has noooo schedule. The gates that you think will keep you safe only close 1 week out of every month anf when they close your gate code will never work and you'll have to wait on residents to let you in. The other 3 weeks its left wide open for ANYONE to come in. I lost my job and am in the middle of vacating the premises and I was gonna leave quietly... but today was the final straw. I went to the leasing office today to use a mail key, the lady told me she was down to her last one and if she gave it to me and I lost it I'd have to replace the lock... ok that's fair... i give her my ID and attempt to use the key and realized this key doesn't work... I tell her and they tell me I have to pay to replace the lock now. Makes no sense to me... I might be broke but I am not dumb. Your key copy isn't working so that's on me? Funny thing is it wouldn't have been a big deal if they weren't so RUDE about. All in all at this place is nowhere near worth your money it's no wonder it's at 3 stars and you can tell the positive reviews have to be fake because there just ain't no way someone can rate this place even a 3 let alone 5... do not give these people your hard earned money

I've been living at Lofts in SODO for four years and would like to give a special shoutout to…read moreDaniel in Maintenance. He is always efficient, professional, and friendly. No matter how big or small the maintenance request is, Daniel gets the job done quickly and with a positive attitude. It's reassuring to know that when something needs attention, Daniel is there to help and takes pride in his work. His dedication and excellent customer service are truly appreciated and make living here even better. Thank you, Daniel, for all that you do!

If You're Looking for "Just an Apartment," Keep Scrolling -- Lofts at SoDo Is Home…read more As a longtime Orlando realtor, I've toured countless apartment communities--luxury towers, modern high-rises, quiet suburban enclaves. I help people make big moves every day. But when I needed to relocate closer to my new Downtown Orlando office in Thornton Park, I wasn't expecting to find a place that would treat me like more than just another lease. From the moment I walked into the leasing office at Lofts at SoDo, I knew something was different. Michelle Dorsaneo, the property manager, doesn't just run this community--she leads with heart, and it shows in every interaction. From coordinating lease details to personally checking in before move-in day, she made sure I was supported every step of the way. Brittany, the assistant manager, is equally incredible--warm, attentive, and the kind of person who makes you feel remembered and valued. I even found a handwritten welcome note on my counter the day I moved in. And then came the real test: move-in day on a Saturday. Wonderson from maintenance met me onsite with a smile and a can-do attitude. The garbage disposal needed replacing--and he took care of it on the spot, same day, no hesitation. That kind of service doesn't exist in most communities, but here, it's just how they do things. Even before I arrived, Jessica from concierge had arranged everything. She blocked off elevator access, reserved a spot for my U-Haul, and personally escorted my movers to the unit to make sure everything flowed without a hitch. I hadn't even stepped foot on the property yet, and already things were being handled with care and professionalism I've rarely seen. Jose from maintenance has gone above and beyond. For the first month, he checked in at least twice a week--just to ask if I needed anything. He showed me how to use the Nest thermostat, swapped out an outlet cover, and always made time, no matter how small the request. He treats residents like neighbors, not numbers. The unit itself is stunning--polished concrete floors, high ceilings, modern finishes. But what makes this place exceptional isn't the aesthetics. It's the people. Lofts at SoDo gave me peace of mind during a chaotic time. They made a major transition feel effortless. I came here expecting an apartment--I found a home and a team that genuinely cares. To Michelle, Brittany, Wonderson, Jessica, and Jose: thank you for setting a new standard for what it means to serve your residents. TO THE REGIONAL MANAGERS: if no one's pulled this team aside to tell them how exceptional they are--PLEASE DO. They deserve every bit of that recognition. - Daniel Wilson Director of Development | RE/MAX Orlando, FL Proud SoDo Resident

My experience with Addison Farm Luxury Apartments was extremely disappointing and unprofessional…read more When I moved out, my move-out date was the 14th, so my last month of rent was supposed to be prorated. Instead, they kept my entire $2,200 security deposit and are now claiming that I still owe an additional $245. I have never received any itemized statement or documentation explaining how my deposit was applied or how these additional charges were calculated. There has been no transparency about where my money went. I also had a very uncomfortable interaction with maintenance. I found notes left on my car commenting on my appearance, which was extremely inappropriate and unprofessional. No resident should have to deal with something like that. Another issue was the condition of the building. When I first moved in, the property looked clean, but over time the hallways were constantly dirty and the elevator was often dirty as well. For a property that advertises itself as "luxury," the cleanliness and upkeep were very disappointing. Residents are also required to pay for valet trash, yet there were many days when trash was not picked up at all. When it was picked up, it was done at different times every day with no consistent schedule, which defeats the purpose of paying for that service. Customer service was also a major issue. I had several problems with one of the managers, who was rude and dismissive whenever I tried to address concerns. In addition, the front desk staff consistently had an unpleasant attitude from the moment you walked in. Every interaction felt like you were bothering them instead of being a resident asking for help. Despite the number of issues I experienced, I was never able to get a helpful or respectful response. Between the lack of transparency with deposits, unexplained charges, poor customer service, inconsistent services, and the declining cleanliness of the property, this was one of the worst rental experiences I've had. I strongly recommend that anyone considering living here ask very detailed questions about fees, deposits, and services before signing a lease.

I moved here almost a year ago and I've been an excellent tenant with auto pay never late once but…read moremy lease was not renewed due to the only reason that I complained to corporate about Alexis la belle and her staff for not addressing the issues around this complex such as the mariguana smoking people , loud people after hours in the pool area , car safety and lack of response to unruly tenants .she directed me to the Apodka police instead of taking my complaints seriously and advising the tenants who were causing trouble . So in retribution she decided to not renew our lease which we didn't want to either but to make it seem like we're are the problem tenants which were not she jumped ahead and left me a notice of not renewing my lease how silly . So I don't recommend this place to anyone . I truly wish corporate removes this staff from this location . Many tenants here don't have the courage to leave the real reviews but I hear the complaints about this complex all the time about the leasing office . I will notify corporate of my experience ASAP .

Great complex, office staff is friendly. Location is very convenient, a lots of stores and…read morerestaurants near by :)

Stay away from this neighborhood. Great location but horrible management. This complex would be…read moregreat as long as there are no issues with your unit. Once there are issues, especially with bugs you will have no option but to move as management will thank you for your patience but thats all it will be. No resolution to their own deteriorating complex.

Daniel Almeida is the best!! I've lived here for over 4 years and the entire staff is super…read morefriendly and accommodating. I think my favorite thing about the complex is how swift and on point the maintenance team is. Daniel has serviced my apartment multiple times and on all occasions he has went above and beyond. He did what was requested of him and so much more. On one occasion he was off and heading to a dinner date with his wife and I called him for an emergency. He not only fixed the emergency but he also assisted me with other things in the apartment. On another occasion I requested someone take a look at the AC vent in my bedroom. Daniel came and he not only fixed the vent but he also noticed inconsistencies in the AC unit power. He spent over an hour servicing the AC and maintained a very friendly presence. Daniel is beyond amazing!

We lived here for a year and the staff was extremely friendly and helpful. We never really had any…read morebad experiences. We just needed to move closer to work