Review Draft: Day and Night Plumbing Rating: (1/5) I strongly advise looking elsewhere if you have a time-sensitive or urgent repair. We scheduled Day and Night Plumbing two weeks in advance to handle an urgent repair at our hall rental facility. On the day of the appointment, they called to confirm they were on their way. However, 30 minutes later, they called back to cancel entirely. The reason? They claimed they "just realized" it was too cold and the ground might be frozen. As a professional plumbing company, the weather and ground conditions should have been factored into their schedule long before the actual arrival time. To cancel an urgent job after already being "en route" is unprofessional and left our facility in a difficult position. Very disappointed in their lack of reliability and foresight. read more

I would never recommend this company my land had them come out for a furnace issue and they were called back out numerous times for a gas leak because they didn't make sure the pipes were sealed prior to leaving. Then when they were called we were told they would be out next day, totally unprofessional and unsafe. read more

I had water that keeps backing up into my basement every time it rains it the snow melts. They were recommended by my neighbor. They came out within a 2 1/2 hours of calling and after a few hours they were able to clear all drainage lines. They charge extra for after hours which on Fridays is 2, but they were reliable and got the job done, friendly and efficient. read more

OUTSTANDING Had another company out 3 years in a row and just snaked a hole through a root blockage about 3-4 feet long. John came out with estimate and stuck to it and cleared the whole root plug for said price. Office staff also extremely helpful when I called and explained my issue. No need to go elsewhere. Nick S. read more

Needed a quick service for sewer line. d&n were they fast. Lee was great. Knowledgeable and pleasant Thanks Day & Night Highly recommended! read more

I agree with the other review, they do not know a thing about plumbing. I paid $170 for a diagnosis that was completely wrong. The owner was the one who came out. My master bathroom had a leak somewhere. He said my tub was leaking and separate shower stall was not leaking. I had 2 other estimates from other companies and they said he was 100% wrong. I literally use the tub every day and it's not leaking. Also, he turned my shower on full blast and the water was leaking in the pipes above my living room. The water had nowhere to go so it soaked my drywall and created more damage (because he didn't open up ceiling). Secretary who answers phone is super nice until you say something she doesn't agree with. When I told her their diagnosis is wrong i was yelled at and laughed at. Also, he was commenting on pictures I have in my bedroom of myself - I find super creepy he was looking at my bedroom that closely. He noticed my pictures, but didn't notice the 2nd bathroom that he had to walk by a bunch of times. I would steer clear of this company, they are not nice people to deal with and their knowledge of plumbing is poor. Plus, they created more damage to my drywall by turning water on full blast without opening ceiling. The other companies needed to see into the ceiling to properly diagnose. That's too bad because I need a plumber quite often with my rental properties. I feel I got ripped off!!! My $170 idown the drain (no pun intended). read more

While doing wash Saturday, my sewer water was backing up into laundry tub in basement and onto the floor! Had a mess! Called another plumbing company and the earliest they could come is Tuesday!! Called another one that advertises 24/7 and left message to which I have to still receive a call back! It is Monday afternoon now! After being so frustrated, I decided to look in the yellow pages! After I found Day and Night Plumbing and then read their outstanding reviews on line, I called Day and Night on Sunday and left a message! Received a call back within a half hour and owner said that he could come down right away but with it being Sunday it would be a $100 more so he suggested and said he would have the office call me on Monday morning and schedule time to come out Monday! Received call as promised from office and scheduled John to come out about 2 pm! Received another call saying John was on his way! As soon as John arrived, he was very friendly and courteous getting all set up outside snaking my sewer drain as we discussed my problem on initial phone call! John asked me to run by bathtub cold water etc. After he was done, he said my sewer is all clear! The sewer drain pipe outside was cracked on top and was about 5 inches above ground! He said he wou!d cut the excess pipe and did going above and beyond! Been wanting to have this done but no one ever had the plumbing power saw when I asked the company putting on my siding and I other ones! John brought it up and did it for me without me asking! John wore a mask and came only in my hallway sitting on the inside step when doing the invoice! Didn't know about this company! Will definitely call them again when needed and recommend them to family and friends and am recommending them to you!! read more

I got that call every landlord dreads from a tenant on Saturday morning - "there's a sewer smell coming up from the basement". Sure enough there was a blockage somewhere and some sewer water in the basement. Long story short, Day and Night was there within two hours and solved the problem quickly, then snaked the whole drain to clean out roots that were slowing the flow. Totally professional and hardworking. I would never call any other firm. read more

Can't say enough about this company. Came out for a sewer back up. Same day, very quick service. Mike was great, and explained everything he was doing. Bill was $100 less than they quoted me over the phone. They were fast, courteous and reasonable, resolving my problem in no time. Do not hesitate to call them! read more

I am very impressed with this company. We are relatively new to the Buffalo area and we found ourselves in a situation that needed a plumber. The first place I called couldn't get anyone out to us for an estimate until 4 days after the initial call. I called Day & Night and spoke with Tracy, who was professional, knowledgeable and on top of her game. She told me she would have someone there that day, called (as promised) right at 3 PM to let me know the status and told me John, the owner was on his way. John assessed and fixed the problem. I felt the pricing was fair, he was very kind and knew what he was talking about. I highly recommend Day & Night and I will not go anywhere else. read more

This is going to be another review with a weird commentary. My star rating is based solely on personality of the plumber. There are two that generally visit and they both have personalities of, well, an opinionated weasel. The work is good. I have never had an issue with anything that Day/Night has done other than the stuff that comes out of the plumber mouths! One had difficulty working in my basement because my cat's litters boxes are there! HELLO!!! What do you deal in?? Raw sewage coming up from my drain is a tad more ripe that scented kitty litter hiding a few gems! I've had attitude and instructions - lose the cats!!! - and I don't call them anymore. I don't. If you can deal with critique and attitude, this is the place to call. read more

I had to have an outside line cleaned out. I called and Tracy was so nice, sent guys in a few days and they were great. Will and his partner were so nice, Will was great, friendly and did a great job. I'd have a beer with him anytime! Highly recommend Day and Night! read more

We have had them out several times in the past 5 years for various projects,I feel that their prices are reasonable,and they always come out in a ASAP depending on your situation,always very satisfied chuck held read more

This is the second time I've used Day & Night Plumbing and the second time I've been impressed. Needed a new hot water tank installed. Called when they said they would, arrived when they said they would. Barron was the service man and was very polite, very efficient and left the work area very clean. He was a good representative for the company. The price was what John told me over the phone. I didn't bother calling any others as I knew the service I was getting would be better than most and though the jobs are not inexpensive, I think the price was fair and let's face it- if you want cheap, buy cheap. This company is worth a call for your plumbing needs. read more

Excellent service! Very fast to tespond to my mother's clogged sewer. Half the price of roto rooter. Friendly guys, I highly recommend them and have been completely satisfied! read more

I did not have an urgent problem and they were able to come to my house within 2 days. Mike arrived promptly and was professional, knowledgeable and friendly and resolved the issue in a timely manner. I felt the cost was fair. I will not hesitate to call them again or refer them to friends. read more

Top notch company!!! Hot water tank died on Thursday night,called a handful of companies who couldn't get to me until Monday. All of a sudden,Tracy calls and said she could fit me in that day,and worked around my schedule!! Great job,just called them again for another job. Throw another 5 on there for customer service. Thanks Tracy,Will and John! read more

We needed some serious help with the plumbing as neither of us are adept in this department. Micheal, the gentleman who arrived on time was very pleasant from the inception of his visit to the very end. His work ethics were above par and he was very accommodating with answering our inquiries as well as explaining what he was doing. Prior to his visit we also had a wonderful time setting up the appointment with Tracy. My friend talked her ear off with so many stories of how the old days used to be. However, she genuinely became involved with the conversation. It was so pleasant to talk to someone who is not trained to be robotic and more human than ever. You did a splendid job of hiring both Michael and Tracy. Well, he spent most of the afternoon into the evening focusing on resolving our issues with the sinks, a new toilet to be installed, a leaky tub, a dripping kitchen faucet, and two bathroom sinks which were not draining properly. The price was right and very reasonable. We even recommended Day and Night Plumbing to our next door neighbors. They already have an appointment for next week. This company is true to its description on its website. We look forward to having usage of their services again possibly in the very near future. To all company representatives, an A+++++++++++ goes out to everyone involved in what makes your company one such tremendous ratings. You do us extremely well. read more

Great service and friendly staff. Honest- did less work actually than was quoted for and although I don't have a baseline for pricing comparisons, seems very reasonable. would call them in a heartbeat as they definitely did not do more work than was needed. Great job read more

Although I have done business in the past with this company, this last transaction has left me totally outraged. I called for a person to clear out a bathtub drain. The person came on time at 4PM on a weekday. ( I know this is considered evening hours. ) He was there one-half hour. THE TOTAL BILL CAME TO $277.31 SNAKE OUT A TUB AND BATHROOM SINK. I certainly will not be using this company again. read more

I had a great experience with this company. I can't say much about price because my landlord dealt with that. However, the plumber that came was very nice, not unprofessional at all. He brought the piece I needed ahead of time, but unfortunately the one I needed was uncommon. He made some calls,left to get it, came back after 20 mins. He fixed that and a few other pieces he said I needed. Would definitely recommend this company. read more

Wow! I called them today, and was excited to get an appointment same day. John arrived within the hour. He was awesome. Work completed quickly and efficiently. We didn't receive a prior price quote, but was surprised by the fair price we received. I would highly recommend Day & Night plumbing. Thanks for the awesome service! read more

This is a top flight, professional company with superb service, knowledgeable, honest workers and great prices. I have used them twice now and each time I've had terrific guys doing efficient work. Everything is explained, effort is made to save the customer money (not like some places that just want to keep jacking up the prices) and arrivals/work are on time as promised. I can't say enough good things about John and Mike and the whole team. It's the way all plumbing companies used to be. Recommend to anyone. read more

Fantastic work by a friendly and knowledgeable staff. The pricing is very fair, and the quality of the work is superb.

The plumber showed up quickly for the blockage problem with my main sewer line. Also, were able to stay with the price they quoted over the phone. He was courteous and explained what he was doing during his time working on the drains. read more