We needed a valve for our water main replaced. I got a few prices and they were all within the same range but I knew a few people that used Purtill prior and recommended them. The plumber came in and was pleasant and professional. Looked at the job, told me what he was going to do and did it. He was done quickly, left the work area clean and there were no up charges. I would highly recommend these guys and use them again. read more

Purtill Plumbing is the best! From the first phone contact, to our last appointment, everything was A+. Sean fixed our water heater, and came back to adjust for optimal settings. If you want professional, punctual, and knowledgeable, this is who you call! First class service. They will be my plumbing company going forward, and I will recommend to all friends in need of plumbing services in the Southtowns. read more

Purtill plumbing did a fantastic job resolving my plumbing issues. They were quick to respond professional and experienced. Would recommend using this company for your plumbing contracting and servicing. read more

Needed a plumber to switch out a leaky kitchen faucet and a shower arm. Received an outrageous quote of $650. from one local service. Received a recommendation from a satisfied customer, via Next Door app, for this company. Called Wednesday afternoon and scheduled for this AM(Friday). Gary Z. was here precisely at 8, as scheduled and finished by 8:55. Very pleasant young man; polite, personable and professional. He and Purtill will be our go-to next time we need a plumbing service. Will be recommending to friends and family!! read more

I had an emergency with a sewer drain backup. From the very beginning with my phone call to Calista, to the quick response by technicians Sean and Mike, the team was very responsive and professional. They took care of the problem and the drains were flowing within minutes of them arriving. They were a life saver, and I highly recommend them for any plumbing needs. I will call them again if I ever have a plumbing problem. read more

I have a rental unit that is getting a new dishwasher ... I called Purtill Plumbing to install a food disposal ... one of the owners advised against putting the disposal in and backed the decision with several thought out common sense facts. First - Thanks Sean, for getting back to me on a Friday night. Second - thanks for saving me money on an unnecessary project. Third - thanks for all of the quality work you've done for me, and will do for me in the future. These guys are as good as their word, and more! read more

While house sitting for my in-laws, the kitchen sink was backed up and wouldn't drain. We called Purtill Plumbing, only to find out that everyone was booked at the moment. They would call back as soon as a worker became available. A couple hours later, I received a call back. They let me know that a worker was on the way. He arrived and snaked out the kitchen drain. He was friendly and talkative. He explained the process while he was performing the work. This kept me at ease. Only drawback is that they only accept cash or checks. read more

I am converting my attic into living space, including a new bathroom. Called 10 days ago to get an estimate. Person who answered the call said someone would call me back to set up an appointment. Nothing yet. I don't know why they bother mailing postcards looking for work, when they don't call back someone ready to hire a plumber. read more

I seen a guy, unkempt and not so thin, wearing a Purtill plumbing shirt. he looked like the stereotypical plumber. overweight, dirty, AND drinking a beer while driving!!! not sure if he was on company time, but after seeing that, I would definitely NOT welcome Purtill plumbing into my home! If he's ok with hiring that kind of person to represent him, I could just imagine what else goes on. I wouldn't let that person in my house, let alone work on it! hold your employees to a better standard. Get a haircut, make yourself look presentable, and definitely do not DRINK AND DRIVE while wearing your employers shirt on! read more

I contacted Purtill Plumbing to have a water powered sump pump installed. The owner, Mike, came out the next day and provided me with an estimate that was much more reasonable from the first one. The sump pump was installed 2 days later. Kudos to Mike and his wonderful staff for the excellent service. I've found myself a plumber! Thank you! Robin Y. read more

Charged me way too much for sending a worker here for ten minutes to check out a banging pipe. No work was done and he was here a scant 10 minutes. I was not made aware that I would be charged for a quick evaluation of what needed to be done if anything. Make sure you get an estimate before having anyone come out. read more

Friendly and prompt service, but the way the bill was written lacked transparency. We were charged ~170, but there was no mention of labor rate or time spent (similar to a bringing your car to a mechanic). Considering the job took about 20-30 minutes and no hardware was installed, the labor rate seemed rather high, but there's no way of knowing. read more

This plumber came recommended, and pays to advertise in our local paper, yet will not return our calls. His loss, my money will go to someone else! read more

After some phone tag, I spoke with them yesterday & was able to get a general idea of cost over the phone. I had the work done today (1 day later) & am very pleased with the results and experience. I needed a shower valve replaced & had already purchased the replacement from Lowes. While I didn't get a firm quote on the total cost of the project, their hourly rate was reasonable (about $85/hr). Over the phone, they were able to accurately predict how long the job would take & they were spot on. Job took just under the 3hrs quoted. I ended up paying about $80 less than what I was quoted from a competitor (T-Mark). The plumber who did the job was very kind, professional and gracious. I also appreciate that this company is local to the Southtowns. Will keep their number handy for future work should I need it. Highly recommended. read more

Wow, so impressed with Mike's service and his professionalism. We had an emergency need and Mike came out right away and resolved the problem quickly. Thank you so much! read more

Needed some work done. We set up a time for an appointment no one showed up. I had to call and reschedule for another day. Finally they showed. Replaced one of 2 toilets the other one had a cracked bowel. Tony said he come back the next day no one showed again. I called and spoke to Jack. He said he could have someone there Monday. Needless to say I have a different company coming tomorrow. read more

Fast, efficient, clean, and very fairly priced. I have the greatest trust in them! I have never been disappointed.

Prompt service but overcharges for service. No upfront costs discussed. Look elsewhere for orchard park area

Not accurate on bill. Charged me 1.5 hrs even though he was there 20 minutes. Bill is just a total of labor and parts. Would have been nice to break out $300 part charge? I only knew I was charged $200+ for service because it was written 1.5 hrs. He came @ 2:01 & left @ 2:19 that's not 1.5 hrs. Very nice serviceman but won't call someone who is clearly dishonest. I have no idea what I paid $500+ for 20 minutes. read more