Sherry was amazing ! Let me start my review with thanking her. My baby was just born & she was kind…read moreenough to allow an early checkin. The hotel was very nice, extremely clean, great location near restaurants & shops just a short distance away. The breakfast was very good as well. I would Definitely book a stay again if & when I'm in the area.

The room was great and the breakfast selection is good. The gym was closed while we were there…read morewhich was a bummer. However, the staff completely earned a 5 star review for this hotel for me. The morning staff at the front desk and breakfast on 5/10/24 were FABULOUS. They left a great impression for this hotel on all of us.

Boy oh boy The holiday inn express at canton, ga sure has…read moreslipped. The pool was closed when I go there May 30, 2024. I was happy to switch to Fairfield inn called TownePlace by Marriott! This one I felt was excellent

This Holiday Inn Express lives up to its name. As with other Holiday Inns we have stayed in, it is…read moreclean, comfortable, with good service and a great hot breakfast. We trust Holiday Inn Express when we are on the road.

We had a nice stay here during our travels for a local wedding…read more Check-in was smooth. All the staff I encountered were nice. Even though online booking wouldn't let me book all my dates together in a single booking, I was able to sort it out with the receptionist to stay in the same room rather than having to switch. The only caveat was that I needed to come back to the desk in the morning for them to check me out and in and re-initiate my room key. The buffet breakfast here is nicer than some other breakfast buffets I've had. There is a variety of hot foods like scrambled eggs, biscuits and gravy, and sausages. There's cereal, oatmeal, milk, yogurt, breakfast pastries (bagels, bread, muffins, scones), and some fresh fruit. Our room was comfortable. No complaints there. For any toiletries you might have forgotten, you can ask for complimentary ones at the front desk. A nice option to stay at if you are in town and need accommodations for your stay!

Lobby area is nice and breakfast is very good. Beds are…read morehard as a board. Carpet in room has stains. Mold in and around bathroom shower. Housekeeping is fair , just do bare minimum to clean. Not worth the price.

We were in town for a wedding and have never stayed here before. I'm regretting not staying at the…read moreHampton next door. All evening there were people congregating around the front door smoking, sleeping in the lobby, being loud outside our window, no masks on anyone even though there were threatening signs everywhere you look. We feel very uncomfortable staying here but we've already paid. Then in the morning we had been told there would be hot biscuit sandwiches. We went down an hour before breakfast ended and everything was wiped out. I asked at the desk where the hot food was and she asked " who told you about that?" What happened to customer service? She wrangled up a cleaner to warm some up but the next day we just went out for breakfast. If standards and customer service are important to you then just book at the Hampton. They know how to treat customers. I regret saving a few bucks.

Not a quiet hotel. If you are partying this is your hotel. Very noisy no respect it seems they…read morecater to this type of clientele.

Dangerous location!!! I had cancer surgery at Northside…read moreHospital on Thursday. Recovered there Friday. Saturday morning at 7 am I asked the Manager, Walter why no breakfast. I was shocked when he said I should have gotten my lazy ass down there early. Then he called me an F-ing a-hole for asking for adjustment for no breakfast. Told him I was reporting him the Choice customer service and he really went ballistic! Charged around the desk out into lobby and started shaking fists in my face. Called me a "F-ing douchebag" twice. I told him I had just had major cancer surgery the day before and he said, "yeah, I hope your F-ing cancer kills you SOB!! A maid witnessed the entire assault. GM would not return my calls even after Choice told her to. Finally called her and she said they were afraid to fire him as he had already punched another guest in the face!! I'm posting video of assault. Checked yesterday and he's still working there! I should have called 911 but was horrified and especially weak after major surgery and wanted out fast. Turning over to my attorneys! Warning not a safe place!!! Do not stay here!!!

What can I say, it's a dump. I've been here for 5 nights this week and it is by far the worst…read morehotel I've ever stayed at. Why? you may ask. Let's start with the room. It's advertised as Quality Inns and Suites. I reserved a suite and got a room with a junior sized couch which I guess makes it a suite. The size is OK so we will let that go. The construction includes hollow doors for entry and between your room and the next door room. Hollow doors do not block the sound of your noisy neighbors or of the hallway. Lucky me, all night movie channel TV at speaker blowing volume. Also, loud talking from the lobby area at 3 AM that my wife had to call to get them to tone it down. Moving onto hotel services. When did it happen that daily room service to clean, change the towels, and make the bed became a thing of the past? This hotel posts a notice that says room service "must" be done every third day. So inthe course of 5 days the Bed was made twice, the two towels each were changed twice, the kleenex boxes (2) were refilled zero and once, and the trash emptied once. No new soap. And that hot breakfast that has continued to be included in their advertising was non existant. They substituted some bananas, yogurt and sweet rolls; except that by the end of the secondout of three breskfast hours, all was gone. The staff in the office were courteous and helpful to the extent within their power, but they dont do the cleaning or refill the breakfast trays. Do yourself a favor and pass this place by.

I called tonight to ask a simple question about upgrading a regular room to a suite. The man went…read moreoff on me. Hung the phone up. I have attached some of our conversation. The rudest man I have ever spoken to in my life. If he is miserable and doesn't like his job, McDonalds just might hire him. I expect an apology from this man and his manager. He told me I was asking him to swindle. I have never been talked to so inappropriately in my life. He refused to give me his name. Am i afraid of him? NO. This man does not need a job of interacting with the public. I lived in canton up until 9 years ago. This is no way to speak to anyone. By the way free upgrades is what the policy states. This man needs to be disciplined.

Had to stay here while visiting my grandparents for a couple days…read more PROS: comfy bed, nice seat in bathtub for elderly, good waffles and juice bar. Front desk lady (Kim) seemed nice and the lady in the morning stocking the breakfast. Cookies and coffee available 24/7 in lobby. CONS: horrible pillows, as soon as you come out of elevator you smell mildew or weed or something, carpet needs to be changed since it looks like it is from the 80s, and the door security needs updated.

Lobby is dirty, smells like someone was frying chicken. Th lobby host was very nice. Room was very…read moreold and and paint chipping floor was sticky. Sheets were stained with what looks like mold. We changed rooms which the new lobby host was very nice also. New room was cleaner but pain chipping. We put heater on and the smell of fried food was horrible. Remote for TV was so gross. I am looking for new place in the morning

BUGS. Recently stayed here and killed 7 bugs in not even 24 hours. ONE WAS ON THE BED. Disgusting.read more

It was a nice stay I loved the service and everyone was very nice it was super clean definitely…read morecoming back

It is a Motel 6 now…read more Terrible!! I would have rather slept in my car. Or a dumpster. Anywhere but that nasty place. Horrible. I reserved a 2 bed. I get there & they gave me a 1 bed. I wasn't with my significant other so I ended up sleeping on the filthy floor because they were fully booked. The guy kept saying "but we upgraded you to a suite". Like that somehow made up for not having a 2nd bed. The manager was supposed to call me the next day to discuss compensation for a terrible experience. Never called. Then someone offered me $30 refund off my cost for hotel & it has not showed up in my acct & it has been a week. They have no integrity. Staff sucks, hotel sucks! It was filthy. I will never stay in that trash again. Plenty of other hotels in area. Even if u pay a little more at a nearby hotel...you should do it. Every single review on Yelp is negative. That should let you know to avoid this place like the plague.

Just come here if you need a bed to sleep in. Tv and wifi didn't work for some odd reasonread more

I went to rent a room for one of my employees at Pine Crest. The man who was behind the counter…read morewas not only rude, but asked if my employee was Hispanic. I asked him why he would ask that question. He (the admitted new owner) said he has had problems out of Hispanics. Obviously, I will not ever support this local business again. It is very sad that this type of behavior goes on in my own back yard. Holly Springs Police Department was called and told me there was nothing that could be done and that "they have had a bunch of Hispanics here all week."