Everything went well! from the initial call,which was prompt and professional to the work we had…read moredone on our F150 (front brakes and oil change) to the amount of time needed to complete the service (24 hrs) to the pickup and debrief. I would highly recommend this business for any auto repairs...great service at a fair price!

They provide great service. It may be a little more pricey than some places but you'll definitely…read morenot have to worry about your car being repaired correctly. Down to earth , friendly owner. They've Always provided top notch workmanship.

Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

Super helpful and honest guys! I had been going to Soddy Speed shop and getting nowhere. By that I…read moremean spending loads of money and the issues were not fixed.I finally found Crouse and boom issue fixed at more than half the price.Then when I decided it was time for a new car, they gave me great advice and tips. If I have any mechanical needs this is my go to shop!! Highly recommend

NOT HAPPY !! They installed a turbo kit on my truck and I paid them CASH. Picked it up and on the…read moreway home - No boost and very high EGTs. Took it back to them and waited a month - One the way home - SAME THING ! Very little boost and high EGTs. Took it to another shop and found massive turbo leaks. I don't understand why they would give me back a truck that I couldn't even drive. It's like they happily took my money but just wanted me out of their shop ! I will never use them again.

Me and my BFF were making a trip from Ohio to Florida and my radiator blew in the middle of Athens,…read moreTennessee. The next morning Roberts was able to squeeze us in right away. They ordered the parts and had my vehicle fixed within two hours. The employees were extremely helpful and kind and even offered us a ride to get food while we waited. I can't stress enough how amazing Robert's Auto Shop is and my car continues to run smoothly in Florida! Thank you Robert's!!!

Our daughters 18 and 15 were on the way home from a trip to Georgia. The alternator went on on 75…read morenear Athens. They were able to pull into a lot just off the interstate. I was working at home 3 hours away. I located ROBERTS' on line after the girls contacted me. Jeff gave me assurance he would help the girls and help them feel less anxious about being broken down. Not only did they provide professional service at a reasonable rate, they went steps above and beyond to help the girls feel safe and comfortable. They even provided Christian love and guidance to growing teens which are steeped in same values as our family. It's great to be reminded of the many "good" people God still has out in our country. It was refreshing and well worth the sharing on Yelp. Thank you Roberts' ! God Bless.

If all you need is an oil change, tire rotation, new tires, or a front-end alignment, this place…read morewill get the job done. But for any major repairs, I strongly recommend taking your vehicle elsewhere. The communication here was poor. Back in March, I brought my vehicle in for a transmission issue. After their inspection, they told me the transmission needed to be replaced--an extremely expensive fix. It felt like I wasn't getting the full story and that they were more interested in replacing parts than truly diagnosing the problem. Thankfully, I sought out a transmission specialist for a second opinion. He diagnosed the issue correctly, repaired it at a much lower cost, and didn't require any money upfront. I've had my truck back for about four weeks now, and it's running perfectly. In fact, the transmission is now operating about 30 degrees cooler than before. Bottom line: Great for basic services, but be cautious when it comes to major repairs.

I'll start by saying that I strongly dislike buying a vehicle because I not a fan of being sold…read moreanything. Too many car salespeople are fake chummy. That is such a turn off to me. Looking for a new truck brought me to Don Ledford because they had a midsize truck that was close to what I wanted. When I called to inquire they put me in touch with Lucas Norman. Luke was young and that worked in his favor for me, because he has yet to take on the typical car salesman vibe. Very polite and personable. He did a great job of explaining all the benefits of the truck I had my eye on but a used full size truck caught my attention and I decided it going to be my new vehicle It took a little negotiation to meet at a price we both were ok with, but overall the experience was pretty painless and I drove away happy with my new truck.

Second time used now. Courteous, easy to work with great service!…read moreExplains things clearly and doesn't push extra expenses. We will continue to use them and also recommend to our neighbors.

Took my 2012 Range Rover to Scott to drop off for replacement of water pump. He was extremely…read moreknowledgeable and very affordable. He laid out all the options of what would need to be repaired and gave me the choices of what to do. I trust his knowledge and abilities or I would have never taken my truck there. He is very detailed and did not try to over sell anything. I have a spare vehicle I can use and gave him as much time as he needed to do the work, and he said the vehicle will be finished by Friday if nothing goes wrong. I will stay a loyal customer. To top it off they have real good peppermints... Great Service Affordable No Pressure Tactics Service: Engine repair

This is by far my favorite tire and service center in Cleveland. They take exceptionally great care…read moreof my tire repair and replacement needs. As a woman man places try to deceive you or rip you off. I have never had any that experience here. The customer service is excellent, and they make me laugh. Very light hearted but professional. They have wifi and which is a plus! Even though it's super busy they are realistic with the time and how long things will take. If they can't do it right away they will give you a time to return. I appreciate this so much. Time is so valuable. It's affordable maybe slightly higher in some aspects. For the most part comparable in cost.

Took in a trailer tire and wheel that needed a new valve stem. Was waited on immediately and…read moreservice was completed in about 10 minutes. However, upon going to pay, it took another 10 minutes to fill out the paperwork and the charge came to $24. That's three dollars for the valvestem $12 for labor and nearly 8 dollars for shop miscellaneous. I don't have any idea how they're charging shop miscellaneous, but in my opinion, it should be a percentage of the other cost and in that case it's an astronomical percentage. I will be looking elsewhere for future needs.

These guys are the real deal, best experience i have had with shop ever,had a setback they stepped…read moreup knocked it out of the park,I really appreciate it,I won't go anywhere else especially when its so hard finding honest folks,

As the owner of a Subaru, I have found that not every mechanic is comfortable with that make of…read morecar. I was referred by another shop. If you own an Asian car, Differentials Plus is the place to go for prompt and courteous service at a very reasonable price. They are just a little bit off the beaten track, But they are very professional and worth the travel (I am in North Georgia and they are in Hixson Tennessee).