I showed up at the end of their work day asking for them to press out an old bearing and hub. I…read morealso asked for them to press in the new ones. I had asked another place to do it, but they (after several hours) said they were unable to complete the work due to lack of tooling. I was left with a last minute effort to get it done so I could work. They, without reluctance, performed the work in a timely manner and at a reasonable price. I have other projects that I will be calling on them for in the future. I'm impressed

Jason was absolutely amazing!! I had been trying to get my brakes replaced all day, there was an…read moreissue getting the car in service mode. I didn't know what I needed to do or even ask when I stopped my Maxi. Jason listened to me ramble all the things I had been told that day, he was so helpful, didn't make me feel bad for not knowing what I was talking about, came out to my car made sure he could get it in service mode. He quickly gave me a quote and pulled my car in immediately to change my brakes!! He was able to quote me way cheaper than the 2 other places I had been earlier in the day! I will definitely continue bringing my business to Maxi because of Jason!!

Brought my car in for a warranty repair and my deductible was $100, by the time I was called to…read morepick up my car (3 weeks later) my total was $800. There was no communication from the shop about any issues and to let me know that there would be more money that I would owe until it was ready for pick up. This is very unprofessional and I do not feel that I should have had to pay for 2 bolts that broke while they were fixing the car and 2.5 hours of labor.

came in with a weird noise coming from our car on a road trip and everyone was kind and…read moreunderstanding. highly recommend these guys. they were able to find the problem quickly and fix it in a matter of 5 mins :))))

I called this morning and spoke to the GM Jason, explained what was concerning with my vehicle, and…read morewhat I needed. He was super attentive on the phone and told me to come in straight away. I didn't even have an appointment & when I got there- they took my car back and started investigating. This only took about 20 minutes when Jason came out and showed me what was wrong and what things they could do to Make it better. The one thing that I can appreciate so much is how he didn't try to up-sale anything or force me to get something done. He was very professional, showed me pics from his phone that showed where my possible leak was, and explained what options I had to fix it. Everything was done and completed in a jiffy & could not be more thankful!

Amazing service ! The car broke down with a broken coolant hose on our Bmw X5 and Maxi was able to…read moreget the part in 1 day!! Great customer service! Thank you Maxi . Highly recommend this place.

Second time used now. Courteous, easy to work with great service!…read moreExplains things clearly and doesn't push extra expenses. We will continue to use them and also recommend to our neighbors.

Took my 2012 Range Rover to Scott to drop off for replacement of water pump. He was extremely…read moreknowledgeable and very affordable. He laid out all the options of what would need to be repaired and gave me the choices of what to do. I trust his knowledge and abilities or I would have never taken my truck there. He is very detailed and did not try to over sell anything. I have a spare vehicle I can use and gave him as much time as he needed to do the work, and he said the vehicle will be finished by Friday if nothing goes wrong. I will stay a loyal customer. To top it off they have real good peppermints... Great Service Affordable No Pressure Tactics Service: Engine repair

Always accommodating with appointments..great service and I trust the staff !…read moreI will continue as a customer for long time.

If anything should happen to my car in the next 3 months whether it is wear and tear or otherwise,…read moreI will be contacting a lawyer and I will serve you with papers. I brought my car in on a Wednesday morning for routine maintenance--an oil change, coolant flush, tire rotation, alignment, and a tune-up. I was quoted around $650, which seemed fair. An hour later, the shop called to say my valve cover was leaking and the total would now be about $930, which I approved. They ordered what turned out to be the wrong part, and by Thursday they still hadn't touched my car or updated me. When I called, they told me the correct part was on extreme backorder and that the cost would now be around $1,040 because they had already taken my car apart. After speaking with the manager, Steve, he agreed I wouldn't be charged labor for the valve cover or gasket since the mistake was theirs. I only paid for the $30 gasket and reminded them of the remaining services I still needed, many of which they had not done despite having my car for over 24 hours. The next day, they told me my alignment couldn't be completed due to loose tie rod ends, and later said my car was finally ready. When I arrived, I paid for the completed services, but upon checking my receipt, I noticed they had charged me around $55 for the valve cover gasket instead of the $30 both the tech, TJ, and the manager had stated. After confronting them, the manager refunded the difference. The entire experience left me distrustful and frustrated, and I will not be returning to that shop.

Brought my car for the first time to this Toyota dealership for service. It was very easy to make…read morean appointment with a representative over the phone. Upon showing up, the service rep that assisted me, Mr. Andy P. was very attentive. He looked at the history of my car services and was able to determine what needed to be accomplished during this maintenance service. He was extremely professional and very pleasant to work with. I did end up staying and waiting for my car since I live about an hour away, and the waiting room inside is extremely comfortable. Tables and chairs were nice, I was able to work on my computer while I was waiting. The facilities are great, and all of the personnel I came in contact with, including Ms. Angelina C. were exceptional.!! Although this dealership is approximately one hour away from my home, it is absolutely worth the drive. The service is fantastic, they don't try to find needless "issues" with you car, don't overcharge for services....and I can't say enough about the representatives here! When my car was done, and he walked me out and thanked me for my business. What a fantastic place!!

orrible, absolute clowns. They managers are rude and they reach out and assume they know and speak…read moreout of ignorance. I had been reaching out about a vehicle and was told this dealership had one and try reaching out. I reached out and was told the vehicle was showing reserved as today and when I asked why because I had been reaching out for a few days and then the story said it changed to it had been reserved for a while, Ok fine I get it. Just did not understand how or why the story changed. That being said it made me upset, then I get an unsolicited call from their used car manager Joey was outright nasty, "he wanted to clear up any inconsistencies" then gets rude when Im explaining what happened and keeps saying we've been completely transparent about this, instead of actually listening to what I was saying. I WAS NOT trying to get them to sell me a vehicle that they had already promised to someone else., and I did appreciate the way he spoke to me like I was expecting that cause I wasn't, but he was very rude. I attempted to call the store and speak rio GM and asked for him, but then the new car manager Mike gets on the phone and what a joke, I asked if he knew the situation and he says yeah you want us to sell you a Tacoma, I said no he says a Tundra and I said no, he says ok what car , and then says you want us to sell you are car we aren't to sell you. I said no and it was obvious he was trying to take a call and didn't know the facts because he didn't even know the kind of car I was calling about and he raised his voice on the phone with me and started speaking nasty to me so I hung up on him. I had been going to this dealership for service as they are my local dealership and I've had Toyota Camrys and 4 Runners all life. This has lost you a regular customer, not because of a misunderstanding over a cars availability but because of the way your management team speaks to customers when they assumed I was calling trying to get them to sell me a car that was promised to someone else. That's not why I was calling, so dont assume. I was trying to figure out what happened but because you assumed I wanted you to sell me the car you automatically started the conversation in defense mode and on guard instead of being open to discussing. You've lost a regular every day customer too

I am 85 years old and need a station and mechanic to care for my car. Collegedale Exxon does that…read morefor me. I have an older , 2009 Chevy HHR, and they keep it running for me and always give me a fair price. I highly recommend.

Long time shop, no BS here, they tell it like it is and mention any problems they see hiding in the…read moredark. Had my GLK break down, towed it, fixed in one day, good people, very respectful, going back to fix more stuff as soon as I have the cash

Very professional, I highly recommend extremely helpful and knowledgeable. Saved me a ton of money…read moreby letting me bring my own part in and only charging me for the installation. I will definitely be taking my vehicle there for any service I need in the future.

I had some complicated problems going on with my GMC Terrain. I was just hoping someone would give…read moreme an honest assessment to help to get my car back in decent shape and to hopefully add a few more years of being able to use this vehicle. In spite of many costly options, the manager here quoted me just under $300 to take care of the other options were $2000. He had my best in and that's all I was looking for. That's all you can ask for if you ask me as far as trying to find a good mechanic. I highly recommend them. Brad was great in every way!