I can't say enough good things about this store. I had a blowout over the weekend so I had my truck…read moretowed here. I came in today and they took care of me and kept me updated on the process from beginning to end. I'm a happy customer.

Incredible customer service. From my initial phone call with Aiden regarding appointment…read moreavailability, to the checkin and service management process with Alex. Tire repair with a smile - and it was complimentary.

They are very nice and quick no long wait, they have exactly what you need and they make sure your…read morecar is safe. Great team work!!!

I work in a town where I know no one, and commute an hour to get there, so when I got off work and…read morefound my tire completely flat, and it was minutes before most tire centers close, I knew I was in trouble. I called this tire center, and then got a bit of air at a gas station and moved slowly toward them. I was shaking. When I arrived, you'd have thought the staff was awaiting a long lost relative (that they actually liked!) rather than a woman in need who would keep them working overtime. They had a replacement tire, and were so very friendly and kind. Massively grateful to their terrific work. Highly recommend!

Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

Had my RAM 1500 in for a 4" lift kit and a new wheel/tire package. The lift kit was installed well…read morewith no complaints. The tire/wheel package was purchased in advance from a different online supplier, therefore all 2BTA needed to do was install the wheels. I had vibration while driving after the install, took it back and 2BTA said the tires were out of balance so they charged me to rebalance them and said 1 tire was way out of spec. The owner also said that the type of tires I ordered would never ride well because they've had bad experience with them. Since the tires were under warrantee, the supplier issued me a new tire which was taken back to 2BTA to change out. Needless to say they swapped out the wrong tire and they did not rebalance the wheel. The front of my truck vibrated so much that I was unable to drive it above 50 mph safely. Out of frustration with 2BTA, I decided to take it to another tire shop and the manager did a Roadforce Balance check and showed me that the new tire that 2BTA just installed was out by 13oz (WOW!!). I immediately had them re-check the other 3 tires that 2BTA installed and sure enough they were all out of balance also. The other tire shop was able to rebalance all 4 tires and my truck finally drives smooth with no vibration on the road at all speeds now. Before my experience with 2BTA, I checked their reviews and they looked like a respected shop to go to. I don't know if it was a lack of training/knowledge balancing tires or just plain laziness on the tech's part, but I will never recommend or take my vehicles back to this shop for anything tire related.

Superior service and at a fair price. Actually fixed an issue I couldn't get a local GMC dealer to…read morefix. I highly recommend them to anyone.

Top notch service; fast, realizable and great customer service…read more I needed new tires fast, for my roadtrip and for a wedding day-of. Not only did the folks at NTB give me a new pair of shoes for my SUV, but they did it on time as promised. Rolled up to the wedding looking brand NEW --- thanks NTB!!!

I gotta say. This place just did a great job for me. It is Sunday and I was in a jam with a flat…read moretire. My usual go to place isn't open on Sunday and I was a bit skeptical reading some of the reviews. Got my tire pumped up enough to limp it to the store. Lady up front was very nice and personable and within 5 minutes they had my car back and looking at the tire. Within 10 minutes the tech came out and handed me a screw. Said it looked like road construction. Within 20 minutes of arriving I was fixed and back on the road. Can't beat that!

Bill at OK tire is not only a great guy you can trust, but man of God first. You can rely on him…read morefor all needs for your vehicle.

From the owner: Sowing God's Word with Every Set of Tiresread more

My husband went here this past week. Two new tires on his truck. First they put a tire that seemed…read morewarped on it. He returned immediately. Then they put a tire on but did not tighten lug nuts. The tire almost came off going 45-50 MPH!! He had already paid for two new ones. They had to order. Returned today and had to wait even after others were taken in front of him. When he ask they told him it would be yet another hour. He ask for Manager or Owner who proceeded to install tires His life was put in risk by the tire almost coming off. They offered him no discount for this incident for his inconvenience. Never again

Thank you for quickly helping us out when we found that the tire on our rented RV had a chunk…read moremissing. We were worried about driving back to California on that tire and you took care of it so quickly! Without an appointment. And the price was right! Many thanks

I am reviewing the shop in Cleveland, TN - not Ooltewah…read more Beware: Expensive Repairs, Zero Results If you bring your car here, be prepared to write BIG checks--whether the repairs are necessary or not. I originally asked them to diagnose why my heat was only blowing warm air. Instead of addressing that issue, they charged me $3,000 for work that didn't fix anything, then told me it would be another $3,000 to pull the dash and actually repair the heat. Since my car is only worth about $5,000, I declined. The next morning, my battery was dead. The technician who replaced it told me the shop hadn't even done the most basic step--disconnecting the battery during repairs. He reset my electronics and confirmed what I suspected: I'd paid for unnecessary work and was about to be overcharged again. I went to another shop for a second opinion. That mechanic flushed the heater core, cleared out the buildup, and restored perfect heat--for $200. He also mentioned I was the fifth customer he'd seen recently who came from Premier with expensive bills and unresolved issues. All women, all overcharged, none of the problems fixed. It seems the new owners are relying on the reputation of the previous ones, but based on my experience, that goodwill won't last long. I strongly recommend avoiding this shop. If you want honest, competent work, take your car to Import Support in Cleveland. They fixed my car, treated me fairly, and earned my loyalty

Great service and reasonably priced oil change and tire rotation. I will definitely use them again…read morein the future. I would recommend.

Never have I had a bad experience at Capital Tire Service. Their customer service, quality, and…read moreknowledge are always top of the game. They also tend to beat others on pricing, from my experience.

Great work. We came late due to traffic, and despite closing in 10 minutes, we could still replace…read more2 tires. I am very appreciative of their flexibility and reasonable rates

They are very courteous the prices are the lowest in town and they are fast…read more The hours are convient. The staff is very helpful. They have a good reputation in town. They have earned it.