Frank is extremely experienced and knowledgeable. I am new…read moreto the area and brought my senior Yorkie to him. Not only did he do an amazing job grooming her, but he did extra work that other groomers "couldn't" do. Go to Frank! He is legit.

Brought in my 2 year old, 7 pound puppy to get her nails groomed. Frank was grabbing her by the…read moretail while he was trimming her nails, which began to freak her out. When she understandably tried to nip at his hand and run, he proceeded to pull her off the table by the tail and hung her above his head for several seconds. Didn't even bother to grab her by her harness. Also saw 2 other dogs kept in kennels (which were way too small for their size) that were visibly shaking and in a state of fear. Do NOT take your dog here. Frank works alone and without supervision, and other dog owners leave them in his care while they carry our their daily duties which is frightening, because I assume they've never truly seen how he operates. His workspace was also very unkempt and untidy, which is most likely a factor in some of the other dogs contracting kennel cough after their stays here. SPCA has been notified and conducting an investigation.

Took our two cairn terriers here today old male and young female they turned out like the lion and…read morelioness with freshly trimmed nails. I liked the business like attitude of staff and respect to their fair and reasonable cost of service. Better cut than some of the specialty groomers.

From the owner: Clippendales Luxury Dog Grooming Salon in Westbank is an all-breed large and small dog grooming…read moresalon which caters to cuddles. Our large 2300 sq. ft. facility has been designed with the safety and comfort of your pet in mind with large gates outside and in. We do NOT use tranquilizers or cages. We do NOT use cage dryers. When not being pampered by one of our certified groomers or socializing with each other, clients can be found in their own doggie room with enough space to move around or curl up on their bed. We also offer a great alternative to anesthetized teeth cleaning. Our certified canine hygienist specialist cleans, scales and polishes your pet's teeth without the use of sedatives or anesthetics. Clippendales Luxury Dog Grooming Salon is a cage-free grooming experience like no other. New clients always welcome. Walk-in nail trims also accepted. Please call for an appointment.

Great staff who are friendly and care for the dogs in their care. An awesome place. I recommend…read moreWoofy World to you.

Great service and care. Thank you Julianna for taking care of our loved puppies…read more Prices are great and the playground is amazing for the doggies.

The ladies at Groom and Go are wonderful. They have always done a good job cutting our 2 toy…read morepoodles hair and trimming their nails. All in a reasonable amount of time, not like some places that keep your pets for the entire day. We find all day drop offs too stressful on our dogs. Highly recommend Groom and Go!

My favourite place to get my beagle's nails clipped. They allow drop in's and are always pleasant…read moreand friendly. Lots of new products in the store front - treats, clothes, accessories. I don't hesitate to recommend them. Support small businesses in Kelowna.

I have taken my Border Collie here for the last 7 years. She was a rescue and can't be groomed at…read morehome so they have to work extra hard to groom here. Always do a great job, friendly and reliable and never complain about how matted and tangled her fur is she is when she gets there.

Just used this Groomers and it was fabulous they did an awesome job at a terrific price very…read morereasonable I will now be able to get my dog groomed twice as often Thank You

I agree with Stickers B. They are rude and treat people horribly. I'd be concerned about how they…read moretreat pets. Takes them hours to groom dogs and they won't let you see where they are or where they're being groomed. Seems shady to me.

unprofessional staff, posting rants on Facebook about customers then deleting people's comments as…read morefeedbacks. I've also never had my dogs haircut take 3-4 hours...

I used to shop at the Pandosy locaction all the time since it is my local pet store. The staff was…read morealways friendly and personable. But since the new owner took took (about 2 years ago) I have not enjoyed my experience going into the business. The atmosphere always feels tense and the sales staff make me feel uncomfortable. I used to be able to walk in and get my dog's nails cut, they had a walk in policy for that. Now they require an appointment for the 5 minutes service. Soonest one is 2 months away. Glad they are so busy, but I won't invest myself in the business anymore.

They are fantastic, consistent, and Pancake loves them. The quality is always consistent, they take…read moredirection well and deliver, every time. They do quality work, that's why we've been going for over 2 years. Highly recommend!

My first experience with Kelowna Paw Spa was not very good…read more When I arrived, I was greeted by an employee, showed them a picture and explained what I wanted done. I was told that the groom was going to be about 3 hours. When I arrive back to pick up my dog, nothing I asked for was done. I had to send him back to have his bum done. I paid $81.90 plus a tip for the groom. When I got home and really had a chance to look at my dog, it was worse than I thought. I emailed the owner and received a call back the next day. I took my dog back in to have him redone. I was advised by the owner that the person who accepted my dog was only the dog bather and not a groomer. I'm not sure how the groomer is supposed to know what I want when the groomer hasn't spoken to me or seen the picture I showed. For every question I asked, there was an excuse. When I inquired whether the $81.90 was the price for a full groom or a tidy, she told me that that's what they had charged me because they charged by the hour. My regular groomer takes an hour and a half and does an amazing job. Unfortunately, she's away right now.I'm not sure why it takes 3 hours. Is this so they can charge more? I've never heard of a place charging by the hour. I'm finding that groomers are charging more ($80+ for a small to medium dog) but most grooms are mediocre. It's very hard to find a good groomer now. Kelowna Paw Spa's website shows nothing but positive 5 star reviews. I honestly don't think that every customer they have gives them a five 5 review. I'm only giving them a one star review because I can't give them a zero.

Thank for such an amazing groom on our doodles! Best haircut we've had and your price was very fairread more