I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

I'm very happy with the management of eMaidsofDC. After miscommunication with my move-out cleaning,…read morehe personally called me to reschedule. The cleaners came *early* the next day and left my apartment absolutely spotless... seriously: spotless. The best cleaning I've seen (which is hard for my aparrtment! It's a very old building on Capitol Hill and often had that "years of dust" feel). They were extremely careful and detail-oriented. I would recommend this company to people looking for great service.

I was very pleased with the service that I received from eMaidsofDC. Andre, the owner, promptly…read moreresolved my issue with a housekeeper that was originally sent and went through great lengths to ensure my satisfaction. Andre was very communicative throughout the process and was very understanding of my issue, which I genuinely appreciate as it was very easy to come to a resolution. Furthermore, Andre offered another cleaning on the house and sent his best, Miranda, who did an great job with my condo. When Miranda arrived (on time), she wore a mask, gloves and shoe covers. She meticulously wiped down my cabinets as well my stainless steel appliances. She was very careful not to scratch anything (she polished and cleaned in the direction of the grain & not against it) and I noticed she was very detailed oriented, ensuring that she went back to clean over spaces. In addition, Miranda was very polite and confirmed with me prior to unplugging electrical devices and even turning on the vacuum, which obviously wasn't an issue whatsoever. Based on the service that I received from Andre when resolving my previous issue, as well as the outstanding cleaning I received from Miranda, I would use eMaidsofDC again for my cleaning needs. Miranda was thorough, polite and efficient. And I am pleasantly satisfied with the cleanliness of my home.

My girlfriend recommended Lorita to me and I've been having her clean my apartment for the last few…read moremonths. I use her every time I have a guest stay at my house. She's really terrific - I can txt her to schedule visits and she is really really flexible with my weird time constraints on getting my condo cleaned. She's always on time - when she says she'll be there at 10 AM, she'll be there at 10 AM. She does a really great job cleaning, brings her own products, and most importantly -- she takes PayPal for payments (a minor miracle). Add in the fact that her rates are extremely reasonable and I recommend Lorita to anyone looking for a home cleaner.

I hired Lorita for two jobs: move in cleaning of a house and move out cleaning of a apartment. She…read moreand her 2 helpers did a fantastic, thorough job on the house, so I was really happy to retain them again. On the apartment, I was less than satisfied. Lorita called me on the day of to tell me that she was sending one of her helpers and that was fine. The woman was very nice but the cleaning was quite sub-par. Despite me specifically requesting that the inside of the cabinets be cleaned, some of the drawers weren't cleaned. The counters and the sink weren't cleaned off properly, she told me she couldn't reach the freezer (I ended up reaching it just fine and cleaning it myself), the inside of the microwave had food particles, the bath tile needed additional cleaning, there were sections of the floor that hadn't been swept properly. In all, I basically had to go through the entire place and swipe everything down and re-sweep certain areas and scrub the kitchen sink and clean the microwave interior. When I later emailed Lorita letting her know, she told me that cabinets were extra and were. not included in the deep cleaning. This was news to me since her helper hadn't told me that when I went through the apartment pointing out areas that needed special attention. Given that it's a woman-run business that I really wanted to support (I was thinking of retaining them for a regular monthly cleaning), I'm disappointed with how things turned out. I would give her 5 stars for the first cleaning and 2 stars for the second.

Very unreliable and unprofessional experience…read more I booked a cleaning appointment, but the company repeatedly changed the timing and failed to communicate clearly. Even after I accepted their own proposed schedule changes twice, I received no timely confirmation and had to follow up myself to find out what was happening. They eventually rescheduled the appointment to an entirely different day. When the appointment time arrived, no cleaner showed up and there was no proactive update from the company. I had to call to ask what was going on, and was told someone would call me back. When they finally called back, they said management had cancelled the appointment and issued a refund. I asked why the appointment was cancelled after they made multiple scheduling changes and after I had already waited, but they refused to provide a reason. The overall experience was just plain disrespectful as despite me agreeing to their own proposed changes, they showed - poor communication, repeated scheduling problems, no-show at the appointment time, cancellation without explanation, and no accountability from management. I would not recommend this company if you need reliable scheduling or clear communication.

Sadie came from Rent Maids and did a beautiful job of cleaning my newly remodeled apt. I would…read morehighly recommend her and Rent Maids!

Update to review: I reached out to their support, they apologized for the incident where they…read morediscarded my belongings, and gave me a credit to me next service, which was excellent. This place is amazing and will clean your apartment or house or whatever fancy clean. Would recommend to those in the area.

We have had nothing but disappointment on our services as of late with NO assistance from the…read moreoffice to solve our issues. Have been a loyal customer for 2+ years. WAS a great service, but now will NEVER recommend them to anyone. I would recommend you stay away from this company. Would rate them a 5 out of 10 for cleaning and a 1 out of 10 for customer service. Terrible treatment for a loyal customer, just think how you as a new customer will fair?!?!? Photos of my floor less than 24hrs after my "cleaning" service.

Lauren and her crew is really the best. Super meticulous and hardworking. They went above and…read morebeyond for my place and I'm moved by their work ethics. Truth be told I think they charged too low for their service! I would definitely reach out to them again for any cleaning needs.

My fiancée was getting ready to move into my condo and while I normally keep it pretty clean I…read morewanted a thorough deep clean to make sure everything was perfect and she felt comfortable and settled. I was impressed by Lauren's pricing and customer service (I asked for cleaners that did not leave a citrus scent based on preference and they happily obliged). Lauren and Michael confirmed in advance, came on time and were very respectful of my home and belongings which I appreciated. The quality of the work was outstanding, I haven't see. The place sparkle and feel so thoroughly clean in years. Can't go wrong here, a great Company and great people!

Long story short I found myself back in Arlington Virginia for some ex-military events. We rented…read morea small house near Fort Myer and not to pay the outlandish cleaning cost. I ask AWGC to come by clean up for us. It was about 10 of us various ex-military types and it seems they forgotten their moms and wives at home. Anyway AWGC really came through with nice pricing and saving my deposit. Great job quick and professional!

They responded last minute when I found my new rental dirty as I was about to move in. They arrived…read morewithin hours and did a stellar job. The two cleaners were also very friendly. Would hire again!

I booked a two-hour hourly cleaning service with a very short and specific list of tasks: clean all…read morebaseboards, dust throughout the house, clean the oven, wipe window sills, clean glass doors, and sweep/mop all three levels including the stairs. My home is generally well-kept, so this was meant to be a focused deep clean on a few areas. Around the 1 hour 15 minute mark, I was contacted and told they would need an additional hour, which I found surprising given there were two cleaners and the task list was minimal. When I arrived back at the house at the two-hour mark (after they said they were finished), I immediately noticed the kitchen floor didn't look clean. I asked them to go back over it, but even after that, I saw multiple areas that were missed. Corners of baseboards still had visible debris, and some baseboards looked like they hadn't been touched at all. There was pink residue left around the sink drain, the showerhead wasn't cleaned, and there was long hair left in the shower, bathrooms, and on the floors -- which isn't mine. The windows had streaks, and overall it seemed like many areas were quickly wiped down rather than cleaned thoroughly. For such a small list of tasks, I expected better attention to detail and thoroughness. Unfortunately, the work felt rushed and incomplete, and I will not be booking this service again.

The No More Dust team did a fantastic job with my recent house cleaning. Booking was…read morestraightforward via their online portal. The team showed up right on time and hustled the entire time, finishing within a few hours. The house was pristine when they left. They somehow cleaned up a few stains in our kitchen that we have been trying to get out for months. Their prices are on the expensive side, but they definitely delivered. I would use them again. Highly recommended.