TIPS FOR THE DC SKYDIVING CENTER - AND KNOWING WHAT YOU'RE GETTING INTO RELAX. Anony. M., who wrote that overly negative review below, needs to relax. And you do to. You're going skydiving, probably for the first time, so kudos for you for going to Yelp, and knowing what you're getting yourself into before you plummet out of a plane GET A DISCOUNT. That's tip #2 for this experience. My group had $150 LivingSocial vouchers (tandem skydive retails for $285) and that should also help you relax. Because there are very few places where you can go skydiving for under $200. So enjoy it. BOOKING TIPS: 1) It's a pain. As others have said, the booking process is arduous. People are nice, just a difficult process. 2) There's a booking fee. Unbeknownst to LivingSocial, there is a $6/pp "booking fee". Be aware of it. 3) Book far in advance. Space is limited, so book far in advance, especially if you want to go on the weekends 4) Aim for the warm weather months. We went today, when it was 65 and sunny, and it made it an infinitely better experience. A few other things: -BIGGER PLANE! For 2012, they've gotten a bigger plane, so they can now take up to 10 people (including instructors) out on one flight. This makes things go quicker overall, minimizes some of the moaning and groaning people were talking about in 2011, and allows you to go jumping in the same plane with a decent size group -EXPECT TO WAIT. It does help to get there early, as it seems like this is the kind of place that during working hours, is continuously booked. And then send groups out on a first-come, first served basis - once you finish your paperwork, they put you up on the board, and you're sent out. But there are a limited number of instructors, so just bring a newspaper, relax, and be patient for your turn. -DO NOT EXPECT TO SEE THE D.C SKYLINE. It's the "DC Skydiving Center", but that's just good marketing. The views are the Virginia mountains, and from 10,000 feet, they are beautiful. All in all, I knew what I was getting into (thanks to some Yelp research beforehand), so I brought some munchies...waited a little...and had a great experience. Thanks to my instructor Jake for talking on the ride (fall) down, and letting me control the parachute at different points. Just a lot of fun overall. read more

Great experience with my instructor Angelo! He made me super relaxed while we were riding up and comfortable the whole way down. His positive, yet professional attitude made the experience fun and enjoyable. I couldn't have asked for a better person to do my first jump with. Still can't believe that I finally took the plunge; however, it was definitely worth having to reschedule twice due to weather and the long trek out of the city. This is a great place to do your first dive. Keep in mind that you will be taking a very small plane and feel like you are walking up to someone's private garage when you arrive. DO NOT be intimidated by the tiny plane or grass runway or by the casual waiting area. The owners and employees are VERY PROFESSIONAL and put safety first before anything. read more

DC Skydiving Center - Made it! - Skydiving Near Me - Warrenton, Virginia

I went skydiving for the first time yesterday and it was worthwhile! We were informed by the ladies that partially checked us in that they were currently on a weather delay (which was understandable given the amount of cloud cover in the sky plus i mean it's a matter of safety) but would fully check us in if the cloud cover was high enough that we could still safely do the jump at the permitted height. We waited a little over 2 hours to do our jump but it was so damn worth it! My instructor was Randy & he was fantastic! Before my tandem jump, I would have never thought that I'd ever want to go again but I'm totally jumping again with Randy and getting the video or photos. If you're on the fence about doing this just know that all you literally need is twenty seconds of insane courage and i promise you something great will come of it! read more

The jump itself was great. My instructor, Patrik, was great. The women at the counter were terribly rude and unfriendly. I would never pay full price for the jump and would only do it if I had a groupon or living social voucher. $9 for each reservation made is ridiculous and just another way for them to squeeze money out of you. The price of the pictures and video is also outrageous. The pictures are pretty much still shots from the video, so they aren't really worth the money. Overall, I would recommend this for a one time deal but only if you really want to do it. If you aren't 100% sure, don't waste your money. read more

I'm not sure what I was expecting when I pulled up, but this wasn't it. I guess I expected a paved runway... something that looked more like an airport. This was a rural location with a runway of grass. Kinda put me ill-at-ease, giving me a feeling that this was a bootleg operation. The extensive release that reiterated that DC Skydiving Center was NOT liable for injury or death didn't help. We went for it anyway. If we were gonna die, we may as well die skydiving. It's a family operation complete with little kids running around yelling racist obscenities that were shocking and yet funny. For tandem diving, the training seemed adequate. I felt secure in my harness, and the guy I jumped with was funny and made it a stress-free endeavor. The pilot was VERY young, which made me a bit nervous, but I was okay after I saw him takeoff and land several times sans incident. The plane we used was TINY. VERY little room to maneuver inside, which I'm not sure is the best for tandem diving. The only part that scared me a little though was the initial ascent, which was a very steep, quick climb. After that, everything was great. Freefall was AMAZING! Landing was smooth, and I can now check skydiving off my bucket list! read more

Wow super awesome experience today with the D.C. Skydiving crew specially my instructor Angelo Garrido!! He made it so much easier and fun!! Great Job!!! read more

Great overall experience! Considering it was my first time! My jump coach, Gustavo rocks!

DC Skydiving Center oversells their Groupon/Living Social deals, making it difficult to get a reservation at a reasonable day and time. Their customer service is also awful with ridiculous wait times and rude employees. My first jump was scheduled in May, which was rescheduled to June because of weather.. as well as the jumps in June, July, and August. Obviously no one can control the weather. The fact that I have had to reschedule my jumps due to weather is NOT the reason I am writing this review (I would rather be safe than sorry when it comes to weather any way). I called to make my 5th rescheduled reservation to jump and after a 17 minute wait where I was told over and over by the voice recording that I was "first in line". I spoke to Wesley who told me that the next 10 available jumps were on weekdays at either 9am or 4pm. I sighed, but calmly explained to him that my original jump was for May and that I was moving out of the area at the end of August and could not do a weekday during "work hours". Wesley asked me "what do you mean work hours?" and I stated "the normal 9-5 that most people work at offices". He curtly said "wow people work at offices between 9am-5pm? I had no idea, thanks for sharing". Um excuse me Wesley, that was uncalled for and rude. I should have asked Groupon for a refund a LONG time ago. read more

Went here while visiting DC. The jump was awesome, Imi was great! The customer service leading up the actual jump was HORRIBLE. Me and my sister called several times to confirm out appointment time and never received the same answer. Amanda was rude, unhelpful and unprofessional. We finally spoke with a guy named Jay who confirmed our appointment and took our payment. I would definitely consider going again but with a different location if the customer service isn't improved. read more

To Whom It May Concern, Today in the early morning I drove two of my Israeli friends two hours out of DC to the address you provided in the confirmation email and in response to the confirmation phone call I received yesterday...To our surprise no one was present at the airfield, so we called to discuss the issue with customer service. The response we got was that all flights for the day were cancelled, not postponed to a later time (to which the weather actually did clear up and would be perfectly acceptable to fly in) but instead cancelled for the entire day. When we booked the ticket originally I told the lady that my friends from out of town would be leaving Wednesday and it was important that they be able to jump before then, to which the reply was we have plenty of time slots open between now and then...however at no point was I made aware that you were closed Tuesday and Wednesday that is until the day of when after driving all the way out there we found out that the flight was cancelled via customer service because you guys couldn't call and let us know prior to driving out! The guy whom I spoke to while very nice was absolutely unhelpful and completely incompetent to understand and handle the situation appropriately said someone would contact me later able to help but I never got a call...lived in Warrenton all my life and this people with their call center in Wisconsin are crooks...plus their facilities/parachutes which we were able to walk into and play with without any issues because everything is open not under lock and key or any on site supervision is alarming to say the least! All and all these people are a joke, they don't live here and can't speak to the conditions of the place they're pretending to vogue for....find a place that knows what they're doing! To be fair they did send me an email letting me know of the cancellation at 6:15 AM day of the jump when we were already in route! They couldn't be bothered to call tho, to busy ripping people off an non refundable booking fee! -Veteran Jumper! read more

Jumped today and it was AWESOME! If your reservation about jumping is the ACTUAL jump, then really don't worry about it and JUST DO IT. However, let me talk about the process. My friend and I signed up for a jump in May. It got cancelled because of rain. We moved our jump to today, 6/11, at 1pm. Arrived around 12:30pm as we expected to have to sign some waivers and do the jump school before our jump, which we hoped to be around 1. Wrong. We were rushed through the waiver process (4 pages back and front of saying you won't sue in case of injury), paid for some fees that we needed to add on the Groupon and then were told "flight school" consisted of watching a video. Went over, watched the video, and it told us no more than that this was a dangerous activity and that if we were injured it wasn't really the school's fault. We did all of this quickly because we were worried about not being ready for our 1pm jump. But then we waited. And waited. And waited. They assign you to a board of instructors based on the time/order you arrive. You can bump up by buying a "VIP package" for $100, but even that doesn't guarantee your jump to the top - anyone who is already on the board goes before you and if someone bought VIP before you they go first as well. We were going to buy, but once we realized what the details were, we decided it wasn't worth it. So we decided to wait more. The "building" consists of a small concrete shack that is NOT air conditioned. It was 95+ degrees today and after about 2+ hours of waiting, we tried to buy some water and the vending machine, that cost $1 for each drink, not only stopped being able to take dollars, but ate our quarters and was completely sold out. While there is a sign on the machine saying that DC Skydiving wasn't liable for any of that, it was still frustrating. We were literally sitting in the heat, dehydrated and heat exhausted, but kept being told "you're going within the next few jumps, don't go anywhere" so couldn't even go down the street for water. Seriously?! For the price of one jumper, buy a few pallets of water and distribute them when you are backed up/running behind. Not a lot of food choices either so when we finally jumped we were STARVING to the point we felt sick because we hadn't eaten for 8 hours. There weren't any chairs for anyone to sit on, either, except for 5 lawn chairs, one of which broke when someone was sitting on it. Bring food and water, no matter what time your jump is, because you will DEFINITELY have to wait and, especially on a hot day, you will not feel good on your jump if you haven't had any water/food. Around 2:30pm we watched someone get injured and had to wait MORE for them to clear out. of course they deserve the time they need, but no manager came out to explain what was going/how late we were going to be delayed, etc. We all just stood there. Again. FINALLY around 4, it was our turn. We walked out, got ready, and were about to board when it was put on hold for wind. There WAS an announcement about this, which was reassuring. But, when the wind cleared, the ordering of the board was wrong and we were bumped down the list!? What? We talked to the front desk lady and, while she cared, she was very mean while fixing it. We jumped about 5-6 hours after we arrived and it was awesome! My instructor wasn't the best, socially - I felt sick at one point and he was touching my face and head to distract me, which definitely wasn't helpful. BUT he got me to the ground safely while having fun - which was all that mattered! They do ask for tips afterwards, so do make sure to bring cash. Definitely a recommended place, but not really sure I'll be back because of the lack of water and seating areas, and the long waits. read more

I was the first one to show up and bought the VIP to jump off first. I ended up being the last one to go. Worse customer experience ever.

Paid $100 for photos that are 1/4 of me. The other 3/4 are of some other Asian girl... Guess we all look alike. Didn't include the before and after pictures that I liked a lot. DC Skydiving is a huge no go. THIS PLACE STINKS!!!! read more

hard to translate the feeling over free fall into words.... basically, the jump was worth it. i got back safely. the instructors are fun people. the venue is beautiful as is the scenery. the equipment looks well-maintained (though i'm no expert). great bonding moment with whoever you're doing with. read more

Just did an amazing tandem jump with Kurt!!!! Freakin' awesome!!!! Tip: Bring a few extra dollars cash to tip your instructor. They are independent contractors. I didn't realize this and did not come prepared. Another thing...Ask your instructor if you can take your goggles off once the parachute is extended. I've seen photos of others without goggles on and I didn't think to ask. I got the photo and video package....it was worth it, though most of my photos were so unflattering, so just be mindful of that. I will definitely do this again. Oh and I originally bought my ticket through Travelzoo...spent an extra $20 to book a weekend, but weekends fill up quick so ended up using it on a weekday, so I sort of wasted $20. But in the end...I don't care, because I gained bragging rights. Woohoo! Thanks Kurt! read more

I went skydiving with D.C. Skydive in 2015 and it was such an awesome experience! All of the instructors are awesome and fun-loving! I highly recommend going skydiving to everyone read more

I haven't done a jump yet but customer service was really great, appreciate the help from Shawn.

It should be called "Budget Skydiving Center", but I'm OK with that. What all the other reviews said about this place is true: it looks like an old farm with a couple small hangars containing plane parts and a mostly grass runway. Signs for "Skydiving" and "Restrooms" are sloppily painted on the sides of the hangars. The instructors were all lighthearted and friendly (though at least one of them didn't seem to speak English too well). One strange thing about this place is that once you step into the "Office" (a room in essentially a large storage shed), and have signed your liability documents, they will give you cash that you then give the instructor. Seems really sketchy, but I'm guessing it's a liability thing. Our jump was scheduled at 1pm on a weekday in April. Unfortunately it turns out we picked a chilly/windy day (it was about 55 degrees with 20 mph gusts). We showed up wearing street clothes hoping that they would provide some kind of jump suit or hat for warmth, but all we got were gardening gloves (seriously, though--but they were better than nothing). Once we got into the air, it was about 25 degrees at 10,000 ft, and moving at 120 mph, my face, ears, and rest of my body were pretty much freezing. I wish they would have at least warned about the cold when booking the jump 2 days earlier. The jump went really well, and I had no reason to not be confident in the instructor's abilities. Beware, however: if it's your first jump, you may want to take some motion sickness pills. Freefall was amazing, but once the parachute opened, it's like riding a tilt-a-whirl at an amusement park (esp. on a windy day). Thankfully, none of us spewed, but we had to wait around a few minutes after touchdown to clear our nausea. I paid $75 for a second-hand Groupon for the experience, and it was definitely worth it. If I had paid the full ~$280, however, I would have been pretty disappointed with the quality of the service. Should have had more professional training, a clear hierarchy among instructors, instructors who are actually paid by the center, REAL SIGNS (no more spraypaint), and clear instructions on jumping on a cold day. All in all, I'm not planning on going to this place again, but I'm glad that I did. read more

This company does not have a sense of customer service. They cancelled our reservation, and I tried to re-schedule, but after being told conflicting information on each of my several calls back, we ultimately decided that we weren't going to be able to reach a mutually agreeable date/time for rescheduling me and my friends to jump. Seeing as I still wanted to jump, I was regretful in asking for a refund. However, I was told that they don't give refunds. They won't even refund the reservation fee for the reservation that they didn't honor. My friends and I currently have $840 tied up with this company for which we can't reach agreeable terms to use, and we can't get a refund. This company has shocked me by their lack of empathy, not even pretending to be interested in resolving this problem. I've gotten 1 sentence email replies and been told 100 times over the phone that this is their policy, showing no effort to remedy the situation. They already have our money, so why should they care if we get what we paid for or not? A friend of mine warned me not to use this company, telling a similar horror story from last summer, but unfortunately I didn't listen. Save yourself the hassle, and listen to my warning. I will be continuing to fight to get my money back and clearly be looking to use a competitor's services for my first jump. read more

Had a great time and can't wait to go again! Everyone here was loving there jobs. Thanks for the awesome jump Kurt!

First time skydiving for my friends and I. Most amazing experience we've ever had. My instructor was Louis, he was amazing and so cool! Very professional place! I felt very safe and well educated from the whole staff. They all make you feel at ease! Great place to skydive! The view was amazing!!!!! I wanted to go again the second I got on the ground! read more

I found this place on groupon where they had tandem SkyDives for $150. I have already been skydiving once before this in Mexico, and the second experience was even better than the first!! The place was well organized and pretty fast getting people through. My instructor Angelo was the best and I can't wait to go back soon! read more

First time I've ever posted on Yelp, and it's only because of my fantastic, amazing tandem partner Dimitrije, aka Honey Badger. He went ahead and filmed my FIRST ever dive even though I didn't order it, telling me even though he's jumped over 4,000 times, he still regrets not having video of his first, because he'll never get the experience back. And what an experience it was! I cannot stress how great Dimitrije was! He plays well off of you as a person and sees what you can handle and makes sure every step of the jump is comfortable and fun and everything you wanted and more. If/when I go back, I will be requesting him again. However, I took off a star because it took very long to do the paperwork, and spent a good deal just waiting around without any idea of what to do or where to go. We arrived around 9:15, and didn't get into the plane until 12ish. Aside from that, every single employee was very nice and funny, and had a good attitude, which is something really needed when undertaking an endeavor like this. Can't wait to go again! read more

When everything was said and done, it was a bit pricey, but it was GREAT and the jump instructors were all cool and made you feel like you weren't going to die shortly after leaving the plane. Definitely get the video and pics - it's worth the extra expense. read more

Saturday was my first ever skydiving experience. I jumped with Dennis, who was super chill & nice. I was super nervous, but the jump went amazing!! I opted for the pictures, and I'm glad I did. I enjoyed receiving 150 pictures over a 5-7 minute video. All of the staff are pleasant to be around, and the overall vibe at the center is a good one. I just bought my 2nd ticket!!!! read more

I Went skydiving for the first time here this weekend and it was awesome! I highly recommend getting the Groupon. The staff were all very friendly and helpful. I jumped with Randy-he was awesome & so fun! He made me feel very comfortable & less nervous. For sure will be back to jump again! read more

I'll be skydiving at this center in about 2 weeks and I am very excited! All thanks to an employee named Nathaniel! My friend and I had some difficulties due to my groupon and reservation, but Nathaniel made everything we wanted, happen. Without Nathaniel, we would've had more complications, so shout out to him for going out of his way for us! read more

Had a groupon for sportations (who then makes the appointment for DC Skydiving). As the other reviews have stated, DC skydiving no longer takes the groupons. However, the office staff was extremely nice and tried to be as helpful as possible to smooth things over. I jumped with Kurt, and he was great! Loads of fun. My friend jumped with Patrick, and she really liked him as well. The only reason I give 4 stars is because I tried to jump last summer and unfortunately the weather did not cooperate. But, when I was there last year the staff wasn't as friendly and was pretty rude at times. HOWEVER, this time, everyone seemed super friendly and nice. So, hopefully they got rid of the few rude employees. Kurt = awesome Patrick = wonderful Kevin (getting in his piloting hours) was super nice as well! read more

My husband and I went for our first jump today. Chris was my jump Instructor and he was great. Checked in with me a few times on the flight up to make are I was good and went through the safety checks out loud. talked to me during the jump and did a great job filming! My students will love it on Tuesday! The facilities are a little off if you are expecting fancy. It's not like Deliverance but some may feel that way. There are picnic tables in the shade if you have family/friends watching. They are right there to watch you land and take off. The money is spent on equipment and training it seems. The trainers all seem to love their jobs and did a lot of joking in the plane to help put some at ease. If it seems disorganized to you, you aren't used to beig around people that jump out of planes for a living ;). They are more laid back than the norm. And yes the bathroom is a little sketchy but my three year old used it iust fine. Know that you will have an amazing jump and will want to come back for more! The training session may seem short for some but how many times do you need to be told what to do? They also reiterate and ask you in the air before you jump. And while falling they can remind you if need be. The views are amazing. I wasn't looking for DC views (probably on a really clear day you can see) but you see mountains and farm land, the quarry, and just true beauty as you float down! And for those who think they can't do it because they don't like roller coasters, this feels nothing like that! There's no forward momentum that suddenly drops. Gravity and your momentum are in the same direction so there really isn't any funny stomach feeling. Thank you for an amazing first experience. We will be back for more! read more

I have mixed feelings about my skydiving experience. There is no question that the instructors know what they are doing. Both my instructor and my friend's instructor have been doing this full time for years- not just a side hobby. The process is smooth and efficient you check-in, harness up, do a quick training and wait for your turn. However, there was a a lot of sarcasm and bad jokes. I heard one about why blind people don't sky dive at least five times. I was on the 4th plane of my group so i wanted to go over everything again with my instructor before going up. I asked questions and the instructor basically gave me bs responses. Me "when do i put my goggles on again?" Instructor "i'll make sure you put them on." Then we got on the plane and i realized that i was the first to jump and my nerves skyrocketed. The jokes continued on the plane and I said that I really didn't want to be messed with and they continued the jokes even saying "we've had a lot of friends who have died" and then I realized why am i putting my life in this jerk's hands? What has he done to show me that i should trust him and then i freaked out and started crying. Finally, my instructor started talking me through the process, reassuring me, explaining what was happening etc. If that's what he would have done from the beginning i probably wouldn't have freaked out! The jump went great and I really enjoyed jump. After i cried my instructor was everything i could have hoped for and i really just wish it didn't take crying to that kind of professionalism. read more

The manager at this business actually said he welcomes negative reviews because it, "shows future customers we are serious about our policies." What it shows is that they are VERY okay with poor customer service. Apparently, they are also okay with cursing at customers and being generally rude. I would never recommend this company to anyone concerned with how the employees treat paying customers. I purchased a Living Social deal with DC Skydiving Center back in March and made a reservation for May. On the day of the jump, my friend (who also made the same purchase) and I were in the car on the way to the center when we got an email (not even a phone call) just before the jump saying it was cancelled due to high winds. I appreciate the safety aspect here, but the timing was really poor. We had to turn around and head home. It would have been nice if they had made the call a little earlier. I called and rescheduled for July. This is where the problem started. Two days before the jump, something came up and I had to cancel. The girl I spoke with informed me that because I was calling within 48 hours of the jump, I would have to be charged $50 the next time I called to reschedule. I argued that I was only 45 minutes short of that 48 hours and she wasn't willing to budge. I figured I'd just eat the $50. I called yesterday to reschedule and was told I would now be charged $100, $50/person in the reservation. This is their cancellation policy- this I understand. I thought this was a bit much considering I was only 45 minutes late in cancelling. I was directed to speak to the office manager, Sean. That is who I spoke with today. The conversation started off well, and he was very thorough in making sure that I knew that everything was handled electronically and it was out of his control that I was within the 48 hour cancellation window. I tried to explain that I thought it was slightly absurd that they cancelled on us for the first jump just moments before it, but because I was a few minutes late, I would now be charged $100. The manager began to use curse words and did not seem to comprehend or care that I was disappointed. Furthermore, he said I should have been charged back in July. I told him that since I would not be rescheduling at all now (due to his attitude), I would not be paying that $100. It became clear I was getting nowhere with him, so I ended the call and thanked him for his time. Note that Living Social also called him after I called to complain about the customer service and they, too, came back to me and said he was rude and difficult. Finally, I noticed that right after our call, my credit card they had on file from the booking deposit had been charged. I had clearly ask they hold off on this but Sean of course did not care. I called to ask why he had done this and he said, "Oh well since you should have been charged in July, I took care of it for you so you're all set- would you like to reschedule now?" I told him I would never be booking with them and I was unhappy about the $100 charge. This was a complete waste of time, energy and money. Living Social seemed to agree with me and issued me my money back into my account. As a personal note, the manager seems to think very highly of himself- you know, because he manages a skydiving center. Good work. read more

If you're teetering on the edge of trying skydiving... JUMP! This was one of the most exhilarating experiences of my life. DC Skydiving Center is a great place for beginners because the staff is very thorough with training, answering questions, and putting jumpers at ease. My instructor, Garrett, was fantastic! He greeted me as soon as I arrived and went over everything with me prior to the group training, which gave me an extra boost of confidence. As for the jump, Garrett gets the "Smoothest Landing" Award! Next time I go there, I'm requesting him. They say it's about a 10-minute plane ride up, 45-second free fall, and 6-min. ride down to land. But the entire thing felt like it all happened in 5 minutes. If you're going, make sure the forecast calls for clear skies, otherwise they'll have to reschedule -- I was supposed to go on Friday but ended up going on Saturday for that very reason. Is it expensive? Yes! But it's well worth the experience. My girlfriend bought a voucher as a birthday gift and got me the VIP access (e.g., water bottle, bottled water, T-shirt, and priority status for group jumps). read more

I came here for my birthday and as a first-timer. Everything went well for the instruction, set-up and even the dive. Skydiving itself is AMAZING. I paid for a photo package, so I got my CD and headed home. Only to find I had been given the wrong CD. So I call around 3:30 and reach a customer service rep, who says they'll pass the message along so the center can "get to it whenever they have a chance". Problem one. I paid cash, to leave with photos IN HAND. So if you make a mistake, be prompt in recognizing, apologizing and making a good effort to correct it in a timely fashion. I waited an hour, hadn't received even a call back. I called back again, and Jason told me that they were going to mail out the CD. So I asked when and what are they doing about getting me the photos promptly? Whether it be overnighting the package, emailing the photos, etc. He didn't know and said he couldn't give me a direct contact number to anyone. By 9PM that night I had still received not so much as a phone call acknowledging the error. Saturday was a business day for them as well. And would you guess it, no call that day either. Today is Wednesday. I've now received my CD, but never once did I get a phone call back from management or anyone to say, we hear you, we're sorry and what can we do to promptly correct our error. What a way to blow my first-time diving experience with such irresponsible, nonchalant, abhorrent customer service. I won't ever be going back to that location or company. Don't pay full price. Groupon only and make them check the CD before they hand it to you. Worst customer service experience, to date. read more

My fiancée and I went today and has an absolute blast. No problems registering online or anything before the day. They called and emailed 48 hours before to make sure we were all squared away. Once we were checked in and trained up, the instructors were assigned. I had Ricco and he was absolutely the best. The pictures he took were perfect, and he was chill and hilarious. Strongly recommend this place, and Ricco if he's available! read more

As many of the other reviews have said, customer service isn't the best. Trying to make the reservation is a bit of a pain and I actually got charged four times for the reservation fee (but that should get sorted out soon). We arrived at 12:30 for our 1:00 jump time and did not get to jump until 5:00. I was really willing to let that all go for the experience, but I was made to feel like an idiot which I did not appreciate. When learning the positions, we were told when landing to keep your feet up until coming to a complete stop in order to avoid getting your feet hung up on the ground, etc. Chris was my instructor and, in the air, even told me when we landed to put my feet up and hold them there. However, I was caught off guard when he expected me to run with him while landing, and asked me "what the hell" I was doing. Before leaving, he thanked me for not killing him and congratulated me on doing "ok" on my first jump. While the jump itself was interesting, I would recommend motion sickness pills beforehand if those things bother you. My boyfriend and I both are glad we did it, but the movement and pressure was enough that we both felt drained and had headaches for a while afterward. Also, ladies, be cautious if wearing foldover yoga/athletic pants... when you're getting harnessed up, the employees occasionally mistake the folded over part of your pants for the bottom of your shirt and accidentally pull it down when trying to make sure your shirt is pulled down. Apparently it's happened three times recently so just something to be aware of. I think people could really enjoy their experience here if they are somewhat laid back and have informative and understanding instructors. I'm glad I gave it a try but the feeling of humiliation from my instructor ruined a bit of it for me. read more

The instructors were VERY nice & competent, the jump itself was WONDERFUL, the weather was GREAT, i should have given the place 5*. HOWEVER, the customer service needs MAJOR improvement. Bought gift certificates on a groupon last year that were "good for a year" BUT this location closes 15Nov - 15April. Got the groupons extended in May & booked a date & thought all was ok. On a whim, called the DC Skydiving Center the day before & was informed that they "no longer deal w/ any 3rd party groups" & that the groupons were not valid & that they had no reservations for my jumpers.. Decided to schedule a jump anyways & pay the "internet special price", wh/ was $70 each more than the original price. Was able to schedule the next day! Called the "booking agency" for a credit card deposit of $56 each & was informed to be there @ 1pm for a 1pm jump. Note: the website states to arrive 1/2 hour earlier. Like a previous reviewer, the jumpers got stuck on 66 & called to say they were running late -- they too were told it was fine, get there when they could. When they arrived @ 1:07 -- that is ONLY 7" late!!! -- they were berated by a very unprofessional, RUDE man behind the counter & told that they had "almost been left behind" & that they had "missed the safety lecture" because they were so late. (their instructors did, in fact, give them a safety lecture) You have to pay cash or be assessed another $10 if you use a credit card. The $56 was actually only a $50 credit, as $6 of it was a "booking fee" -- wh/ is fine, but it should have been disclosed. Other jumpers were getting their chutes on, so i wandered over to ask the man behind the counter exactly WHEN they had discontinued their groupon & was told that it was "over there" on a memo posted for me to look at. When i pointed out that there was no date on the memo he barked "sometime in March." He also told me that he had "tried calling each of them (the jumpers) 3 times & that they didn't answer" -- which was probably true as the only contact number the booking agent had asked for was the HOME number, & they were on the road by then. The complete negativity, rudeness, and discourtesy extended by ONE man made this a less than perfect experience. Plus, i had planned on buying each one of them a T-shirt + the DVD, so DC Skydiving lost out over $200 (i think that the instructors must get a cut of the DVD the way they push you to purchase them) My jumpers will probably jump again, but definitely not at DC Skydiving. read more

I didn't mind the redneck feel of the airport, and the jump itself was great. My biggest issue with the whole experience was the instructor's insistence on taking video when I explicitly stated in the beginning that I wouldn't be purchasing one. This was not my first time skydiving, and I don't need a video or pictures of every single time I go. Still, after telling my instructor I didn't want a video, he kept trying to make the entire thing into a media production. This took away from the experience of actually jumping. read more

I had to reschedule my jump from last year because of bad weather. When I called 4 months later the awesome representative Nathaniel B. found my V.I.P. reservations immediately and rescheduled my jump for the date in May I requested. Great customer service and I can't wait to jump! read more

My group of six (6) purchased our tickets via Groupon in Oct 2017. During the 2017 year we tried to schedule jumps twice, both of which were cancelled due to weather (each time we were notified 5am the morning of). We also had to pay a registration fee each time they canceled on us. We scheduled again for June 2018 a month in advanced and a day before the jump they tried to cancel again. This time is was due to lack of coordination on their part. I received and email and phone call from them stating we had to change our jump time. Granted most of my group is from out of town and each time have to buy bus tickets or travel to the jump site. SkyDive DC could not give me a good reason why we had to cancel, nor did they give us priority picking to reschedule given they we had the earliest time slot of the day. So we went from having 7am on Sat to 5pm on Sunday, which would not work because we all had to travel. Amongst a lot of push back on our end, we were confirmed to keep our 7am Saturday spot (cause apparently they worked something out for us) We get there, and there are at least 30 other people there, excluding the staff!! If there was such an issue, how did they work things out for 30 other people?? It was confusing, because it looked like a normal Saturday. Outside of all of that, the experience was great, probably because the tandem jumper partners was through a 3rd party! My partner Randy was great! It was a quick and thrilling experience. At the end we all received photos or videos (not included in jump, costs extra) And that took a while (up to an hour) to receive. I would recommend the experience, but maybe not through this com Update: During my group's first attempt to reschedule our jump due to weather. I was asked for payment info for the booking fee $9x6 people). I have the info and assumed we were charged for rebooking, which I later found out is not the jumpers responsibility. I have come to find out that although we were asked the payment info, we were not charged the re-booking fee read more

I went tandem on a Groupon deal. The jump got delayed because of the weather but it was definitely worth the wait. Knowing what skydiving feels like now, I would've happily paid full price for the experience. My instructor was Chris and he was great. read more