The views were definitely epic, but they came with a couple of big hurdles…read more The first was that when I booked online there wasn't any way to put the ages of kids or expertise level of the people riding. It's fine, but they claim that you don't need any experience. When we showed up, our guide saw us waiting outside of the car and he told us to sign in. After filling the paperwork he came out and said he didn't know that there were kids riding on their own. (I had my 11 and 9 year old riding by themselves). He seems like a very nice guy, but the whole time he was complaining that he already dealt with kids that morning and the slow horses had been used so he didn't have slow horses for us to put the kids on. The second hurdle was that his horse was not listening, I think he might've been a young horse that wasn't as broken-in as his usual horse. He said his horse was hurt, so he couldn't use it and he had to ride a horse that was "nuts." There were horses that were in the back that he had swapped so I don't know why he couldn't switch his horse to different one. He kept having to smack him and pull the reins to try to get him to keep going on the trail because he wasn't listening. This wouldn't have been a huge issue, but he insisted in holding a lead to lead my daughter's horse since she was riding on her own. (he suggested my son go ride with my husband doubled up) His horse kept moving abruptly, and I felt like it was more of a safety issue for my daughter to be near his horse so I asked him to let go of the lead, and have her ride by herself without him pulling the horse. She seemed to do much better without him holding it because, thankfully, her horse (Diamond) was cooperative and chill. The whole time he seemed very frazzled and worried. Although it is understandable for him to want us to have a good experience with the horses and for everyone's safety, I think that him having a different horse and there being better communication when booking a riding session would've made for a much better experience. The whole time we pretty much felt like a nuisance, and I felt sorry for him. He suggested that we get a partial refund because our experience wasn't as great as it should've been since we didn't have the correct horses to have a smooth ride. When I communicated with the owner, they just said thank you for letting them know and they didn't offer any sort of compensation or refund. In future, if we were to do this experience again, it would probably have to be with a different guide, but I don't think that I would come back to this Ranch I would try somewhere else. On a positive note, the views were amazing, the horses that we had were pretty chill and kept trying to eat, but other than that they didn't cause trouble. They had helmets for us if we needed them and the guide was upset, but he was apologetic the whole time. The guide did a great job at posing the horses for our family picture.

My wife and I stayed in one of the cabins here over the weekend. We had a fantastic experience to…read moresay the least. Our host, Jess, was extremely welcoming, helpful, friendly, and made sure our stay was top notch. She provided detailed information, maps, a guide, food recommendations that were spot on, and brought us pizza our first night that was delicious. Our second day, Justin gave us a guided hike through the mountain to a couple private waterfalls. He was very friendly and accommodating of personal limitations for the group. Later on we had a trail ride on horseback with Justin. He made sure to pair each rider with an appropriate horse based on their skill and experience level. The views were absolutely stunning, and the ranch definitely lives up to its name. We enjoyed every second of our stay and did not want to leave. I hope to return sooner rather than later.

First time camping here and we had a nice stay. We were there for a week. We hiked the area and w…read morejoyed the Natural Chimneys themselves.

A really nice campground to stay at. We're mountain bikers and this campground was perfect for us…read moreto get to two different downhill parks - Bryce and Blue Mountain. We actually stayed two extra nights (and lucky for us, there was a cancellation - on 4th of July weekend!) Pros - Huge shaded, campsites available. No problem getting your big rig in there. 2 Clean bath houses with 3 showers and 3 bathroom stalls each. Immaculate grounds Pool Wonderful, friendly staff at the office. They are just so helpful and so pleasant. Ice cream treats and fire wood to purchase in office. Lovely hiking trails. A very cold swimming hole Really cool chimney stacks you can see without having to hike anywhere. Electric and water hook ups, picnic table and bonfire ring located on campsites. Pet and golf cart friendly Decent size playground for the kiddies Cons - Only one complaint. The showers in one of the men's bathrooms were not all working in one of the bath houses. Campsites are grass areas, so if it rains a lot, it will get saturated and mushy. However! The staff will move you to another available spot if that happens! Bonus! In conclusion, this is a very nice, very reasonable place to camp! It was so peaceful and all the campers were so friendly and we made a lot of new pupper friends We absolutely love this campground and will use it whenever we come to downhill up here. Nearest store is about 20-25min away. There is a very small, single pump, gas station/convenience store at the end of the road.

We had a good time. The kids rode the go carts( a little pricy I think it was $11 per ride for…read morekids and it's like a 5 minute ride). The people were nice and the kids had fun. We LOVED mini golf! The ladies were really nice and helpful. It's a good amount of holes to golf and a good experience. We will definitely be golfing again.

Good thing to do with kids on vacation. Not to expensive and its fun. The staff is always super…read morefriendly.

Lisa! Thank you SO much for a seamless and wonderful and homey experience! Our group absolutely had…read morea lovely time unforgettable. It was the first time for one, some their second time. I've never been horse riding at an open stable and this made me feel so alive and one with the horses the way I always wanted! Being able to get hugs, holds, pets, and a ride with the horses was truly life giving and I hope to come back with another group! If we lived closer one of the girls wanted to volunteer--that's just how much we felt great about your stable. Seeing the peacocks made me so happy and meeting a roaming turkey was quite fun. Hope to see y'all again this year. Folks...Go, enjoy!!!

What an unforgettable experience! We booked this horseback ride thinking it would just be a…read morebeautiful ride through nature, but it became one of the most special days of our lives. The horses were gentle, well cared for, and perfectly matched to Us. Our guide, Ella, was absolutely incredible. She made us feel comfortable from the moment we arrived and took excellent care of us throughout the entire experience. Along the trail, we stopped to watch several deer, which was such a peaceful and magical moment. Then came the biggest surprise--we arrived at a beautifully decorated table that had been set up for our engagement. It was absolutely perfect, and everything was arranged so thoughtfully. It couldn't have been a more romantic setting to propose. A huge thank you to Lisa and her Team for helping make our engagement so memorable. Her kindness, attention to detail, and genuine excitement for us made the day even more special. We'll cherish these memories forever and highly recommend this experience to anyone looking for an unforgettable adventure.

I was in town visiting my sister and between us we have five boys. After a week of family time, we…read moredecided they needed something to wear them out before heading home. This place was clean and has many jump options. They had some issue with the computer when we tried to check in, so we had to wait around until someone could fix it. The restrooms weren't clean by comparison to the actual jump area. For a jump park, it was okay. The price was average, and it accomplished the goal of making my boys tired enough that they napped on the car ride home. It's a solid 3 1/2 stars compared to other parks we've been to.

My kids had so much fun and we are going back today for a girls day just make sure that they have…read morethey're socks cause last time we went we saw someone get kicked out cause they didn't have enough money for socks

You will not be disappointed when you book with Shenandoah Mountain Guides!…read more My buddy and I were fortunate to have Andy Nichols (business owner) be our guide for the day and could not have been happier with the experience! Andy WILL BE one of the coolest people you will meet in your lifetime: Incredibly knowledgeable of the science behind the outdoors, has a vast history of the area you will explore/climb, a wonderful motivator/coach, a perfect story-teller, and overall great guy!

Andy, the owner, is truly an expert on the Shenandoahs. Highly knowledgeable, friendly, ready to…read morework with people at all ability levels. He worked with my two sons, ages 12 and 14, to teach them the basics of rockclimbing, and within a few hours, the boys -- and me, too! -- were scaling cliffs of a couple hundred feet. Don't worry, he has all the proper gear, and safety is a priority. I would definitely recommend him and his company, and we hope to book again with him soon. By the way, he is a former Eagle Scout and former Scoutmaster, and he is a Boy Scout Merit Badge Counselor for rockclimbing and probably a few other things.

Terrible experience our host kicked us out of our room even though we were following all rules…read morestated by the immature host. Once we were out she said my dad and elderly grandma were not following the rules even though they did exactly what they were supposed to do. Hence ruining my dads and grandparents first escape room experience . And once we asked for a refund they gave us only part of the refund so we had to go back in to get our money WORST experience I've every had do NOT Go!

Amateur at best. 18 minutes into our escape our host broke in and said we need to "leave her room"…read morebecause my 70 year old mother was solving the puzzle by "brute force." We followed all rules as explained. When I asked for an explanation our host told us that she is "not good at talking" and we needed to wait for her mother to come. After talking to her mother we were given a full refund but this is clearly amateur hour. I never post reviews and I'm not a Karen but we were being charged over 200 dollars for a complete s!&#t show. Avoid this "business"

I've done the trail ride 2x (with Shadow & Dennis) and loved it both times. The staff was polite…read moreprofessional and quick to respond if you needed help. I was nervous the first time (even more when I saw the gigantic -Mr Shadow-I'd be riding,) but they gave me a heads up on all his mannerisms and assured me he was a great boy. It ended up being such an empowering experience I def knew I wanted to do it again this year's trop, and Dennis didn't disappoint:) Def recommend if you're in the area

This message was sent to the owner Linda Hensley Hello Linda my name is Brian Lewis. I brought my…read morewife to Massanutten Resort for her 50th birthday. We stayed for 4 days and overall was a great experience. I would have loved to have included our participation in your establishment as being a positive experience however that is not the case. We booked horse rides for myself my wife and 2 children for January 3rd however upon arrival the time was pushed back and we had to reschedule for today Sunday January 4th. My wife canceled one of her spa arrangements to make time for today's horse ride. When we came today we discovered the reschedule was not put in and I have now been waiting for the manager for over an hour to get my refund. I understand things happen beyond anyone's control however the lack of consideration giving the inconvenience win absence of any resolution accountability or apologies is unprofessional. Unfortunately my review of your establishment will be unfavorable. After waiting for over an hour for the manager I was told the refund would be issued.