Incredibly selection, very cute and unique stuff. Your biggest trouble here will be choosing a…read morefavorite to take home. Customer service was very helpful. Payton helped me find the shoe size I needed. Overall a very good store and you will definitely find something for you.

We were visitors to Provo. Absolutely one of the best selections of the best shoe brands I've seen…read moreanywhere. Super knowledgeable staff (Wayne) gives you info you would never know to even ask about, so you can make the very best choice. He has incredible knowledge on materials, fabric, wear, socks, etc. He even wrote out a "care sheet" so we can get the most durability out of our shoes. Best service I've seen! We bought walking shoes, but man I've never seen such a killer selection of steel toe options anywhere. Amazing store!

the sales are amazing here. Bought a pair of Adidas for $25 then a pair of Adidas rose gold slip…read moreons for $20 and some shoes and socks for the kids.

Horrible staff here no stars at all if it would let me. Went in knew they were closing in 5…read moreminutes but knew exactly what I needed size everything and was turned away. As your staff had already closed up per them. Champs received my business and I even got 2 of what I wanted to give them extra business. Your awful staff were still in the store closing up when I left the mall. No wonder I don't normally shop here! Things happen I don't normally visit stores at closing but fell in some water and just needed to replace my shoes as I was on vacation.

My wife and I always find quality shoes and more when we drop by for one thing or another. It is…read morealways clean and orderly, and well stocked with a wide variety of clothing and other items. We take our time and enjoy the bargains and "finds!"

I went, I found, I purchased!…read more I always stop by a Rack because I am Michael Williams and I am a shoeholic... I like Born, Ecco, Puma, Adidas, Hoka hiking shoes, Tiger, etc... I found some possibilities but opted not to get shoes... this trip. I did find. Very cool and originally priced at a bunch that I got for significantly less and it was such a sunny day, I wanted to get sun glasses for my trip home. I found Ferragamo for 76% off or some crazy markdown. I could not afford full price Ferragamo. Amd got a fancy hard shell Ferragamo sunglass case. The store was laid out differently than the Sandy location so was a weird experience passing the front entrance and not seeing the checkout on the left wall as you enter the store... for those with a compass, near the northeast area of the store. The young lady helping me was cool and helpful.

Warmly greeted by Carson - he gave me a short intro about the store and what they sell/offer. This…read moreis super helpful as it was my first time to venture into this gem! They offer lots of sports jerseys, shirts, jackets, and LOTS of shoes (almost all the name brand sneakers, tennis shoes). Great place to find a treasure!

A little taste of LA in Provo... this shop has catered to rockstars and NBA players, expect higher…read moreprices on items compared to other thrifts in the area. You'll find some expertly curated streetwear in here, props to the folks behind Thrifthood for this.

Aimee is a sweet person but while she knows plenty about shoes she doesn't know how to order shoes…read moreto your house. If you ever go to this store and something doesn't fit you will get no help as it's a dealer discount store meaning they do what they want. We left and called this store to order some boots that liked online that ended up being the wrong size. We were offered the opportunity to return them initially or go to another red wing store. No red wing store had them in stock so we called Orem to ask if we could order the right pair. We were told we would get a call back from Aimee in 30 minutes when she got to work but it ended being 4 days later. To our surprise it was the manager of whom we had never spoken to outside of just seeing him at Orem who called and refused to help. He stated that we knew it was a discount store and that all sales are final. We told him that although they are a discount store, we called in to give Aimee the commission on creating an order for us on a style we viewed online and that they were the wrong size. We told him that we needed to hurry and get a solution to this situation but he refused and started to give us a number for customers care then hung up. We called back and got no answer.Now we are stuck with a pair of boots that don't fit. If you go here and see a guy with a long beard with an attitude. Walk out. This Red Wing franchise doesn't deserve to be associated with such a good boot maker. Update: no thanks to Orem customer care helped and sent the right boots and a return label for the ones that don't fit. To my surprise, the conversation was less than 5 minutes. Orem definitely could've done better, they just chose not to.

Redwing sales rep said I had 6 weeks even if I wore the boot they would help replace the boot if it…read moredid not fit. They do not so spend you money somewhere else. Only wore boots for a total of 10 hours. They will not replace them.

I walked in wearing dusty pants and boots since I spend my work hours walking a construction site…read more I was greeted almost immediately by an employee and after I mentioned I was looking for gym shoes, he showed me his favorite and I fell in love! While trying on my size William (the manager) offered to clean the dust off my boots, re-moisturize the leather and spray it with a weather resistant spray. Immaculate service by these two. They also mentioned a promotion they're having by scratching off a ticket to get a random discount on a pair of shoes. I got 25% off up to 4 pairs of shoes, so I walked away with 2 purchases and a discount of over $50. Great price for what I got! highly recommend these guys! This review was also completely unprompted. It's rare to receive service so great you feel obligated to share, and that's why I'm here

This store has so many good shoes and so many good brands! I have shopped here for a few years now…read more I came in last night and was reminded how great the service is and how large of a selection and variety they have for your favorite brands! I will definitely be coming here more often.

If I didn't know any better, I would say this is a scam. I certainly wouldn't recommend it to…read moreanyone who doesn't live in Utah and is trying to order online. They don't refund your money for online returns. You get "store credit" but you can't actually see on the website what your available credit is. If you decide that you aren't going to get what you need, guess what? Too bad. It's been four months and no one will respond to me. Not through emails. Not through their customer service line.

My son was only in the mission field 3 months before the soles in his shoes cracked. The "manager"…read moretold me he could still wear them because they " weren't cracked all the way through" Left several messages with customer service with no response. After 3 months, the hems in all the pants of his flex suit came apart. Most of the buttons came off the jacket. I called the store and they told me just to take it to get fixed because "it wouldn't cost too much" I spent so much money initially and am so disappointed in the quality and customer service.

I was looking for converse low tops for my son to try on since we were going to order come custom…read moreshoes on their website. I wanted to make sure the sizing was correct and he would like the feel of the shoe since Vans rub against his heal. I looked on the website and they said they carried converse high and low tops. It turned out that they had a few selections of converse, but only low tops that were laces. There 's a wide variety of shoes unfortunately nothing we were looking for.