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DCI Cabinets Direct

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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1 year ago

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Cutting Edge Countertops

Cutting Edge Countertops

2.4
(8 reviews)

If you enjoy having contractors in your house for months on end, jobs being done incorrectly and…read morecompanies not taking any accountability for their poor workmanship, this is the company for you! I am extremely disappointed with my experience with this company. From the beginning, the countertops that were installed did not match, which should never happen on a professional job. When a replacement was finally installed, the workmanship was still unacceptable. The caulking had visible gaps, and shims were left sticking out, making the installation look unfinished and sloppy. Even worse, the replacement countertop was shimmed up by about 1/4 of an inch, which is excessive and completely unprofessional. One section of the countertop was also not level, which is both noticeable and concerning for long-term use. During the installation process, the walls were damaged, and when this was brought to the company's attention, they stated they would not fix the walls. The company made excuse after excuse as to why things were done certain ways. My husband had to miss numerous days of work to meet installers to try to correct the issues. The resolutions offered were laughable. Overall, the quality of work, attention to detail, and customer service were far below expectations. I would not recommend this company to anyone looking for quality craftsmanship or accountability.

I bought a countertop from Lowes and the cutting Edge installed it...they damaged my walls and the…read morecaulking of the backslash looked like a 4yr old did it...I can not get in touch with anyone from Cutting edge, no one will return my calls. I had an estimate of 400.00 to repair damage, I think Cutting Edge needs to step up and take responsibility for their poor workmanship.. am a very dis satisfied customer!..end

DCI Cabinets Direct - kitchenandbath - Updated July 2026

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