Pitiful. I had to go to the emergency room after an accident. Otherwise, I would never have gone…read morethere based on a previous experience that was a nightmare. Both times, I was misdiagnosed. This time, I waited four hours for the radiologist to review the X-rays, and they still completely missed the problem. They can't even get the billing right, and it is impossible to pay online. To pay by phone, it's a 30-minute hold, and the person answering is challenging to understand. Because of this, I make a two-hour trip to Valley View in Glenwood for my health needs. There is never a wait; X-rays are available in minutes, and they are always spot-on. I will risk my life before I ever go back and deal with the incompetence and lack of care. My daughter is a doctor in Denver and did her rotations through Delta Health. She told me she would send a chopper for me before ever having me be admitted to Delta Hospital.

Recently, my dad has become a regular at this hospital. He has been taken there by ambulance once…read moreand by my mom I don't know how many times. I can say with all sincerity that everything at this hospital has been hands-down amazing! The emergency room has been, fantastic once you finally get a room. The nurses are wonderful and the doctors are as well. He has been admitted to this hospital a number of times, and had two operations. The doctors, surgeons, nurses, CNA's, everyone has been outstanding! The personalized care and the attention are just amazing. Having the same nurse for many days in a row or nights in a row is super helpful. Having the consistency of care with the same doctor or surgeon for a week at a time is very comforting and helpful.

Fast & effective, I'm glad they were available. I saw PA Singleton and she was great. Gave me a…read moreprescription I needed, said to call for something else if I'm not feeling better in a few days, and didn't push unnecessary antibiotics that would cause a worse problem for me. It was nice feeling taken care of while away from home and my usual doc.

Trying to speak with someone now that they are on a new system is a joke. It drops you into a call…read moreback number circle.

Visiting black canyon from out of town and was treated quickly, kindly and accurately. Would…read morerecommend for people needing quick care, especially from out of state.

They're usually really nice in here unless the younger Hispanic girl with long hair is here she…read morealways bitter and unhappy!!!! Constantly rolling her eyes, slamming things on the counter. Girl if you really don't like your job girl get a new one !!!! Don't be rude to everyone else !!!!! CityMarket, Dickies, liquor store, and I believe Ace is all hiring and whoever hired her should reevaluate !!!

The woman at the front desk with black hair and glasses has atrocious customer service skills and…read moreis rude. I took my mom in who was vomiting and the lady said she has an outstanding balance of $55 and owes $45 for today so a total of $125 is due before she can be seen. What??? Ok, I'm no math wiz, but those two totals do not equal $125. She said they will refuse seeing her until she pays because they're privately owned. The heartlessness of this all!! Not to mention, she has insurance with a $0 co-pay. I love the medical staff in the back, but front desk needs to work on their people skills.

I was in Colorado for a funeral and needed to get in to see a doctor as I just knew I had strep…read morethroat. I was able to get in quickly, efficiently, and they not only confirmed I had strep but also looked at the stye in my eye.

I have been a patient here for 5 years. I have very good family health history and am personally in…read morevery good health. I am on no other medications. I have been taking hormones to manage menopause for years. I have personal trauma that is related to mammograms. However, I have for years done every test they told me to do. The last doctor I saw there last year Dr Haag was great. She understood that at 50 years old I should have some say in my health care and told me just call in for a phone consult when I needed my prescription renewed. I did that last week and they told me she was no long there and I would be required to come in. I explained I was going to run out of pills and asked to get a week or two (again we are not talking barbiturates or some Controlled substance but birth control) I was told someone would call me back. No call. The day of the appointment I waited an hour to speak to people for 8 minutes (this is very common at the clinic) I was then told even though the last doctor said I didn't need it, they would not renew my prescription for even a few days until I got a mammogram. They take weeks or months to schedule here. They had lost also at least two tests I had had at that office. These people are willing to throw my body into menopause and yank me off hormones because they are arrogant and cannot take the time to treat you as an individual. I practically begged for a prescription to get to the mammogram appointment and She just smiled and kept repeating "standard of care" which means every one is just in a box and individuals don't count. It was as if she enjoyed causing me the harm that is going to come from abruptly from something that has worked so well. And all of this was because of bad information their last doctor gave me. Her answer to that was "she is no longer here". Not even "I am sorry but she gave you bad information. L This woman and the clinic staff are just cruel.

We moved to Ouray in 2018 & could not find a physician to take my husband's Medicare within a 30…read moremile radius except MOUNTAIN MEDICAL. I could have gone to other local clinincs but wanted to go to the same physician as my husband. We see Angela Miller & have had terrific service. She has a wide range of experience & handles most all of our health needs. They helped us get my husband into the only Cardiologist in Montrose. When I broke my arm, they saw me right away & were able to do the x-rays there. After the radiologist The fees are very reasonable compared to big city clinics. My 90 year old dad fell while visiting & the also got him right in. His x-ray showed a crack & they put him in a boot that day. It was so much easier than taking him to a physician in Houston. Since my husband is a retired medical professional, we use his professional expertise in evaluating the service of physicians & clinics. Angela Miller is terrific as are all the people we've met at MOUNTAIN MEDICAL like Jodie & others. I saw a complaint on another review about being sent to Montrose. My friend's husband fell while hiking & instead of a simple x-ray on arm or foot like my dad's & mine, he needed a special x-ray for his back & had to go to Montrose. MOUNTAIN MEDICAL is for regular preventative & emergent care but it is not a trauma center. You have to go to an emergency room at hospital for some care. If the staff at MOUNTAIN MEDICAL thought a child or adult needed more care than they could give, I see nothing wrong with sending the patient to Montrose. I also saw a complaint about prescriptive sleep aids. Since my husband's office had to prescribe Class 2 Narcotics & the addictive Benzodiazapams, they were scrupulously careful about refills. Every refill has to be evaluated by medical necessity; the staff has no choice but to inquire if the reason for the prescription still exists. The DEA & the state have strict regulations about substances considered addictive. I understand that sometimes the insurance of a patient will NOT allow a refill before the 1st day of the next month & providers are forced to go by all regulations which have tightened in the last years. If I thought the professionals at MOUTAIN MEDICAL weren't doing a good job of keeping me in my needed medicines, I would be willing to drive the 60 mile round trip to Montrose to get care instead of griping. The physicians & practice can be sued by patient families & have their licenses pulled if they are not following the latest anti-addictive regulations by Colorado, the DEA & the Federal Government. I know it is a hassle; even those with broken ribs or chronic conditions have to get re-certified for refills of addicted substances. That is not the fault of the dedicated professionals of MOUNTAIN MEDICAL. I am so pleased with the care we've received for our whole family the last 2 years. They care about the patients & the community. We are so blessed to have them in Ouray County. I hope the voters realize this & vote to restore the tiny bit of funding they get from the county to keep the clinic open & keep us from having to drive to Montrose for EVERYTHING instead of just Cardiologists & Pulmonologists.

I had my right hip replaced in the Grand Junction VA hospital. I don't know how to describe it, but…read moreI literally had a perfect experience from entrance to departure and even my post op is going beautiful. My surgeon Douglas B. Huene is an absolute rock star and I would trust my skeleton with no one else. He is the best! Also it was very special in the evening after my surgery that my primary care provider, Dr. Whiteford and her nurse came to check on me and brought gifts like a rob.

These folks got it going on. My father in law was treated in Hospice. It was poetry in motion…read more Everything was handled with professionalism and understanding. I regret not serving, this care will not be found any where else.

I would like to say Thank you to Cerina and David in the ICU. I would also like to say thank you…read moreto Dan in Neuro Trauma. They were so very kind to my mother, and their sincere compassion made a huge difference in her recovery. I would also like to say that Christina, the chaplain, is truly a God Send. Please know that you are all appreciated, and you make the world a better place.

This place is called by locals in the valley "Saint Scary's" and for good reason. Don't go there…read morefor an emergency because you'll feel scared for your life. You'll have a severe ambulatory medical event in the wilderness that requires you to be ambulanced in, then you'll sit in the waiting room in a wheelchair unable to move for four hours, then by the time somebody sees you, all of your symptoms will be gone. Then they will decide that the best treatment for you is to do a drug test to make sure you aren't on drugs. Well, they figured out. I wasn't on drugs and I am not a drug user, but unfortunately they didn't figure out what was wrong with me because they let the symptoms go away. I could probably give you a lot more horror stories. Basically go to community or family health West. I only ended up here because the EMTs believed that I was having a neurological issue and no one else has neurology. Well I'll never know if it was neurological because all I got was a drug test.