I keep returning to Hesser -- collision or the dealership -- from Rockford, IL. Worth the trip,…read moreevery time. Have come here now for decades. With multiple vehicles. Friendly, helpful, informative staff who take great care of your vehicle -- and you. Have always received service/assistance above and beyond expected. Always feel respected and appreciated as a customer. Do not feel taken advantage of. Ever. And have you met the body shop's kitty cat? Or heard her story? Shop mascot. ‍

Wife had a 1 mph fender bender that broke the left rear turn signal. nothing major, but efforts…read morewere made to see if a 3rd party turn signal was available to save some money. It was! Super small project, and yet efforts were made to save some money. Definitely appreciated.

Excellent workmanship, fair prices and professional staff. We've had several dealings with Simmons…read moreauto body and highly recommend this shop.

From the owner: Collision Repair, Insurance Claims. read more

So I got side swiped by a guy that blew a stop sign almost 4 years ago. Brought my truck to Budget…read moreafter getting a couple different estimates. The other places didn't seem to care as much as Budget did. Maybe it was because it was a high dollar repair. It was just a hair over 10,000 to fix. Either way, Budget was the place to go to. They got me into a loaner truck while they worked on my baby. They even re-glued the door ding guards twice after it left their shop. Everything was fantastic. It was a total 5 star experience! Fast forward to March 2018...... I hit a deer. Driving for 20 years and it finally happened. Called Budget before I even heard back from my insurance company. The girl that answered the phone was almost rude. I made an appt to bring my baby back in for an estimate and to glue those darn door guards again. Jamie came out and took pictures for the estimate. I told him that after the impact, my check engine light came on. He didn't seem to care..... He did assure me that he would check, and if it was deemed to be due to the accident, it would get fixed. He did not check the code at all at that time. I then asked if I could get a loaner truck while he fixed it. He told me that they never do that. He seemed more difficult to deal with. This is not the experience I got last time at all. Maybe he was having a bad day. So he went to get the estimate ready. I didn't even get a paper copy of the estimate. I had to find out the number from the insurance company. I called a couple hours after I left to see if it was ready, and the office girl told me very rudely that 2 more people came in after I left and he was busy helping them. That didn't seem to be a very good excuse either. I mean, I was there first. Shouldn't he have been getting my stuff ready instead of helping other people? So 2 days later, I finally get the go-ahead to stop by and pick up a paper copy of the estimate. The office girl basically threw it at me. That was THE LAST STRAW. So I cancelled my appt to get the front end repaired at this shop. But I still needed to get those stupid door guards glued back on. So I tried to set up an appt to do that. I was told that I have to leave work early so I could be here before 3:00. So, here I sit. In their lobby. Waiting while they glue those guards back on. I made sure to be here by 1:30. The last 2 times it took 15 minutes to glue it and be done. This time I have been here sitting for 70 minutes as of now. Jamie has said like 10 words to me, the office girl has walked past me 10 times and hasn't said a word. Also kind of rude. Honestly, I will prolly never return here to have work done. You can feel free to delete this review if you like, but it won't change a thing.

Budget Truck and Auto did a great job on my auto body work! I had some rear end damage from a…read moreparking lot accident and they repaired the back end of my Subaru to look like brand new! They gave me a free loaner car to use for the week and only expected that I return it with a full tank of gas. When I picked up my car I was pleasantly surprised to find that they had cleaned and scrubbed all of the floor carpets. There wasn't any evidence of the dog hair that was once everywhere. They did a great job. I would definitely do business with them again in the future.

They were super nice and helpful at first. But when I got my first guest proposal, they were…read moreattempting to overcharge me by almost $500. Once brought to their attention they fixed, but whole deal just felt shady. There was a lot of hidden fees and was going to pay almost $3000 over sales price even after trade in and a 2,000 dollar rebate. They were very pushy about finalizing deal even prior to having my financing. Once I brought up looking at another dealer at the same car, they refused to share any papers with me. I feel it's because they know they are overcharging me and I could have gotten a better deal.

Took my car in for servicing on a recall. That service was performed. Also asked the dealership…read moreto perform the required maintenance that included the following services as recommended by our Fleet Maintenance vendor: - Electric vehicle - Car & SUV Preventative Maintenance Inspection - Additional Services as required by your Owners Manual - Rotate & Inspect Tires - w/courtesy brake inspection - Check all lighting for proper operation, replace bulbs if necessary - Inspect Wiper Blades replace if needed None of this was done. Plus, the car was supposed to be washed for what it was worth, but that didn't happen. I'm disappointed.

Daniel S. Without question the very best in Madison. What a great operation and Bill is the best…read moreat what he does. I have been serviced by him for years and am very satisfied. 5 stars

A-One was recommended by someone that restores old cars and has been using this service for many…read moreyears. I took my car in to repair damage to the rear quarter and am very satisfied with the results, and the reasonable cost.

I accidentally ran over a stick left by a logger in the middle of the road. an the baby got dinged…read more It made me sick every time I had to get into the truck. I called around to several dentless paint repairs and they all seemed too busy or too expensive to help. Nick did a great job in a timely manner. He was the most economical quote I found in the area and he did a flawless Dent Repair. Highly recommend.

Got a nice door dent with some superficial clear coat scuffing on the driver side passenger door of…read moremy Model Y Tesla. Was referred to Dent Spa by a guy at Tesla for his impeccable work and was not disappointed! Nick was extremely responsive and got the car looked at for an estimate within 48 hours of contact. Estimate was reasonable, and he was able to get me in for repair within 2 weeks based on my schedule. I knew Nick was going to be reliable when I came in for the estimate and he was already forum diving on what it would take to work on a Tesla since this was his first one - based on his work and his efficiency in the repair you wouldn't know it was first time working on a Tesla! Quoted me for 2 hours of work and was done in 1.5. Would highly recommend.

We were on a road trip from Illinois when our van caught fire while driving through Milton. We…read morecalled Jim's and they sent a tow car right away. We let them know we were planing on coming home just a few days later and they made sure our car was fixed and ready to go on time so we weren't stuck in Wisconsin. They really helped make this a less stressful situation. The staff was also very kind. Thank you guys so much for saving us!!!!

On our way up to Northern Wisconsin for a camping trip, my husband and I were stranded at a gas…read morestation in Newville, WI. with our kids because our mini van's alternator went out. We had called at least 5 automotive companies and 3 tow truck places to assist us and they all flat out said "NO". Jim's was the only place in the area that answered our need and not only came within 15 minutes but towed us back to Illinois so we could have the support of our family around us while our car got worked on. It was a Friday at 5pm and the after hours charge was minimal. Their prices are set and affordable. We were charged for the mileage to our location, but they didn't rake us over the coals. Our driver was incredibly helpful, he waited for our family to grab our 4 children and then let us ride in the cab with him. Absolutely 10/10 services. I can't thank them enough!