Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

Dr. Holvik and all his providers are wonderful. Each and everyone of them are patient and listen to…read moremy every concern. The staff is wonderful as well all his MA's and Receptionist. They answer all my questions. The referral dept does their referrals fast and I get in to my other services in a good time. Overall great Doctors office and would recommend it to my family and friends.

Ive been going here for years. Always got good care. Things have changed. My A1C was 1300. I got no…read morecall. That number will put you in the hospital. Life threatining. No call. I found out a few months later at my next appointment. Now thats unprofessional

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Dr Rodarte has been my doctor for over 10 years. He has been prompt with his service and treated me…read moreconscientiously and with respect. He is easy going and offers me options. I would recommend him to anyone. His office has moved to Hall Street.

Seriously, this picture is of his arrest and booking. Wow! He's horrible though he left my sister…read morewith an abscess and blockage in her intestines for a week in the hospital. we called another MD in and she fired him. Look on there are many good docs just not this one.

Dr Tomooka has been my son's pediatrician since birth for the past 10 years. He is always easy to…read moretalk to and available. He was patient with us even when we were new parents . He is very knowledgeable and likes building a relationship with his clients. Always a professional and easy to book an appointment with. I highly recommend and trust him.

Dr Tomooka is an experienced and very friendly physician. I choose Lance based on my experience…read moreworking with him several years ago. My wife and I feel comfortable with Dr Tomooka caring for our new daughter. The check in was very fast, we only waited in the waiting room for 10 minutes before we were called back to a room. The check up was very fast and scheduling our next appt was also very fast. Im glad to call Dr Tomooka my daughters physician. Steve out

I had some health concerns that I was worried about & they were able to see me the same day. Kind,…read morelistened to all my concerns without feeling rushed. I felt heard, they gave me some good advice, and I feel relieved. I will sleep better tonight!

Erin is amazing. She has been so caring and compassionate with my mom. She takes the time to listen…read moreand never seems in a hurry.

had a very frustrating and disappointing experience with a front desk employee named Marsha…read more She entered my daughter's date of birth incorrectly, which caused issues at her doctor's appointment and wasted our time. I want to be clear -- I provided the correct information, and the member ID was accurate and already in their system. My daughter even showed it in person. When I called to have the mistake corrected, instead of helping, Marsha was rude, argumentative, and passive-aggressive. She insisted that I gave the wrong member ID, which was not true, and continued to argue with me rather than resolving the issue professionally. Her tone was inappropriate, and others could hear the interaction, which is unacceptable in a medical setting. Mistakes can happen, but the way this was handled was completely unprofessional. Patients should not be blamed for staff errors or treated with disrespect when trying to fix an issue. I hope management addresses this, because this experience was not okay.

If I can give ZERO STARS I would. This practice is rude, demanding, inconsiderate, and they do not…read morelisten to their patients or even listen to their voicemails! If they hate their job so much they should find a new one. Never in my life have I dealt with such a rude office staff.

A choice of negative stars would be appropriate for this horrible person. This is not a a health…read morecare professional by any stretch. When, on my second visit, she learned I'd been in a serious vehicular accident, she made inappropriate jokes. On my prior visit, when I said I had not had a pap smear in years since I'd had a complete hysterectomy more than twenty years earlier, she said "you might have cancer anyway" flippantly, and then laughed. I took my husband with me the second visit to witness her horrible behavior. I hope no one else has to be talked down to the way she talked at me.

Terrible bedside manner. The way she spoke to my wife and son was completely unprofessional…read more Patronizing and insulting. Do not recommend

I'm back again, and I'm a different person. I cannot believe how, Dr. Aaron Cagle at Pacific Spine…read more& Pain Center, changed my life completely. I'm not joking. This isn't what I call a fairytale post, I can finally go back to school! I can finally be what I've always been wanted to be. No debilitating head pain, my vertigo has almost all left, my body pain is way under control and I'm laughing and smiling again. Year 2021 has already showed me that covid will not stop us from moving on and upward, and keep going forward. Thank you so much Dr. Aaron Cagle, I am always improving with you and everyone notices. Thank you again. A quote by Winston Churchill - "Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen." So please please listen to your doctors, especially great ones. You will win the fight against pain. I promise you that.

I have heard amazing things about this doctor and called to inquire to make an appointment…read more However, he is not currently taking new patients, which is understandable. Whomever their receptionist was who answered my call was extremely dismissive and rude on the phone. She cut me off with every question I had asked and made me seem like a burden with calling the place she WORKS AT. I am glad to hear the doctor is amazing, but the office staff needs to be reconsidered. I am shocked at the way I was spoken to.

Nurse practitioners are amazing, staff is horrible and is a reflection of the management. It's a…read moreshame.

Highly recommend you look elsewhere for care: bedside manners are poor, phlebotomist is unskilled,…read moreand referral lab work billing is a disaster: two lab work referrals and two lab works billed incorrectly. Getting the issue fixed is a multi-week game of phone tag where little action is taken.

I recommend this business and would gladly give it more than five stars if possible. From the…read moremoment I walked in, I was greeted by friendly and welcoming staff. The entire environment is incredibly well-maintained and professional . I highly recommend Dr Nasr , Finding a doctor who is both highly skilled and deeply caring is rare, but Dr. Nasr is exactly that. Dr has wonderful bedside manners , takes the time to explain things clearly, and is always willing to help. I have seen his compassionate heart and gratitude firsthand.! Excellent service--the staff was proactive and accommodating as well as welcoming they went above and beyond to take care of everything.

This doctor is a quack and denies patients with severe arthritis, double sciatica, and degenerative…read moreback diseases. Doesn't even see you in person. Been to 3 orthopedic surgeons , two say recommend surgery, and the last said my back is so bad that he would never do surgery, because I would never be out of pain. Epidural shots (5-6) no longer help with the sciatica. Denying to even see a senior citizen with multiple back, neck, and shoulder pain is not even worthy of being called a doctor. Big thumbs down to this quack.