The best salon. My hair always look gorgeous when I leave. It's healthy because I do regular trims and trust Dominique with my color. JOJO has magic hands when it comes to cut and styling. The sweetest staff. They are always learning and up on the latest trends. Vibes are good . read more

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My experience today was horrible I was honestly very disappointed. I've been to the salon twice before and never had any issues. Both my daughter and I have been there for haircuts and blowouts, which is why I felt comfortable coming back. Today, I scheduled a consultation for 9:00 AM. Everything was handled during the consultation, but the stylist I initially spoke with didn't have availability, so I was booked with the only stylist who was available, Eleanor, which I was completely fine with. Unfortunately, when I arrived, Eleanor didn't seem to know what I was looking to have done. She repeatedly spoke to the stylists next to her asking them what she should do. At one point, she moved me across the room and continued going back and forth to the other stylist for advice. She then told me she couldn't achieve what I wanted. I completely understood and told her that was fine, but explained that I needed my hair done for tomorrow and asked what options we had. Her response repeatedly was, "I don't know." On top of that, Eleanor kept telling me that she didn't have time to do my hair today and that I should come back another day. If I had been told that from the beginning, I would have simply gone somewhere else when I left the salon the first time. I came back because I was under the impression that I had an appointment and that we were going to figure out a solution for my hair. Being told repeatedly after I was already there that she didn't have time was extremely frustrating, especially since I needed my hair done for tomorrow. I then spoke with the manager, and unfortunately that interaction was just as disappointing. She was being very rude, constantly cutting me off and speaking over me rather than actually trying to understand what I was explaining. which is probably why the stylists act the way they do. She repeatedly said that she already knew the situation from the stylist and didn't seem interested in hearing my side of what happened. I have never experienced this type of customer service at a salon before, especially after being a returning customer. I understand that sometimes a stylist may not be able to achieve a specific look, and I was completely willing to work with that and find another option. What was upsetting was the lack of communication, professionalism, and willingness to help find a solution. read more

As some of you know ive been very ill and out of work lately. Depressed. Etc. My good friend told me to get my hair done to cheer me up. I found Stephanie online. OMG. The salon was gorgeous. Everyone there was gorgeous. I felt like a princess. Got water/coffee/tea right away. They explained every single step of what was happening and went to work. It was a wonderful experience and i hope to continue going there when i get back on my feet. Highly recommend this place and Stephanie 100% read more

De La Mer Salon and Spa - Looking hot lol - Hair Salons Near Me - Bellmore, New York

This hair salon is so bad and doesn't do what you ask for. I showed multiple pictures and the stylist did something completely different than what I asked for. I said multiple times what I didn't want and she proceeded to cut exactly what I didn't ask for. They do not know how to do anywhere close to alternative haircuts. read more

had a disappointing first experience at this salon, mainly due to how I was treated upon arrival. I was running a few minutes late and immediately apologized when I walked in, as I fully understand that time is important in this industry. However, the receptionist, Jaden (red curly haired girl), was noticeably rude in both tone and demeanor. There were dismissive facial expressions and an overall unwelcoming attitude that made me feel uncomfortable right away. As a new customer, first impressions matter, and this interaction was not a good one. I respect professionalism and understand policies around timing, but there's a way to communicate that respectfully. Unfortunately, this experience did not reflect that and I felt too uncomfortable to stay. read more

The most obnoxious salon I've ever been to. The front desk acts like the sales girls in pretty women. YOU WORK IN A HAIR SALON! Not nice, not cool, never going back. Everyone I know stopping going there, time and time again I looked the other way, humbled myself, took deep breaths but this was my last straw with this salon. read more

Can't say enough about DLM. The staff and the experience of the stylists is amazing. They use the highest quality products which is so important for the well being of your hair. They also have an adorable shop within the salon where you can find anything you need from jewelry to bags to skin care. It's just a great experience. There is nothing negative I would say about DLM because it is also a friendly atmosphere where they actually make you feel like family. I wouldn't dream of going anywhere else. read more

De La Mer Salon and Spa - My wedding trial hair style. It looked amazing. It was the perfect addition to my wedding day. - Hair Salons Near Me - Bellmore, New York

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I really wanted to like this place.. I scheduled a haircut and glaze. Haircut is amazing and the assistants/employees are so sweet. When I arrived, I was told I was only booked for the haircut and not the glaze and would have to come back later in which I did(no problem, was very accommodating).. I asked the colorist to kindly avoid any red tints/hues as I just finished getting it out of my hair after 2 years and only use cool tones.. I then ask her to darken my front pieces with the glaze (4 pieces at most), and she charged me an entire separate glaze bowl for my 4 front pieces and another glaze bowl for the rest of my hair ($55 each). I'm not sure why she couldn't use the same glaze. My hair has nothing but red in it and it's a red tint all over again.. I'm not sure if she rushed or didn't care.. I was really excited to try this place. I trusted this salon over my usual colorist and I really wish I stuck with my usual colorist I ended up spending $60+ than I expected. Sadly, won't return here. Otherwise, I brought a friend with me for a haircut which she loves and the place is beautiful. Thank you! read more

Rude management Went for low lights and after the work I could not see the in my hair. My hair look the same. They did refuse return in the money and the woman who's manager was rude and nasty. Very snobbish I do not recommend this place read more

I felt compelled to come on here and leave a review. Before making my appt I was skeptical due to the high amount of negative reviews. However, I decided to go for it and I'm so glad I did. I will start off by saying this is a very nice salon. When I got there I walked up to the front desk and they offered to take my coat, I received a tour of the salon and a cup of coffee while I waited for my colorist. Dominique came over and I showed her some inspo pictures and she walked me through the whole process of what she was going to do. She is extremely knowledgeable and made me feel comfortable. She applied my highlights quickly with the help of her associate. The associate I can't remember her name was the sweetest. She was on point with the timing and when to wash out my hair. Brianna cut and blew out my hair. Overall it was a great experience I loved my hair. And yes it can get pricey. They do offer you their products .. just simply decline if you don't want it .. not a big deal. The ONLY comment I will make is at the end they offered me 3 envelopes to give a tip .. the colorist.. associate and the person who did the cut and blow. That was different for me because I'm used to going somewhere where one person does everything. It's hard tipping 3 ppl especially when you want to give them what they deserve. But I understand the logistics behind it. Each person that works with you is trained and specializes in that area of work. Which is what I feel a lot of ppl leaving reviews don't understand. Also. I want to add that everyone was super polite and professional. read more

De La Mer Salon and Spa - Hair Salons Near Me - Bellmore, New York

Staff personalities, expecting the colorist u booked with only to have an assistant complete the job, no to mention stylist guilting u into purchase products, try $400 later! read more

This place is beautiful super clean, trendy, busy, and has good energy. I came in recently and had an appointment with Yvonne. She was super friendly,very professional and knowledgeable. The reason why I didn't rate higher was for the following reasons: When I made the appointment you actually have to tell them how much you want to spend so they can match you to the appropriate stylist. The price varies by stylist so long story short I ended up paying almost double what I expected and has indicated to the person on the phone. Wish there was more transparency with this instead of sticker shock at the end. Yes at consult she discussed pricing for coloring but it was not all inclusive and not where I told the receptionist I wanted to be in cost. Too late at that point to walk away without leaving stylist high and dry or being embarrassed. Another thing was that the color ended up way lighter than I wanted even with the additional glaze that I paid for it's still the exact color I had in my washed out highlights months back. Not what I wanted. I tell all stylists that my color takes fast so I think it was over processed despite telling her this. Also the highlights look old bc she decided to start the highlights way down in my head instead of high up where I wanted. I showed photos of what I liked but I did tell her I wanted them high up bc I didn't want them to look grown out. She insisted the photos I showed her had them lower on the head and although I explained I wanted them high up she did it really low. Like half way down so now only a few weeks out they look months old and washed out color. I understand the photos I showed her varied but the highlights should have never been started soooo low. The photos were to show her overall color and styles that I liked. The products used also dried out my hair horribly so now I have to deal with dry damaged hair at the ends. Hair cut was not included in my over $350 price tag without tip. Lastly I got a great blow out by someone else there and it made up for being unhappy with the color at that moment. Blow out with curls lasted 3 days which I appreciate with very straight fine hair I have never had it last that long. I was there for over 3 hours, tried to explain the best I could what I wanted and ended up spending over $400 and didn't even get what I wanted. I will be going somewhere else to fix this and cut my hair and will pay much less with good products and cut and blow. Overall I will not return although you can tell the stylists are skilled and know a lot they need to listen more to their customers needs starting from the phone call to make an appointment in my opinion. read more

Went to get my hair coloured and a blowout and wash. spent $150 die was left on my neck. ruined my Anniversary weekend called to let them know they offered me $25 toward the next service. NO THANK YOU Bad customer service especially when I told the colourist to make sure there is no Dye on my neck or anywhere. Not Cool. Lisa S read more

Klaudia tore up my feet giving me a pedicure. I have multiple cuts on my toes and feet. She was too rough. Will never get a pedicure here again. read more

I had a great experience at this salon! i am very picky with salons bc i feel like they usually don't do what i ask them to do. At de la mer, the professionals are very kind, they make sure to listen to your requests, and execute them perfectly. They are up front about prices before they start doing anything so there's no surprises at the end. I went to brianna F. for a haircut and caitlyn for color! they are amazing professionals and i recommend them to everyone i know. on top of that, this salon was very clean and beautiful!!! I am so excited i found a great salon close to home read more

I wasn't overly joyed with their work & their prices are outrageous. The staff is very friendly & the salon was done tastefully. I might come back with my granddaughter again. read more

My colorist is Yvonne and I adore her! She always gets the exact color and tone of the hair I want. I'm so happy that I've finally found a colorist I can trust and have a great relationship with. I found you guys a couple of years ago through a friend and I think I've found my forever salon read more

De La Mer Salon and Spa - Honey wheat highlights done by Yvonne - Hair Salons Near Me - Bellmore, New York

Classic Bait and Switch tactics. Big Egos getting in the way of human decency at this salon. My 18 year old daughter left in hysterics. After having to jump through hoops by sending pictures of her hair and what she was looking for was asked for over an additional $100 when sitting in the chair. When my daughter expressed she wasn't financially prepared due to the information she was given when booking the appointment, she was then intimidated and belittled. By a group of grown women! Disgusting. I guess this is why the take $100 "deposit" for an appointment. So you are backed into a corner. I'll give 1 star for the one decent employee we came across. Kim. Btw Ester should get a grip. I know you feel superior because you own, in your mind, the Holy Grail of salons, but maybe you should look in the mirror at the person you are inside. Not so pretty huh? Having a young girl leaving in hysterics is really something you and your ridiculous colorist Dominique should be proud of! Maybe one day you'll meet karma and one of your children will be lucky enough to be belittled and intimidated by someone as shallow as the two of you! read more

I've spent so much money in this salon. They preschedule my appointments every 5 weeks which is so unnecessary. My color always looks good but I recently got a haircut that literally was uneven and crooked. My hair is ruined. It's going to take a year to grow out. Honestly not worth the money read more

Beautiful place. Horrible energy. The receptionists are a bunch of pushy mean girls and the owner walks around like a tyrant. I have watched her yell at her employees in the middle of the salon. The stylists are all stuck up and they treat you like a number just trying to push services on you to rack up your bill. The service is not relaxing at all. It's like a factory in there. Multiple people work on you at the same time so they can rush you out of there and my stylist always seems extremely stressed and has gotten nasty with her assistant right in front of me. I will not be returning here. read more

If this salon could get 0 stars it would. Terrible customer service. Made me sit in the waiting area for 20 minutes (only one other customer was present in the whole salon) and then when I asked what's going on, couldn't locate stylist Amanda. Apparently Amanda wasn't with a client nor was she in the salon where she should have been. So I leave, upset I didn't get my hair done for my anniversary the next day. I call back to discuss the situation with the manager just to be hung up on by the same receptionist. Don't go there if you value your time and energy. Upon receiving the owners reply to my initial review: As an owner of a salon a) you refuse to take any responsibility for what really happened b) nor do you bother to even discuss my side of what transpired with me. Your receptionist lied through her teeth about what happened. I was never told upon checking in that it would be " a few minutes", I sat there for 20 minutes without anyone saying a word to me and the salon was empty.. if Amanda was with a client then how come the receptionist couldn't even locate her as I had come and asked what's going on. No one at any point approached me with an update or anything at all. This is another reason why I am giving your salon zero stars - in addition to your terrible customer service you clearly don't want to be a fair judge of the situation... terrible service all around!!! read more

Haircut was ok but from the second you walk in you start getting sales pitches for products. They also try to upsell the product while doing your hair even if you let them know that you already have them. As you leave again very pushy about making next appointment and in salon purchases. read more

This place is unprofessional and rude. I was placed on my a waiting list for my hair stylist, to my excitement I was called. I called back after receiving the message and they had already rebooked the appointment, didn't even give me time to respond. Not that first time they have been nasty, they have hung up on me, rolled their eyes and hair seemed to think that they're better than everyone. Definitely made me feel very insecure about myself, I can almost equate it to going to the dentist and getting yelled at for not flossing. They will not get my money, they will not get my recommendation and I will go to a place that respects its customer. read more

Came here to get an oxygen facial and dermaplaning. Alyvia was my esthetician, and she did an amazing job. Did everything I asked for and I've never felt more relaxed. She was comforting and always let me know what she was going to do next. Asked if I had any allergies and was very mindful. Since then my skin has been extremely soft and smooth and I would definitely go see her again! She was great! The place itself is nice & clean. The table where you check in and check out could definitely be more client/customer service friendly... But, overall good experience. read more

NEVER AGAIN!!!! Where should I begin?!!!! This place is more like a factory than a salon. Upon walking in, I was ignored by 4 staff members who were all staring at the computer together and waited about 5-10 minutes before I was even acknowledged. The girl I spoke to was rude and unprofessional. She acted as if I was bothering her. When I finally was brought to the sink I was manipulated into getting a hair treatment that I insisted I didn't need..multiple times. I usually like to just relax during my hair washing, but instead listened to the stylist rant about the benefits of the unnecessary treatment. During my service I was harassed even further by an esthetician in scrubs who was insisting I needed her to help my skin... um rude. I just wanted to relax and get my haircut. She basically said my skin was dull and dry which is a joke because I had gotten a facial a few days before and had been really happy with my post facial glow all week. MARKETING SCHEME!!! When she finally shut up about my skin she asked if I wanted a paraffin treatment for my hands. They will do anything to suck money out of your wallet here!!!!! This place is not worth the time or money. There was nothing spa like about the experience. I was treated like a number, not a person. And felt like I was a telemarketing convention. Would rather cut my own hair and deal with the consequences than return here. NO THANKS! read more

Canceled my appointment after a stylist DESTROYED two of my friends hair. Please cancel your appointments here!!!1

I asked to keep the length as much as possible, long layers, face framing bangs and a U shape in the back. My stylist was nice and told me about her 8 years of experience for cutting curly hair and how much she loves to do it and then proceeds to make a joke "the hardest part about cutting curly hair is knowing when to stop". When she was cutting my hair she would stretch the curls and cut down instead of cutting with the curl like if my hair were straight which really thinned out my hair. When it was time to style she did not put enough product in my hair. Then it came to diffusing, there was no diffuser in the whole store. Then she grabbed a sock diffuser you can find on Amazon for $10 and started to go crazy and it frizzed up so bad and told me "I'm going to stop because your hair is getting frizzy". I had to go home to style and it was so short... half my length is gone and I regret coming here. If getting a bad hair cut was on my bucket list then Lindsey would have checked that off my list. read more

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Since my last review, I have moved to South Carolina. Every time I come to visit my family in New York, I get my hair cut here. They never disappoint. Lindsey, who helped me last time with the color job, has moved up to cutting hair and is always so friendly and ready to help. I expressed what I wanted to do with my hair (lots of split ends but wanted to keep as much length as possible to eventually donate :) ) and she gave me a consultation and advice on how to achieve that. I also wanted to get a fishtail braid after my cut. I was supposed to get braided by someone else, who had gotten preoccupied, so instead of having me wait, Lindsey helped out and braided my hair herself. She did a wonderful job. Thanks, Lindsey! read more

My happy place. The best in Long Island, owner believes in educating the staff and keeping up with the current trends in self care , from hair to makeup , facials and nails. When I get my hair colored and use a special treatment, I get compliments and I am always asked where I go. If you want the best style blowout only go there. Worth every penny. read more

Came here for a blowout for my friend who just started a training with them. All I can say is wow!! They really do a wonderful job here and you can tell they do a great job with the training program they offer. I have very fine hair that will never hold curls from a blowout. Well that all changed at this salon. They ask you all about your hair to make sure they are using the right products. From the shampoo to the blow out everything was perfect. They do a great job with my blow out I was so happy! If this wasn't completely out of my way I would love to try coloring with them. But maybe I'll just make the trip! read more

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Amazing! De La Mer, thank you! You did an awesome job with hair/make-up for myself and my bridal party! Jojo, Isabella, Tara, & Jackie - you girls are awesome! Thank you for waking up SUPER early and making us all look stunning! Kim is amazing to work with and made the process very easy on the scheduling/admin side of things and these ladies have incredible talent! The salon is very accommodating especially since they traveled to us! I couldn't have felt more gorgeous that day!! read more

De La Mer Salon and Spa - makeup by Isabella photo by Year and a Day Photography - Hair Salons Near Me - Bellmore, New York

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I was there and they ruin my hair, my hair was already blonde but I want it more blonde and less ashy. They end up leaving my hair orange and I called 3 days later bc I want to see maybe it settle down and change color with the products they advise me to use. To make story short I called and they were rude to me they said it was a lie they are so rude. The gl that did my hair her name is domenic she is very rude and have someone new help her and at the end she left me with her I couldn't believe it. Anyways I told them I want to go back and fix it and they said no we will charge you more. We can only do clarifying and if it doesn't work u need to paid more. I couldn't believe it. I said is not fair I juat want some of my money back and that girl that is a manager said don't ever come back and hung up. I called q times and they hung on me. I couldn't believe it. I called my credit card and they lie and I didn't get no refund I paid 500 plus Products n this is what I got. Never again .. don't go there. They are so mean they think their shit don't dtink. No humble at all. I went to hair salons in nyc n they do celebrities n I never was treat it this way.. I m so upset. They were rude no professional. I have a few business n I couldn't believe their customer service his bad it is.. I will tell my cousin he is a lawyer this is not staying like this., I want my refund back they ruin my hair.. DONT GO THERE I nine a lot of girls that left n quit bc they are mean to the workers. You can tell when u go there too. I feel bad.. they better change their attitude bc one day that business will close Down for their service n customer setvic read more

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I am very pleased with Jacqueline my hairdresser . She is extremely knowledgeable, professional, Very very accommodating. My experience with her has been nothing but great read more

horrible place to deal with!! canceled my daughter's prom appointment because they took down wrong email address!! And couldn't care less!! Looking at other reviews I'm happy they canceled!! read more

I have been coming to this salon for over a year because of a specific stylist here. This stylist is incredible and is the only person I trust with my hair. She no longer works at the salon and honestly, I am so thankful. I dreaded coming to the salon because of how rude the staff is. The girls at the front desk appear to be bothered by having to help clients walking in and always seem to be judging people. Luckily this stylist now works freelance and I do not have to see those extremely rude employees anymore!! I know they have lost a lot customers because of said stylist leaving. I was offered 50% off my next cut if I stayed with the salon, but declined their offer. read more

Hi,I learned about De La Mer by delivering an UberEats order to the salon and I became a customer. I've been a steady customer for a little over a year now. At first, I was very pleased with the service. The hairdresser suggested how to grow out the short layers to eventually have my hair grow into a new style. I hung in there for five reshapes. By the sixth visit, I showed the hairdresser a recent headshot of myself and told her that I really liked my hair length and style in the picture. She is the person who got my hair to the length and style that I really do like. Instead of being appreciative of the compliment and gaining a happy customer, she insisted I listen to her and let her do what she wanted to continue to do. I let her do her thing but not as happy with the result compared to the time before. I feel people have bad days and I attempted to make another appointment. I appreciate the skill of the hairdresser but this time I was going to tell her that I want her to cut my hair to my liking. I called to make an appointment and the appointment setter told me that someone else would have to blow out my hair. Well, I'm a 30- minute customer paying $65.00 (wash, cut, and blow) and I give a $12.00 tip. She had no openings for two weeks but she was trying to squeeze me in. I happen to feel if a hairdresser does not have time to service a customer, they should not try to squeeze a person in. The store will still charge me the same money and I would still tip the hairdresser but now I have to tip another person in addition to the $77.00 I would spend receiving the service. Customer service, now out the window. Anyway, I gave a local mom and pop shop a try and the hairdresser did an amazing job. She followed the cut guide and gave me exactly what I wanted. No-frills kind of place but very clean and skilled hairdressers. Your hair salon is beautiful, clean, and the extra amenities are a treat but when customer service drops, it's not appealing anymore. The Kerastase shampoo, rinse-out, and leave-in are amazing products. Thanks for suggesting them. read more

I did my hair cut last week Friday August 14th with Julianne she usually super sweet.. the two times were good cuts too.. This time I waited it 20 minutes. I felt Rush but she was having a bad day. I think bc the manager Kim and people that work there are just rude. And I notice a lot of employee end up leaving, because they have bad attitude and no personality. Bad management. Even when I called some of the girls that answer the phone are rude. And is all about customer services. I m a realtor and I own a company as an adviser,, . And that's not the way you talk to someone on the phone. Or treat someone in person. They even try to charge me for something I didn't even know. And I asked one of the girls n she said idk u Owed money.. talk to the manager.. and she respond to me really angry too.. .. Never again. Thank gosh I found someone else. I was going to bring my friends and family. Not anymore. I felt not welcome at all... don't go there's they rude most of them, they act like their s*** don't stink Need to be more humble and friendly. So fake.. I hate people like that. If anything just go to Julianne she is really sweet and cuts hair really nice too.. she even told me she was having a bad day and apologies.. that hair salon needs to work on customer service. very poor.. read more

I have been a client of Jackie's for a few years now & cannot recommend her enough! She really takes her time to understand what I want & always has great suggestions for my style & products. I completely trust her whether I'm getting a haircut or changing up my color - it always comes out better than I could imagine! The salon itself is beautiful & has a very upscale NYC vibe. In all my years going here the appointments always run on time. Everyone makes you feel completely comfortable & goes out of their way to make your experience feel special whether it's your first time or you're a regular client. read more

I have been going to this salon for about a year now. This is not your average mom-and-pop place like many others are; this is a top tier salon where you get the service you pay for. I think they do a fantastic job and the services are high quality, and they offer so many different things ranging from eyelashes to mani/pedis to extensions. Literally anything you need to get done you can get at this place. The salon itself is massive and beautifully decorated, and it feels very luxurious. I can also tell that they have extensive systems and processes put in place to ensure the client experience is consistent each time. In other words, they have their sh*t together. Each stylist and staff member seems to be highly trained. I feel extremely safe and comfortable going there in a covid world, as they take all of the necessary precautions. However, they lose a star for me because of their pushy product sales. I totally understand that they partner with Kerastase and have to try to make the sale to do well, but it has made me uncomfortable every time. My first haircut there ended up being a $300 bill and I was too embarrassed at that point to put the products back. After each appointment they literally hand the products to the cashier. I have even told the stylists upfront that I don't want or need more products, and they will continue to try to push them on you. At some point it just seems ingenuine and it puts a bit of a damper on my otherwise good experience. Despite that, I do love this place and I continue to go there because of how great it is. If you're looking for a salon that will help you look and feel amazing, and you can be prepared so as not to spend your life savings on Kerastase products, then this is the place for you. read more

I called De La Mer Salon to make an appt. and I was on hold for 17 minutes. I hung up and called back, and again was put on hold for 19 minutes before I hung up. This is unacceptable customer service. read more