I have been a patient of Amy Waldman NP for about 4 years. Amy is Caring and thorough in her exams…read more I recommend her to all my friends and family. Wait time is short and easy to get in when you are not feeling well. I've never had a problem with her staff except at times lack of knowledge but they are office staff and not drs. I would not believe the reviews with 1 star and only one reviews they seem to be from someone with a grudge.

IF I CAN GIVE NEGATIVE TEN STARS I WOULD!!!!! PLEASE READ…read more This was one of the most nerve-racking appointments I've ever had. From the moment I arrived, the front desk person and manager, Sandy was hostile. Overall the appointment was demeaning, and genuinely disturbing, especially for a place claiming to provide mental health support. I arrived for my 10:30 appointment for medication management, something my therapist strongly recommended. I expected compassion and professionalism. Instead, I was met with a level of disrespect and incompetence that left me completely shaken. From the moment I walked in, the receptionist Sandy acted like my presence annoyed her. She offered no direction, no welcome, and no basic courtesy. When I told her I needed to fill out the intake forms in-office, she behaved irritated and dismissive. I filled out their digital packet not once, not twice, but three separate times, each time fully completing it -- only for the system to invalidate everything. When I brought it to the desk, Sandy gave me attitude every single time. She refused my multiple requests for a paper version until I basically had to beg, and even then she handed it over with a smirk, making it clear she thought helping me was some kind of burden. After I returned the forms, she asked for my ID. When she finished scanning it, she threw my license across the counter, letting it bounce off the papers. That was the moment I told her she clearly had an attitude problem. When I asked how to file a complaint, she smirked and said she was the manager. I asked to speak to Amy Waldman, the provider I was scheduled to see. Sandy told me Amy "only sees patients," implying that because I dared to hold them accountable, I suddenly wasn't one. She went behind the counter and loudly talked about me -- unprofessional, inappropriate, and embarrassing -- and when Amy came out, she didn't ask if I was okay, didn't de-escalate, didn't show any professionalism. She opened with, "What's the problem here?" Sandy kept interrupting, talking over Amy and over me, until Amy finally told her to stop. Then Amy -- instead of addressing the behavior, apologizing, or showing any concern -- simply asked, "Do you want the appointment or not?" Absolutely no accountability from either of them. None. This nightmare lasted over an hour and fifteen minutes, all while I was there seeking help for my mental health. When I asked how I could file a formal complaint, Amy told me, "This is my business, you can take your business elsewhere." And that told me everything I needed to know. After leaving, still shocked, I looked up their reviews on Zocdoc, Google, and Yelp -- and sure enough, there are multiple negative reviews saying the exact same things I experienced. Seeing those reviews confirmed that what I experienced wasn't a one-off -- it's a pattern. I will be filing complaints with the Better Business Bureau and the Board of Medicine. No patient should ever be treated the way I was treated, especially when seeking mental health care. Avoid this office at all costs. The behavior here is unacceptable, toxic, and harmful.

Amy is wonderful and gives you a thorough check up everytime I've gone. Office staff is very…read morefriendly and professional. I highly recommend coming here as a primary care doctor!

Fantastic. Amy Waldman, NP was wonderful. She took the time to listen to my concerns, explain…read moreeverything and genuinely wanted to figure out a way to help me. Very knowledge and explained everything. I highly recommend her office if you are looking for a GP.

10/10 all around. amazing front desk service, amazing nurses & doctors. Have never felt more safe,…read moresupported & informed in a doctors office.

I requested a refill for my medication on Monday (today is Friday) to which I was told by the front…read moredesk via text message that my provider will not refill without seeing me (which they have done many times in the past). After going back and forth with them, they told me that since I need the medication for Friday (today) I can see the provider Thursday or Friday and it's not an issue (me, already knowing this will be an issue). I attempted to schedule an appointment to which there was 1 15 minute window available on a Thursday night. I waited 45 minutes, paid a $20 copay for an office visit, for a 5 minute phone call telehealth visit. To when the provider said "please do not wait until the last minute to request a refill, even if there is no appointment I will refill it for you." So this leaves me to today, Friday morning, no medication because it needs a prior authorization that your office has still not completed after being told 2x that they have. Nobody is on the same page. This is unacceptable because I did everything correctly on my part knowing how this process works and yet your staff made more work for everybody involved, AND left me with no medication.

Dr Eric Last "place" A so called medical professional who prioritizes a copay over his moral…read moreresponsibilities and license to practice medicine. Your care is substandard at best and you have obviously lost site of any professional standards. Your flippant and arrogant attitude shows you're past your expiration and should consider feeding pigeons at the park. At least they won't talk back and call you uncaring,incompetent and a money chaser.

I am a new patient and had to wait a few months for an appointment but it was the same at my…read moreprevious PCP. My husband is a patient and is always able to get an appointment quickly when he's sick. Dr Last was extremely thorough during my appointment. It was nice to not feel like I'm being rushed out of there. The other staff was kind and helpful. Overall good experience, I will continue with this practice.

This was the most unprofessional doctor's office I have ever dealt with! The doctor never cared to…read moreask me any questions about myself...just prescribed medication. They are extremely unethical. Worst place ever.

All these bad reviews and they say think the patient and her mother are a problem? The purpose of…read morereviews is to take it into consideration and investigate . As the professional that you claim to be you should know there are two sides to every story. So you may defend your office but at the end of the day it's the customers coming back that keep you in business. And if you have a problem with the patient's mother, then you address the patient's mother and not the patient. Treating her with humiliation by belittling her is a disgrace. shame on you and your practice. I will be reporting you. And by the way, do you even know what the details of the conversation were that took place between my daughter and your staff? Of course not as you were not present!! but here's the thing I was!! Your job is to be sympathetic and empathetic and if you cannot handle calls Do not go the way you want them to go then you have no right to be in this field. Caring just about the dollar bill is not acceptable.

Horrible. Impossible to reach anyone.. they don't even have a voicemail or email…read more If you need a simple birth control refill it will take 25 minutes on hold, leave a message with a secretary, and then another few days to get in touch with someone who will actually send it. Not to mention my delivery experience was traumatic due to a membrane sweep gone wrong, causing a placenta abruption. and she could not be reached.

I'll add this for a friend. She did not know of dr frenkel, but I question how she has a license…read moreafter what I heard. Short tempered staff and a long wait, only for tattoos she has to.... Well she was railroaded and insulted, uncared for, and thankfully I found the reviews, she was able to run as fast as she could to someone who is actually a doctor, not just a skin sack with a diploma. I will not share her full story as I do not want this hurting her, although I am posting with blessing. The positive reviews on here, at least the early ones, are either sheer luck or a ratings mill. It is also possible they wore a MAGA hat, because from what I was told (and I trust this person with my life and my children's ) they was a sure fire way to get good treatment. My politics and way of life do not matter, nor do my friends. AS A DOCTOR she took an oath, one which I hazard she does not believe or fulfill. Take from this what you will, I am a father of 4 and having been there at every birth, pregnancy, and day of their lives, I believe know enough to both trust her and my intuition... my advice as just another dad is avoid her at all costs

Leon and team are great at what they do. Always on time. "Bedside manner" is beyond reproach-…read morehence how comfortable you feel when he is administering. Now that they launched IV infusion therapy, we will be for sure seeing even more of them. Highly recommend.

We hired Beauty & Revive for a 50th birthday and we couldn't be happier with the service and…read moreinformation the staff provided for my family and I. Nurse Dawn was readily available to answer all of our questions involving the covid virus and tests. Because of her, our family was able to avoid a potential exposure while still being able to celebrate a milestone occasion. Thanks again!!

The PA was great the wait time was awful and they failed for 3 hours to call in my prescriptions…read morewhich I very much needed. They were not aware that rite-aid had closed even after I instructed them to call Walgreens in Bellmore!! The pharmacist from Walgreens is calling them now!!

The entire staff moves so slow!!! From the front desk to the medical staff. I wish there was…read moresomeplace better

I've been going to mena for the last decade! I'm in the esthetic field myself and refer all my…read moreclients to her for their injectable needs. I just had sculptra done and am obsessed with the results! I literally look 10 yrs younger!!! She is a perfectionist and is so talented! I

Gabriella is the BOMB.... She is hands down the best there is! The entire spa is beautiful, clean…read moreand inviting.