Friendly and prompt service. Price unvelievable Affordable!…read more I highly recommend TLC Auto Glass for your vehicle!

I was drawn here due to the overwhelming amount of good reviews on google and the proximity to my…read morehome, but I had a very unpleasant experience with this establishment. This is long worth the read. I called the business at 7 am on Friday 7/5/24 to replace my front passenger window that was broken the night before. I provided my year make and model, and was told the glass was in stock and I could come in at 7:30 for installation for a total price of $350. I arrived and handed my keys over and they took my car to the garage. I waited outside and talked on the phone the entire time. At 10 am the owner asked that I come inside and said there was an issue. He stated that the glass did not fit my car. I asked how that was possible and he said even though I told him I had a 2021 Mercedes, he ordered the glass for a 2020 because that's all that was in stock. He said it should fit seeing that it's the same car. When I advised him that the body style of the car changed in 2021, he switched his story and said the glass will only fit if ordered from Mercedes and that no after market glass would work. I asked if this only applied to the front glass, as I had just had my back glass replaced 2 months prior. His response was that no this is something new that Mercedes is doing. He stated that he could get the glass from Mercedes the next day but my price had now doubled. I just had a glass replaced 2 months prior and knew this information was false, and the owner was not trying to accept accountability for ordering a 2020 glass for a 2021 vehicle, thinking it would fit. I asked for a moment to step out and make a few calls. I called the glass shop that I previously visited and they had my glass in stock, and mentioned nothing of a new Mercedes policy. When I returned inside there was other guests that he was assisting. I took a seat on the sofa and waited . When he finished with his other customers I asked if my keys were already in the car. He said yes, but why? I stated that I found someone else who has my glass in stock today, as I can't wait until tomorrow. He rudely responds, "Well I hope you know you owe me $75". When I asked what the $75 was for he said to vacuum the glass up and labor for trying to install the glass. I offered to pay $25 for the vacuum because I should pay for labor when you knowingly ordered the incorrect year model glass, you could have damaged my window. He began to yell at me and stated he would be keeping my car keys until I paid. Why am I paying for your mistake? I explained the situation and that if he had told me on the phone he did not have a 2021 glass I would not have came, but he instead attempted to make a 2020 work. He seemed to not have a good response to that and instead yelled. "Call the cops and have her arrested" to his employees and the other guests. Arrested for what? I was calm the entire time and trying to negotiate. He said I would be arrested for being loud and disrespectful which I had not been. I immediately knew this was not about $75 but about me fact checking the lies you told and you being embarrassed that you were caught lying. He repeatedly yelled call the cops and no one budged. Why can't you call them? Need someone else to do your dirty work so it seems like you're not the only one complaining. When I stepped outside to call the cops myself, his employees handed me my keys and said " I pulled your car around, get out of here" Even your employees knew you were wrong and having an ego trip. You treated me poorly for no reason, disrespected me for no reason, and wanted to have me sent to jail because of your fragile ego. You wasted hours of my time and then got mad when you could not get over on me. I give your employees a 5 star review. They are respectable and did the right thing at the end of the day. But the owner should be ashamed and embarrassed of his behavior. And if the owner wants to dispute this, release the footage with audio. Another glass shop installed my 2021 glass the same day and it fit, aftermarket.

Hi, my name is Steven and I came to CarTronix because my suspension still felt off after spending…read moreover $2,000 at other shops with no real fix--I was beyond frustrated. Not only did they finally solve the issue and make my car drive the way a Lexus should, but they also did an oil change, resurfaced my rotors without me even asking, and fixed my tire pressure monitor for a really great price. The difference was night and day. Their owner, Carlos, is amazing--he truly cares about his customers and takes pride in delivering quality work. What looks like just a wheel and tire shop is actually a hidden gem.

I got more than I asked for. I wanted to get the dings buffed out of the wheels (yes, cool nice…read morewheels have to babied) for my husband and the work is amazing. Thanks to Carlos and the whole gang at Cartronix.

Alex assisted with my purchase and make everything a breeze. he was very professional and…read morecommunicated effectively. this was the most smoothest process ever. thank you for everything Alex!

Sold me a car with the check engine light hidden and some other issues not mentioned. They then…read moresaid that they would repair it free of charge but in reality never repaired it and I had to pay a mechanic to get it fixed. Not an honest dealership.

Thank you Frank. I…read morestopped in to get an estimate. I was there every bit of 5 minutes. Fast and efficient. They keep their shop clean and orderly. Very impressive for a body shop. Thanks again Frank. My recommendations will start showing

great service, friendly, and accommodating. they helped me get what I needed and did it in a…read morereasonable time!

If you're looking for a reputable place to protect your vehicle, Vivë has everything you're looking…read morefor. Thao and Grae are experts in their field and will spend an ample amount of time with you and your vehicle to ensure you're receiving the right protection for your individual needs. Modesta is the oldest and most reputable ceramic coating company in the industry. A representative from Modesta's headquarters in Japan has to certify their installers to ensure the longevity of the coating. Vivë is the only certified Modesta installer in Houston. They are also expert PPF installers that use SunTek PPF made in Virginia which is a superior product to XPEL that is made in China. In an oversaturated ceramic coating industry you will save yourself a lot of time by going straight to Vivë and ensuring you have a top tier experience that will protect your automotive investment.

I had my 2025 Tacoma ceramic coated by Vivë-Houston and they did an excellent job. I'm very pleased…read morewith the customer service and how beautiful my truck looks.

Was in and out to purchase my first bike (Honda grom ) customer service was a 10/10 , couldn't…read morehad picked a better shop & sales rep !

I wanted to thank my friend Chuck and Rob, they were both a huge help with my first purchase of a…read moremotorcycle. I had absolutely no knowledge of motorcycles and they helped me above and beyond. Rob is a stand up guy and he upholds the integrity of Stubbs. Originally I was skeptical and didn't want to deal with dealerships along with the atypical sales person. Now I found a dealership that puts those thoughts to rest. Thank you Rob and Stubbs.

I drive by here all the time and took my car in and dropped it off to have the resonator delete it…read moreand add the Flowmasters on making my car louder. The guy tried to talk me out of it and sell me a different kit he'd have to order not the ones I've seen I liked the sound and went with what I asked for. I picked her up and I was in love with it from one crank. It sounds like that car should and when you get on the gas it yells at the other cats but it's not overly load inside the car. Wish I could post a vid to show the finished sound. Also the cats funny

The customer service was pretty straight forward, got a resonator delete for a good price, waited…read more~30min, and was personally happy with the result.

Great honest people. The owner makes sure he is giving you quality. Bought a Porsche from this…read moreplace and was one of the best I had

This was literally the best car buying experience I've ever had. Everyone was so pleasant and…read moreaccommodating! The vehicle looked even better when I got to the dealership! They all make you feel like you are apart of their family (that's how well they take care of you). The vehicle was on point! My note was on point! The previous car lot I went to, I asked them for a carfax on the potential vehicle that I was interested in.. That place won't give me one. When I asked Jac for one at Carz R Us, he didn't hesitate to pull it up and not only show me, but print it out for me! They had me in and out in no time! You won't regret letting them put you in your next vehicle! Jac & Mitch are AWESOME!