Care may have been okay. Office staff are more worried about getting paid than customer service…read more Never returned call for follow up appointment but probably better off. So surprised of rude attitude of billing woman and male office manager. Heard this from other former patients. Never experienced having to get a letter from my insurance company in order for her to see me for an emergency situation.

Dr. Marcelin is an outstanding ophthalmologist. Very knowledgeable, caring, and thorough during…read moreevery visit. They take the time to explain everything clearly and make patients feel comfortable and confident in their care. Highly recommend for anyone looking for excellent eye care and surgery.

The waiting room was full, despite the early hour. Patients were greeted warmly and registered…read moreefficiently. As usual, I saw several staff members in addition to Dr Keyhani. I had follow-up scans done and Dr Keyhani reviewed the upcoming procedure in detail. All my questions were answered and I feel very optimistic about my upcoming surgery. So far, my experience with this well-run office has been excellent.

The process is careful caring and on point. There is attention to detail making sure you as the…read morepatient are on board with the process. The experience is very professional The workmanship by the Doctor and the staff leave you feeling everything has been covered and done properly. I have had one procedure done there and will be making an appointment to schedule my next procedure I go in feeling very comfortable with the process which makes a huge difference

True story: Dr. Lonky saved me from the Corporate Computer Screens of Death. Maybe some of you are…read morefamiliar with this: you're a consultant and are constantly hunched like a gargoyle over your laptop screen for hours on end. Because there are no second monitors at your client site, you have 4 Excel windows open, all of which have numbers and text in Arial size 8 font. Let's not get into the Powerpoints, where as much infinitesimal text as possible is jammed onto a single slide. The Computer Screens of Death eventually caused me eye strain and migraines that were intolerable. Enter Dr. Lonky. After an extremely thorough eye exam, which included both distance and reading exams, tests for cataracts, etc. he was very honest in his assessment of my condition. The magnification for the glasses that I need are the type that can be purchased from any Duane Reade (aka those cheap glasses that are glorified magnifying glasses), but he would be willing to write me a prescription and have me start on the frame-selection process. Naturally, the fashionista in me opted for selecting designer frames. If I'm slowly going blind, I need to do it in style, right? Dr. Lonky has an adequate selection of designer frames and often runs sales on certain brands. Unfortunately, he does not have Chanel, but he does have Gucci, Fendi, and Michael Kors, amongst others. Two weeks later, my glasses were ready to be picked up. After a quick fitting and test of the glasses, I was on my way to becoming the best-accessorized consultant. Saturday appointments are difficult to come by, so if you know you need an eye exam, book at least 2 months in advance.

If I could give zero stars I would Michelle was Not knowledgeable and her response to my questions…read morewere very vague save your time save your money go somewhere else was a customer for 20+ years but under the new name change I feel as they started selling products that weren't as high of quality as cortlandt eye care was selling. For comparison I will show how scratched my 8 month old 619$ glasses are compared to my 4+ year old glasses that were sold from cortlandt eye care and NOT my eye doctor.

Had VERY NEGATIVE experience with the My Eye Dr office in Peekskill//Crompond. I have been patient…read moreof Dr Lonky well over 25 years. Office purchased by Mr Eye Dr. I am 74 years old and glasses I purchased there a few months ago lost small screw holding lens in place on Friday. Tried to get someone to tighten screw. Takes One minute. They refused to see me for two additional days. Outrageous! I could not use glasses at least three days. Incredible example of what happens when local professionals sell to large corporations. No human contact or sensitivity. They lost our entire family and hope more.

Dr. Marcelin is an outstanding ophthalmologist. Very knowledgeable, caring, and thorough during…read moreevery visit. They take the time to explain everything clearly and make patients feel comfortable and confident in their care. Highly recommend for anyone looking for excellent eye care and surgery.

Dr Marcelin and her staff are amazing... especially Lexi! . She is very focused, thorough, a wealth…read moreof knowledge and an incredible doctor. When you go for your appointment, it's like a family gathering rather than just a visit to the doctors office. It's probably the only doctor visit I look forward to!

I brought my 93 year old mother there this morning to Dr. Pham at 8:15am for an 8:30am 2 hr…read moreappointment which was the only time slot before she left for vacation in Friday. We waited till 9am in an office and no one came in to tell us if the dr was running late. Nothing. My mother had am emergency and we had to leave. I was livid that they do not know how to treat an elderly woman who has severe glaucoma. We were there once before and they did tests and they wanted to do additional, unnecessary tests as well as they wanted to charge her additional amount of money when she has 2 insurances. I would never recommend this dr to anyone. They are very inconsiderate of her time to limit her to all these tests that are unnecessary she she went through them the last time, disrespectful, no compassion for my mother's time, high costs, unnecessary procedures, and poor communication.

The staff is great. My appointment went well and Dr. Pham took the time to go over all of my…read morequestions and discuss the procedures needed. I will be scheduling my surgery with Dr Pham. One of the staff told me he graduated from college and is going on to med school. I didn't have any indication that the two staff members had any problem with equipment etc. I will be recommending Dr. Pham to a friend of mine.

I've been to this guy three times and every time I told John, Polao's assistant, DO NOT GIVE ME…read moreANYMORE TESTS THAN MY INSURANCE WILL PAY FOR. On the third time they gave me more tests than I wanted and probably needed and didn't tell me that they were doing them. Then got the bill which I intentionally did not pay so what did they do? They turned it over for collection and I will never pay it. They probably got some money from the collection agency but not as much and if you're out there, medical debt doesn't affect your credit profile nearly as much as other debt and I doubt that it'll ever get reported because it's not much money and I'll just use my Credit Karma app to report it. I have half a mind to makes some complaints to the people that oversee him. And to boot, in my opinion his bedside manner stinks, I feel like I'm being examined by a corpse.

I ( and my entire family) have been seeing Dr. Polao for decades. He's always been consistently…read morevery patient, thorough and explains things well. I highly recommend him.

This is an amazing place to receive current, state of the art eye care. The doctors are caring and…read moreon the cutting edge of medicine. I have never been to a better optometrist place!

Tom Ford blue light blocking glass looked like a great pair of glasses. The demo had these light…read moreblue lenses designed to help you see at night. $850. What I got were frames that didn't fit and lenses that were not blue at all. They said the frames you try on are the ones you get and the lenses are changed out for the ones with the prescription lens and they do have "the best anti-reflective coating." But these don't fit. The ones I tried on first fit and were comfortable. Well maybe they tightened them up when they put the lenses in. To be fair they offered to replace them with another pair. At that point steam must have been coming out of my ears. I felt like a clown with kids glasses on they gave me a headache. She actually said if you hold them up just right you can see some blue. They look great on you. Again I wasn't buying it. They did refund me. It still didn't feel right. After this ordeal I went up to LensCrafters and did the exam again. I was so glad I did. They have up to date machines, it was completely different, like night and day. Three additional high tech machines aided in there diagnoses. When I compare prescriptions there completely different. Not even close, is that malpractice or incompetence. High tech vs old antiquated. Karen at Homer Rich refused to return my older frames until I met with the doctor to sign papers for them to terminate the customer patient relationship. That's fine like Karen said to me with all the things going on in the world I shouldn't get upset over this. But it did. It upset me a lot, so I went somewhere else and they were great. Thank you Karen for your 20 years service sorry it had to end this way.