So happy I came here! I have some boots where the insole was wearing way thin. Super-friendly employee listened to my issue, and gave me a couple of different options I should consider. He even let me try them on to see which felt best, which was so helpful! I wound up opting for something more expensive, because it provided much better cushion for my feet. Next time I need to get a new insole, I know where I will be shopping! 10/10 would insole again. read more

Dean's Shoe Repair - Love these boots - they are now more comfortable than ever! - Shoe Repair Near Me - Concord, California

This is the second time I've come here and they've done a beautiful job once again! They so beautifully cared for the many belts I brought, either putting in a new belt hole in or cutting the belt to fit! It was well worth the money as it would've been more expensive to buy all new belts! I will always bring my repairs here. read more

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Dean's Shoe Repair was exactly what I needed. I had a new pair of oxfords that had started to split after barely any wear, so I brought them in hoping they could be saved. They were able to repair them quickly, and by the time I finished next door at the salon, my shoes were ready. The repair looked great, the process was easy, and honestly I can't believe I waited so long to come here. I'll definitely be back. read more

I decided to give this shoe repair store a try and it did not disappoint! The sole of my Coach snow boots came apart, I needed help to glue it back. They did a wonderful job! I had dropped off the shoes last Saturday and it was ready for pickup by Wed, but I couldn't make it back to the store till Saturday again. When I walked in, they were able to find my shoes fairly quickly. It was $35 to repair my shoes, reasonable price. This place also repairs jackets, belts, and purses. If I ever need to get something else repaired, I wouldn't mind coming back to this place. Keep up the great work Dean's Shoe Repair!!! read more

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I went in with my 'fiercest' black stiletto boots (lol) for a heel repair and re-sole. It all went well, but with one con: PROS - Strip mall location, easy to find, plenty of free parking - Store is neat & tidy, good selection of shoe/foot products and accessories like belts & purses for sale (for the quality a tad overpriced in my opinion) - Lady at the front desk was quiet, polite - My boots were done in 3 days, as promised, which was great - Price was $45 for both services I requested (Not sure if that's good or bad, I have no basis for comparison/never shopped around, but I feel it's fair) CONS - The only con was that there was quite a bit of glue all around where the re-soling was done and they were trying to give them to me that way. I immediately gave them back and asked them to clean it, but they instead put black polish over it. That was just sloppy... I'll likely go back to repair an accessory in the future... banking on the fact that this was a one-off. I'll update this review if/when I do! read more

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Dean's Shoe Repair - I do not recommend them for luxury bag repairs I had a Gucci small leather bag with a shoulder strap that was too long, so I wanted to have it professionally shortened. After researching highly rated places for luxury bag repairs, I came across Dean's Shoe Repair. At first, I was surprised because they mainly repair shoes, but after reading several positive reviews, I decided to give them a chance. When I brought my bag in, I was told the repair would be almost invisible and that I wouldn't notice where the strap had been shortened. Unfortunately, that was not my experience. They never measured the exact length I wanted removed. Instead, they simply marked the strap with a piece of tape and proceeded with the repair. The final result was extremely disappointing. The workmanship was poor, and my beautiful Gucci bag was left looking damaged rather than professionally repaired. Based on my experience, I cannot recommend Dean's Shoe Repair for luxury handbags. If you only need basic shoe services, such as shoe shining, they may be fine. However, I would strongly advise taking high-end designer bags to a specialist with proven experience in luxury leather repairs. read more

Dean's Shoe Repair - Shoe Repair Near Me - Concord, California

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We highly recommend Dean's! We have brought many many shoes to this shop over the years and consistently receive quality work, at a fair price, with surprisingly quick turn around. And they stand by their work! They have repaired many of my husband's expensive dress shoes giving them new life. Couldn't be happier with their service. read more

Great work in a reasonable time frame, even done ahead of schedule. Repair is holding well and unnoticeable during daily wear.

Amazing service here! Highly recommend this place! I had them convert a non interchangeable soles and heels to removable slide soles and heels for my classic bowling shoes. read more

Dean's Shoe Repair - Dexter SST 1 Bowling Shoes - Shoe Repair Near Me - Concord, California

Quick quality work on my shoes. Heel needed to be glued back on, and was done expeditiously. V reasonable.

They shortened my belt from the tip instead of the buckle end. As a result, the holes now run all the way to the end of the belt, which looks awkward and poorly finished. read more

Excellent service and workmanship. Have had one purse repaired here two years ago and more recently some non-slip soles put on my new sandals. The turnaround time was less than a week. read more

Very friendly service. They ended up doing additional work without charging me a dime. I am very pleased by the service.

I brought my wedding shoes in for a quick fix the day before we left for the wedding. They were able to complete my request by the next morning. The work was good quality and it was very affordable. read more

They left gaps in my shoes and didn't repair my boots properly. I'm worried water will get in. I paid fifty dollars, and when I asked them to make sure there were no holes, they said they could add more glue but it would seep everywhere. It was such a half-done job, would not recommend, there shouldn't be gaps. Trash work read more

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Claudio and Sara are very friendly. Claudio did a great job! He's truly talented and honest. I'm glad that I found this place. I highly recommend it! read more

I waited a while to post this. I'm a collector of vintage shoes. I brought one pair of sketcher sandals from the 90s to be repaired and a pair of doc marten sandals also from the 90s to be repaired. As you may know doc sandals are infamous for the inner sole of the shoe deteriorating and crumbling out. I brought them to be replaced. Let me be clear these did fit properly before taking them. Both pairs of shoes were returned to me with glue wisps all over the leather which was quite frustrating. However I have worn the sketchers sandals and they have held up so i'm satisfied with that minus the mess of glue that was on them. However the doc sandals. They are way too tight now as the base was not properly fitted. There was a TON of glue all over the leather that I have peeled off but some still remains. The shoe also looks extremely messed up on the inside. You can see that the base of the leather foot pad is glued much higher than it should be hence causing them to be too tight now. Super disappointed as these shoes are one of kind. I was so excited when he said he could fix them and this is not what I anticipated receiving in return. Also on the left shoe the leather base is not even fully attached to the sole inside and is lifting. I'm trying to see if I can salvage these since I love them by gently stretching the leather top portion for a better fit. Over all I am very disappointed. I'm hoping that if I take them else where they may be able to correct these mistakes but super disappointed since he seemed confident when he assured me he could fix them. read more

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Been patronizing Dean's for years, and whether it's to stretch a pair of shoes, repair or replace the soles and this go round getting my black UGGS back to brand new. This is the go to place! Customer service is great along with the quality of the job, they do it right! read more

I had 5 pairs of red bottoms resolved with the protective rubber and 2 designer belts resized smaller. I was very happy with the outcome and will be returning for other items. The turn around times were reasonable. read more

Dean's Chop Shop Buyer Beware Called and ask for a quote to have my boots resoled Was told forty five dollars... A Pair Which is not unheard of cause I get it done At home for fifty when I drop off two or more. Then when I arrived with three pairs of boots, I asked if he could put healed soles on my boots instead of the traditional wedge sole he then told me it would be sixty with the new sole and sewed on at the toe. No just Glued. Which I agreed to and dropped off the 3 pairs. What I picked up was horrendous. He just crudely Glued heels on my old boots, over my old sole. I mean, look at the pictures, give me a break. I could have done a better job in my garage with no experience. Them to top it off they're crooked. Couldn't even make it through a day of work. Should change the business name to dean's chop shop. read more

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Dean made an exception job in adjusting my LV strap. It looked like it didnt even get touched. I highly recommend this place.

Wished I'd taken before pictures. My born boots that I loved and wore very often were becoming dilapidated. I was going to chuck them and buy a new pair for $150 bucks. Then I thought I would try to get them rehabbed, and all I can say is try this business! They seriously look brand new!!! Definitely highly recommend! So many wins... economically and environmentally responsible. Also like supporting local small businesses. Trust me when I say they were garbage can worthy before!! I'm very happy read more

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Finally, I found a place the could repair my purse latch. Third place I tried. Wahoo!

I have been going here for years. Honest, hard working, fair prices. Always enjoy supporting small businesses. read more

Claudio did a phenomenal job replacing the worn out heals on my Frye boots. Price what much cheaper & faster than others. Well worth the added drive. Charged me almost half than the others. Great quality, service and affordable prices. Highly recommended !! Thank you for a great job at an affordable price !! read more

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I've been coming here for years. The owners are super nice and wonderful to deal with. I recently have been going through and discarding uncomfortable shoes and boots. They helped me combine two pairs of boots into one - one was great to look at but killed your feet. The other was comfortable and boring. Now thanks to Deans, I have the best of both. Great store! read more

Friendly and fast service! I had a stain removal and water proofing situation, both resolved to my satisfaction. I especially appreciated their honest assessment of the stain--that it might not be fixable. Fast service, good communication. read more

So good with my shoes!! Excellent quality and work. Will come back!! Thank you!!! They took care of my special red shoes with great care!

Great service and I am happy they were able to polish the scapes off of my boots. Now, I can wear my riding boots this winter.

I am sooo happy with the recent heel replacement on a pair of boots I've had for over a decade. They were purchased in Beverly Hills while I was in college and although they actually weren't all that expensive, they are super comfortable, very unique and I absolutely loved them for year. Until... the heel fell off one of them! Sad as the sound was with every other step I took, I continued to wear them. Until... the other heel fell off, and the ultimately ended up in my closet, being passed over time and time again due to the sound of the hollow heels. Hollow, like the hole in my heart for having lost such a great pair of boots. Fortunately, I have lived across from Oak Grove Plaza for the last 11 years, and Dean's shoe repair is a small store mixed in with many other great businesses. I actually went in about a year ago to look for specialty leather cleaner for a custom car seat, and that's when the boots crossed my mind. So, a few weeks ago I dropped them off, received a ticket with a number and was told they'd call me in about a week. I didn't even ask for a price, since the shoes were irreplaceable anyhow. As promised, I received the call telling me they were ready just under a week later. I picked them up two weeks after that (life gets crazy busy sometimes, right?!) and there they were: completely repaired with brand new heels that feel, fit, and sound like brand new shoes! Best of all, it was $25.00. Yes, twenty-five-dollars. So I threw a couple of necklace/earring jewelry sets on the counter since they were priced half-off, and I was out of there in under $50, feeling like a million bucks for having found this gem of a store! read more

Dean's Shoe Repair - New heels on my boots!! and I picked up some jewelry when I picked up the awesome, repaired shoes - Shoe Repair Near Me - Concord, California

Dean's shoe repair stands by their work. They do excellent work and if for some reason, something goes wrong before a reasonable time. They will gladly correct the problem. They are reasonably priced and always friendly. read more

I think that Dean & his wife worked on my boots they gave me new soles. I bought a used pair of brown cowboy boots from Labels Consignment Store for my motorcycle training class . S.F. Honda Motorcycle job involved training with my brown , leather boot's. Deans Shoe Repair simply worked well for me. Thanks so much for everything! Dean's Shoes has good will to look on people by their willingness by using tools that really do work for problems with old boots. The boots with big chunks of old leather that chipped off and dried up. I thought they would never be perfect. So Deans Shoes got rid of the grosser things and I was gratified with the results. Now I have new soles and heals for my brown boots and well worth it. $100- They shined the boots and polished beautiful, "DUNLOP"- new heels. He took off my old, leather soles. The best part of it was they were made in Mexico naturally worn by a man with small feet. Deans shoes provided excellent service and the purchase is acceptable for the new fit . Worth every penny! For English and riding courses on horseback and working on the farm. This place gives you exactly what you want not only do it twice as well as the big guys especially discussing it for a solid appraisal to pay for the very best quality from cleaning my old boots. I won't stumble when I am walking because of the nice, new, leather soles. Brand new leather soles to have a very comfortable fit. First new soles on some fancy boots! Thanks to both of you for helping me for years with my mama that loves you. Frankly I should also mention that Deans Shoes helped me a whole lot with the results of stitching together a big rip on my bike bag and the spirit of riding bicycles. read more

Had 2 pairs of shoes both needed new soles for heels (rubber) and one also needed sole glued. That pair was suede and I could see glue all along the suede. They are ballys so unhappy about that. Also unsure of going rate but pretty expensive! I could have purchased brand new pair of shoes. It was over 100.00 read more

Prompt and efficient service. Very professional and reliable. Had a zipper of my luggage that the airline didn't wanna pay me to repair . These guys looked at it and said no problem. Highly recommended. It's tucked away shopping center but worth the trip. read more

Very helpful !!! Great customer service , I needed a couple of holes punched in my dog's collar, great work , I highly recommend Deans shoe repair read more

I'm happy to join the many folks who have had a great experience with Dean's Shoe Repair! I have two pair of "Penny Loafers" (one black, one brown) which are at least (!) 25 years old. The sole on one pair was becoming "unattached" and upon closer inspection I found the same situation on the other three shoes. Soles and heels were replaced and the newly repaired, newly shined shoes are truly better than new! These folks are terrific! I highly recommend them. read more

What to do with your high end purses and shoes that need repairs? You take them to this place! I am very happy with their work. They are honest and fair, and they do a beautiful job. They miraculously fixed my YSL purse with a broken clasp. The fixed my Christian Louboutin shoes, and now they are working on my Hermes bag. I'm so relieved to have found such a wonderful place I can trust with my purses and shoes. And they're fast a friendly too. read more

Brought in a vintage jacket I had purchased for my husband where the zipper was broken. It was meant to be an anniversary gift and I needed it to be done with a less than 5 day turnaround. The gentleman who does the zipper repair was really honest and said he couldn't promise anything but that he would do his best to accommodate my request. I got the call a few days later that it was ready and he did a fantastic job of repairing the broken zipper. Quality in service all around. I will be back for more zipper repairs! Worth the drive to their location from Oakland if you are looking for quality work an an item that isn't easily replaceable. read more

I brought my Gucci mule here for the extra sole protection due to its leather bottom. I am very happy with the service and quality of the work done. They used Vibram for the sole and I know it is durable and strong and my Gucci will be in good shape for years to come! read more

I've been coming here for years and really love this place. They have fixed multiple boots for me. Also about 2 weeks ago, I tripped and the straps on my new heels came off. I took them to Dean's and they fixed them right up in less than a week. I also appreciate their level of professionalism. I once tried a competitor of theirs and honestly almost left my shoes at their shop. I have never felt unsafe at this business. read more

Dean's Shoe Repair - Shoe Repair Near Me - Concord, California

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