1. Dear John Trailer Rental

    1. Dear John Trailer Rental

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    Ellwood City, PA

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    Dear John Trailer Rental

    5.0 (2 reviews)
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    Don Farr Moving & Storage

    Don Farr Moving & Storage

    (213 reviews)

    They did an alright job, I personally wouldn't use again and I probably wouldn't recommend them…read more They damaged two items of ours, one a handmade wood cabinet that I got quoted to repair at $300 and a desk that we had to replace for $200. They sent us a check for $150. So, unless your move went well or goes well, it will cost you even more to fix and replace items if they are damaged or broken. They also charge by the hour. From our old house to our new house it's about a 45 minute drive. Took them well over 2 hours to get here which they charged us for and then added an additional hour for travel. There were three men on our job, 1 worked like a dog, 1 spent a lot of time on the truck and didn't really carry much out, and the third spent at least an hour watching planes in the sky, so money well spent on him. My husband and dad carried more out of the house than 2 of the movers. It seemed like a good price when they quoted before the move but in the end I wish we would have looked around more because we wasted a lot of money with them.

    Although this review is based on my end-of-2022 move, recent reviews show this company is still…read morejust as incompetent. I had a Crate & Barrel storage bed that required disassembly and reassembly. The movers refused at first, saying, "we're movers, not handymen." After about an hour of delaying, they attempted to disassemble it and broke the bed. I've moved cross-state twice with this same bed and never had issues before. At the destination they couldn't put the bed back together, so I filed a claim (see attached photos). It took 22 emails and 12 months to get a $500 refund, which the company called a "goodwill" payment. They ignored key facts in my original claim, including the market value of the broken bed ($2,000) and that they had failed to use the local shuttle service they had promised (a $1,170 value). The refund check arrived late and included a barely legible note requiring me to deposit it within seven days to release them from any future claims. When I asked for clarification, the representative replied rudely that it was "legible to read and understand" and insisted I deposit within seven days. In my experience, this company's staff and movers were unprofessional and unethical. Photos and documentation are attached.

    Dear John Trailer Rental - trailerdealers - Updated September 2026

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