I felt the need to post a review after yesterday's experience with Crystal Clinic Physical Therapy…read morein their Kent office. This was my second time to use their PT services at the Kent location. First time was pretty good , however the staff taking information was semi-rude. Yesterdays experience was terrible. I arrived on time for my appointment signed into the kiosk to check in. It said I needed paper work filled out even though I had had given them all this information before I guess routine paperwork every time. I walked to the window and the two ladies standing their sharply said, "did you sign in?" I replied I did but it says I need to complete paperwork. The two ladies replied, "We are working on something sit down and we will call you when we are done." I sat down waited 15 minutes and then they called me to the window it took another 15 minutes to complete and sign all paperwork. They said sit down and I will let the PT know you are here. By the time the PT was ready for me Chelsi she had spoke to the office lady and the office lady came out to inform me I was 45 minutes late and the PT could not take me. Well at this point I was angry because due to being asked to sit down and wait until the ladies completed their project and then do paperwork that is what caused the 45 or at least 40 minute delay. The PT walked through an open door glaring at me as if it was my fault. It was not it was the ladies that delayed due to their rude response that they were working on something. Even another patient sitting in the waiting room who watched the whole episode said as I was walking out, " you were on time." I replied yes I was and this was annoying and unacceptable. Today I cancelled all PT's I had scheduled. I will call my doctor get a new order and go to AGMC PT where in the past I had a great experience. There are many young and elderly patients that are in pain and to make someone come back and not take them is so wrong and as I said unacceptable and unprofessional since it was not my fault. Doc's have been great! The PT staff and office help at this office were terrible.

When no one else could find the problem causing me so much pain, Dr Assem Sultan did. He and his…read morestaff are the most incredible professionals I have ever encountered. I woke up from the Surgury pain free!

The DR is very honest and helpful…read more She's personable and remembers your bio and background and makes you feel comfortable with proceeders ! Everything she's suggested worked for me so far The secretary is also friendly and personable

From the owner: Falls Foot and Ankle Clinic is a podiatric medical specialty practice that offers patients of all…read moreages medical and surgical management of foot and ankle conditions. As a patient of Falls Foot and Ankle Clinic, you are guaranteed to be our highest priority. We will strive to meet all your needs and exceed your expectations.

Dr. Mollie Manley is the best hand surgeon you could have. I suffer from auto immune damage of my…read morejoints. I would not be able to do my job as an Optician if it weren't for her skills. She has replaced 5 of my knuckles. Yah, replaced them. This has given me the use of my hands without the constant pain. Her staff is kind, gentle, informative and eager to help. Tyler removed 20+ stitches from my fingers knowing how nervous I was, he assured me it would be ok, and it was. Do not have hand surgery until you consult Dr. Manley first.

I like this facility. Typically no wait. They have several different physical therapists. Some…read morebetter than others. I really like Max. He seems to really enjoy his job and truly focuses on your therapy.

I received excellent care and the treatment felt like nothing short of a miracle. In one treatment,…read moreI got relief from vertigo that I have had every day for a year. Amazing! Mike K. explained the procedure for BPPV fully first, so I understood all the steps and my role. Then he moved my head through the motions to 'right' the inner ear problem. I can't thank him enough!

For four years I have been plagued by a very limited range of flexibility in my hips and especially…read moremy left leg. The pain and limited mobility had worsened over time to the point that even the simplest daily tasks like tying my shoes was very painful. I have been going to massage therapy for a couple years now, but have only received temporary relief and nothing like I've experienced after being treated by Katie. My left IT band and quads, both of my glutes, hip flexors, and inner/outer knee were all so sore and tender. I'm an avid hiker and walker, so this was really ruining my enjoyment. A friend of mine who had been to Katie referred me, and I'm so glad I took his advice! He had a similar situation and said he was feeling great after a couple visits. Katie took a lot of time to talk to me on my first visit; she wanted to get a full picture of what I had been dealing with. She paid attention and took lots of notes. Imagine that--a care provider who listens! Before I got any treatment, she checked my range of motion, had me stretch, and then did some manual massage on a few suspected trigger points in my worst spots, followed by the Theragun applied up and down my legs to loosen the tightest areas. The SoftWave treatment came next and it was truly like nothing I've ever experienced! She found my trigger points, those inflamed hot spots where most of my pain was. I could feel the stimulation deep into my tissues and in places that deep tissue massage couldn't reach. At the end of the SoftWave treatment, Katie then showed me some reflexology points I could massage to help release tension in my back and hip flexors. Katie was so thorough, knowledgeable, effective and incredibly easy to talk to that it was a no-brainer for me to set a plan of action for a full treatment plan into motion. There was never any pressure by Katie, but after such a great first session, experiencing the relief I got (like no other), the choice for me was easy.