My wife was referred to Agnes Carneal a few years ago. She is the absolute sweetest little lady! My…read morefamily adores her. She makes tax time bearable. She really adds a personal touch to tax work you don't find with far higher priced CPA offices at a fraction of the cost! It's really like having a family member prepare your taxes! She loves people and it shows! Agnes assists taxpayers and small businesses with taxes in Bessemer, AL and the surrounding communities. Whether you are an individual or a local business in or around Bessemer, AL, Agnes has years of experience as an IRS registered tax preparer. Agnes does tax preparation, tax planning, bookkeeping, estate and trust taxes, and so much more. Give her a call. Drop off or sit with her in her office, inside of her home, as she prepares your return. She even has a cash of toys and crayons for kids. It's the absolute opposite of sitting in a stuffy kiosk or cramped room answering tax questions! We do not look forward to doing our taxes but we do look forward to seeing Agnes!

Rude, Inconsiderate, and Disrespectful on a personal level…read more This is the response when I inquired about the fees charged. My inquiry: "*** told me you charged $350 to talk to the IRS. Was this outlined prior? I am not used to my tax folks charging hourly. Is this your intention going forward?" Brett's Response: "That is the oddest professional practice business model I have heard..... working for free? If there is some error or omission in our work, we address that without charge of course. Maybe that is why they have not been charging you for these amendments, because the returns were filed incorrectly? Also, it seems they have been unable to resolve the issue, so you may be getting what you pay for..... I apologize if there was any misunderstanding that I will charge a fee for any services provided. My time is my inventory for sale. I cannot give it away. That said, at least the mystery is solved for both years. So you can both take this off your list of things that have to be figured out." *** "I sent *** the invoice because she is my client and asked me to work with you to determine why Maryland still has a tax debt attached to her tax identification number. I do not have an engagement letter creating any direct client relationship with you." --- This is something I would never expect from any business person, let alone the owner of a successful company. I reached our personally first and he did not change his tone. I am extremely disappointed.

Strategic Tax & Account is my one stop shop for my business taxes. Although I haven't switched my…read morepersonal taxes yet, the service and speed of work is making seriously reconsider using an online software. The guidance I always get is truly priceless and well worth the cost. From the looks of it, online software for my personal are comparable to Strategic Tax & Accounting, however you're at your own mercy by not having someone guide you if you have any questions. This office is neatly located outside of busy downtown Birmingham with adequate private parking and super friendly staff. I'd recommend Strategic Tax & Accounting any day of the week. Way to go guy! Keep up the great work, Jason

Julie and the entire staff are very professional and easy to work with. We have been with State…read moreFarm for over 36 years and love Julie and her staff.

Julie and her entire staff are extremely professional and pleasant. All of my questions and my…read moreneeds are taken care of in a timely manner. I highly recommend Julie and her team.

I needed renter's insurance for my son in Tuscaloosa. I called Tracey Sova's office and Caroline…read moreCrawford was able to help me get a policy secured within minutes and patiently answered all of my questions. It was a very easy process and great customer service!

I have been a customer here for several years now and I will never change to a different insurance…read morecompany.

Highly knowledgeable, professional and efficient. Mr. Benson demonstrated exceptional customer…read moreservice and proficiency in tax codes and violations. My experience was top tier.

Over the years, we have been blessed to work with many wonderful people at the Caroline Dorris…read moreState Farm office, located at 2805 6th Ave S, Birmingham, AL 35233-3423. We first knew Bob Ezekiel (God rest him), who was a fine and honorable man. After his passing, the same spirit of professionalism and kindness continued. We are grateful to Caroline Dorris Banky, Paul Jones, Emma Preston, Wilma, and Taylor. Each of them has helped us in meaningful ways over the years. Paul Jones came out to our home early one morning to take photographs for our homeowners insurance. Some might say that is simply part of the job, but we appreciated his willingness and professionalism. He has also helped when we had questions about roadside assistance and other matters. He has been steady and dependable. Emma Preston has assisted us with our auto insurance and has always been pleasant, both over the phone and in person. Caroline Dorris Banky and the rest of the team have consistently taken time to explain things clearly when they might otherwise feel technical or confusing. Wilma and Taylor have also been helpful and professional whenever we have worked with them. Parking is easy and conveniently located right at the door, which is something many people appreciate. The waiting room is very comfortable, the magazines are up to date, and the office is clean and welcoming. In the hot Alabama summers, it is cool and comfortable inside, and during the winter months it is warm and inviting. Communication has consistently been prompt, and we have always felt respected and never rushed. In a world where customer service can sometimes feel hurried or impersonal, this office stands out. We are grateful for each person there who has taken the time to help us. God bless ! -- Mark and Tim Elders

This place went downhill really fast. After 20 years as a State Farm customer, I left because of…read morethe horrible customer service. One of the "new" individuals in the office cancelled multiple policies and re-instated them incorrectly. No apology, nothing. The agent is useless.

I have never dealt with a more incompetent group in my life. The receptionist never answers the…read morephone. You leave messages and the calls never get returned. The agents do not care if they have your business or not. I even spoke with Skip the owner and he was worse than the employees. I have to call the insurance company directly if I have any questions or need to change anything. Every time I call the insurance company they remind me that my "agent" should handle things for me. Nesbitt and Associates is so bad our insurance company suggested switching brokers.

This was the best office I been at to get my insurance from. Also, they have the best people…read moreworking for them whom are very nice, helpful and thy are the best at doing their job. I had Ms: Brandi, she was really nice and smart. Also, she was helpful when I asked her about some legal stuff about the policy I have got from her. I Vouch for them as the best and professional office to handle everything, even if they can't help thy will be able to tell you where you can get help from.

I was very happy, if one can use that word in the same sentence with taxes, with the services I…read morereceived here. I'm relieved it's over with for another year!

Randall and Debra,…read more It was a pleasure working with both of you who are so capable and willing to go the extra distance, working so hard! Thank you again! Barbara Schilling