I loved working with Down the Road Movers, they were extremely responsive, professional, fast, and…read morecareful with all of my items. I've lived in Rhode Island my whole life and have hired several different moving companies here, and this is the best moving company I've ever worked with. You also cannot beat the price for the quality of work that was done. They did an amazing job, nothing was left behind or damaged, anything that had to be taken apart was put back together, and they were meticulous with putting it in the right places of my new apartment. They moved furniture, boxes, and every small item in between from 3 different floors of my old space, and were so kind and helpful doing everything at the same time. They were also very patient with me because when we got to the new space, I did not know where I wanted to put everything just yet. Moving can be so stressful, but they made the experience so smooth and fun even!!

Ryan and Hank from Down The Road Movers helped load a 15 feet rental truck with all our boxes and…read moreitems from a 864 SF apartment in Providence. They were supposed to arrive at 8:00am, but due to traffic arrived at 8:30am. They brought their own dollies. Our apartment building has an elevator, but my apartment is a little ways from it. The movers took about 3 and 1/2 hours which I think they could have done it faster, but they did a good job in moving and packing the rental truck. None of the items were lost or damaged. Trent with Down The Road Movers was whom I communicated via e-mail and he was always very responsive. At the end of the job, he called me to inquire how the move went and informed me of the payment. Ryan, Hank, and Trent were very personable and friendly.

Great communication, fair pricing, and a pleasure to do business with! Showed up when they said…read morethey would, thoroughly removed all junk/debris and totally respected the property. Overall, very satisfied!

Hello, Ryan's junk removal has to be the best in all categories. They just left with a truck load…read moreof my junk..from bureau, to front door replacement, to weights, nothing to big. They are prompt, courteous, and quick. I highly recommend!!

Terribly unprofessional customer service. I highly recommend finding someone else for your moving…read moreand delivery needs. These endeavors are challenging enough without dealing with know-nothing customer service people who seem to be part of the "quiet quitting" trend.

This crew went above and beyond our expectations in every way during our big move. They are real…read morepros at what they do. From the service rep, to our packers, to our movers, and the office personnel who follow up with everything throughout the entire process. I highly recommend Prime Home Delivery to all of my friends, family and the public. I will definitely be using them on my next move. We greatly appreciate everything each and every one of you did for our family

Jeasan J was fast, professional, and very friendly throughout the entire process. He made…read moreeverything easy and stress-free, and his customer service was outstanding. I truly appreciate his professionalism and attention to detail. I had a great experience and will definitely continue to use this company in the future. Thank you, Jeasan, for the excellent service!. He also have great workers. I wish I could have given 10 stars

Really nice people. Great and affordable service. I left an overnight request for the removal of a…read morevery bulky loveseat. They called me 1st thing in the morning and were at my apt by noon. This loveseat was a beast. Super heavy double recliner where each recliner was stuck open. They were able to remove the backs of the loveseat and carry it out of a narrow opening without doing any damage. And it was ONLY $85! In and out in under 10 minutes. I highly recommend this service.

I was absolutely exhausted from packing, but Tim and Wayne took care of everything. They were…read moreall-around decent guys -- hardworking. clear, polite, careful with my furniture and other items. They packed everything up and took care of items that I wasn't sure how to pack -- such as a lamp. They made sure that everything was safely delivered. This was all surprising, since their price is lower than other moving companies. The price was low, but the quality of service was high. They were fast, strong, careful. I would use this company again. Highly recommend.

Dear Kilroy, Stacy, Mike, Mikey, Tim, Tom, Kelly and the whole crew,…read more Just an enormous thank you for the pre move and then the real move yesterday. I have told everybody there is nobody better than you. You have helped me in the past. You are so pleasant, fun, terrific, marvelous, fabulous movers and people From all the help with the unpacking, the breakfasts, the new Kilroy mug, everything is above and beyond and I thank you for the bottom of my heart. I wish the world was as professional and no nonsense as you. You got the piano up here, no problem just fabulous Thank you, Amy Miller

Tom, came out over 2 weeks ago, we believed him to be the right guy for the job. We had scheduled…read morehim to Remove our Junk on August 29th. Unfortunately it was a no show and without communication. We were surprised because he was a nice guy and seemed like a responsible professional. We thought perhaps there had been a family emergency and we left messages that were supportive. We have the phone number on the business card and his cell. His voice mail on each number is now full, I have texted him and still no response. We were at the time moving in 10 days! Our concern has turned frustration. Because we were supposed to leave this week, but because of our inability to wait we are going another route! We wish Tom and his family well, if indeed there had been an emergency. A text and or a quick call within these last 10 Days would have been the responsible professional way to go. It truly saddens us to add this review. Dave and Peg

I called Kevin to haul away our 10 year old sofa and loveseat to make way for new furniture. He was…read moreresponsive and courteous. His guys were courteous and professional and got the job done fast. The price was very reasonable and I was able to schedule services on the exact date I needed them. I would definitely recommend them for hauling or moving.

They were prompt, efficient, and friendly. And their rates were very reasonable. Would definitely…read morerecommend. Made moving day so much easier!

I must say that we had a bad start with this move- the estimate did not quite align with the…read morereality, and the time and costs looked like they could be considerable more than the estimate. We expressed our frustrations to the crew leaders and eventually the owner of the company contacted us personally to resolve the issues to our satisfaction. So credit to the ownership for listening and responding with a mutually agreeable solution. As for the move itself, the crews were strong and capable. They packed things extremely well, with padding and wrapping that was more than adequate. They crews were also very client-focused and willing to disassemble and reassemble furniture upon request. To date (we just finished the move and have not unpacked everything) we have not found any damage. The good: 1. The crews and their customer friendly approach 2. The care in padding, packing and moving the furniture Room for improvement: 1. Inaccurate estimating process (maybe he had a bad day? We don't think it was intentional) resulted in surprises for us the the moving crews. 2. Communication could have been better (a move day was cancelled and no one had notified us until that afternoon).

We used Scott Relocation to move from Providence, RI to Reno, NV. We would highly recommend using…read moreScott, because of their fair pricing, professionalism, integrity, communication, helpfulness and friendly service. We got five quotes. I expected that some of the newer methods of moving such as pods, etc. would be less expensive, but they weren't for our type of move. One company does not even send an estimator to the home, it's all done by phone with the customer. That turned out to be the highest estimate. Some companies do not offer binding estimates. Some companies low-ball the binding estimate to get the lowest quote, but then charge more based on the actual inventory. Scott Relocation did not have the lowest estimate (though close to it) but I could see that Paul did a better job at creating an accurate inventory. Since we did our own packing (saves money), Paul was happy to make a number of adjustments to the inventory as we completed the final packing. (I highly recommend working with the mover to get the inventory nailed down. A 'binding estimate' is only for what's on the inventory list, so get involved with making certain that it's accurate. Joe managed the loading/unloading and who drove the huge moving van cross country. He was great to work with...ex-Navy Seal, very smart, knows his job like the back of his hand, helpful advice, and a man of integrity. He shared that he once got fired from a company for not going along with a practice called "bumping the load". He said that would be grounds for dismissal at Scott Relocation, and a big reason why he works for Scott. There's an element of trust involved both ways between mover and movee. There are ways each can try to cheat the other. Go with a mover that is honest and fair, and not necessarily the lowest estimate. Check the inventory with a fine tooth comb to uncover any low-ball estimates. Melissa in the office was great with communication and on-line docs, payment, etc. They even take credit cards for payment. The loading and unloading went smoothly with the help of local teams at each end. We were also impressed with their professionalism and care with our belongings. We rarely take this much time to write reviews, but based on our move with Scott Relocation, they deserve our highest recommendation and taking time to let potential future customers know about our experience.