A friend referred me to Samuel. He was able to get me rates on my homeowner's policy and combined…read moremy auto policy to save me over $1,000/ year! And the coverage is better than I had previously. Samuel was great to work with. He made the transition really easy. Highly recommend him!

After my grandmother passed, I was having extreme difficulty getting her homeowners policy…read morecancelled and one put into my name. Finally, I gave up on the original company and called Guidelight in Waynesville. Kamil got back to me immediately, reviewed the old coverage, went through every detail, and ran multiple options through multiple companies for a new policy. He explained them and guided me through the pros and cons of each until I arrived at a decision I was comfortable with in terms of coverage vs. cost. He met my bank's deadline for proof of insurance before the others even bothered to call me back. I appreciate this attention to customer service - it's almost impossible to find these days. Thanks Kamil!

BHS roofing crew did a great job replacing our roof. They also got the job done in a timely manner…read more Also, a shout out to Daniel Suarzo and his ceiling repair crew for the stellar workmanship.

In 2013, I decided to start buying insurance from a local company, instead of directly with the…read moreinsurer online. I'm so glad I chose Lee! He's personable, knowledgeable, and he likes to give back to the community. No more waiting on hold, no more runaround, no more generic answers. As pleasant as giving away your hard-earned money can be :)

Our home was damaged by a windblown tree during Helene. We are now on our third adjuster and State…read moreFarm claims that they have no photos from any of the adjusters. They have lowballed the claim by 50% and not allowed us to start work on our home effectively holding us hostage. We have been forced to hire an attorney and will work diligently publish a news story. Shame on you For not supporting us Norm.

I personally use Norm's office for all of my insurance needs. As a real estate agent, I have no…read morehesitation referring Norm and many of my clients have used him for their insurance. I ask my clients how their experience is with companies I refer them to, and I always get positive feedback about the service from Norm Lizarralde State Farm.

I have the unfortunate circumstance of working with this woman through my HOA. No one I've talked…read moreto in my community likes or trusts her and I feel strongly we are worse off for her services. I've received invoices with no details except demand for payment and there's no transparency at all in the work she does. Once I asked 4 times how she arrived at a balance I owed and she could/ would not answer the question. I wouldn't recommend her based on ethics nor output. She's paid entirely too much for the questionable work performed and I expect neighbors to soon communicate their terrible experiences as well.

Genene and her team were professional and timely. I hadn't worked with an accountant to do my taxes…read morebefore, and they made everything easy and straightforward. I'll look forward to continuing to work with her in the future.

Cathy is a total pro. She is extremely responsive, clear in her communication, and really knows her…read morestuff. Bridgette was also a pleasure when I called the office. I really appreciated PlumDog's professionalism during the stress of buying a home. I also love that they donate $50 to local charities when they close a loan.

We closed on our house today. Missy Baker is awesome. She answered all our questions throughout the…read moreprocess (we were acquiring a USDA loan), responded to our calls and emails promptly, and really went above and beyond on our behalf. She's very personable and knows what she's doing. She guided us through the whole process. She's very thorough in her work. If we ever buy another home...we'll definitely use her as our mortgage broker again.