I've always had prompt, friendly, and helpful service at Bill Russell State Farm. Whether I speak…read moreto someone on the phone, email, or visit in person, I am always treated with courtesy and respect. As I recently navigated acquiring and insuring a new car, for example, agent Tyler Janosik was consistently responsive, thorough, and upbeat.

Tyler was really helpful. He led me step-by-step, explaining to me how each part of the insurance…read morepolicy works, what they do and what options they have. He's been really patient with us for I'm not that knowledgeable about this topic. Which now I got to learn more about it through a phone call.

Dan provided great service. He's friendly, down to earth and provides good coverage for the cost…read more I have peace of mind now about my insurance coverage.

Dan provided outstanding information and is a straight shooter. Plus Erie is a highly rated, client…read morefriendly insurance company.

Simply the wordt Insurance Agency. I had been with Allstate for over 10 years. This past year my…read morehomeowners renewed at approximately 3 times the previous rate, and no claims have ever been made. No reasons were given. I switched to another agency. Then after receiveing refunds, I was billed for more homeowners. I assumed it was a mistake. Instead Allstate sent it to a collction agency. Today I paid it after numerous calls to the agency and no response. My advice is avoid they insurance agency at all costs or you will pay the price as I did. I would have given "0" stars if i could!

Run in opposite direction before you use this office. The entire staff including Terry are very…read moreunprofessional. I have been with Allstate for 48 years...never changed offices or representatives until working with this office. In less then two years I am now switching to another Allstate office. They do not give out accurate information and when that creates a problem and you try to talk with Mr Gahagan, he doesn't respond in a timely manner. They have yelled, lied and acted like a bunch of high school students in their first job. Actually that is an insult to high school students in their first job who understand that the customer should be treated in a respectful manner no matter the issue. Note the reviews are from 2014 and the other 2021. Ask yourself why no current ones.

They rude and don't care at all and they don't want to work and help foreigners people and it shows…read moreI'll give 0 stars if I could rude

From the owner: Asheville, NC: Asheville Insurance Center is a division of Riders Insurance Services LLC, one of…read morethe largest Motorcycle Insurance Agency in North & South Carolina.

State Farm will pay only part of my homeowners claim from Helene. They lowballed the estimate and…read morerefuse to pay what the actual repairs cost. I've supplied all the documentation, and can't even get anyone to respond. My only option is to hire an attorney and file for arbitration. Needless to say I've moved my insurance to another company. State Farm is great as long as you don't need to file a claim.

Incredible service helping with damage from the recent Hurricane. It really felt like dealing with…read morea local company - real humans that answer the phone and help out.

Thank you Aimee Younglove for your kind and courteous servic. You helped me obtain my COI within 24…read morehours and made the process quick & seamless.

Scott LInk has been my agent for 10 years for both my home and my vehicle. Scott and his team are…read moregreat. My calls are answered quickly and they are quick to research my problem and answer my questions. It is easy to reach Scott and either talk with him on the phone or come into the office. He has given me excellent advice about my policies here and also my rental policies in another jurisdiction. I highly recommend him and his team.

First time buyer here. Scott was beyond amazing and took great care to protect us in our purchase…read moreand went out of his way to explain things to us newbies. This guy really cares about people at the end of the day and finds great joy in serving his customers. Nobody comes close to Scott across all agents I've ever worked with and the insurance package he got us beat others too. Scott will partner with you to navigate all things insurance and you'll likely be as impressed as I was with how much care he takes. Oh, and, he is responsive as well.