Please do not use this business, the owners are not experienced in one facet of services that they…read moreclaim to provide..my suggestion is to use anyone other than them

I recently worked with Jeff at Superior Outdoor Spaces to put in a deck at my mom's house. I got…read morethree different quotes and was the most impressed by Jeff's knowledge and responsiveness. These things matter more than price. The price just needs to be competitive! But anyway, we went three a couple weeks of waiting and then everything started clicking. The crew delivered a dumpster and a pile of building material. They tore down the old deck and built a new one three times the size. After the new deck was up there was a little waiting period for the roofer to get there since we wanted a part of the porch to be covered. After that the county inspector came out and it was done. The deck ended up nicely done and sturdy. As soon as the major heat of summer is over, I'll give it a proper staining. Jeff and his crew did a great job and were responsive the whole time. Excellente!

Great job by Cameron, Jeremy, Yusef and Daniel. Best crew ever! The constant communication, careful…read moreattention to detail, and the quality of their work is unmatched! If you are considering an encapsulation... DO IT! And ask for this team, you will thank us later.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

We had a seamless ( no pun intended) purchase and installation!…read moreBeautiful granite- exceptional service!!

A friend recommended I get another quote for our kitchen project. I walked in and was greeted and…read morehelped quickly. I walked out with the quote which was slightly lower than the one I had. I decided not to go with this company in the end. Not because of anything they had done or priced. We decided to work with someone closer to our home.

We had a great experience working with Southern Turf Company, and I especially want to recognize…read moreErin for her outstanding support throughout the process. From the very beginning, Erin was responsive, knowledgeable, and incredibly helpful in guiding us through our options. She made everything feel easy and stress-free, which we really appreciated. The installation team was professional, efficient, and respectful of our property. The turf looks amazing and has completely transformed our yard. We've already received so many compliments! If you're considering turf, I highly recommend Southern Turf Company--and be sure to ask for Erin. She made all the difference! We had a great experience working with Southern Turf Company, and I especially want to recognize Erin for her outstanding support throughout the process. From the very beginning, Erin was responsive, knowledgeable, and incredibly helpful in guiding us through our options. She made everything feel easy and stress-free, which we really appreciated. The installation team was professional, efficient, and respectful of our property. The turf looks amazing and has completely transformed our yard. We've already received so many compliments! If you're considering turf, I highly recommend Southern Turf Company--and be sure to ask for Erin. She made all the difference!

We had a great experience with Southern Turf when they installed our pet turf. Our salesperson,…read moreAlex, arrived when he said he would, was very knowledgeable about the products, answered my questions, came to check on the progress of the install multiple times, and even swept up the pieces of "grass" left behind after the install. The turf looks great, and the dogs highly approve. We would definitely recommend to anyone.

I have been a satisfied customer for over five years. From the outset, I was impressed by how…read morewell-managed the business is. Thus, throughout the mowing season, everything goes like clockwork. I can't recommend highly enough their professionalism, reliability, and thoughtful attention to detail.-- William C. Manson, Ph.D.

Every time I've contacted them for anything they are very responsive and offer great service. Their…read morework is always top-notch and the grass and plantings look great. I love how they always know just what is needed to make us look good!

Requested a deck quote and setup an appointment. Eric Kent from Deck Plus came and I explained what…read morewe were desiring and when I thought my end vision was understood. He asked how we wanted to move forward and I said please prepare a quote to which he responded "I don't do that, I can give you a ballpark and if your serious I can be more detailed once you want to move forward". I responded in surprise so what what is your 90% ballpark estimate as we discussed (understanding minor adjustments and design changes can change cost as well as materials prices). His response was 30k so I asked he email me it as we discussed to confirm the size and design and again he said I don't do that and if you want to move forward we can get more detailed. I asked him directly " am I detecting an attitude in your responses as my desire is to make sure we are on the same page. If I can't get the estimating person to provide a basic estimate to build off with out a tone that I should just agree and hand him my cash is unacceptable. A basic estimate would have taken him maybe 15 minutes and would lay out timelines, payment schedule and clarification on what the 30k provides is not to much to expect. Under no conditions would I agree to any work where I get a fraction of my desires addressed / confirmed understanding and then be spoken to like "agree to us doing it then we can address your questions with a condescending tone. I thanked him and walked him to his vehicle. I called the office and explained my dissatisfaction and refuse to use a company that the sales person can not keep his frustration in check and forgot I am the one paying for the project and not some guy on the street that was interfering with his day. Attitude and respect sets the stage and if providing a quote is an annoyance, then don't advertise a free quote (perhaps the old saying you you get what you pay for is true, I paid noting and got my money's worth). I would prefer to pay for an estimate fee and feel my desires were heard and understood as I make my decision. George

I generally leave positive, generous reviews, but I feel obligated to warn others…read more In the last five years, we've completed over a dozen major construction projects across two properties. This is the first time we seriously considered terminating a contractor mid-project. Communication was consistently poor, the project schedule and material ordering were severely mismanaged, and the crew showed up only six days over an almost two month period in the summer when the majority of work should have been completed, contributing to turning what should have been a three month job into a six month project. Job-site cleanup was not maintained, significant errors were made, and there was resistance and defensiveness when those mistakes needed to be corrected. Rather than taking accountability, the company disputed issues that were clearly the result of their own lack of oversight and execution. Overall, the level of service, organization, and workmanship fell far below what we've experienced with other contractors and what you would expect at this price point.