I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

The workmanship of the team doing the install was fantastic. The quoting process was easy and…read morestraightforward. They truly do not ask for any payment until complete (but they do ask for payment on the day of install.) I deducted stars because it took a very long time. I placed the order in Aug 2025, and the final work was not completed until June 2026. Nearly every window had service issue with broken pieces, dangerously sharp (and ugly) welds, etc. I also ordered a custom color that was not the same color as the chip I selected from. Zen was very responsive and took care of everything, but it took several trips and additional orders with the factory for replacement pieces. They sent delicious cookies asking for a review, several months before the install was complete. The quality of the windows is not at all as expected. Again, the install is great. I think they did everything well to make sure the install around the window was sealed, insulated, and caulked well (very neatly done). However, the actual windows are not very efficient. I've been through a cold part of winter and through hot summer. There is no positive change in my HVAC bill in the past six months, in fact, the energy usage has gone up, and I can feel the heat or cold radiating through. In summary, Zen Window's customer service and installation is excellent. The quality of the product has been extremely disappointing. I would not recommend the product. Not at all a good value. I do not feel like I got what I paid for. I don't see a difference between these and cheap builder grade windows.

Pleasant, knowledgeable, efficient, great communication. I will use again and recommend. Thank You!read more

We are very pleased with the new roof that Baker Roofing installed for us in November! Dave (in…read moresales) provided us with a fast, competitive quote and worked with us and his crew to have the work done in the timeframe we requested. Chris and Dalton, the site managers out of the Greensboro office, kept us in the loop all through the process. The crew worked non-stop for 2 days, did an excellent job installing a beautiful new roof, and did a great job cleaning everything up. We highly recommend Baker Roofing!

They did a very good and fast job on our VERY complicated roof. I am sure I could have saved a…read morelittle bit of money by using someone else, but they are the only people who gave us quotes that sounded excited about doing a great job on some tricky areas..

I paid big money for windows , installation, finance, and permits all to be be done by Anderson,…read more The installers were contracted, not Anderson, did a good job but were not company employees. Financing was thru a Dominicans Republic company and the permit (they tried to get me to do it) was a contact in the Philippians. Anderson only sold the product, no support after that. Very unhappy!! I have lots more issues with Anderson. Poorly run company.

If you are considering window replacement do NOT use Renewal by Andersen. After one window leaked…read moreterribly and had to be replaced we discovered that it had not been taped or insulated. Which then lead us to question if any of the windows had also been improperly installed. The only way to know would be to have all removed. This, after an utterly horrific installation. After a year of having technician after technician here we demanded compensation for all the shoddy and damaging work. We were told that the company was sold and we bought ours from the former company so the current owner is "not in a position to compensate us." It's still the same name and they will uphold the warranty but are taking no responsibility for what we have gone through. To any and all who have had windows installed by them just know they may not have installed them correctly. We never would have known had one not leaked. And we have no recourse now. I strongly suggest looking elsewhere for replacement windows.

I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

Aweful window wrapping job. Measurements and cuts are not accurate, metal isn't covering all of…read morethe window casings, his son did a horrible job caulking and Steve didn't do them correctly. He charged $65 per window and did 6 plus charged $50 to replace one door seal. That wasn't done correctly either and we and the dogs have to be very careful because it really drops down now. It's not level and I can't put my foam door things under the door for winter. He's argumentative because he wouldn't listen when I told him which way the metal piece goes back down at the door seal, and I've seen it for 15 years and should know. When I left a poor review on Thumbtack, where I found him, he left me an obnoxious voice mail. Then his son sent me hateful text messages. $440 down the drain, water still gets in and around the windows and leaking in my house, and we're all going to break our necks trying to go out the back door. And then put up with verbal abuse for telling the truth. I should have thoroughly looked everything over beforehand and really, after the first window. He wouldn't have gotten paid or gotten to wrap the other 5 windows. Save your time and money and skip this guy.

White Horse Construction is working on my shelter for the homeless and they have made it look so…read moreBEAUTIFUL! They are so nice and they gave me a great price. I am having more work completed and they will be the one I trust to do the job. If you want a good job by a great set of men, call WHITE HORSE CONSTRUCTIO.

From the owner: White Horse Construction "When you want to ride with the Best"…read more Offers you over 25 years of experience. Our work is clean and professional. When you choose us, you will see the difference and your guest will notice the professionalism. All estimates are free and we make sure our customers are satisfied. Let us fix your windows, doors, siding, concrete, remodeling and more. When you call us, you have called the best no need to call anyone else. Thank you for riding with the Best, white horse construction.

Let me start by saying that I am life long Pella consumer. I upgraded my first home with (13) Pella…read morewindows and (3 ) Pella doors. This unstall was completed in (5) weeks after the initial order with no flaws whatsoever. I was 100% satisfied with the LOWE'S installation team. I decided to have a front door and storm door installed on a new house just for the sake of having a Pella product in my new house. I made the mistake of using Pella of NC and it was absolutely the worst experience I have encountered in my 35 years of home ownership dealing with all sorts of businesses and contract services. My order consisted of an exterior door and a storm door. If not for the excellent installation by Jimmy, I would rate Pella at ZERO STARS if possible. It took nearly 7 months to finally get the door and proper hardware installed due to damaged product, several re-orders, and a no-show by Pella on a scheduled installation. Pella did offer a compensation of slightly less than 10%, but I feel I deserved more based on the following timeline: 12/9/24: Doors ordered 2/6/25: (1st install attempt) Door was severely damaged and had to be re-ordered 5/2/25: (2nd install attempts) Pella was a no show and did not contact me. (inexcusable) - Pella informed that my new door was "missing" and they would call me back when found - After a week they called and said they could not locate the door and had to re-order again 6/13/25: (3rd install attempt) Both doors are installed but there were no hardware/handles for the door - Hardware was re-ordered 7/7/25: Door hardware was installed Several Pella employees confided in me that Pella management can't keep up with small orders and that a recent influx of new employees was the cause of mismanagement and poor communication within Pella. Based on my experience, it is obvious that several key players on the Pella team have reached their level of incompetence. I would definitely consider other options based on the high number of one star reviews on Google, Yelp and the Better Business Bureau.

It's been almost a month. I emailed customer service per their request. Still nobody has reached…read moreout, contacted me, followed up by phone or email. I've provided them everything they needed to look into this. They simply do not care.