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    Decker Ceramic Tile

    2.3 (3 reviews)
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    13 years ago

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    11 years ago

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    13 years ago

    Unprofessional, unreliable, untrustworthy, unskilled. Find someone else, not worth the aggravation.

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    DePiano General Contractors - Finished product, after compete gut

    DePiano General Contractors

    (12 reviews)

    This review is long overdue for work we had done in October. We needed a contractor to turn a large…read morebedroom into 2 smaller bedrooms for our kids. We needed framing, sheetrock, electrical, trim and closets built. Joe was way more responsive than all other contractors and was very reasonable with costs. The price was exactly what he quoted us. (Another contractor was supposed to start before we found Joe and completely ghosted us around the start date.) Lou was the main guy who was here several days and he was great. We felt totally comfortable with him in our home. Our 4 year old son kept asking where Lou was after the project was completed. Lou worked around us when it came to hours that worked best for our family. Our kids love their bedrooms. And our 4 year old son finally sleeps in his own bed. We will be calling Joe when we are ready to remodel our kitchen and bathrooms.

    DISASTER. Turn and run. We hired Joe for a large 203K project. We had problems from the very…read morebeginning: he was slow to start, kept changing his mind about the game plan, complained about the fact that he could get no money up front--terms of the 203K that he had of course agreed to--and pressured us to give him significant up-front money to "help him start". He instructed me in June of 2024 to rush to buy materials for a small bathroom that was still mostly unfinished in April of 2025; that kind of thing happened multiple times. His workers were inadequately supervised, and he was difficult to reach, often saying things like I'm at a kid's soccer game, out to dinner with my daughter, etc. The way that 203K's work is that HUD inspectors come out at regular intervals to make sure that adequate work has been done to make a draw from the total budget. Joe did a bunch of stuff merely to look busy to justify the first draw, in August: a slap-dash exterior paint job over crumbling paint that made a mess and did not hold, for instance. Between the first and the second draw, there was slow but meaningful progress--but by then we were 5 months into a job that we were told would take 4-6 months, and nowhere near done. During much of that 3-month interval he had just one guy working on our huge project, an electrician. After the second draw, in late November, he basically just stopped working on the house. We were making double housing payments the whole time, of course, so we panicked. We were almost out of money. After numerous calls and messages failed to get him to pick up the pace, at the urging of our lender, we scheduled a third draw, 3 months after the second one. At that draw, the HUD inspector certified that no work had been done, so no funds would be paid out. That's when we finally worked up the nerve to fire him. It was terrifying, because our lender told us that we would have trouble getting anyone to take on such a large project with only what was left in the budget after Joe depleted it. By the grace of God, we did find one. He swept in and got the job done in about 4 months. We finally moved in almost exactly one year after closing. Of course we had two mortgage payments the whole time. The work could have been finished within 6 months, or close to it, if we had found a great contractor like the one we found after we fired Mr. Depiano. Working with Mr. Depiano was harrowing. We were newbs at this, and therefore easy to fool. DON'T MAKE OUR MISTAKE.

    B L Ward & Associates

    B L Ward & Associates

    (11 reviews)

    I am not normally someone who posts reviews, but felt compelled given the utter disrespect for my…read moretime that this company has had. We had an appointment for Mr. Ward to come to my home on July 8 to provide an estimate, which I took off of work for. The appointment was canceled by them the day before because they stated that they didn't receive the covid questionnaire, which I replied to the previous day. I chalked this up to a miscommunication, and scheduled another appointment for today with Mr. Ward arriving between 10:30 and 11:30. This appointment was confirmed by his office manager, Brooke and I was sent a calendar invite. It is now 12:47, and Mr. Ward has not shown up nor have I received an email, text or call to explain. I have now taken off of work on two occasions for this appointment, and I wish that I was able to write this review on reliability, quality of work, etc., instead of the unprofessionalism of this company.

    They put up drywall & tiled part of my basement in the middle of a pandemic. I'd called them in…read moreFebruary before everything shut down & had gotten an estimate then. As soon as it was (relatively) safe for them to do the work, they came out & did it. Both gentlemen working in my house wore masks & gloves the whole time & the company took safety precautions before sending them out. The work itself was well done. I had a somewhat tricky drywall repair/install, and needed the floor for one room tiled. They worked efficiently & effectively, and were always willing & able to answer any questions. Everyone was extremely professional, friendly, and most importantly safe during a difficult time to get anything done safely. Price was good considering the quality of work done, and the work area was left clean. I'll be calling them again if I ever have any other projects.

    Decker Ceramic Tile - contractors - Updated August 2026

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