Brian's installer did a great job with the actual work but the upcharges and overbilling from Brian were egregious. I chose him in part because of his great reviews but I now realize they are dated and his current business practices border on scam. The scope of the project changed slightly (20% larger) after I accepted the bid and sent in my deposit. After that, numerous additional undisclosed fees kept creeping in: different grout, picking up the tile I purchased through him, shelves for niche - the stone for which I was told I needed to purchase myself and separate from the additional niche fee, dump fee which I told him I would handle, and that extending the tile higher in one section would cost 240% /sqft more than his original quote. The bigger overcharge was that he jacked up the sqft on the bill wildly - the final sqft of the tile put in was 110 but he billed for installing 160 and only used 130 sqft of tile. He claimed this was due to the additional "complexity" of the job but had already billed me extra for the minor additional labor involved and never explained what about the project justified 50% higher install charges. I raised this issue multiple times along the way but he repeatedly ignored them and I had already sent in my deposit/scheduled around him so couldn't cancel at that point. I've hired many contractors on various projects around my house, and a couple times encountered reasonable additional charges if the scope or complexity changes materially. But this has been the first time I've been hit with so many upcharges/overbilling/undisclosed fees vs. the original quote. read more

Great designer and expert tile and stone work. I've had the pleasure of seeing lots of this fellas work up close and must say it's quite impressive I would recommend him to anyone looking for stellar design and quality tile work not to mention their concrete countertops and the owner also has great character read more

We wanted our kitchen backsplash done by a pro this time, so based on all the positive reviews and that Brian Decker's location was near NE Seattle, I reached out. He was very responsive to email and text. To our luck, he managed to squeeze us in before Christmas, at a week's notice as another job had shifted its timing. The tiling was done by his employee, Jesus and another assistant. Jesus and his assistant were VERY courteous, respectful of our time and our home (Jesus laid down plastic from the front door to the kitchen, as well as plastic over our granite counters). They arrived as scheduled each day, and when Jesus was given the wrong grout color from his purchase location, he texted me right away and returned within the hour with the correct one. Jesus' workmanship was excellent. Grouting and calking excellent. Jesus even sealed our granite counters after cleaning up without being asked! We will DEFINITELY hire Decker Design again for future tiling whenever we get our bathroom project going. read more

See all

It was a small job he did for me (a bathroom floor), but it came out great. And I was able to save some money by doing some of the prep work. He was prompt and clean and very courteous. read more

Brian Decker does absolutely amazing tile work. His attention to detail is a huge asset--because let's face it, if tile looks bad, it's very obvious and can irk the perfectionist deep inside of us. Not only is his tile amazing, Brian is super easy to work with. His positive and friendly attitude makes him an easy guy to be around--a plus when he's in your home getting the work done. I wouldn't recommend anyone else to my family and friends. read more

These guys are fantastic. Every worker I met was nice, focused on the job at hand, and willing to work around some less-than-ideal conditions to get the work done. We had multiple other trades and deliveries (big stuff) happening at the time, but Brian and his crew did the work quickly and at a high level of quality. Our kitchen backsplash looks awesome! read more

Tile must be installed with great precision, and Decker's technicians are masters at this. For one thing, they lay the tile out before they start installing - this reduces the amount of cutting, and it ensures a proper install. If you've ever seen a shower where the subway tiles have had to be cut into 1/4 lengths as they converge to a corner, you know what I'm talking about. The thing about tile is that if you don't have that precision install, then you've got ugly tile. With Decker Design, you'll have beautiful tile. It's that simple. read more

I am very pleased with the results of Brian Decker Design. I had my kitchen backsplash re-tiled and it turned out fantastic. I found the process of getting a quote, communication and scheduling to be very smooth and worry free. Ben the installer was highly professional and as mentioned did a fantastic job. I would definitely use Decker Design again. read more

I wanted to hire Brian because I'd heard such good things. Unfortunately, he couldn't get to my job while the weather promised to be good and I ended-up having to hire someone else. In the mean time, I had screwed-up Brian's schedule. Of course this created a big headache for him, more work and perhaps loss of money. While he was understandably frustrated, he was a gentleman and pardoned my offense. I will definitely hire him in the future. read more

Do I need a tile design and installation specialist very often, no? But when I do, I know exactly who to call- Brian Decker. This guy transforms a simple tile job into a work of art. His attention to detail is stunning. His care for his clients' homes is impeccable. His pricing is reasonable. Would I ever call another tile guy or try to do it myself--absolutely not, having seen his work, there is one call, and one call only, I will make when I want tile done right. As the company's slogan goes, "Installing tile that makes you smile". It makes me smile, and it will too if you give him a call. read more

Brian's staff just completed a backsplash in our Ballard condo. They did a fantastic job. If we need more tile work, we will call without doubt! read more

There is none better at tile installation than Decker Design. The magnificent work he continues to show is superior. I have know and referred out Brian Decker for 8 yrs now. If you need your tile looking #1. I would continue to use his services on every tile job. read more

Brian Decker is a highly detailed professional. When I asked him about how he ensures proper installation of tile, I got an absolutely professional answer. He reads and follows the manufacturers instructions. This may seem obvious at first, but it has saved he and some of his clients thousands of dollars in potential installation errors. Well done Brian! Keep up the good work. read more

Brian and crew recently did a backsplash demo and replacement tile for my kitchen. It was easy to schedule and adjust the installation times to work with my work. They did a clean and nice job and I would recommend them for tile projects. read more

We had laminate flooring in our bathroom (what?!) that needed to be replaced to prevent water damage and dry rot. Brian was extremely helpful pointing us in the right direction tile-wise based on the look and durability we were hoping for, as well as design ideas. We had a few challenges with the floor and plumbing and Brian was very honest about the limitations of the space and worked with us to make sure installation would go smoothly and meet our standards. Jacob installed the tile and he did a beautiful job. He was on time, took great care to make sure that our floors were protected during installation, and made sure the job was done quickly and carefully. Both he and Brian were available to answer questions and offer professional advice both onsite, and after installation. I really can't say enough good things about our experience with Decker Design. Our bathroom looks amazing and Brian and his team are so professional, talented, and friendly! I wouldn't hesitate to recommend them for any tile project. Really top notch! read more

We hired Brian from Decker Designs to come and give us a consultation on an exterior deck for a house that we just purchased. We wanted him to talk to us about what it takes to maintain an exterior tile deck. Tile decks can be very problematic as, if they leak you generally don't know until it's way too late and you have significant damage to repair. Brian was able to assess the deck give us confidence that it is well-built and in good shape and also helped us by sealing the tiles. A wonderful experience highly recommendable. If you need tile work done and I highly recommend you at least get a bid from Brian. read more

I have terra-cotta tiles in my kitchen, bathrooms, and hallways. Decker Design did an amazing job cleaning and resealing them. I haven't done the best job taking care of them the past 7 years (since I moved in), and they are amazingly clean. They were friendly, courteous, and prompt. I will definitely use them again in the future, and will refer my friends there. read more

I have worked on many projects with Brian and his crew. I am always amazed by the quality of the installation. These aren't your typical tile guys, these guys are artists. read more

Brian's guy Jason came and did a beautiful and quick job. It was hard to get on the calendar, but worth the wait. Thanks, guys!

I recently had Decker Design install my kitchen backsplash. Although the job was small, it was a little tricky because of how the window over the sink was placed in relation to the upper cabinets. Brian, the owner, was great to work with. He spent quite a bit of time going over the little details with me in advance so we had a clear plan before starting work. Sonny did the installation and he was great - prompt, friendly, and clearly very skilled and experienced. I will definitely use this company for any future projects. read more

Brian's tile installation is beautiful! Every time I show his work to someone they always think it is more expensive than what it was!

DO NOT USE BRIAN DECKER!!! I had Brian Decker install a 1" hex floor and it came out awful. 1) We spent a good 1-2 hours going over my kitchen floor layout and cabinet positions. We decided it would be easier to install the tile first before I installed my cabinets as it would mean less cutting of tile. I wanted a hex mosaic floor with a with around the kitchen and along the cabinets. He ended up putting the border a good 2 inches closer to the wall than we discussed. I had to cut off a good inch off the back of my cabinets in order to not cover up part of the border. He flatly refused to fix his mistake without me paying double the amount. I sent numerous drawings show the desired outcome and we discussed exactly where the face of the cabinets would be and how I need 2" of space in front of that spot. 2) I wanted to grout to be level with the tile surface, I paid good money to get rectified tile and wanted a nice smooth floor. Brian state he could do this but in the end they couldn't get the grout level with the tile (which is partially caused by number 3) 3) I paid extra to have the floor leveled and flatten per his suggestion. The floor may be level but his installation was so poor the tile is not flat. Creases and hills can be seen all over the floor, nothing to trip over but in most my lighting the floor just looks like crap and not even close to being flat. read more

Lowes (box store) installs vs. Decker Design. Let me tell you from experience in my own home. As a property manager I don't work the typical 8hr day - it's more like 12-14. When it comes to my own home projects a lot of the time I just try to hurry up and get them done because I don't have time do deal with my own remodel projects. I hired Lowes to do a quick kitchen back splash install and that was the biggest mistake ever!!! Yes it was cheap - but you know what cheap got me....no prep work, poor finish work, tile not aligned, and due to no wall prep work my kitchen back splash is wavy and uneven. Decker Design is so reasonably priced I kick myself I didn't use them the first time. Let me just say once you go "Decker" you won't go back to anyone else. I highly recommend Decker Design, their rates are so competitive - had I taken the time on my first kitchen back splash to just make the call I wouldn't be in the mess I am now. Their quality of work vs. their cost - you would think his rates would way higher. As a property manager, customer ect. I highly recommend them!! read more

We called Decker Design for an estimate for replacing our shower floor. His estimate was honest, thorough and made sense, so we hired them. Brian was nice to deal with, sent a great installer (Ben) and charged what he said he would. End result: we finally have a great floor. I would recommend this business to anyone wanting tile work, and will happily call them again in the future. read more

I hired Decker Design for a 2nd time - this time to do my kitchen backsplash. The installer Ben did another awesome job. I am a total perfectionist so any flaw drives me crazy. There is none. The backsplash looks fantastic! I will be giving Brian another call when I'm ready to tackle my bathroom remodel. read more

Brian from Decker designs and his team are extremely professional and did a fantastic job on our kitchen backsplash. It was done in a tuscan-style they were very patient with our design decision and we're even accommodating when we changed the design in the middle of construction. I would highly recommend Brian Decker and his team for any tile work. Glad we have found someone trustworthy and professional that we can go to for our remodeling needs. read more

Sonny recently installed a dimensional tile wall in our kitchen and entry which had some unique challenges. I am very happy that I chose Brian and his crew because the end result was outstanding and the wall is now a show piece. I appreciated most Sonny's attention to detail and the high quality standard he holds himself too. Sonny took no short cuts, answered my questions and walked me through scenarios when needed. Sonny was punctual, trustworthy, and ethical - the things you want when quality and precision are important. Brian should be your only call for tile work when it matters most. read more

Brian is an artist! Talented, personable and great to work with. 5 star service, all the way! I highly recommend Decker Design.

Brian and his team came out for a simple bathroom refresh. I had an old dingy bathroom that was carpeted. After a small leak I ripped the carpet out. They came in measured out the room created a design for the project and laid it all out prior to making their first cut. Like a surgeon they mapped everything out. The project looked great! There are no sliver cuts. I have had a lot of construction projects in the last 24 months and the most surprising thing was they were on budget! I would not hesitate to refer them! read more

Absolutely perfect work! Brian is meticulous and skilled in his tile work. We couldn't be more pleased with the job he did for us. Highly recommended. read more

Brian and his team are awesome. I always suggest his installer, Ben, to anyone needing tile work.

Brian and his crew did an excellent job for us both a kitchen floor and slate entryway. I've dealt with quite a number of contractors through the years and this company rates an excellent review. They communicated extremely well and showed up on time got the work done and it came out beautifully. read more

We can't begin to express how pleased we are with Decker Design and the work they did installing our bathroom tile. Jason our installer was absolutely fantastic! Extremely professional, willing to help with some design issues, and didn't bat an eye when we added some last minute scope changes. Just finished the job this last week and I am already singing praises to friends and family for their professionalism and quality of work. If you are needing tile installed - Decker Design is the team to hire!!!! read more

AVOID I called and spoke with Brian and sent him the information he requested. Only received an email 2 weeks later saying he was on another job and would get back soon. No response a month+ later. read more