I called this company to see if they could help with an issue on my screened-in porch. While they…read moredon't service the EZE Breeze porch system, Suzette went above and beyond to assist me. She asked me to send photos of the problem, took the time to research possible solutions, and even provided contact information for the right company to help. In today's world, it's rare to find a business willing to invest time and effort into helping someone when there's no opportunity for a sale. That level of customer service speaks volumes about the character of both Suzette and the company. A kind gesture and genuine concern for helping others make a lasting impression. Thank you, Suzette, for your professionalism, generosity, and willingness to help. It was greatly appreciated!

From the very beginning this was probably the easiest decision I had to make…read more Bill came to our home to see what the job will entail. Bill takes all the measurements and shows you other photos of previous work done and shows you samples for you to decide on. Suzett calls a few days later to inform you on how the process works. On schedule Suzett calls again to set up an appointment for installation. Installation day comes and Randy and Trey show up on time for the installation on a very hot day. Randy and Trey install the enclosure, clean up the entire area and then show us how the enclosure works and how to maintain it. We were given a tote bag with some cleaning supplies, a tool to make it easier if needed to use the enclosure and a set of detailed instructions on how to use the enclosure year round and how to maintain it. The day after the installation Suzett calls to do a follow up and to answer any questions you might have. Professional and friendly people, quality materials and well made and excellent service from everyone especially Randy and Trey. I would have no problem recommending Porch Protection Systems. I would give them more than 5 stars if I could. John & Bobbi

Discussed a screened in porch with the Owner and I knew exactly what I wanted. He listened and…read moreunderstood. I wanted one peak of the roof to be extended straight out to form the roof. I decided to make it a three-season roof so it has windows on all three sides, all with screens. And it looks great and functions extremely well. In pre-spring when the sun is out the room heats up and is very comfortable. Looking forward to our 1st summer with this room. Construction quality is very good and when we did the final walk-thru, the manager agreed to make a couple of minor tweaks, such as adjust window locks so they would open more easily. Very pleased!

I signed a contract to build a screened porch on our condo in January…read more They were to get the building permit and I was told by project manager that it was approved and he was getting it that day, April 7th. On July 3rd, I get an email from PM asking for the plot plan as he needed it for the building permit. I asked him what was going on as he said he had it back in April. Excuses came forward and so I told him he lied and this was unacceptable. Met with the owner and he denies any knowledge of what's going on, even though I copied him on all my correspondence to PM. So I stated the facts of what happened and said I don't tolerate being lied to and just tell me the truth. We parted on what I thought were good terms. The next week I get an email from this owner, copying his entire staff, attacking me because of my criticizing his employee. I was called a "bully, arrogant, condescending, etc...and not allowed to speak with PM again" I did respond as he did this to defend his incompetent PM and make me look like the problem. So the project starts on 7/17 and immediately they cut into my neighbor's corner post of his condo. The project gets stopped and I call the PM again. He comes and tells my neighbor he will have a crew fix this the next day, which was a Friday. They don't work on Fridays and no one ever showed up so PM lied again. After this they proceed to build the porch on 7/23, only this time they cut into my neighbor's siding and anchor the roof to his wall. Again, no one approved this action. I contacted the builder and told them to get this corrected immediately. Their response was the drawings were approved by all parties and they were not changing. I challenged them to show me where it stated the neighbor's property would be involved. No response. They tell me that I need to sign a design change order and will add $600 to my bill for the deviation. I sent them the Delaware building codes regarding contractors encroaching on private property. I then said I was going to contact the Department of Justice Consumer Affairs Dept and file a complaint. They then rescinded the $600 and went ahead to fix the problem. In conclusion I will say the crew who built the porch, did a fine job and we were satisfied. The process was a nightmare thanks to a dismissive, non-responsive project manager and the owner who condoned that behavior.

We had an appointment for an estimate on Saturday. We had a confirmation text from Jacob. He never…read moreshowed up. Now they don't answer their phones. Just stay away and don't waste your time - read the other reviews. There are plenty of other reputable fence companies to choose from.

No response to quality issues. Vinyl inserts no longer fit in the frames after only 2 years. Paid…read moreover $7k and I can't get anyone to make it good on their guarantee. Have sent pictures and full description of the issues and it is radio silence. Very unhappy but still willing to let them make it right.

The owner of thus business dud not show up on scheduled appointment. No phone call, and no apology…read morewhen reminded but an outrageous excuse how big and busy they are. Really!!! When he did show up he negated on the SunSetter's promotions. On top if that he had such an air of arrogance, i decided not to do business with his company. If the owneris tardy and dishonest what can i expect in terms of quality or service? Since then i have gotten a fantastic deal on a screened gazebo. .. lot more value for my money plus the contractor and his staff are pleasant to deal with. I would not recommend this comany to my worst enemy.

From the owner: At Coastal Sunrooms & Porch Enclosures, our professionals install the highest quality Frankford, DE…read moreWindows that fit your budget. Please give us a call today; you'll be happy you did.

I'm so impressed with Logan and Stephanie at Coastal Fence. They helped me obtain the correct…read moredrawings for the HOA. They aways return my calls and texts. They poured my backyard patio yesterday and they will install my new fence shortly. I highly recommend this company

Very pleased with Logan and his crews. Nice clean work. My fence looks great. Thanks to Coastal…read moreFence for enhancing the look of my back yard.

ZERO STARS.................I stopped by this office to inquire about options for my patio. No one…read morewas their whom really new any information. I called back and arranged for an estimate. The gentleman (I assume maybe the son of the owner?) came out, seemed knowledgeable about the EZE system that they seem to refer. I was looking for a more frame free option which he said he had. He was to send me information on this system, but never received. I then called, left two message because no one answered the phone even though there were at least two people there, and no followup response. A week later I stopped by their showroom, and a very standoffish older woman was abrupt and said she would have him call me without even taking my phone number or name. Two weeks later, still dead silence. If this is how they act before the sale, I understand why they have only a 3.3 start rating at best. Taking my business elsewhere!

Slow to respond when asked for an estimate on a small job: replacing screen door on a screened in…read moreporch. Even though someone on the phone said the "job wasn't too small".

We were so happy to find Flores for our Addition. They were lovely to work with and even when the…read morework was completed, they were available for quickly to resolved a minor issue. Highly recommend. Kelly

I highly recommend Flores Designs & Construction. Rigo listened to what I envisioned, submitted…read moreplans to the historic commission in my town, and worked well with the borough inspector to obtain all approvals and permits needed. His crews were excellent also while working at my home. My project entailed tear down of an old unstable garage and a rebuild that included retaining walls with proper drainage. Rigo went over and above to ensure I was happy, made minor adjustments as requested, and the finished product is exceptional. Lynn B. Kennett Square PA

Best experience ever! The workmanship and work ethic of the builders is unmatched (our…read moreshed/pavilion was built on-site). Matt and Brayden juggled things to accommodate our schedule and the structure looks great! A damaged board was promptly and happily replaced. I can't say enough nice things about this company!

We looked at many shed manufacturers but saw the quality of the sheds built by Backyard Escapes to…read morebe higher than any other seller. We were told the shed would take five weeks and it was ready in five weeks to the day. We purchased a 12 x 24' vinyl sided shed With three windows one door and double doors. We were absolutely delighted with the delivery. The delivery men navigated the shed through our very narrow driveway with no problems at all. They maneuvered the shed onto our crushed stone pad perfectly. We absolutely love the shed. We are so happy with the product and the company. We would highly recommend them.

This is the best fencing company on the Eastern Shore. Not only did they do a fantastic job, they…read moredid it quickly. Jason was above-and-beyond professional, worked with me to meet my budget, and delivered everything he promised and then some! This was my first fence, and frankly, I didn't know what I needed. Jason walked me through the process, made great suggestions, provided options, and even made sure to build me a gate wide enough for a lawnmower (I didn't even think about that!). Overall, I highly recommend using this company.

I say do not use this company for Fence installing of any type…read more No communication, no customer service and poor information in the estimate. Type of chain link fence ,Grade of soil.They dry bag the cement. Now post are all mostly loose and not aligned in line to each other When you complaint ,they turn it around and try to blame you for the issue you are having. The Field Supervisor said I was the biggest complainer they ever had. I stand up for myself and I am a retired Contractor and Realtor, I have installed and over seen the installation of many fence installs. The sale man made a drawling of the fence out line with measurements. The sub contractor did not follow it at all some short some long. Not one of the polls are in aline with each other in a line. The heights of all horizontal polls on the main top of the fence are not aligned on the fence. Will return with many photos to show you .