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Dedham Convenience Store

3.7 (3 reviews)
Ultra High-EndConvenience Stores

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7-Eleven - Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham              Storefront

7-Eleven

3.2(9 reviews)
2.2 mi
•$

As a local customer, I cannot believe how HORRIBLE this store associate is especially the morning…read moreshift- worst attitude ever!! I promise you it aint worth the hassle if you gotta deal w the nasty service! (If I wasnt working- ill handle her myself)

Went to purchase scratch tickets 7/7/24 @ 5:20 pm @711 on 29 Bridge st . Dedham, Ma 02026 with my…read moredebit card and was told by the owner that I had to buy a store product for at least a $1.00 dollar before he would sell me tickets. I asked why since it's not my first time purchasing mass lottery tickets with my debit card. I never ever had to purchase merchandise to obtain my tickets at any other stores .He said he gets charged for card transactions. I said I know that's a service charge and it's illegal to pass that service fee to the customer's. Why did he get instantly upset & mad and told me I'm not selling to you get out , I don't want to argue with you . I said sir this is just a discussion not an argument..And what you're doing is illegal in the state of Massachusetts. He said what ever tell whoever you want. I left in peace but upset that I didn't get my Lottery tickets I really was feeling lucky before I entered this establishment . I'm just gonna do what he said I guess? I will be putting a consumer complaint in with the Mass 'BBB'. " Better business bureau ".And I will also notify the Mass Lottery Department with my complaint. At the end of the day I was treated like crap for being a smart shopper and knowing my rights as a customer.

Photos
7-Eleven - Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham              Interior

Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham              Interior

7-Eleven - Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham              Interior

Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham              Interior

7-Eleven - Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham              Interior

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Dedham 7-Eleven -- 29 Bridge Street / Route 109, Dedham Interior

7-Eleven - Threatened to hit me , called a foggot

7-Eleven

2.0(12 reviews)
5.5 mi
•$

The miserable old man in the picture is a pain in the ass to deal with…read more grew up here and have been going to this 7/11 my entire life and somehow he always works whenever i go in To start off, when you walk in the store, one or more of these things will happen if its later: 1. When you enter the store, if you are not white he will tell you to stay out of trouble (Happened to me and my brown friends 3 seperate times when i was 11 years old. He would tell our white friends they were good to go inside LMAO) 2.He will leave the counter to pretend to stock items 3. He will follow you around the store 4. If you are not white (yes, seriously im not joking) he will tell you not to steal and that we have to pay for that 5. if you have an accent or someone else has an accent, he will make fun of you and hold up other customers to make fun of the accent of some poor mexican uber driver 6. if you take longer than 3 minutes in the store, he will tell you that hes closing the store soon. 7. If you say that its a 24/7 hour store, he will yell at you and run towards you in an aggressive manner (Happened to me 7/24/2023 around 2am) Other than that, the store is alright.

" Horrific customer service more than once , same staff member " : Please address…read more I went in yesterday at around 9:20pm on October 19, 2024. This heavy set woman with gold glasses waited; on me on the night shift. I had several negative experiences with her . Due to her rudeness, horrific customer service adequate and low emotional intelligence . She is always on the night shift on my experiences. ( this information is so you can adequately identify this employee). Today she sold me scratch tickets at around 9:20 pm. I went over to the keno area to scratch them . It took me less than 4 minutes. I went back to cash and buy another . She said at 9:24pm literally 4 minutes later. " She did me a favor by selling me the tickets" , prior because they stop selling tickets at 9:00 pm. So giving her my hard earned monies is her doing me a favor . Geez Louise ! The lack of customer service skills is horrendous. The low emotional intelligence blows your mind away . Second incident: different day I go in to get a soda and snacks . I go to the register with this same cashier , to pay . She says I have to open the safe . That I need to back away . This made me feel uncomfortable. She should lock the door and open the safe not with customers inside . Third incident: different day She tells me I need to scratch the bottom of my scratch tickets , because she doesn't get paid enough for this . She basically screamed this with other customers behind me . I felt uncomfortable. I might have left one unscratched but not all because it's not my first rodeo . Again her low emotional intelligence in her way of addressing a situation is horrific customer service. Fourth incident: This time it's not even 9:00 pm . I go to buy tickets she says they stop selling them . So if you can please address the time scratch tickets stop being sold . To have a consistency for customers like myself . This woman is putting her own policy depending on her mood . Like she gets a kick out of the control . She likes being in control . The customers are why she has a job to begin with . Please corporate or store owner humble the ego of this cashier . ( I also called the 7-11 corporate office outside the store in my car , so this hopefully is addressed because this situation with this cashier has got out of hand). Please also specify the time scratch tickets stop being sold . Thanks

Photos
7-Eleven - I HIGHLY RECOMMEND TO NEVER STEP IN THIS STORE FOR ANY REASON. THIS PERSON NEEDS TO BE IN JAIL

I HIGHLY RECOMMEND TO NEVER STEP IN THIS STORE FOR ANY REASON. THIS PERSON NEEDS TO BE IN JAIL

7-Eleven - Needham 7-Eleven -- 845 Highland Avenue, Needham           Storefront

Needham 7-Eleven -- 845 Highland Avenue, Needham Storefront

7-Eleven - Needham 7-Eleven -- 845 Highland Avenue, Needham           Interior

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Needham 7-Eleven -- 845 Highland Avenue, Needham Interior

Quick Stop - Quick Stop of Norwood -- 496 Washington Street / Route 1A, Junction of Railroad Avenue, Norwood            Sign about "Costumers"

Quick Stop

3.0(2 reviews)
3.8 mi

the young girl at the shop should not be running lottery, she continues to mess up orders. Today…read moretelling me Lucky for Life can only play for one night not multiple. She put my $20. on ten numbers for one night instead of ONE number for 10 days which I explained what I wanted before she entered into the machine and then told me I was wrong after I questioned the ticket wtf! I won't go in again if she is behind the counter, so frustrating.

In a town that seems to have more convenience stores than other other city or town in…read moreMassachusetts, Quick Stop is THE BEST. The corner of Railroad Ave and Washington St is crazy - 3 (yes, 3) convenience stores, and the only reason why there aren't 4 is because there is a parking lot on the other corner. If those stores didn't need the parking, there would probably be a store there. But Quick Stop would still be the best... nice man and woman seem to own and/or run it (husband and wife, perhaps?), they always seem to be open, and they are incredibly friendly. And unlike the shady convenience store diagonally across the street, when you walk in, you don't have to walk through 5 townies outside who are smoking before they go inside to wait for the next Keno game. Lottery players are a big customer base here, I suppose, but all your basics are here too, as are the best prices on Diet Coke (my personal vice). Go on in and you won't regret it!

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Quick Stop - Quick Stop -- 496 Washington Street / Route 1A, Norwood               Storefront

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Quick Stop -- 496 Washington Street / Route 1A, Norwood Storefront

Dedham Convenience Store - convenience - Updated May 2026

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