Took My Husband for an annual physical, they never checked his heart or asked the questions that…read moreare common with an elder patient. Dr wouldn't listen to our problems, and then doctor walked out the door and never came back. We have issues that needed his attention!!!!!! My husband's memory is gone and he can't hear in his right ear and all the doctor said "you have wax in your ear" Then he said "we shouldn't take the wax out because then he'll need a hearing aid". WTF.! My husband has dementia and the doctor wouldn't listen to us! he also is a cancer survivor and they never asked any questions relating to his colon cancer. Then they said they're gonna take blood, but they did not tell us when we would get the results. The whole purpose of this particular appointment was to a get A. Get a physical B. Get the results of the CT scan C. Address the constant urination problem, He walked out the door before we could finish any of these issues and never came back. I need to have two doctors signature in order to use my long-term care for my husband, but this doctor just walked out the door and didn't do anything about it‍ my husband is 76 and they never asked him any questions. I would NEVER recommend this doctor to anyone! I will be looking for a new doctor as soon as possible! Betty Kelly

Love Dr. Phan! He's kind, caring and really listens. It's hard to find an HMO doctor this good.read more

Best doctor I've had in YEARS. She is always doing her best to be responsive, helpful, and timely…read more She makes me feel like I matter and that is unusual in most cases of managed care these days. I hope she knows how uniques she is!

Dr. Tara Scott is truly an exceptional doctor and one of the best physicians in Long Beach and in…read morethe entire state of California. She is remarkably smart, analytical, and compassionate. Her medical knowledge and ability to understand and explain complex health issues are outstanding. She takes the time to listen carefully, answer questions, and make sure her patients feel supported and informed at every visit. Dr. Scott's office reflects the kind of caring person she is. She has pictures of her pets and her children's artwork displayed, which creates such a warm and welcoming atmosphere. She is also an avid reader and even keeps a small library of books in her office that patients can borrow, showing how deeply she values both health and lifelong learning. She truly cares about her patients and always goes above and beyond to provide the best care possible. In addition to her professional excellence, Dr. Scott is an inspiring role model. She is a dedicated runner and athlete, and she brings that same discipline, energy, and positive spirit to her medical practice. I feel very fortunate to have Dr. Scott as my primary care physician. She provides exceptional care with intelligence, empathy, and integrity. Long Beach is lucky to have her. Signed, Kristy B.

Typical hmo bs call center for appointment they'll send you to urgent care hell first waiting…read more forever

Dr Fang truly changed my life. Best doctor I've ever had.read more

I had been through several doctors trying to find a good fit. I scored with Dr. Yvonne Rodriguez…read more From the time I checked in to the time I got called back was minutes. After my vitals were taken by a team member, it was just minutes until the doctor entered the room. I found her to be personable, knowledgeable, attentive - all the things you want in a doctor. The staff was friendly, the office was clean, and the doctor was exactly what I was looking for. Highly recommend!

Dr. Rodriguez is the most knowledgeable, caring, and attentive family physician. Simply The Best!…read moreShe is extremely thorough and reviews the entire medical history to determine the best treatment. Nothing is left out, but rather explored in detail. She listens to her patients. It is challenging to schedule appointments to see her. However, I respect her and am grateful I found her. The office staff is very nice and accommodating as well.

Dr S. Green is amazing and extremely caring. Highly recommended for her professionalism.read more

We had an extremely pleasant experience at Dr Green office today. She went out of the way to fit us…read morein her already tight schedule, also made sure my wife and i understand the journey ahead of us. Dealing with cancer is no easy feat, people like Dr Green and her staffs absolutely make it more transparent and manageable with their expertise and kindness.

Dr. Allsup is the best doctor ever! I've been seeing her for years and every interaction has been…read moremore than pleasant. She really listens! Thank you doctor! You are my hero!

Extremely disappointed! I had high hopes when I decided to…read morehave Dr. Karen Allsup as my general doctor. It was recommended by my insurance sales rep because she even goes to her. She raved about her. First time I saw her was in June to confirm I was pregnant and I was. Yay! She told me that I would mostly not see her for a while because of the pregnancy and my interactions would be with my OB. But she did say if it wasn't baby related, I could go see her. So now let's jump to Dec. 4, Tuesday morning, I called my OB and she advised me this is something my general doctor should handle. Then that would be Dr. Karen Allsup. So I called her office to see if I could squeeze in an appointment around 8:20am. I was turned down. The reason why I wanted to see her was I had major abdominal pains and diarrhea every hour to 2 hrs starting since the previous night at 6:30pm. Since I was pregnant, I wanted her advice on what type of medication I could take to ease the pain and the diarrhea. Plus I wanted to know if this was a normal pregnancy thing, food poisoning or if I should go to the ER. Someone did call me back, it was one of her medical staff 2 hrs later. I was advised that it was too early to tell and I should go on a BRAT diet. I followed her advice. The next morning on Wednesday, I had not improved and decided to stop eating and drinking at 3pm the day before because the pain was too painful. So I called Dr. Allsup again to squeeze me in for an appointment. I was turned down b/c she was too full but I asked if the Dr. Allsup could give me any advice. I was scared and desperate. I even told the medical stuff that. Was I harming my baby? The pain didn't stop at all, I couldn't stop the diarrhea and waited all day for her call. I would assume a pregnant woman who hasn't stopped diarrhea for almost 2 days and complains of major abdominal pain would be a red flag for Dr. Karen Allsup, but it wasn't. I gave up at 7pm and went to the ER that night. So when did someone finally call me back from Dr. Karen Allsup's office, late Friday afternoon!!!!!! She was pushing me to make an appointment with the doctor and I was like NO WAY. I told the appointment setter why would I go see the doctor if she didn't care to call me back when I was desperate for an answer. I had to go to the ER! Then again, the staff kept pushing me to set an appointment. I was like leave me alone because why should I go to a doctor that doesn't care about me especially when I am pregnant.

The only doctor I would concern myself with. He's a regular…read moredoctor, but he leans toward holistic health and clean health , living as well.

After ~15 years of being my primary care physician and doing and admirable job he suddenly cut me…read moreoff and no longer responds to requests or messages. No explanation other than trying to shuffle me off to another doctor who I didn't know. Now his employer, Optum has completely cut me off from all of their services. Really horrible situation as I can no longer access my medical records at all. He should leave Optum and join a practice where he serves his patients rather than United Healthcare shareholders. Very sad.

I've been a patient here for multiple years, which makes it even more unfortunate that these issues…read morehave persisted over such a long period of time. Pros: The front-line staff is very nice and polite. Care can be hit or miss though. Cons: Unfortunately, everything else. You should expect delays, lost mail, poor follow-up, and a lack of follow-through. Administrative incompetence is a recurring issue, especially when it comes to billing. Insurance is frequently billed incorrectly, which can result in the patient being charged the full amount out of pocket. I've spent seven months dealing with billing departments through multiple phone calls, endless back-and-forths, and no real resolution--just ongoing headaches. On top of that, if your "physical" ends up including anything outside of what they arbitrarily define as a general physical, expect additional charges that feel misleading at best and scam-like at worst. Overall, while the staff may be friendly, the operational and billing issues make this practice incredibly frustrating and unreliable. I would NOT recommend it.

I had a physical, some questions, & had a few concerns, & my appointment with Marisa Mendez went…read moreextremely well. Marisa answered all of my questions, I love that she's confident, knowledgeable, efficient, & kind. I'd highly recommend Marisa. Also, the front desk staff is friendly & kind.

i liked her okay in the beginning but i also thought she didn't ask too many questions when i would…read moresee her. not a ton of nutrition questions and quick to diagnose me as another IBS case when i was going through a bout of gi distress for months. it was honestly due to stress and i do not believe i have ibs. i've already had a bad PCP with memorial care - and this time the staff did not communicate at all and the doctor did not message me in a timely manner - nor did she read everything in its entirety. her messages are usually super formulaic and not personable. if she cannot respond with sincerity to her pts, she should consider seeing less patients. my request for referral was canceled without my consent and their office wanted me to see a family physician for a derm referral. it took 2 months and then some for me to resolve this issue. they kept telling me it's due to my insurance but it was not bc i called my insurance twice to represent me - as my benefits allowed me to see a specialist. they wanted me to see another family physician before they would refer me out to derm - not sure why? one of the MAs at her office kept copying pasting generic replies to try and get me to schedule another appt for my chief complaint that i had already brought up at physical. hard to hide things when everything is recorded in epic chart system. very disappointing care. i switched doctors. EDIT: also very lazy of memorial care to "respond" yet i call the number and it's just the general line to call and connect with a patient navigator. do better. actually care. if you actually care, a manager would follow up with me

I have been waiting to see Dr. Barroga as a new pt because my long time dr retired. She was…read morewayyyyyyy worth the wait! She was on time, very attentive and explained everything thoroughly to me. Her entire staff was awesome. Cindy asked questions and took my vitals. Araceli scheduled my lab appt and follow up Both made me feel welcomed. I left Dr Barroga's office feeling like they were a great fit for me and truly cared about my medical health. Thanks to all

I called the number below but only reached a laundry list of options. Not sure where to go from…read morehere but thanks for the response! Went in as a first time patient for this particular segment of memorial care (honestly have no idea why there's so many practices with the same name that are all different) with concerns of a yeast infection and walked out with a $300+ bill and no actual yeast infection. It doesn't seem realistic to go to the Dr with concerns of a yeast infection and pay $300 each time on top of copay and cost of medicine. I just had a baby even that only cost me $600. I can only assume I would've been better off visiting urgent care or no dr at all. Memorial care medical group has been a confusing web of separate practices with the same name since I moved to Southern California, one that has left me feeling like a sheep among others rather than a human. Continuously left disappointed in the healthcare and insurance systems.

Dr. Su was fine seeing in person. She was pleasant, thorough and spent time to listen to me. The…read morefollow up was where she failed. It's been several weeks and she still hasn't reviewed my test results. I've tried to message her, and have called her office only to be told they would message her. Still no reply. Very dissatisfied, and will be looking for a new doctor.