Kate R nailed it! They are very rude! There are plenty of other good florist around without going…read morethere.

Very, very rude. Called to place an order and she screamed at me, literally. Told me how wrong I…read moream and she is busy today. I was trying to order flowers to send to a dear friend who just got into town yesterday and will be there for awhile. I was willing to pay a lot of money for flowers and don't need to be treated like that. I got treated much nicer by someone else so beaware when calling.

I recently ordered flowers for my partner and i chose a DELUXE medium pastel arrangement, for 75…read moredollars they are pretty stingy with the flowers and youre not gonna get pastel colors. The vase stuffed all the way with filler greens, busted up roses and a sunflowers and a HALF. Not to forget i had requested they add a note for an extra charge and they did not include that either. And i hate to write bad review but i just hope i got unlucky.

Don't waste your time with this company, trust the negative reviews…read more I looked on here for reviews before placing my order, I figured the good reviews outweighed the bad even though all recent reviews were negative. I placed an order for Valentine's Day, I get a text today, Feburary 13th from my wife saying she got my flowers. I reached out to the business owner via email, she said they made a "corporate decision" to deliver some orders today. Claims they sent me an email, they did not, just trying to cover their butt. Now I'm left empty handed on Valentine's Day. The business owner did not sound like she cared at all. Additionally, the flowers were wilted and looked like they fell over on the way to the delivery. Definitely not worth the $100+ I paid for these, should have just gone to a grocery store and delivered myself. As a small business owner I never leave negative reviews, but I've also never received such bad customer service before. If I could give negative stars I would.

All around bad. Anniversary flowers ordered on their website on a Friday, which provided me a…read moredelivery window option for Saturday between 11am - 3pm (and received an e-mailed confirmation). The flowers do not arrive on Saturday. I leave a voice message Saturday at 3:30 pm, no response on Monday. Tuesday, I go the store ask for a refund, and am told they can't find the order, and they are closed on Saturday. I am asked to forward my e-mail receipt to an e-mail address, which I do (having the staff member confirm the e-mail is correct). 48 hours later, I've still received no phone calls or e-mails, and thus I've just disputed the charge with my credit card. No apologies provided to the Mrs., either. I've used them twice a year for a couple years as the Mrs. has been pleased with the flowers, and I've tolerated some minor issues (slightly late deliveries and somewhat comically, mylar balloons not being delivered for three separate orders, which has become a running joke). All that said, they don't seem particularly bothered that I haven't received my flowers or refund -- but I am. Good riddance!

This was suppose to be a redemption review about excellent customer service but has detoured to…read morebeing just plan insulted by staff on arrival. My husband had flowers delivered by Park Crest to my office and I was disappointed in the arrangement. It looked nothing like the photo my husband chose online and were wilting and damaged. I left a message and they called me back promptly with apologies and offered me a new bouquet! Even asked if I would like a different one so that I had a holiday center piece! I was ecstatic to have the option, noting to the woman on the phone that she was doing me a huge courtesy. They delivered them 2 days later. Great! Things got weird when they asked me to bring back the large vase that my original arrangement came in. The new arrangement was much smaller. They did offer to have their driver pick it up. I ended up dropping it off instead. This is were I decided to change my review. The two women I was thanking ended up laughing and insulting me. I explained that my co-worker was a florist at Whole Foods and received a RUDE response of laughing and comments about how quote, "That isn't a florist". They went on for long enough that I felt very awkward. This maybe how they feel about corporate flower arrangers but that needs to stay behind the scenes and not be passed along to me. They seem like a well established business and likely don't care about losing my business. Flowers cost a lot of money and should come with joy not gritted teeth.

This has been my go to in Georgetown for FOURTY YEARS to get flowers to home no matter where I was…read morein US! Their quality was and is TOP NOTCH and I'll put that to any florist I've used in America. Recently my mom transferred between hospital and long term care before flowers arrived. They CALLED me to tell and forwarded a beautiful arrangement to complete my purchase to the new address.... No extra charge. The store is highest quality, they are PERSONALLY responsible and they have NEVER let me down from homecoming to family in nursing home!

Spent $170 for flowers for my daughter's first Mothers Day. I get its a busy time of year, but they…read moreall died within 2 days.

You'll be thrilled! It is evident that Margot Blair was built with passion, heart & soul. Their…read morebold style, unique specie selections and trademark whimsy will make you a repeat customer, as it did for us. Thank you soooo much!

I have a go-to Florist in Austin, but decided to try something new and give Margot Blair a try…read more Pictures of their arrangements on their website are beautiful. I ordered flowers here for my mom, and chose a pretty sizable arrangement (around $200). The arrangement was beautiful, but unfortunately didn't last longer than 2 days, which is unacceptable. I called to let them know expecting them to provide some sort of recourse, and after nicely explaining the situation to them, they ultimately would only offer 10% off my next order. They claimed their flowers are premium and extremely delicate, which is why they don't last as long. I don't necessarily think that's true, since my mom took a picture of the arrangement right after it was delivered (she texted me to tell me thank you), and you could already tell one of the flowers was on its last legs. Either way though, you can't be in the business of selling expensive flower arrangements that don't last beyond a couple days. I never write reviews but want others to be forewarned. They may do a wonderful job with weddings, but I wouldn't order an arrangement from them again.

Ain't no FTD boquet... THAT'S for darn sure!…read more In fact, I was so impressed by the flowers that just arrived, I immediately went online to see who this David Kurio was. Bingo! Gorgeous stuff. I offer a wholehearted 5 stars for an amazing representation of that elegant simplicity that never fails to bowl me over. Bravo! (PS.... The arrangement also puts me in mind of my grandmother's award-winning South Jersey garden, which adds a wholly personal and highly emotional dimension for me. Don't know if that was by accident or design, but I'll take it--and try not to cry!)

David's floral designs are so stunning they make me cry! He is wildly talented. Thank you David…read moreand team for making the most fantastical and exquisite floral designs I've ever experienced in my life. Wow!

got paneer roses ASAP fresh and good…read more Affordable prices recommended definitely

I had recently procured a bulk order for my sons wedding from jasmine flowers. The whole process…read morefrom procurement through payment was seamless, The customer service was exceptional in terms of responsiveness, flexibility ,trustworthiness and value. I was constantly kept in the loop as far as the status of the order is concerned. This is a great place that provides fresh high quality flowers at a reasonable cost. I have no hesitation in recommending them for your needs Sudhakar

Extremely poor customer service. The bridal bouquet I received was not what I ordered, the…read moreadditional cake flowers I paid for were nonexistent, and when I called Posey after the wedding to express my disappointment, Bonnie acted like she could care less. I went back and forth via email with Posey regarding my bridal bouquet prior to my wedding, outlining in great detail what I was looking for - namely, a medium-sized cascading/waterfall bouquet with various flowers. The invoice from Posey even says "Bridal bouquet with cascading greenery-$250". However, when I arrived at my venue on my wedding day, the bouquet that awaited me was definitely not cascading. It was beautiful, yes, and I was sure to let Bonnie know I appreciated that on the phone, but it was simply not what I paid for. She proceeded to argue that it WAS in fact, cascading (see the picture and decide for yourself), that I had only paid for a "standard" bouquet anyway, and that my bouquet was based on the picture I provided, which wasn't cascading... (See what she did there? Zero accountability, no matter what.) What was the point of all those emails if they were only going to reference one picture?? The picture I provided was only to illustrate the type of flowers and colors I wanted, which I clearly stated in my emails to Posey. Also, I paid for extra cake flowers, since I increased the size of my cake a few months before the wedding. There ended up being only one large flower between the two tiers, and a couple of small flowers beside it and on top. Look at the picture and tell me that was worth $55. When I asked her what happened, she blamed the lack of flowers on the baker, even though I specifically asked Posey to place the flowers. When I asked her what they did with all the extra flowers I paid for if they didn't end up on the cake, she said they put them in my bouquet. (An obvious lie...the cake flowers' stems would have already been removed.) Bonnie's response to all this was that if I had called on my wedding day, they would have come to the venue and "fixed" it. I'm sorry, but who tf calls their vendor an hour before they're about to walk down the aisle?? It was already too late. She wrapped up our lovely conversation by asking me what the point of my call was... All in all, I found Bonnie's honesty and professionalism sorely lacking. I realize I am not a "big fish" customer, but it was my wedding day, and I explained in great detail what I wanted. Look elsewhere if you want a florist who actually cares about bringing your vision to life.

A+ experience!! I am a Houston Based Wedding Planner and I do a few Austin area weddings a year. My…read moremost recent wedding was in December at the Fairmont Hotel. Tiffany and the Posey Team were incredible to work with! Tiffany is so knowledgeable and it shows! I feel so comfortable taking my clients to meet with her because she really works hard to understand their vision and make it come to life! Can't wait for another Austin wedding to work with this amazing team!