Extremely poor customer service. The bridal bouquet I received was not what I ordered, the additional cake flowers I paid for were nonexistent, and when I called Posey after the wedding to express my disappointment, Bonnie acted like she could care less. I went back and forth via email with Posey regarding my bridal bouquet prior to my wedding, outlining in great detail what I was looking for - namely, a medium-sized cascading/waterfall bouquet with various flowers. The invoice from Posey even says "Bridal bouquet with cascading greenery-$250". However, when I arrived at my venue on my wedding day, the bouquet that awaited me was definitely not cascading. It was beautiful, yes, and I was sure to let Bonnie know I appreciated that on the phone, but it was simply not what I paid for. She proceeded to argue that it WAS in fact, cascading (see the picture and decide for yourself), that I had only paid for a "standard" bouquet anyway, and that my bouquet was based on the picture I provided, which wasn't cascading... (See what she did there? Zero accountability, no matter what.) What was the point of all those emails if they were only going to reference one picture?? The picture I provided was only to illustrate the type of flowers and colors I wanted, which I clearly stated in my emails to Posey. Also, I paid for extra cake flowers, since I increased the size of my cake a few months before the wedding. There ended up being only one large flower between the two tiers, and a couple of small flowers beside it and on top. Look at the picture and tell me that was worth $55. When I asked her what happened, she blamed the lack of flowers on the baker, even though I specifically asked Posey to place the flowers. When I asked her what they did with all the extra flowers I paid for if they didn't end up on the cake, she said they put them in my bouquet. (An obvious lie...the cake flowers' stems would have already been removed.) Bonnie's response to all this was that if I had called on my wedding day, they would have come to the venue and "fixed" it. I'm sorry, but who tf calls their vendor an hour before they're about to walk down the aisle?? It was already too late. She wrapped up our lovely conversation by asking me what the point of my call was... All in all, I found Bonnie's honesty and professionalism sorely lacking. I realize I am not a "big fish" customer, but it was my wedding day, and I explained in great detail what I wanted. Look elsewhere if you want a florist who actually cares about bringing your vision to life. read more

Posey Floral & Event Design - Regular bouquet - not cascading whatsoever. - Florists Near Me - Austin, Texas

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A+ experience!! I am a Houston Based Wedding Planner and I do a few Austin area weddings a year. My most recent wedding was in December at the Fairmont Hotel. Tiffany and the Posey Team were incredible to work with! Tiffany is so knowledgeable and it shows! I feel so comfortable taking my clients to meet with her because she really works hard to understand their vision and make it come to life! Can't wait for another Austin wedding to work with this amazing team! read more

Posey was amazing for my daughter's 15 Birthday during Covid. They are professional, kind, and sooooo creative. Love this company! read more

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I used Posey for my wedding a couple of weeks ago and I couldn't recommend them more! They were great and helped me figure out how to bring my vision to life within my budget. The flowers and greenery made it the perfect setting. read more

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I used Posey to send flowers to a friend last week. Not only was the ordering process super easy, but pricing was relatively reasonable (for delivery service)...and my friend with an eye for design and great taste couldn't stop raving about how gorgeous they were. I also follow their Instagram and just love their arrangements. Would highly recommend, especially as an alternative to King Florist (which is just as beautiful, but sooo expensive) and the other online delivery shops that have an overwhelming assortment of underwhelming options. read more

Posey is our absolute favorite florist in the world. They are personable, kind, reliable and most importantly, have the best products. I love sending a little posey for small occasions. Recently, my husband ordered flowers for a really special occasion for me and they were beautiful, but they wilted really quickly (in a few days). I contacted Posey and they were (no surprise) so gracious and kindly offered to replace the arrangement. It was above and beyond! read more

Posey Floral and Event Design was a pleasure to work with from start to finish, and the flowers made my Valentine's wedding. As a bride, there are so many visual directions to go. My "vision board" had bouquets as traditional as Diana's and some as modern as twigs. I was getting overwhelmed. But my first meeting with Maddy left me wondering why I worried. She took all of the beautiful, disparate parts of my vision and turned them into something beautiful. After that first meeting, I didn't have to do anything flowers-wise. Posey handled it all. On my wedding day, I was greeted by 7 beautiful bridesmaid bouquets and a GORGEOUS wedding bouquet - all beyond my wildest dreams. Maddy elegantly handled set up and let me enjoy my day. The bouquets were really a revelation. Some of my favorite photos from the wedding are "bouquet portraits." Whatever your wedding style, you can trust Maddy and Bonnie to stay true to your vision, and realize it in the most beautiful way. read more

Posey Floral and Event Design handled the floral arrangements for our wedding. Their team was amazing and knocked every aspect out of the park for us at a great price. They really shined on the details for our wedding and met our high maintenance expectations. Maddy specifically excels at understanding her clients and bringing forth the best of that vision. The chuppah (part of Jewish weddings - is a tapestry attached to the tops of four poles) was done in accordance with Jewish customs and was ornate. She really understood how to make it stand out without overdoing the design (which in our opinion is very difficult). One other thing we would like to point out is Posey's knowledge of floral combinations. They have such a unique understanding of what looks great and pairs well during the different seasons of the year. Flowers are a critical component of any wedding. Posey Floral and Event Design is definitely our recommendation for your big day and we could not have been happier with the job they did. Thanks Maddy for having a huge hand in our special day! read more

As an update, our wedding was gorgeous, and most of that is due to Posey's creative ideas and excellent execution and attention to detail. In addition to the beautiful styling and flowers at the wedding, my husband has ordered me a couple of bouquets from Posey, and both times they have reflected the progressive, sophisticated, and lovely aesthetic that makes Bonni and Madeleine floral geniuses. Well done girls! read more

I LOVED the arrangements Posey did for my wedding. They did such an amazing job and the florals were really one of my favorite parts of the night. I got a lot of compliments on how beautiful they were and several friends told me it was like a "pinterest wedding," which was definitely intended to be a compliment! ;) They did their best to work within my budget and were able to "re-use" or relocate some arrangements from the ceremony for the reception to help cut costs. The girls I worked with directly, from our initial meeting to all subsequent email exchanges, were always very pleasant. I only wish I had pictures to attach but haven't gotten those back from the photographer yet. read more

INCREDIBLE! I wish I could share the amazing pictures of our wedding and how Bonni and Madeleine are true artists. My husband and I had to find a florist last minute and Posey did more than accommodate us - they were sympathetic with our situation, worked within our budget and surprised us with the breathtaking designs on our big day. I truly cannot thank Bonni and Madeleine enough for saving our wedding day. Their work is incredible and you can absolutely not go wrong with these girls - they were definitely born to do this work! read more

My friend and I walked in to ask what they all do, pricing and information. We were thinking of using them as our florist for another good friends surprise birthday party. They seemed standoff-ish when we walked in, like they didn't take us seriously. It was not professional at all. We did not feel welcomed. They lost our business. read more

Madeleine at Posey Floral and Event Design created stunning arrangements and bouquets for our wedding. We met just once before the wedding and I shared with her a few photos of flowers that I liked and some inspiration photos I was using to develop the vision for our wedding. She captured it perfectly and when I saw that flowers for the first time they took my breath away. In addition, Madeleine was sweet, professional and flexible when I wanted to make a few last minute changes. I highly recommend Posey Floral and Event Design! read more

Posey Floral is hands down AMAZING. Madeline was extremely professional and creative. I worked with her mostly over the phone since I was out of the state during the planning portion of the wedding. However, we met a few weeks prior to the wedding and she was very pleasant and had great ideas on how to make everything look perfect. She was also willing to work within a budget and I found that she used her creativity to make things work instead of bumping up the price of everything to make things better, which a lot of other vendors tend to do. I loved their portfolio of work prior to hiring Posey and was 100% pleased when everything arrived on time and in an orderly fashion on wedding day - not to mention I LOVED the arrangements. Thank you Madeline and team. read more

Posey Floral and Event Design did an outstanding job for my daughter's wedding. Bonni is great to work with in every way. She listened to what we wanted, welcomed changes, understood the importance of details, was very knowledgeable, friendly and easy to work with. Above all, she knew what my daughters vision was and executed it with perfection. Thank you Bonni for a job well done--the flowers were gorgeous! Norma K. read more

Bonni Taylor and her team did an amazing job for my daughter's wedding. Not only were the flowers exactly what the bride asked for, they were beyond gorgeous! Every detail was perfect. Each arrangement was a work of art, colorful, fragrant, and glorious. Her professionalism and caring was so appreciated. She went above and beyond what was expected. read more