Was dealing with the back and forth of the BMV and courthouse and finding a place to print things…read moreand so on so once everything was finally done and I was licensed, titled, and registered for Ohio I decided to stop by here on the way home because I heard they had loads of faygo flavors. They did! I wish this wasn't located where it is as I'll probably never be there again and don't like driving in that area but the whole story seemed nice and very reminiscent of a ralphs/safeway/kroger with nice staff as well. But the faygo was certainly the most important thing and the only thing I was there to buy so I can't comment too fully on the rest.

Good afternoon, I…read moream submitting this review because the experience at the Defiance, OH Walmart raises significant concerns about pricing accuracy and compliance with Walmart's published policies. On December 6th, my husband attempted to purchase a LEGO set that was clearly marked on sale throughout the toy department and was still listed at that same sale price on Walmart.com. However, the item rang up at full price. When assistance was requested, the associate who responded -- Robert, identifying himself as the "Up Front Coach" -- stated that although the set had been on sale, the sale "ended earlier that morning," and he refused to honor the price shown both in the store and online. When my husband pointed out that the sale signage remained posted and the Walmart.com price was still active, Robert stated that "Walmart does not honor its online pricing in-store." This directly contradicts Walmart's own corporate price-match policy, which states that stores will match the price of identical items advertised on Walmart.com. Please see the attached screenshots taken on the same day as this interaction. Beyond the inconvenience, this situation raises a more serious concern: If an item is advertised at one price online and on in-store signage, but scanned at a higher price at the register -- and leadership refuses to honor either advertised price -- this creates the appearance of non-compliant pricing practices. Whether intentional or due to lack of training, this is a significant issue that warrants immediate review. Customers should never encounter conflicting pricing information, particularly when a store leader provides inaccurate explanations of policy. The interaction itself was dismissive and unprofessional, but the larger issue is the breakdown in adherence to Walmart's own pricing and policy standards. When an "Up Front Coach" provides incorrect information and refuses to follow posted and advertised pricing, it undermines trust and may expose the store to avoidable pricing compliance concerns. Ongoing issues had led us to cancel our Walmart+ membership previously, and now it appears that we'll be doing our shopping as a whole elsewhere. I also emailed Walmart Corporate for review of the following for the Defiance, Ohio location to look into their: Training and policy knowledge for front-end leadership Compliance with posted and online pricing Removal of outdated or inaccurate signage Correct application of Walmart's price-match policy I requested follow-up communication regarding the steps taken to address this issue when it first occurred, but I wasn't even given the courtesy of an acknowledgement that my email was received. Customers should be able to rely on Walmart to ensure accurate and transparent pricing -- and to have store leadership that understands and upholds corporate policy. Yet, it seems that customer service has been thrown out the window. All I can say is Buyer Beware..... I believe their employee's actions and Walmart's lack of response says it all.

My feelings on this place have changed dramatically over the past year. While I loved getting…read moredelivery from here and all that, it's now somewhere I can't trust and where it is a huge pain in the ass when you need customer service. Every single delivery grocery order I've gotten in the past year has come with multiple expired items - not by a day or two, I'm talking milk and bread that are dated as best buy / eat by TWO FULL MONTHS PRIOR and rotten veg as well. On top of that, anything you get canned is completely bashed to hell which is HIGH RISK of botulism with how just insanely crushed and dented these things are. Otherwise they tend to just have nothing in stock and the employees seem incapable of choosing basic things to replace your items with if you order, say, "Made up chip brand 10oz" they will NOT think to replace it (even if you have substitutions ON for the item) with "Made up chip brand 9oz", instead you get nothing. The biggest problem truly is in the rotten and expired food though, especially because if you bother coming in to return/exchange it becomes even worse. Nearly EVERY SINGLE TIME I've ordered groceries from here in the past 12 months I've had to go in to the store to customer support and then spend OVER AN HOUR EACH TIME to simply get replacements with the same items. It is INSANE and the staff are completely delusional about their standing in life. I'm super polite and kind and don't even complain or groan about the issue, I smile and be nice, but they act like they are just 'above' doing anything for the customer, like you're asking the CEO to do it or something. These minimum wage high school dropouts really feel like it's okay to be a jerk when they can't even manage to replace "Milk" with "Milk" in under 90 minutes. It's disgusting. The non-grocery departments aren't any better. I've come here looking for some basic vehicle items I needed to replace (which walmart carries in all their stores, including this one) and asked one of the employees working near the service department for help finding the items only to be told they didn't care and it wasn't really their problem. Don't shop here, not in person and not online, unless there are some items that are absolutely unavailable everywhere else in town. The prices aren't even competitive anymore anyway, so there's really no reason to choose one of the most disliked chain companies when it comes to groceries in the country.

Went today for a few grocery odds and ends, noticed they have Prego pasta sauce on the shelf that…read moreexpired over 2 years ago. Check the dates before purchasing anything from here!

Love to shop at this store, very convenient! They carry the most quality products I have seen in…read moreany store around ! The owners are very nice people and they cater to the customer in any way they can ! I will shop this this store over and over again!

I usually love coming here, the cookies are amazing. But today the person on the register, Kathy,…read morewas extremely rude. I did not feel welcomed at all in the store and I frequent often. Even refused to greet me with an hello and just stared at me when I got to the register. Only reason I can think of as to why is that she didn't like how I was Hispanic.

Over priced and shelves are not stocked. Employees sitting outside smoking. Fresh tomatoes were…read moremolded