Great experience with the British Audio Guys. The very best of service and communication. Made…read moreevery step of my purchase pleasurable and satisfying. I highly recommend them for their knowledge and their commitment to customer satisfaction. Will look to them again as I continue to upgrade my audio systems.

I called to ask about a repair on a portable Bose speaker. While they were unable to help with this…read moreparticular task, Jason kindly pointed me in the right direction by referring me to another place that might be able to help. Jason's honesty, kindness, and willingness to help were especially notable. If I have any issues with my home audio in the future, I'd definitely come here.

Load of tech- from in home setups to IE earbuds and headphones, all of which were great to test…read more It's known for having many of these devices for a reason, and the workers were generally pretty nice aside from making you feel that you don't know as much as you do when you go there. But that's their job and I had an enjoyable experience testing their audio- Will definitely look into visiting again.

5 stars! Huge…read moreshoutout to Jesus and Brian. I recently went to a friend's house for a hi-fi listening session, and when I came home and turned on my own system, I realized something had to change. After a deep dive of research, I landed on the Wharfedale Lintons, and Audio Element was the only place where I could actually hear them in person. Brian was incredibly helpful and patient as my wife and I worked through some favorite tracks to make sure they were the right fit. Needless to say, we walked out with the Lintons. Once we got them home, it quickly became clear our amp wasn't up to the task. More research led us to the perfect pairing: a Rega. Jesus happened to have exactly what we needed and was kind enough to hold it while we rushed down to grab it. The result? Spine-tingling, goosebump-inducing fun listening to music again. Our system finally feels alive. The service here is top-notch. They genuinely listen, guide you without pressure, and clearly care about helping you find the right setup. Safe to say, Audio Element is now my go-to for all things hi-fi.

Simply the best place for audiophiles in San Diego!…read more Great place to drop crypto profit!

Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

I recently got an 80's Sanyo stereo system, knowing nothing about it but needing help getting the…read moretable to turn, sound to work, and needle replaced. Chris stayed on the phone with me for 2 hours (I am not local) and was able to guide me through set-up, care for my system, and even noticed that the red cap from the needle broke off and needed to be removed (pictured). He gave me recommendations on how to get it out, waited for me to try them, and sent me a link for the correct needle replacement. Im able to listen to the radio and my tapes now, just waiting for the needle and I can finally play my records. His ability to walk me through the set-up and minor repairs, without even touching the system, is a true testament to his knowledge and skill. Thank you!

The shop is dirty & the office was a hoarders paradise. I overlooked the mess, persistent to buy…read morelocally in Santa monica. Big mistake. They charged 250$ to install the backup camera I provided. I had to return the next day. The R back light & R turn signal malfunctioned. They argued, there was nothing wrong. I left to walk my dog. When I returned it was fixed. They gaslite me, again, saying there was nothing wrong with it. As I was leaving, the owner stood at my window & asked for 50$. ??? Adding insult to injury; My convertible top stopped working. The shop did not return the boot shelf to it's original position. Google instructions led me to the boot. The shelf was detached ,laying at the floor of the boot. Not able to manage the Google repair instructions I will have to take it to another shop for repair. Do NOT make my mistake.

I brought my son's razor electric trike in for service. While its a bit hard to find (entrance is…read morein an alley), and it took longer than estimated (and I had to call to get the update that the repair was done), the repair quality was great and very reasonably priced. If I have another repair on any Razor product as its the only one within 20 miles of here, I will definitely come back.

I waited a couple weeks to give my honest review. I took my Nakamichi BX-125, to Solutions! In all…read morehonesty I took the negative reviews into consideration, but also took them with a grain of salt. Upon arriving I was greeted by a young gentleman, which I didn't get his name, he seemed like a nice guy. Then came Stephon, we talked business first, took my info down and gave me the receipt with an assurance he was going to pinpoint the problem to my cassette deck and fix it. Then he gave me his philosophical ideas about how we listen to music, and how a lot of it has been made wrong , then proceeded to hand me a mixtape cd, all bangers by the way. There was a bit of a wait to get a call back about my cassette deck repairs, like a solid 2 weeks if not a bit more couple days passed. At first I was bit concerned but I remained to stay positive and trusted the process Anyways it's been a couple weeks I got my Nakamichi back and it works great and I couldn't be more happier. Stephon you and your team are a master of the craft of repair. Thank you again.

Solutions fixed my vintage RCA victor stereo console turntable and speakers. Hard to find people…read morethat still able to repair these older systems. Stephan and James were able to bring my console back to glory. My vinyl records never sounded better.

Scott is very knowledgeable and experienced in providing the top of the line sound system for your…read morehome or commercial space. I had him install the sound system on my 2700 square foot jiu jitsu studio, and entire process was a breeze and I am delighted with the results. Our music definitely sounds better than any other gym I've been to!

Chris at A Sound Decision is fantastic. Very professional,…read morethorough and did a non-rush job with my home system. He mounted my new smart TV on the wall (very clean appearance) and wired my new gear: Apple TV, DVD, Direct TV etc.... so it all runs through the receiver with 1 HDMI cable up to the TV. He also programmed my new universal remote (which I think you need a special collage degree in just to make it do the most basic commands) to eliminate the 6 other remotes taking up space. He took the time to explain how everything works without rushing and didn't leave until I was totally comfortable with the system. It also seems like he spends time researching the latest trends and technology so was able to make recommendations on the most cost effective but highest quality gear for my taste. I've had the same entertainment system/TV for like 12 years and was a bit nervous about upgrading but working with Chris made it a very exciting and enjoyable experience. Highly recommend!

The service was great. Great people, and the product is awesome. Good prices too. Their showrooms…read moreare top tier, would recommend booking an appointment and seeing it just for that.

I wish I could give them 0 stars. Robert's did some work for my then boyfriend over 2 years ago, he…read moretold them at the time that he was having financial issues. They sent us a few invoices, but we were still unable to pay. Eventually the invoices stopped; plain and simple we forgot. (Which I am sure is something everyone is guilty of.) That is until today, when he receives a horrendous, nasty, vilifying email that used personal information against him, that was divulged to them b/c we weren't able to pay and we had hoped they would understand the situation. To the tasteful person that wrote the email, you're right "Karma is a b$tch" and actually we do "Do unto others as we hope they do unto us". We'll pay our bill, but we won't ever recommend this place because they are nasty, unappreciative, unsympathetic, greedy people that send their customers hateful emails calling them liars and horrible people. Maybe next time someone owes you, an email stating, "We haven't heard from you in a while, not sure how things are going, but are you able to pay?" would be the more politically correct, business oriented, polite, adult way to handle that sort of situation.