Breaking up my cat fight, I got attacked and bit myself so I came here for an emergency visit and I…read moream amazed at the customer service and quick treatment from the front desk to the check-in process and the doctors and nurses. I always heard. They were great from my daughter and her friend and now I've experienced it myself.

DO NOT GO TO EMORY HILLANDALE FOR MEDICAL HELP!!!!!!!!!!!!!…read moreWe arrived at the ER at 3:45 pm 1/2/2026 and it is now 8:30 am 1/3/2026 and we still have not gotten the MRI they ordered at 5:30 pm 1/2/2026. It's been 15 hours since they have ordered the MRI and we still don't have a time or even a plan as to when, where or what we will be doing. This is absolutely ridiculous for a hospital such as Emory. We will never step foot inside this hospital again!!!! So we have now been here 20 hours and no food offered what so ever. There should be a law against people being treated like this at a place that is suppose to be making you well. I tried going out to find some food but all that is in the cafeteria is chips and drinks. And trying to come back to my husband's room was almost impossible. I had to go all the way outside to come back in. This has to be the most ridiculous and frustrating hospital and experience we have EVER come across. Please try to go some where else for help!!

I love Kaiser but this is the worst location. You'll be waiting for an hour even though you had an…read moreappointment. SMH

Visited with my mom the offices are so clean and the staff very helpful, by far the best medical…read moreoffice in the city. Next year I'm going to switch out of Blue Cross/Shield

Everyone at this hospital is so KIND and nice! The doctors and staff are incredibly exceptional,…read moresupportive, caring, and super knowledgeable. I mean everyone from the security guards, nursing staff, janitorial staff, and folks working in the cafeteria are the most helpful people I have ever encountered. Walk down the hall, can I help you find something? Here, I'll walk you there! They really take good care of you. Super happy with the level of care my mom is receiving.

This is a review of the abysmal parking process. We had to drop off items for a friend who was…read moreunexpectedly hospitalized. When we tried to leave the exit gate was malfunctioning and we were in a long line. I tried calling the hospital and they put me through to a 3rd party parking service vendor that didn't answer the phone and their vm box was full and couldn't take messages. It took at least a half hour to exit.

I want to take a moment to thank the staff at Northside Hospital Gwinnett, especially the PC Unit…read more1200. First, I want to recognize the Emergency Room staff. They were prompt and immediately saw about my mother, Miss Dennis, and made sure she was admitted and received the attention she needed. In moments like that, quick action means everything to a family. I also want to recognize the attending physician, Dr. Herschel W. Smith, who admitted my mother to the PC Unit. He was amazing. He saw the need for immediate care and made sure my mother was taken care of and placed where she needed to be. His attention and action made a real difference for our family. One nurse stood out the most -- Nurse Charlize. She truly understood her assignment. During a very stressful time while my mother was being cared for, I had many questions and a lot of emotions. Even when there were things she could not answer because she wasn't the doctor, she reassured me and helped calm my spirit. She listened, not just as a nurse but as a compassionate human being. I was even able to share some personal things that were weighing on me, and she took the time to hear me. That kind of care matters more than people realize. I have been a private nurse in the state of Georgia for 26 years and have worked with many families, including some of the wealthiest in Buckhead. I left that work to care for my own mother, and I know firsthand that true caregiving requires passion, patience, and heart. Nurse Charlize showed all of those qualities. To the doctors, I apologize if my frustration showed. I just wished I had understood more about my mother's condition sooner rather than waiting many hours for answers. But I appreciate that the team continued working toward the best care. Moments like these reveal people's character. When someone is frustrated, it takes a special person not to respond with the same energy. Nurse Charlize handled everything with professionalism and grace. Thank you, Northside, for caring not only for my mother but also for the family standing beside the patient. That compassion matters. -- Author M. Clark

11/12/2025: Consultation with Dr. Bruner for accidents that left my entire upper-back in constant…read morepain, bicep & wrist weakness, numb & tingly fingers. MRI showed 4 cervical herniated discs, but he recommended 1-level fusion (since he's performed ~4000 fusions & ~40 ADRs). Being young and otherwise healthy, I'm anti-fusion and advocated for artificial disc replacement. Unsure if Dr. Bruner is biased/had outdated information, but he assured me that fusion DOESN'T limit mobility & that FDA only approves of 1-level ADR [untrue]. To my distaste, Dr. Bruner downplayed the difficulty of performing each surgery & mentioned how surgery makes him money. I don't play about my pain and health issues, so he eventually agreed to do ADR on my C5-6 *emphasis on C5-6* 12/18/2025 Surgery Day: I arrived at Northside 9:30am and was in pre-op for HOURS hooked up to dilaudid IV, then Dr. Bruner walks into my room saying "Ready to replace C6-7? If I cannot access C6-7 to replace, can I do a fusion there instead?" I rejected the fusion and replied "I thought we were only replacing C5-6". He checks his notes then said "Oh, you're right. I usually don't apologize but I'm sorry." Ultimately, Dr. Bruner canceled my surgery b/c my "MRI was too old" (which he should've mentioned AT LAST MONTH'S CONSULTATION), ordered me to get new MRI, and wanted to reschedule surgery to next week. Once again, Dr. Bruner suggested that I be "open-minded to fusion" & mentioned gladly performing my surgery b/c it is easy and will put money into his pockets. I urged the importance of doing my surgery soon since the new year was approaching, meaning I would have different health insurance (Kaiser Permanente) and would have to restart the whole process again. He promised that if I get ADR surgery at Emory (under KP), he would refer me to trusted fellow neurosurgeons. I left the hospital at 4:30pm after SEVEN HOURS of NOTHING. My boyfriend was also there and witnessed this ordeal. 12/24/2025: Scheduler called me to reschedule surgery date and got annoyed that I was hesitant to follow through after my TERRIBLE experience with Dr. Bruner. Her tone was like I should be grateful that Dr. Bruner is willing to take time out of his Christmas vacation to operate on me AS IF IT WASN'T HIS FAULT IN THE FIRST PLACE. 1/2026: I chose the Emory route but Dr. Bruner refused to refer me to an Emory surgeon, lol who would've thought! TLDR: RUN !!! I've been in-and-out of doctors' offices for the past 4 years, and this is BY FAR the WORST healthcare experience I've EVER had. Dr. Bruner lives up to the negative neurosurgeon stereotypes (derogatory), Advanced Neurosurgery Associate front-desk lady is rude, surgery scheduler is rude. If helping people makes you miserable, then get another job! Only Toni the PA and the medsurg tech were pleasant.

We came here the other morning to take my bf who was not feeling well we arrived around 6am . It…read morewas two staff members at the front desk and one person sitting in the lobby waiting to be seen . They seem to be pretty slow for no one to actually be there like that but we still continued to wait . My bf was finally seen and now the process started to move a tad bit faster . We went into a side room and saw the dr pretty fast the nurse that was helping was very sweet and nice . We were finally in and out . They provided discharge papers and prescriptions and we were on are way . The room was pretty small and not really clean to be exact , plus the stuff is not locked away in the room i find that kinda dangerous.

This was my first and last experience with this hospital's Emergency Department…read more I arrived around 8:30 p.m. on a Sunday evening, and the ER was not particularly crowded. During the initial triage, the nurse practitioner, Deveane Atkinson, made what I felt were dismissive and judgmental comments about my daughter's condition, including saying, "Job security." That immediately set an unprofessional tone. Two hours later, my daughter was still in severe pain and had only received about half a bag of IV fluids, despite presenting with dehydration and persistent vomiting. She was then given oral medication, which she immediately vomited back up. I informed the nurse that she was unable to keep the medication down. Approximately 45 minutes later, the nurse practitioner returned and told us that my daughter's lab results were normal and that there was nothing more they could do. At that point, my daughter was still writhing in pain, actively vomiting, her IV fluids were barely infusing, and the oral medication had been ineffective because she couldn't keep it down. We had already been in the ER for nearly four hours with no meaningful improvement. I informed the nurse practitioner that a different medication had successfully treated these symptoms during a previous episode. I was simply told, "No, she's not getting that." When I expressed concern that discharging her in this condition would likely result in us returning to the emergency room because the issue had not been resolved, the response I received was, "That's fine." The nurse later returned with discharge paperwork, administered two medications through the IV, and discharged my daughter while she was still in significant pain and actively vomiting. This is not the level of care, compassion, or professionalism I expect from an emergency department. Unfortunately, my concerns proved to be valid. As I predicted, we returned to the emergency room the following day--this time at the main Piedmont Atlanta facility. There, my daughter received compassionate, appropriate treatment and is finally on the road to recovery. Based on this experience, I cannot recommend Piedmont Rockdale's Emergency Department. I sincerely hope this review leads to improvements in both patient care and communication so that other families do not have a similar experience.

I had to come here to take care of some business, and when I finished I went to Emory's cafe. I…read morewanted a salad, so I got pasta and tuna. It was a very small amount, and that was what I requested. It goes by the pound. I uploaded the photo. Wow I paid $8 for a salad that I could've went to Publix and paid for a larger one. I felt ripped off, but lesson learned. Lol. Besides that, Emory has really nice and attentive employees. I have one my visit here, and that will be it. Thank God. :-)

I came to this hospital immediately following a car accident I was involved in on the interstate in…read moredowntown Atlanta. The staff is polite and kind however the wait time to receive care is very concerning. If you have a dire emergency and did not come to the ER via ambulance, it's difficult to locate parking and the walk to the ER entrance is a significant walk distance from the parking garage. Thankfully my emergency is not life threatening, but if it were, the wait time alone could be critical and negatively impacting to health improvement. In the future, I would consider going to a different hospital for emergency care.

8:00AM EST Monday…read moreApril 6th, 2026 4.6.2026 Good Morning Piedmont, This is going to be hard to get thru without crying. I am already. I'm going to have to continuously wipe my eyes in order to see what button I am typing. When I do, I will say...there...My name is Chad Xzavier Harris...122989...How you all referred to me. I was discharged last Wednesday. I had cardio vascular surgery...mechanical pleura desis...Dr. Victoria Walker was my initial pulmonary consultant...She's so awesome...you're all awesome...I was admitted for my second pneumo thorax...the walking collapsed lung...I was admitted on a Sunday...I was there the next Sunday...my lung had collapsed again...while almost healed...it was the Friday from hell...Dr. Walker was so confused...every night you keep getting worst what's going on...She came in excited for the first time...on the Saturday after the Friday from hell...My Dad had called me Friday and started mocking my dreams...it pissed me off...I hung up on him and unplugged the phone...My Mom was on the way back to see me...She walked in as I was telling Nate what happened with my Dad...my blood pressure and heart rate were sky high for the very first time...they were confused as to why this was happening...I however...was not confused...My Mom was told by me...I'm mad at my Dad...who is not her husband...so stay out of it...she refused to stay out of it...I warned her...she refused to listen...she called my dad and then came back in to tell me his side of the story...the nigga mocked me while I'm in the hospital...I asked her to leave...she didn't want to leave...she proceeded to antagonize me further...all the while Nate is tripping out bc my blood pressure is sky high...she finally leaves. My vitals went back to normal eventually...when she was there...the hole in my lung got bigger and bigger...when she wasn't there...it got better...before this happened...I had an uncontrollable fit of laughter in the bathroom as I bathed myself...I saw how bad I looked and just couldn't stop laughing at my horrible condition...it was a sad sight...and then hilarious...that's just how I cope with my own distress...I find the funny...there's always a funny in it...I felt my lung collapse again right here...I thought it was my left lung...which had collapsed last year before Mother's Day...Nate had them do a chest xray on me...yup...Dr. Neils introduced himself to me...your lung has collapsed again...on the clamp...we have to put you back on suction...the chain of command was broken...Dr. Walker had no idea this had happened. The whole night I felt bad for Dr. Walker...boy oh boy is she in for an unpleasant surprise...bright and early...She normally enters the room in the afternoon...as I got better...she would enter around 9AM...she entered around that time...a little later...I figured she couldn't possibly have been told I was back on suction...she thought it was sweet...come in later and take the tube out...so she comes in excited...she was never excited about my condition...heyyyy good morning...I'm about to take your tube out...pause...are you excited...how do you feel? Uhhhh...confused...they didn't tell you what happened? No...what happened? I think you should take a seat please...she sits on the chair arm...oh...you're back on suction...what happened? My dam family...it was the Friday from hell Dr. Walker...I told her everything I already wrote down...she was pissed the chain of command was broken...I didn't want her to be bothered if she was not on call but whoever was on call did not let her know...they didn't even inform her immediately upon her return Saturday morning...I figured the xrays would have been on her desk...waiting for her...they were not...I had to tell her on the spot myself...it was kind of funny...all night I was amusing myself with the look she's going to have on her face...im weird like that...she's gonna be soooo pissed muHA...she thanked me for telling her the full story...I don't blame Dr. Neils or anyone...sh happens man...sh happens...since im the s him who it happens to...lil wayne.... READ THE REST HERE https://dxcexperience.blogspot.com/2026/04/thank-you-letter-to-piedmont.html

Happy Thanksgiving Eve!…read more Piedmont Fayette is a great hospital. My husband and I were in a terrible car accident last night. We chose this hospital because we've been here before and have always had great experiences. The nurses and Dr that took care of us were excellent. I have a fractured arm and etc, and my husband is banged up pretty bad. But, God is good. We will be ok.

Had my little man there , loved every second of it. The rooms are super spacious and very big …read more Nurses are sweet as pie . We stayed there for over 3 days . Only thing I didn't like was being forced into induction because it wasn't moving along fast enough other then that I had a great experience.

Their medicaid administrator retired and they have not replaced them. They lied and said she would…read morereturn our call when they knew full well she was no longer employed. They have no plans to fill the role. They did not file the baby's medicaid paperwork when born, which we found out late. We had to go to the office and file it ourselves. Medicaid patients beware.

I apologize for the length of this post. I have had to have a few procedures since 2022. All,…read moreexcept one, have been preformed at Piedmont Henry. I would like to break my review into sections. DOCTORS and theirs PAs: I have been treated by Dr. Choi, Dr. Orcutt, Dr. Schmidt, Dr Nourbakhsh and Dr. Wimbush. I received excellent care and attention from each one. I have to address Daniel Brown. by himself. He is a PA but he has been invaluable in my care throughout. Dr. Wimbush literally saved my life by recognizing I had blood clots and sending me out for evaluation. She also recognized the pain I was having in my neck needed immediate attention and sent me to Dr. Choi. She and Jessica (her PA) have left Piedmont and I consider that a great loss for this hospital. I can't begin to tell you all the things she did for me. It would make this post longer than it will be. Dr. Choi performed my Cervical surgery. He did a wonderful job. He wasn't the best when it comes to communication but that's why you have to do your research. He has left the hospital too. Dr. Nourbakhsh performed my spinal surgery and he did an excellent job. I have suffered from serious back pain for years and just recently could barely walk. I am 100% better now and any pain I have is nothing compared to where I was. I am very happy. Dr Orcutt performed my scope on my knee and will be performing my total knee replacement in about 24 hours. I have complete confidence in his abilities. That's where your research comes into play. I'm not looking forward to the surgery and pain but I'm confident I am in good hands. Unfortunately he is leaving next year. Dr. Schmidt was the first Dr. I encounter here. He evaluated me after I came here from another practice after they were ready to do hip surgery without doing their own evaluation. I ran. He let me know I have a few miles left on these worn hips. I was grateful. Daniel Brown has been the person giving me shots, discussing my options and keeping me out of pain as much as possible. He has a way of putting you at ease and working with you to keep you moving until you get up the nerve to have surgery. He is leaving with Dr Orcutt and will be a great loss to this hospital. Thanks to all of you for the care I have received in your hands. THE STAFF: The clinical staff is great!!! THE EMERGENCY ROOM: A total NO GO!!! I pray I never have to go there again. I can address these in a different post of you are interested.

When I walked in the RN(A black woman with her hair in a bun) I didn't catch her name she was so…read moresweet and helped me right away, even had someone from medical records to update and merge my charts. She had to tell the rude lady Jewel(white) to assist the other lady that was sitting in the waiting room and her response was she didn't know anyone was back there she saw someone came in through ambulance. The sweet lady was like no it's literally someone sitting in the waiting room. Jewel responds with I can't keep sitting here with this light flickering I knew then she was going to be a problem. So when it came time for me to have vitals done Jewel called me I sat in the chair it's 6am I'm sick and had been sick for days with flu like symptoms and my temperature would not drop. So she says she's going to do a Strep flu and Covid I said I had a flu and Covid test done yesterday because I was at another Urgent care yesterday and it was negative and the Dr informed me if my Temperature didn't drop to go to the Emergency room so that's what I did she tells I'm going to call him Nurse Nick I think that's his name (he has a nose ring) she tells him I refused testing I said no I never refused it I just told her that I was tested yesterday and it was negative. He said our test checks for everything and sometimes the rapid test doesn't pick up everything so he tested me and swabbed my throat. Simple and after I got my clinical notes I see that she also fabricated that I wouldn't take off my jacket and that she advised me too such a liar they need to put her somewhere else because dealing with people is not it. She's such a liar and maybe just maybe she was having a bad day but to think the amount of people that have to deal with that while being sick is crazy. I did have the sweetest nurse Josie so kind and compassionate and cared about me feeling better I truly appreciate her and the nose ring nurse and the RN that checked me in wish I could've gotten her name.

Located @ 1968 Peachtree Rd NW Atlanta, Georgia 30309…read more Attended a doctor's appointment with my Uncle today. We visited the Labs first then met with his Doctor. From start to finish, everyone was extremely helpful and nice to us as I escorted my Uncle to every area of the hospital. The Care Quality and customer service was excellent and we did not have any issues today. I would definitely recommend this location for your medical needs. It was definitely the professionalism and service for me.

Pre op appointment scheduled for 12. I was early, but STILL waiting to be seen almost TWO HOURS…read moreLATER!!! If you can't manage an appointment, I have NO confidence you can properly handle my surgery!!!