On April 15th, 2026, I had upper spinal surgery performed by Dr. Paul Jeffords from Resurgeons Orthopedic at St. Joseph's location. The surgery was performed at Northside Hospital on Johnson Ferry Rd. I was admitted to Northside Hospital's 2nd Floor Neuro for recovery. I couldn't have had a better experience! Every single nurse and staff treated me with the upmost care, professionalism and personable attitudes. I chose to stay longer, because I knew I was being taken care of above and beyond! On May 19th 2026, I decided to have my lower lumber surgery done by Dr. Paul Jeffords and once again performed at Northside Hospital. Once again, I was taken care of beyond all measure and stayed additional days/nights, because I knew I was in the BEST care EVER!!! On July 28th, 2026, I had an additional spinal surgery performed by Dr. Jeffords and his team. This surgery was performed at Northside Hospital and once again, I was treated with the utmost care one could want. I, again, chose to stay an additional day, because of the superior care I received from all of the nurses and staff on the 2nd Floor. I am incredibly grateful to Dr. Paul Jeffords and his talented group, Scott Siegel, Shelby and Elissa! I am most appreciative of Northside Hospital's 2nd Floor staff to include: Arin - 80153, Jada - 80035, Christina, Jennifer, Catrina - 53355, David - 73712, Renee - 83293, Sam - 83333, Mae - 81991 (8th floor), Nonye - 82763, Sharale - 82949, Ruka - 73712, Ben - 81615, Austin - 77890 and Casandra (Kitchen staff). Thank you ALL for taking such wonderful care of me during my three (3) stays at Northside Hospital! William C. Frierson (Cliff) read more

DO NOT USE NORTHSIDE HOSPITAL'S EMERGENCY ROOM. This is not a hotel review. This is a medical warning. On August 22nd, 2026, Northside Hospital physically blocked vehicular access to the Emergency Room, forcing any and all potential emergency room patients (including 73 year-old stroke victims) to WALK to the Emergency Room. North Side administration and repair technicians were not on site. But they did have lots of cops hanging around doing nothing. More cops than patients. Including those scary 73 year-old stroke victims. read more

I just want to say my mom was a patient at 1000 ferry rd. they are one of the best hospitals in the county. friendly staff. best doctors, and nurse. safe facility. The best part is they gave my mom the necessary help she needed to beat cancer. thanks you to everyone that was apart of the process. read more

I'm extremely disappointed and concerned about patient discharge practices at this hospital. A patient (my cousin) was discharged without proper care there was no safe transportation, no phone, no personal belongings. There was no proper follow up and she is now missing read more

Northside Hospital - Hospitals Near Me - Atlanta, Georgia

Our first baby boy is delivered here and the overall experience was positive. The nurses were pleasant and was attentive to my wife's need and request. Our provider was KP so I cannot judge how their doctors are for labor and delivery. There was a small couch that is long enough to be a sleeping futon for me. The nurse brought us so many pillows. And oh the strawberry jello is so gooood. The food provided is a no go. I ended up just getting pizzas and McDonald in the cafeteria daily since I didn't have time to go out. Parking was fairly close and it was $8 per day. read more

This is a review of the abysmal parking process. We had to drop off items for a friend who was unexpectedly hospitalized. When we tried to leave the exit gate was malfunctioning and we were in a long line. I tried calling the hospital and they put me through to a 3rd party parking service vendor that didn't answer the phone and their vm box was full and couldn't take messages. It took at least a half hour to exit. read more

SO SLOW!!! taking over 2 hours to get a covid test result! Front desk workers we're not the most welcoming and had no updates to estimates of how much longer they would take. read more

Everyone at this hospital is so KIND and nice! The doctors and staff are incredibly exceptional, supportive, caring, and super knowledgeable. I mean everyone from the security guards, nursing staff, janitorial staff, and folks working in the cafeteria are the most helpful people I have ever encountered. Walk down the hall, can I help you find something? Here, I'll walk you there! They really take good care of you. Super happy with the level of care my mom is receiving. read more

this is an outstanding place. very clean and each person I met during the 10 hours I spent while visiting with a person having surgery was precious, and the surgeon took carr of my relative. read more

Came here for a surgery that involved an overnight stay. The surgical nurses were great, anesthesia team was great and so was the recovery team. When I got to my room, everything was clean. The nursing staff was great. Food was ehhh... Overall, it was a good experience. Staff was attentive and no complaints. read more

I have been in a dozen or so hospitals all over the U.S., as I have lived in 12 states. By far the best hospital in the U.S. is Northside Hospital in Atlanta. Many hospitals had good health care, but Northside actually cares. They haven't been jaded by being around patient issues and the service is like a 5 star hotel! My wife is here for a few woman surgeries. This hospital kills Emery which is a horrible hospital. read more

I had my surgery done here at Northside Hospital. I spent 2 days in the hospital. It was my first surgery, and I had no idea what to expect. On the day of my procedure, each staff member took their time to walk me through what the next steps would be so that there were no surprises. Thankfully there were no complications during the invasive procedure but they still had to monitor me for two days afterwards. The nurses were all very friendly and professional. They checked my vitals every 2 to 3 hours and made sure I was as comfortable as I could be given all the pain I was in. Hospitals are always so cold and being anemic it can sometimes be unbearable. The nurses were able to adjust the temperature in my room so that it was nice and cozy. I can't remember her name, but the kind lady over food service was efficient and made sure to get each meal in the system breakfast, lunch and dinner. My appetite was non-existent, so the only thing I ate was the fresh fruit and the apple sauce during my entire stay. The presentation of the food was great but the taste was horrible. The only thing I could stomach was fresh unprocessed food and they had very little of that. On day 2 once I hit all my goals I was finally discharged. I was given very clear directions on what to do once I left the hospital since my full recovery would take months. My experience was great. Although surgery is very scary and painful the staff at Northside Hospital took great care of me. read more

This is the WORST company to work for in the world. Just horrible and tortious. As a former radiologist-in-training from Saint James School of Medicine and now a Georgia law student, I was subjected to one of the most abusive, humiliating, and unlawful workplace experiences imaginable at Northside Hospital. After Supervisor Clifton Hester viewed my dating profile on Jack'd and I blocked him, I was immediately targeted with retaliation. I was denied medical accommodations for my disability--including a sit-stand desk and a supportive chair--while other employees received accommodations with no issue. Religious discrimination was appalling. When I wore my gold turban, Latoya Harper mocked me, saying I looked like "those people on the side of the road who sell pies." She laughed hysterically when I said I wore it to my interview. Another day, I wore a red polo and khakis--she said I looked like I worked at Target, right in front of Paulette Wright, who laughed and walked away. Harper's harassment escalated when she yelled in my face, claiming I told someone her marriage officiant was my cousin--something I never said. She knew I had anxiety and still got in my face with bloodshot eyes, trying to trigger a reaction. When I reported to HR (Natasha Morris) that female coworkers were putting their breasts on my head and laughing, Natasha laughed at me--and then fired me for reporting it. Director Tammy Karst escorted me out and said, "Don't you see how it was wrong to tell Northside you got an attorney?" No, Tammy--I don't. I know my rights. I've filed a $50 million lawsuit, and I will see every last one of them in court. I even had to call the police on my manager, Toneille Tineo, who got in my face during a forced meeting where she intentionally blocked my legal counsel from attending. Her assistant manager had to physically pull her back to her chair. One step closer and that would've been another count in the complaint. Northside and these five "leaders" now claim they all "work remote" to avoid being served. That's how low they'll go. But I have the evidence: over 100 pages of legal filings, fake write-ups, hostile emails, and a witness statement. If you care about your mental health, religious freedom, disability rights, or basic dignity--stay away. This place is not just toxic. It's tortious. This is not just a review. This is a legal warning. I have more truth to get out so I will be leaving more honest reviews every day! Five other employees were scared to speak up about the evil that dwells at Northside--but my mother is a pastor. I've seen demons get casted out of people. I'm neva scared!!! They won't even give me unemployment. SMH. The worst company to work for--or even get help from. Save your life and go elsewhere. read more

Northside Hospital - second 50 mil lawsuit filed against northside! they rather fight me than pay for their evil doings sad smh - Hospitals Near Me - Atlanta, Georgia

I wish I could say this was just a bad day--but it was a complete failure of care and accountability. On January 3, 2026, my wife was brought here by ambulance with crushing chest pains. While she was scared and medically vulnerable, a nurse allegedly tried to take her necklace without consent. Several staff members saw what happened. When the nurse realized she'd been noticed, her attitude shifted immediately. We were told security was involved and that a report was filed. We were also promised that Patient Care Advocacy would follow up with us. No one ever came. No one ever called. No one took responsibility. Instead, we were treated coldly--like we had done something wrong--while trying to advocate for ourselves during a medical emergency. As a Black lesbian couple, it's impossible not to question whether bias influenced how we were treated and why our concerns were dismissed. Either way, the lack of humanity and professionalism was shocking. Hospitals should be places of safety and trust. This experience was neither. We will never return and hope others are spared what we went through. read more

My sister had her baby on April 4th. We came to visit. My daughter was allowed upstairs to sit in the waiting room on April 4th. Here comes April 5th and we come back to visit I bring my daughter again because she's 11 years old. I will NOT leave my child at home alone. An other lady at the check in desk is telling me my daughter cannot go upstairs and wait in the waiting area of the maternity ward where she was just waiting the previous day. It's so unprofessional that ALL employees at Northside Hospital Sandy Springs do NOT know their procedure. Myself and my daughter had to sit in the hot parking garage to wait on my family members we came with. This is very unacceptable. read more

At my first appointment, Dr. Golan walked in with a group of students without asking my permission, like I was a prop in a teaching exercise instead of a patient. That moment revealed what I'd come to learn: he operates with a clear god complex and a complete disregard for patients like me. The toxic energy doesn't stop with him. His PA, Trent, his head nurse, Jessica, and front desk staff member Shayla Russell all carried that same dismissive, cold attitude -- like the arrogance was collective among their staff. When I eventually set a boundary about being left waiting over an hour, he retaliated by telling me there was "nothing else he could do for my knee" -- despite the fact that I still had a second knee to repair and accused me of "putting his staff through a lot". As a conventionally attractive Latina with PTSD and ADHD, I wasn't just ignored -- I was discriminated against for my demographic, judged, and treated like a problem, unsolicited. If you're not the kind of patient who silently accepts being disrespected, avoid this place at all costs read more

I want to start off by saying two staff members for Nortside are horrible- Dr. Schwartz and Olivia in the main hospital registration. Both individuals could benefit from customer service training. If you are being treated for cancer go somewhere else. Cancer is hard enough without having to deal with the coldness from hospital staff. I feel with Northside the patient is not listened to or taken seriously, it is like an assembly line and the patient is just another cog in the wheel. Dr. Schwartz lacks bedside manner and empathy. Olivia is rude and snotty although she tries to present it as professional but it is rudeness via mean girl. What both individuals need to understand is the patient is the key to their livelihood and unfortunately they don't get to have bad day. read more

I was at Northside Hospital in Atlanta last December and I thought I had paid them in full several times but they keep sending me bills and calling me harrassing me for payment and somrtimes calling me at 6:00 in the morning. I have quit answering my phone because of their harassment. If I could give them a lower rating I would because they do not even deserve a one star rating. read more

If you go the the er here, and your doctor is an old woman with long blonde stringy hair who looks like she could've played in a rob zombie movie or been a star in a resident evil video game expect absolutely no help at all. I brought my wife in with back pain so bad they had to wheel her in from the car and this want to be NP literally walked in, accused her of just seeking pain pills when all we asked for was a steroid shot, and then refused to do any imaging or any type of treatment at all and sent us home. 10/10 would not recommend. You're better off going to CVS and asking the guy behind the dumpster in the back which brand of aspirin is the best. read more

This is for northside sports medicine....You are JUST A NUMBER, always getting the runaround for records and appointment information. Never talk directly to anyone that can actually make a decision. Big box doc. I've put up with it for YEARS. BUT NO MORE. We will take our business elsewhere. It's too bad because we actually like some of the doctors and nurse practitioners, but the system needs repair. read more

"I had the privilege of being treated at Northside Hospital, and I couldn't be more grateful for the exceptional care I received. Dr. Adam Pyrzak and his team performed an outstanding job removing a 32-pound fibroid tumor from my uterus. His expertise and professionalism were evident throughout the entire process. The nursing staff were attentive, caring, and made me feel comfortable and at ease. From the moment I arrived until my discharge, everyone was kind, compassionate, and truly dedicated to my well-being. I highly recommend Northside Hospital and especially Dr. Adam Pyrzak for their outstanding medical care and exceptional bedside manner. Five stars isn't enough - I'm so thankful for the entire team!" read more

The Northside Imaging office in Smyrna is horrible. They never called with my results. To this day, no radiologist or other provider has called to provide any explanation of the alarming results their radiologist (and really the AI software they use to read mammograms) included in the report. They told me I was in network when I registered ahead of time by phone, but when I showed up, they said I was no longer in network. They said I would receive a bill for my services offered at a 75% discount. The admissions person estimated this around $250. I never received a bill in the mail. I later received a bill for over $1600. When I called to inquire, it took weeks to receive any information from the provider. They never provided an EOB, CPT code, or any explanation. This constituted a violation of the No Suprises Act and health care fraud. They have been impossible to work with - the phone line rings and rings, when you're lucky enough to get someone to answer, they are unhelpful. They never return phone calls. I wouldn't recommend my worst enemy receive a mammogram at this location. read more

They seem to really take the term "patient" instead of calling us customers to heart There are options in a city like Atlanta. The level of care was ridiculous. I just hope one day Dr. Frances Hu of Georgia Colon & Rectal Surgical Associates needs my services or my company so I can provide the same level of care. read more

Waited with a gash in my eye with barely anyone in here. Was seated for over a hour and a half with no one taking me back.

Do not utilize any facility affiliated with any of Northside Hospital's locations. I had several tests and visits at various facilities. Each time, I was presented with what they called a "good faith" estimate of what my cost would be and was then pressured to sign the estimate with the threat that if I didn't sign it, I would not receive my needed treatment or test. I asked if they contacted my insurance company directly to get this "good faith estimate" and they told me that's not what they do. Yet prior to one appointment, I went back and forth with the billing office for 2 days over the authorization from my insurance company and a correct out of pocket cost. So they don't appear to know what they are doing and you can ask 5 people, getting 5 different answers. When the actual bills started rolling in, they were significantly higher that then "good faith estimates. When I called to inquire, I was simply read the disclaimer along the top of the "good faith estimate" and told that since it was just an estimate, my cost was higher. So they don't contact insurance companies to get the patient an accurate out of pocket cost and then when a patient contacts the billing department about the cost discrepancy, they are simply read the disclaimer and told they offer payment options. What a completely unprofessional way of doing business and I will not utilize any Northside facilities again. read more

Not recommend this hospital - the care is below standard. My father was in this hospital for cardiac problems, and he walked out with bedsores ................. Note, too, that the hospital does an exemplary job (but not in a good way) of "dealing with" incoming calls. They don't. Incredibly annoying and interminably outgoing messages with no chance of reaching a living breathing human. Wellstar Hospital, to whom I've migrated, is the Gold Standard for PERSON-TO-PERSON healthcare-as a hospital should be. P.S: NO STAR WOULD BE THE BETTER CHOICE read more

Ran into a little medical mishap while on vacation. I instantly knew to come to Northside from previous experiences. As soon as we got there we were triaged and taken to fast track right away. X-rays were done right away. There was a bit of a wait to get into a room but the staff and nurses did come and keep us up to date on the wait time which they didn't have to do so I appreciated that. Great care from nurses, the doctors, techs, and security. Was in and out in about 2 hours from start to finish. read more

Shout out to northside for having horrible staff 0 accountability and no way to right the wrongs. Mental heath is a fucking joke to them. "We gave coaching" such a bullshit blanket statement. Threatening security because you can't figure out how to put the gown on? Oh your family has a crisis center picked out? Tough shit get sent 2 fucking hours away by ambulance. Nope you don't get a say. Here's a 15k bill cause we deemed you a 1013. We're not listing to anything you say. read more

You just get lucky whoever you get with... Doctors just don't care. Billings .... Good luck! Just be prepared to pay more than your deductible before going into hospital. They will put you in collections less than 6months, not a year! They don't let you choose the payments like Wellstar. They are very pushing especially after having a baby. They don't give you a break. They bothered me within 6 hours I got home!!!! Only has been 35 hours from having the baby. Just have your deductible amount ready before you participate into anything. Period. read more

If you're someone loving the high-tech and low-touch approach to healthcare then Northside Hospital was made for you. Note, too, that the hospital does an exemplary job (but not in a good way) of "dealing with" incoming calls. They don't. Incredibly annoying and interminably outgoing messages with no chance of reaching a living breathing human. Emory Hospital, to whom I've migrated, is the Gold Standard for PERSON-TO-PERSON healthcare-as a hospital should be. read more

There lab made an appointment for pre-surgery, 3 people in the office with appt at 1pm. Still waiting to get in at 145. Unexceptable. No customer service. read more

The Northside Hospital network is nothing but a money grab. The doctors and nurses may be good, but the office administration only cares about the pocketbook, ignoring orders written by doctors. Avoid the Northside Hospital network at ALL costs! read more

One of the most uncomfortable waiting rooms ever- HOURS to wait and nothing but uncomfortable seats. A door loudly slamming several times a minute. Extremely poor signage, and only McDonald's during many hours (I thought this was a hospital and would want healthy food - clearly not). read more

I was a visitor at Northside hospital for 4 days and I was very impressed by this hospital. They are on top of their hand hygiene which I appreciate! The majority of the staff are amazing. The nurses on the 8th floor were top notch. My friend was a bit high maintenance one of the days I visited. They never appeared to get frustrated. They were always so professional and pleasant. Northside monitors patients movement in their bed to prevent falls by having a bed alarm if they try to get out. While a little sensitive the safety it provides was great. The care that my friend received was very through. They wanted to be sure they ruled out a stroke as he continued to have the symptoms. Their attention to detail was impressive. The doctors also cared about his discharge planning ... they wanted to be sure he could safely get home (he had to fly home). What MD cares about that? I highly recommend this hospital for your healthcare needs. PS: the Emergency Department process was difficult but there isn't a ED in this country that isn't dealing with the same thing. The throughput of all EDs need to be reevaluated. No one should wait hours to be seen. read more

If you are in an emergency it might suit you best to find another hospital. We came in last night with a family member who was deathly sick and we did not know exactly what the situation was. The ER dept took him, placed him in a waiting seat, and then denied us entry to sit with him or to receive updates on his condition. After 4.5 hours, he has been asleep on a waiting bench, alone, without being seen. We ended up having to go inside and pulling him out of the ER because we decided it would be better for him to at least be at home in his bed rather than alone, trying to sleep on a bench. Can you imagine if this was a worse situation??? And the best case solution is going to be to remove a loved one from ER than allow them to stay and be cared for? Avoid this hospital at all costs. read more

Northside Hospital - The waiting bench, alone, after not being seen or attended to in over hours. - Hospitals Near Me - Atlanta, Georgia

I just got off the phone with the healthcare person who was calling to tell me that my preop appointment was canceled on Friday, which today is Wednesday, because there will be an emergency in the emergency room. The doctor who's doing my preop has to go into surgery. So, I don't know how they predict the future of somebody in an emergency room needing emergency surgery. I think that was the bull story, and they didn't know of a good enough story to tell me because that's nonsense, and if that's how they run this hospital, then oh my God, what other serious mistakes could they make? I am furious, and I'm having to rearrange my work schedule right before surgery because of this mess with them; not being organized and not having a backup plan worries me even to let them do my surgery because God knows what kind of nonsense they're doing there! read more

The hospital strives to give their the patients the best. Once in a while a small thing slips thru the cracks I e someone forgets to give you a beeper or water but thank God it has not been more serious than that. I have however seen the nurses get more reserved. read more

we had our baby delivered here and had the worst experience the doctor wasn't even in the room for delivery and my wife and I delivered our own baby before they could get set and then starved my kids saying they had no lunches or dinner available for them to buy and they were late to attend us when asked and kept adding scanning my wife's band to charge her for stuff we don't receive such a bottle for the breast pump or help with discharge they were the worst hospital to have delivered our son who don't deserve this kindve treatment and negligence read more

I was admittedly a little nervous when I started to read the reviews before my procedure. Let me say that I was thrilled that my experience was excellent. The staff were knowledgeable, professional, friendly, and the procedure went off without a hitch. Thank you to everyone for the excellent care. read more

I normally do not write reviews or leave negative reviews of businesses. But in this case, to try and help anyone I can in the future, I do want to share a widely used scam that I have fallen into by Central Emergency Medical Services, in conjunction with Northside Hospital and Blue Cross Blue Shield. While Northside did provide excellent care, if you do go to Northside Hospital and they tell you the Dr. you need to see is at their other location, and they will transport you there in an ambulance, refuse to take the ambulance. Call any family member you can, or an Uber. I have been told that you are required to take the ambulance when you are in Northside emergency care, but refuse at all costs. If you do end up in the ambulance, you will later find out as with most ambulances, they are not in your insurance network. Also, Northside will tell you there is nothing they can do about it, when the bill from Central Emergency Medical for the short ride will be upwards of $5000 out of your pocket. Upon research, apparently Ambulance companies found a way to keep themselves from being included in the suprise billing bill passed by the govt. to protect consumers from scams like this. They then use something called balance billing to completely rip the consumer off and out of $1000's of their hard earned dollars. With the consumer having no recourse, and Northside taking no responsibility, the ambulance company will laugh all the way to the bank with thousands of your hard earned dollars, on top of the other thousands youll also have to pay for your deductible and copays, add on the 1000s for a car ride by the ambulance co. between hospitals, more then any other single entity youll pay for for your carew. The ambulance co. may give you a "discount" as a way to think you are doing better. In my case, I was given a "50 percent discount", to come out still paying them over $2500 for under a 10 mile ride. Heed my review - hope this can help someone else out there to watch out for this great con, the players in the health care industry are aware off and just waiting for victims to walk into to steal your money. read more