We came here the other morning to take my bf who was not feeling well we arrived around 6am . It was two staff members at the front desk and one person sitting in the lobby waiting to be seen . They seem to be pretty slow for no one to actually be there like that but we still continued to wait . My bf was finally seen and now the process started to move a tad bit faster . We went into a side room and saw the dr pretty fast the nurse that was helping was very sweet and nice . We were finally in and out . They provided discharge papers and prescriptions and we were on are way . The room was pretty small and not really clean to be exact , plus the stuff is not locked away in the room i find that kinda dangerous. read more

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This was my first and last experience with this hospital's Emergency Department. I arrived around 8:30 p.m. on a Sunday evening, and the ER was not particularly crowded. During the initial triage, the nurse practitioner, Deveane Atkinson, made what I felt were dismissive and judgmental comments about my daughter's condition, including saying, "Job security." That immediately set an unprofessional tone. Two hours later, my daughter was still in severe pain and had only received about half a bag of IV fluids, despite presenting with dehydration and persistent vomiting. She was then given oral medication, which she immediately vomited back up. I informed the nurse that she was unable to keep the medication down. Approximately 45 minutes later, the nurse practitioner returned and told us that my daughter's lab results were normal and that there was nothing more they could do. At that point, my daughter was still writhing in pain, actively vomiting, her IV fluids were barely infusing, and the oral medication had been ineffective because she couldn't keep it down. We had already been in the ER for nearly four hours with no meaningful improvement. I informed the nurse practitioner that a different medication had successfully treated these symptoms during a previous episode. I was simply told, "No, she's not getting that." When I expressed concern that discharging her in this condition would likely result in us returning to the emergency room because the issue had not been resolved, the response I received was, "That's fine." The nurse later returned with discharge paperwork, administered two medications through the IV, and discharged my daughter while she was still in significant pain and actively vomiting. This is not the level of care, compassion, or professionalism I expect from an emergency department. Unfortunately, my concerns proved to be valid. As I predicted, we returned to the emergency room the following day--this time at the main Piedmont Atlanta facility. There, my daughter received compassionate, appropriate treatment and is finally on the road to recovery. Based on this experience, I cannot recommend Piedmont Rockdale's Emergency Department. I sincerely hope this review leads to improvements in both patient care and communication so that other families do not have a similar experience. read more

My family and I are incredibly grateful for the outstanding care my brother received during his 14‑day stay in the ICU at Piedmont Rockdale Hospital this past June. The entire ICU team treated him as if he were the only patient on the floor -- attentive, compassionate, and consistently professional. They included our family in every update and decision, which brought us so much comfort. We were also impressed by how proactive they were, even ordering physical therapy to support his recovery -- something we didn't expect but deeply appreciated. A very special thank‑you to Nurse Kornel Pyle, whose exceptional, personal care went far beyond the call of duty. We "adopted" Nurse Kornel as family because that's exactly how he treated us. His kindness, dedication, and steady presence made an enormous difference. We are forever indebted to him. Thank you, Piedmont Rockdale ICU team, for caring for my brother with such dignity, skill, and heart. read more

I went to the out patient lab yesterday for bloodwork. I got myself registered and went into the out patient lab. The lady behind the desk was on the phone. She saw me come in, I 'now this because we made eye contact. I didn't approach the desk because she was on the phone. There was another lady in the waiting area with an infant. I sat down in a seat and waited. Now this lady behind the desk ended the phone and made another. She was making personal phone calls while people waited in the waiting area. She never called to the back to let anyone know we were waiting. 20 minutes later, she ended the phone tell ing the other party she had an interview for a managers position. During the phone call she was talking about her lunch and Uber Eats. She ended the call and walked to the back. Never saying no anything. By this time, the lady with the child got up and walked out. Ow, another lady walks in. I walk around asking if there was anyone working and could someone draw my blood labs. The same lady that was sitting behind the desk talking on the phone, she walked out front nd asked if anyone was there for labs. I responded yes. Now, this is where it gets interesting. I made my option heard about her making personal phone calls while people wait for someone in the labs. She got mad because she got called out. I finally went to a room and another lady ran my labs. While I was in there, the Piedmont Security came into the room I was in. That lady had called security on me all because she got called out and didn't like it. Yes I filed a complaint and we will see where this goes. I'm betting nowhere. Worst hospital ever. read more

My husband required immediate medical attention due to severely elevated blood pressure that persisted despite administering two doses of high blood pressure medication. On March 10, we arrived at the hospital at approximately 4 PM. My husband informed the front desk staff that he was experiencing chest pains and high blood pressure, and they instructed us to take a seat. A few minutes later, we were summoned to the front desk, where he sat in a chair, and they checked his blood pressure, noting its extreme elevation. We were then directed to sit down again, and his name was called once more. They performed an EKG and chest X-ray, after which we sat down again. Following a few hours, we were called to the desk to recheck his blood pressure, which remained high. He complained of a headache and dizziness, yet we were instructed to continue waiting. At 8 PM, we were escorted to a room in the ER, where his blood pressure reading was 224/126 and remained unstable for four hours. At 11:30 PM, a doctor entered the room and eventually admitted him. I inquired about the four-hour delay in his examination, and he explained that he had other patients to attend to. I fail to comprehend why a patient presenting with chest pains and severely elevated blood pressure was not accorded more prompt attention. Eight hours to see a doctor is unacceptable when you're having chest pains and extreme elevated blood pressure. read more

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Here we go, This one is a hit or miss review. So my daughter used to work at this hospital so of course she knew people here. However the hospital was very clean. Have to give a huge shot out to the following nurses on Labor and delivery. Melissa, Morgan, and there were 2 other nurses . I totally forgot there name, sorry. They were all amazing with helping deliver my grand daughter. It was an amazing experience to see my grand daughter born. The care and attention that was giving was amazing. Employees were very helpful and friendly. Hospital is in a good location not to far from the expressway I20 and near variety of stores. It's a bit confusing with the different entrances as to where to go however eventually you will find your way around. Food service was good . The food was a rating of 6. It can improve a bit. Overall the experience was an exciting one . Would I recommend this hospital ,yes I would. read more

Piedmont Rockdale - Labor &Delivery - Hospitals Near Me - Conyers, Georgia

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Took my friend in that has coivd her chest hurting and couldn't keep anything down and they told her they couldn't do any for her seeing shit didn't take the shot ...!! read more

Some Staff Is Great But Honestly To B In A Waiting Room For 4 Hours Just For The Mfs At That Front Lookin At A Damn Screen Cant Tell Me How Long To Talk To A Provider Is Absolute Blasphemy 2025 All This Technology An U Cant Give Me Freaking Ballpark Estimate On How Long B4 I Speak With Whom Tf Ever Jus Continuous Vital Checks Looking At The Same Information From Before read more

I was discriminated against as a white person. I wasn't treated as kindly by the other nurses cause I was white. They even roughed me up a couple of times I had to report it & call the police once. Its very bad here dint come if you dint have to. Like the other reviews the nurse are horrible unconcerned my call button wasn't working I need help no one put in the hall to call. I waited 45 minutes to flag someone down the doctor only spends 30 seconds to listen ti my lungs & heart & says nothing doesn't talk to me then charges my insurance company an outrageous amount. I've neen jmhere a few times as fluids keep getting into my lungs I can't breathe even though I have oxygen 24/7 I still have ti get ti the hospital. I'm ftom north America where you get treated like a human being with respect , kindness & the best health care. Very ignorant medical care down here. I wush I could go home. The new CRO IS Richard Tangella he can be written to at the hospital. I am. read more

After a few horrible days stay, I was pushed into unnecessary test I didn't want, belittled, undermined, talked to like a child, had my wishes ignored, made to be felt completely ignorant, and left in pain for 10-plus hours twice, and then my 3 day stay was over and I was sent home. And do you want to know the crystal-clear, scientifically rigorous diagnosis I received? SEPSIS, from some mystery infection they can't find. It's the medical equivalent of shrugging and saying, "Dunno, probably a virus or something." Truly, the cutting edge of modern medicine. I'm just thrilled I got to pay thousands of dollars for this high-level guesswork. And let me tell you, if you enjoy guessing which body part the nurses are about to poke next, then Piedmont Rockdale is the place for you! They used me as a human pin cushion while playing a game of roulette over "Which color tube should we use next?" I was stuck more then 15 times, had to have 3 Ivs because they continued to run the fluids to fast after being told not to because my veins are sensitive to it, and they gave me blood thinners after being told twice not to because I have a bleeding issue. I get migraines from contrast but had to do the CT scan 3 times and was promised a migraine cocktail that I never got, i laid in pain for more then 10 hours twice waiting on something for my head and was offered Tylenol, ferocet, and Norco which did nothing for the pain and they knew that from the first 2 times. I also am prescribed pain medication daily from my doctor to which I only recieved twice in the time I was there and I wasnt recieving any other pain medication other then from the CT scan. I honestly think their hiring process involves a blindfolded dart toss at a roster of people who failed remedial first aid, and the room was a broom closet for the charge nurses ride with a kids' size toilet! There was cut straws, needles and blood left behind from the pervious patient that my daughter had to put on gloves and clean up. I 've complained about this facility before, but in a moment of crisis, you always hold out hope that maybe, just maybe, they hired one person who understands human anatomy, and that just isn't the case. My med student daughter knew more than they did. Honestly I have more faith in a confused toddler to correctly identify my butt from my elbow than I do in the staff of that entire building. Next time I feel the need for a hospital, I'm risking a high-speed car chase just to get to a hospital where the doctors have at least heard of an internal organ. read more

This review involves the restrooms in Building B of Piedmont Rockdale Outpatient Surgical Hospital in Conyers, Georgia. We have visited this facility for surgical procedures four times. Each time, when we used the hospital restroom in the hallway near the front entrance of Building B, there was both liquid and solid human waste material on the toilet, walls, floor and sink. This is a significant public health issue because of the potential infection of any person using the bathroom in this area. Staff, blood borne infections and infection of any cuts or bruises would be possible due to the amount of waste material involved. This was brought to the attention of two hospital employees. They did not have anyone clean it. read more

just spent 2 days here the 2nd floor doctors and staff are terrible i hv a background and couldn't believe the incompetence. The nurses are steal meds and putting them in the patients charts as if they gave them to the patient there are alot of other things i wont mention bc im filling suit immediately i left in worser condition than I arrived within 4 hrs of going to another hospital i was back on my feet Keep in mind theses ppl gave me a bs diagnosis and planned to keep me 5 days read more

The waiting time at ED is 11-12 hours, when you ask staff they state "we are short of staff specially nurses and we can't do more, you just need to wait", horrible experience, no one can help you, definitely delays in treatment and lack of adequate care. One star to be able to post my opinion read more

went to the hospital my gf slammed her finger in the car door they said it was crushed and proceeded to do an xray. they cleaned and stitched it. They said that we need to go to the hand doctor went today and they pulled the X-Ray from the hospital and said your finger is completely broken another words don't trust this hospital we sat for hrs with blood coming out of her hand and there was nobody on the waiting room read more

Quality care with thoughtful and thorough Physicians and staff. Nice, clean, and helpful. Speedy response and good record keeping with fast turn around. read more

My dad visited me from Florida and he was rushed to the hospital for is heart. The second day he was there, he wanted breakfast and the nurse said no you can't eat breakfast, and then he asked for lunch. The nurse said that he couldn't eat lunch either. This hospital will starve you, do please reconsider going there. read more

Rude as hell don't care to listen to your concerns Slow The don't know how to put a damn iv in either I rather read more

I went there on Sunday 1/5/2025 to have a blood transfusion done. I was rushed out of my room for discharge on 1/6/2025 only to leave my personal belongings that I am still looking for. worse experience read more

The hospital is overly unprofessional!! To add to insult to injury, the doctor and nurse were extremely rude. They didn't take anything I said serious about my complaints. If you're in pain please go somewhere else, they do not care!! You're definitely bound to be misdiagnosed. Just don't go here!! I wish I didn't have to add a star because they'll get zero stars. read more

Potential patients, BEWARE! Totally ignoring their hippocratic oath, the doctors at this hospital recently set an extremely ill 68 year old man out on the sidewalk, where passers by found him unresponsive. He still had medical tubes coming out of his body! The hospital's excuse for this was that his medicare days had run out and "they wanted him gone" So much for compassionate care, it's all about the dollar here. He was found to have signs of sepsis, a UTI, and irregular heartbeat. Please take your business elsewhere, especially if you have elderly family members. Let's put the uncaring hospitals into the bankruptcy they deserve. Also: When did Medicare decide to just let patients die? Not until 2021. Here is a link to the news article: https://www.wsbtv.com/news/local/rockdale-county/deputies-say-hospital-discharged-seriously-ill-man-left-him-street/VE5UIYZ4IVE5RNZKZLWE5DIIMM/?fbclid=IwAR1U0KHkYqCW8cXZ2aPFu4wo6XiZ9C3q1jfY3bpvhpuhKEHjIIsNlfJIOE4 read more

this is the worst hospital ever. i had 0 privacy, 4 hour wait, staff asked me to spell uvula for her, it was dirty,and quite rude. ALL THE ROOMS are three beds w curtains in between so i heard the lady next to me get a catheter put in. which caused me to have a panic attack and the staff didnt even care. there was no tissues in the "room" to wipe my nose with after panic attack. out of the 4 1/2 hours i was there i spent 30 min in the room for the dr to say its no big deal even tho i couldnt swallow to eat, drink water. the floor had a literal tag from someones clothes and filthy residue. the nurse told me how he was gonna quit his job in 2 days and i dont blame him. GET THEM SHUT DOWN. GO TO COVINGTON IF NEED AN EMERGENCY ROOM. read more

Piedmont Rockdale - bodily fluids on wall. - Hospitals Near Me - Conyers, Georgia

This hospital emergency room is so slow it's ridiculous. There is no reason that I come in for cheat pains at 3:30 pm and I am still waiting in the lobby to be seen 5 hours later. This is Ludacris and they need to do better. I am from New Jersey and I can say our top hospitals would never. The way to fix the solution is to split the patients according to level of emergency. If u create a fast track department for low level emergency that doesn't technically require a room visit it saves bed space. Then u have the rooms for severely urgent patients. Also, there should be a separate section all together for pediatric emergency. Maybe yall should take Note from Saint Barnabas where they maintain organization and pleasant environment. My final comment is staff should always be welcoming and will to help not walking around as if they don't wanna be at work. This is just utterly ridiculous and this is not the first time. read more

I visited the imaging dept for testing several days ago and, again, today. After speaking with a hospital liaison following the first visit, it was agreed that the study needed to be re-administered. Today, I arrived at the proper time mid morning, visited Registration (was seen in an expected amount of time based on how many people were waiting), and then I went to check in in the imaging dept. The waiting room was nearly full (sure to be a "Monday" for the employees), but people were being called back at regular intervals. Once I had seen everyone there before me and several after me get called for their test, I verified that I wasn't overlooked. Shortly thereafter, an RT(?) collected me for the test I had fasted for yesterday. Total time spent on a busy, Monday, morning? 3h 14m. I am Thankful that I am no longer hangry and the testing experience was better. Thank you, PRMC read more

This hospital lacks policies for any and all procedures. Before you agree to take any medications, ask 2 different employees what is the policy regarding giving patients the medication. If you get two different answers then it proves my point about the policy. Also, remember that you are the patient so they owe you an answer for all questions you ask. If you do not understand what you are being told, ask questions and require an answer read more

Just NO! Rude. Seems experienced. Looks like they can't keep nurses. Looks like a good hospital but looks can be deceiving.

My 8 year old daughter and I had to go to ER after a car accident. The staff at the ER was very nice and accommodating. Our visit was seemless. Thank you to Amanda B (front desk), Jayla J (registered nurse), and Melissa L (Nurse Practitioner) for taking care of us. read more

I've had to go here due to location all my life so has my mother and I will tell you if possible try to go ANYWHERE they are very rude, unprofessional, google online about them if you have to form your own opinion, ask locals they will tell you it really will break your heart no I would not suggest anyone go here ever even if it was life or death the waiting rooms will look empty and it's only because they will take you and put you behind curtains in fast track ,they don't act concerned about individual situations their all treated the same I wasn't even put on a table to look at my upper leg they just had me drop my pants look from a distance pull them up and sat me temporarily in an unused office to wait on prescriptions that ended up being a misdiagnosis and I ended up back In the hospital 3 days later that's one of many incidents and the most recent.... read more

I had a miscarriage April 12 and when the emt got me to the hospital they told the staff I was bleeding way to much I waited in the hall where the emt entry is for 30-45 just for them to roll me up the hall and try to sit me in the waiting room for a 9 hour wait while I was soaking the emt bed A dr that I don't remember came to try to put me in a wheel chair only to stand me up and more blood pooled at my feet she takes me to triage give me morphine and sit me in another hallway in a recliner with my dude 1 and half passes by I'm still bleeding profusely I'm scream and cramping my dude looks between my legs and see our baby and part of my placenta He runs to get someone just for them to put me in a exam room for another 2 hrs while I'm screaming and everybody can hear They finally come take me into a share room saying I'm going to have to deliver but instead of me pushing dr Craig sticks her whole hand in my vagina and breaks my water and pulls my son out and proceeds to put him in a jar Never sent me for a ultrasound to make sure all of the baby and material was out A week later i was still in pain still bleeding and found out by my obgyn tissue was still there I had to get surgery to get the rest out They are rude and disrespectful I don't recommend anyone go to this hospital They don't care about you read more

If I could rate the emergency section a zero I would... we've been here since 1am and it is 8am we've been told there was two people ahead of us yet there were over eight people seen and we are left waiting in limbo. My wife was suffering from serious gastrointestinal issues causing her to be severely dehydrated and they have done not a single thing to accommodate us as we wait endlessly. Completely unprofessional business. Do not come here save yourself the time and extensive pain. Please find another location to go to... if you care about your loved ones do not bring them here even if it is the closest location. They also decided to leave blood on the floor for hours on end... read more

This hospital needs more professional staff. They need to hire actual nurses and assistants with training. The ER is so filthy. Its no social distancing. They leave patients in the waiting room for 6 hours or more with no explanation. If you question it, the staff treats you rude and have attitudes. I literally spent 98% of my time in the waiting room area and was treated in a triage room. This is obsurd! Please hire more staff to help people be seen faster. Sick people don't deserve to be sitting in the waiting room for 5 or 6 hours. I arrived at 6pm and it's now 11pm and I'm still sitting in the triage room. I'm So Disappointed! read more

This is the worst ER I have ever been to I'm an open heart patient and came here complaining from chest pains and numbness in my left extremity after talking to my oncologist and urologist over the phone they told me to go to the ER and they made me wait in the waiting room for hours before I could see the DR I could of died and they wouldn't care. read more

The experience with Rockdale Medical Center was one of the worst I have encountered. Nurses and staff were beyond rude - more concerned about beating protocol times than patient care. A PA got in my face when questioning about medical treatment. The original course of treatment given was incorrect / ineffective which warranted a second trip to the ER in the same day. The second time we visited we were forced to wait over 4 hours for an issue we had previously already been in the emergency room for 8 hours with. No preference was given about waits, no one on staff cared that a mistake was made. Ended up the second time having to the leave for a better facility because the condition deteriorated quickly, staff members in triage refused to come reevaluate. A patient in a shared room passed away while we were waiting for treatment - prior to his death nurses made comments such as "have you ever done a catheter on a male? Well, it's a lot easier than a female, theres only one hole you can go into." The hospital is quick to make patients aware the contract their staff out (doctors, and other specialists), and when complaints are lodged hospital administrators are quick to point fingers that they have no control over the staff that you'll have to call such and such number. read more

AVOID! STAY AWAY! Absolutely ridiculous wait time! Arrived at 12:30am with chest pain and pain my left arm. Was seen right away by the triage nurse, ekg done promptly. Dr. came in looking as if he either just woke up or had been up for two days! I honestly believe that he had been up for two days straight! I told him he looked drowsy and needed to go home. Well, after blood drawn and an X-ray 8 hours later my blood pressure was still ridiculously high 165/79! (Normal bp for me is 116/70) I should mention it was 211/94 when I arrived, so I assume they considered it an improvement 3 aspirins and 8 hrs later. By the way, the Dr. didn't actually arrive to see patients till 7:30am. And here we are 12hrs later, headache, arm pain and bp still on the rise! Unbelievable! Will NEVER recommend this hospital nor its doctors. Sorry just sorry!!! read more

I wish I can give zero star They treat you like your a crack head looking for the next fix I went in there for pain in my ear and my mouth I've got an infection they don't care at all they gave me they run around my blood pressure is high due to all this pain and they gave me a steroid shot and let me tough it out they was talking about they weekend plans happy you say hello it's like they being tortured I called to see if I can get something for pain told them I was there just this morning and they told me they will bill me again I told they even if the help I got isn't helping and I ask for the pain relief help the first time she told me it's not her department go on hold I wait 50 min get this the ""department they say the same thing and to hold when I ask for help/complain number and guess what it's them so basically they don't care they are a business not ah help they are low key evil you picked this job why not help the sick I know it's people out here scamming for these drugs but damn can I get help read more

Rude security guard came around to tell us it's a smoke free campus but we were all standing around the ash tray they provided. When we asked him about it he said that was for if u were smoking when u got out of ur car u could put the butt somewhere. Very misleading and security guy was rude as heck, I guess I would be too if I wasn't even qualified to be a real cop and had to be a "rent a cop" for a underperforming hospital. Guard told us to put out our cigarettes before he came back or he would have to "escalate it". Very threatening. Also there was dried puke outside the ICU entrance that was there for days and nobody cleaned it up. Also roaches r everywhere! read more

Piedmont Rockdale - Hospitals Near Me - Conyers, Georgia

I've been to this hospital three times during the pandemic. Two were ER experiences and one was a surgery center experience. Of the three I've gone and including the several times before the pandemic, the staff is always respectable, caring and always efficient. The rooms are always clean and I always noticed a custodian around throughout the day. Nurses are so kind and always offer water and give great advice. The doctors take their time during their visits. 10/10 experiences! Thanks for always being there for my family. read more

Normally I like Rockdale Hospital as my last child was born there, and it was a pleasant experience, I also brought him in a month ago with pink eye and we were in and out. Not today!!! I arrived in the ER at 10: AM, bloodwork was drawn at 11: AM, I asked how long before I received my results, I was told 35 minutes. How about 10 hrs later I am still not seen, yes I said that right, 10 hrs, in the waiting room I did not see any victims of stab wounds, gunshots, mauled by a mountain lion, ran over by a police cruiser, burn victim who set self on fire. The usual run of the mill folks seeking help. One doctor on staff, to be fair the staff was very hard working, professional and tried to do their best. Just who is really running Rockdale? One would think to merge with Piedmont it would be a tightly run ship. I want to know who's cousin Bob got the hookup right out of high school to run upper corporate, in putting together a functioning ER, seriously who is the Edward Sizzorhand responsible for this slash and burn running of the ER. Just disgraceful!!!! tomorrow I will have to go into an urgent care and hope to black baby Heru, Rockdale has it's act together enough to fax over my bloodwork. I am going to write a letter to corporate, someone needs to explain to me, why Hellen Keller is in charge of running Rockdale ER like an episode of the tv show Mash. If I did not leave after wasting 10 hrs to see a Dr. with young children mind you, I surely would have been taken out in a straight jacket, unconscionable!!! Do better Rockdale ER!! read more

tl;dr If you feel as though you are getting unnecessary diagnostic tests, please refuse them and state that you would like to be seen by an MD before getting any tests done. While you may have to wait a bit longer, you won't have unnecessary testing/billing done. Also, speak up! This is regarding the ER. I was incredibly disappointed with the care received. My little sister fainted while in the shower during her period. She had a small gash on her head-- because it was on her face we wanted to make sure there was no scarring and thus took her to the ER. When we got there, they checked us in... and called us to the back for an EKG and blood work (excessive, yes, but it is the ER). They took us back to the front, and called us back again for a chest x-ray. The NP was walking by so we inquired as to why a chest x-ray was needed for someone who fainted (with known cause) after an EKG was already done. The NP proceeded to tell us that football players have fainted and died (completely irrelevant). I asked her if the EKG was normal, and her response was that there was syncope and we needed to find the cause of the syncope. Then she asked my 18 yr old sister if she felt a vagal response. I looked up what syncope was on my phone- "fainting"? Why is a medical professional using these terms when talking to patients? Terrible bedside manner. My sister had to ask what she meant, and she still was unable to explain properly. I asked if my sister needed all these tests as she has been acting completely normal- she just has a cut on her forehead and I wasn't sure if it'd scar. NP asked when the fall occured and I told her it was 10 am (this was about 11 hours later), and she responded she didn't realize. I asked if they would give my sister treatment without all these diagnostics tests and the NP said that they would not! We felt stuck at that point, because the stitches needed to be done within a certain time frame. AFTER all of this, we to the front and get called back again-they decided to finally take vitals/check the blood pressure of the girl who fainted! They also said they needed to take do a CAT scan of her head! At this point, we refused treatment to the tech and said we needed to see an MD/physician. The CT tech said okay and said we could go back out front. Over an hour later, we were called back so more blood could be drawn; I asked if there was something wrong with the first draw, and was told no- they simply have to draw blood for the particular test over a period of six hours. We inquired as to why this was necessary and where the doctor was and why this was all needed for some stitches! The NP came and said she was waiting on the CAT scan results before she did stitches. We asked her who was ordering all these tests, and we absolutely refuse to have a CAT scan. She said the doctor ordered them and we'd have to sign a waiver saying we decline treatment. We said we would like to see the doctor who is ordering these tests, because why is he/she doing so without even seeing the patient. She said she was ordering on behalf of the doctor. We proceeded to sternly say we need to see a doctor, and her response was, "Well I see patients all the time by myself." We replied that was fine but we need to see a doctor. In the meantime, she went back to her office and we heard her talking to the doctor on speakerphone who said that we did NOT need to sign anything, but simply make sure it was noted in the chart. After some time we were put in a room, and then waited for the doctor. The poor doctor came in a while later and was very sweet. I was ready to just have my sister receive treatment and leave, but my mother said it was important to tell/ask about what happened because other patients need protection to. I then went into detail of everything happened, and said I felt the chest x-ray was completely unnecessary, I was appalled that the blood pressure of a patient who came in because she fainted was taken AFTER having a chest x ray, and the bedside manner and advanced terminology of the NP (Kim Tarver) was unacceptable. Very surprisingly, the doctor agreed. She professionally stated she agreed that the chest xray was unnecessary and my sister did not need a CAT scan. She said the blood pressure thing was an outlier, but still needed to be noted...and she stated the terminology used was a personnel issue. After all this, she used liquid stitches (liquid skin) on my sister. She's good to go now, but it was an incredibly painful, unnecessary process. read more

I would give the hospital a zero. From my experience the er was decent, I didn't wait long but it was not clean at all. My problems alway being when I get admitted to this hospital. The staff here are rude and have a cocky nasty above everyone else attitudes. Most of the techs, nurses, doctors have not been trained in the healthcare field very well. The have a lot of student nurses posing a long term nurses. The nurse practitioners named Andrea rose is the nastiest of them all. The head doctor Heiner to is racist and has no compassion for her patients. She throws around the fact that she is head doctor around but she looks like she needs to be a patient herself. The phlebotomist here can't not draw blood. The doctors google your symptoms which I can do that myself or they will blame it on a preexisting condition because they don't know what's wrong. The change the hospital policy everyday to suit their needs. The doctors run test you shouldn't have to take. I had them tell me I've been sick to long and the insurance won't pay them. They are money hungry and don't care about the patients. read more

I've been here since 9am! It is now 2:52 pm. Everything is out of order here. People are fussing because of the long wait times. I still haven't seen registration yet. I'm beyond irritated. Then I had to provide another urine sample because they didn't label it. If not needed please go to another place or do urgent care if you can because this is for the birds. Fyi please don't bring children here they don't have a pediatrician here and that might lead to them being diagnosed wrong read more

Piedmont Rockdale - Hospitals Near Me - Conyers, Georgia