Carina helped me out today! She got me the best deal I was paying 500 she got it down to 203.00…read more10/10 recommend, so friendly best customer service

I have a dreadful driving record, but Dario treated me sweetly and respectfully. Even though I'd…read morebeen turned down as a client from the major insurance companies, I got a low quote from Freeway Insurance, and I feel lucky.

If your looking for quality insurance with an INCREDIBLE staff look no further than Keir Jones! I…read morehave been with them for the better part of 5 years and have had nothing but positive experiences. All of the staff is knowledgeable, friendly, courteous and always willing to help! However, I recently had a string of car troubles and worked with Melissa each time and she is amazing! I'm truly grateful for all her help. Insurance can sometimes be confusing but they truly make it so easy! Thank you Keir Jones

Watch out Business clients, they can underinsure you with out you noticing it. They engage you with…read moregreat rates but then when the years go by you get audited for been underinsured and a big bill to pay to them. Not an Agent you should trust they are doing the best for you but the best for them. Update: I will leave my business name after we finish all the transfers and Audit for the new insurer. Don't trust in you guys making a move on us. I did send my payroll estimates and were underwritten under half of what I said to the Agent. And I trusted the Agent and didn't verify that number, thats my fault but we hadn't had that problem before with our other businesses and insurances... now we are having to pay a big bill for this.

Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

I was able to save so much money on my car and home insurance at Starwest Insurance Services. James…read morewas super helpful and friendly and answered all my questions. Would recommend him to anyone!

Mark is amazing! The difference between our previous agent and Mark is night and day. He was on top…read moreof everything at all times, and he made every possible effort to get us the rates. Not only were we incredible taken care of, but we also saved money in the process. I would give Mark more than 5 stars if I could!

I have been a customer for 10+ years and they have been offering the best customer service!!! I…read morehighly recommend

Me and my wife have been working with Gene specifically for over 10 years and couldn't recommend…read morehim more. He's always incredibly helpful, responsive, and takes the time to make sure we understand our options. When our mortgage company pushed for a much higher homeowners coverage, he went to bat for us and helped get the rate down to something much more reasonable. He is absolutely more knowledgeable than these mortgage companies that do not understand the California market. He's also a great resource when buying a new car -- we always check in with him first to compare rates so we know exactly what to expect on insurance costs. Highly recommend giving him a call if you want someone knowledgeable and on your side.

They have provided my auto and homeowners insurance for over 15 years. They are so helpful and…read morefriendly and always get me the best deal.

I see why Kevin's business is called integrity Now Insurance. He seems to be the most honest…read moreandknowledgeable agent I've ever encountered. He spent over an hour explaining to me the ins and outs of the difficult insurance requirement I had. He turned over every leaf trying to find a solution for me and sometimes even when it wasn't going to make him any money. I will be forever grateful for the knowledge he was willing to share and his genuine kindness.

Kevin is the man! You will be hard pressed finding anybody more knowledgeable than Kevin when it…read morecomes to the ins and outs of insurance whether it's for your vehicle, home or business. Let me tell you I bought a truck out of state and he took the time to work with me and the state requirements to get the vehicle properly insured so I could drive it back! Try that with someone else! I'm a customer for life.

Cameron helped me out tremendously! I appreciate his help looking into a policy for my daughter. If…read moreyou need a good rep I recommend Cameron Grifffin!

WHY TF ARE YOU GUYS CHARGING PEOPLE FOR AUTO PAY WHEN I DIDNT SET IT UP TOOK MY LAST $200 now i…read morecant buy shit for thanks giving I did not authorize you guys taking money out of my account without my permission will be reporting fraud to my bank if you guys don't give me back my refund. Why tf would you charge me if it hasnt even been 2 weeks since I got my insurance for you guys to charge me

As always it's a pleasure to visit my local AAA!!! I'm…read morefinally getting around to writing this review after 7 years as a member. I've never had a bad experience here besides being disappointed that they only accept cash or credit card payments. Compared to the DMV this is a pleasure to visit with normally no more than a 25-30 minute wait time.I have gotten in and out in less than 10 minutes at least once. The staff is always knowledgeable and friendly. Thanks again for the great experience!!!!

Well it was about that time folks! Looks like the starter died on me. Anytime that car doesn't…read morestart up, you know it's usually one of the trinity. Either the battery, alternator, or starter. In my case both of the former were relatively new and replaced recently, so I pretty much was able to rule that out, leaving the starter as the most likely suspect. But there's s nothing like having that triple AAA as a backup to come out and not only get your vehicle running, but use technology to at least help you narrow things down as to what the problem could be. CSA or customer service All Star Jesus was the best driver ever! He arrived with a great personality and showed off a bit of his sense of humor as well. Since the time of this writing, I've since realized that the issue may be within the key fob itself ( which got slightly wet when I spilled a cup of coffee at a restaurant on it earlier) and not have anything to do with the above mention possibilities. I got home safe, and for now it's raining, the car is safely in the carport downstairs, and I'll let the sun come up tomorrow to see if the key fob has dried out so I can at least rule that out as a possibility. Easily the best experience ever with emergency roadside. All you can do is hope that you get a driver like Jesus!

Tuesday May 5,2026 A " Tracker" experience…read more 5 stars for 3 AAA customer service employees. Drove to AAA because I could not get the AAA Website to operate. Hmmmm what could be wrong? Started with Maria @ the F desk. She helped as she could but there was a line forming so quickly called for Irene. Irene determined that the account names / passwords etc. did not synchronize. After several frustrating attempts: she said: only The Tech department can finish. Irene gave me The # to The Tech dept. Called a gal named Diamond @ Tech- customer service. Like the TV show " Tracker" She managed to Link new usernames and passwords to make it operational. Bravo AAA U "saved" the Day! Why important: we purchased an electric car and If you run low on juice" and there is NO public charging station that is free= U need to get loaded onto AAA truck I will sleep better tonight

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!